x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Insurance Untangled

Naren Arulrajah

Are you tired of feeling chained to insurance companies and their restrictive policies? As a dentist, you have the skills and expertise to provide top-notch patient care, but insurance dependence may be holding you back. By reducing your reliance on insurance, you can take control of your practice, increase profitability, and provide the highest quality care without limitations. Join us weekly as we dive into a topic related to insurance negotiations and working with insurance providers. Our expert

business business news

All Episodes

32:58

Why Many Dental Practices Struggle to Grow (and How...

Insurance Untangled ·

2025/09/30

Are you stuck getting only 2 to 5 new patients a month? In this episode, Ben talks with marketing expert Naren about why some dental practices struggle to grow—while others are booked solid. They explore real reasons growth stalls, like poor online visibility, weak reviews, and low phone conversion. You’ll also hear simple strategies that can help you attract more of the right patients. If you’re ready to break through that plateau and finally see steady growth, this episode gives you the mindset

en

21:18

What's happening with out of network benefits?

Insurance Untangled ·

2025/09/23

Are out-of-network insurance benefits getting better or worse? In this episode, Naren Arulrajah talks with dental insurance expert Ben Tuinei about the major changes happening in the dental world. They break down why more dentists are dropping insurance plans and how employers are pushing for stronger out-of-network benefits. Ben also shares what the future could look like for dental practices, including the possible return of old-school indemnity plans and what to expect as insurance companies try

en

32:43

Reasons Why Most Practices Struggle to Grow

Insurance Untangled ·

2025/09/16

Why do so many dental practices work harder year after year, yet still feel like they’re falling behind? In this eye-opening episode, Ben Tuinei sits down with marketing expert Naren Arulrajah to redefine what real growth means for dental practices. It's not just about attracting more patients, it's about attracting the right ones. Naren explains why depending on PPOs and price-driven advertising can actually shrink your profitability, and how practices can shift toward high-value,

en

34:01

Success in Dentistry is a Team Effort

Insurance Untangled ·

2025/09/09

Is your dental practice stuck in a cycle of doing everything yourself? In this insightful episode of Insurance Untangled, co-hosts Ben Tuinei and Naren Arulrajah dive into why the most successful dental practices thrive on collaboration, not isolation. Naren introduces the concept of interdependence, a powerful business mindset shift that empowers practice owners to focus on what they do best and delegate the rest. From hiring the right marketing partner to building an empowered team, this episode

en

23:41

The complexities of PPO Fee Negotiations in 2025

Insurance Untangled ·

2025/09/02

In this episode of Insurance Untangled, Ben Tuinei and Tessina Bullock break down the current state of PPO fee negotiations in 2025. They explain why it’s more important than ever to build your insurance profile, understand your leverage, and pay attention to hidden issues like code downgrades and umbrella networks. You’ll learn simple, step-by-step tips to start negotiating smarter—whether you go it alone or work with a pro. Plus, discover how the right marketing strategy can help you attract

en

27:48

How to Grow Your Dental Practice in Uncertain Times

Insurance Untangled ·

2025/08/26

How do you grow your dental practice when the economy feels shaky and patients are pulling back? In this episode, Ben Tuinei and Naren Arulrajah answer the five biggest questions dentists are asking about growth during uncertain times. From rising costs to changing patient expectations, they break down what’s really happening — and what you can do about it. Learn how to attract better patients, build lasting relationships, and use simple marketing strategies that work — even when others are

en

31:53

The 80/20 Rule in Marketing Your Dental Practice

Insurance Untangled ·

2025/08/19

In Episode 116 of Insurance Untangled, Ben Tuinei and Naren Arulrajah explore how the 80/20 rule can transform your dental practice. Learn why just 20% of your efforts lead to 80% of your results—and how to stop wasting time and money on marketing that doesn’t work. Naren shares a simple framework to help patients find you, like you, and trust you, using real examples and clear, no-fluff advice. You’ll also hear mindset lessons from sports greats like Phil Jackson and Michael Jordan, showing how

en

31:17

Personality Assessment and Training - Building a Team...

Insurance Untangled ·

2025/08/12

Are the right people in the right roles on your dental team? In this episode of Insurance Untangled, host Ben Tuinei sits down with Christina Jones, dental coach and co-founder of New Wave Dental Solutions to explore how DISC personality assessments can transform team dynamics in a dental practice. Christina shares her journey from dental assistant to coach, and explains how understanding personality profiles leads to better role alignment, improved communication, stronger culture, and even

en

26:21

AI Is Changing How Patients Find You—Everything You...

Insurance Untangled ·

2025/08/05

In this episode of Insurance Untangled, Ben Tuinei and Naren Arulrajah dive deep into the shifting landscape of digital search and what AI means for your dental practice. Learn how "zero-click" searches, Google's evolving algorithms, and AI tools are already influencing whether patients find and choose your practice—often without ever clicking your website. From Google EEAT to voice search trends, this episode unpacks what it takes to stand out online in 2025 and beyond.

en

28:31

Doing More High-Value Cases to Reduce Your Dependence...

Insurance Untangled ·

2025/07/29

Are you feeling stuck in a cycle of packed schedules and low profitability? In this powerful episode of the Insurance Untangled podcast, co-hosts Ben Tuinei and Naren Arulrajah explore the essential strategies every dental practice must know to attract more high-value cases and reduce their reliance on PPOs. Many dentists find themselves overwhelmed with a packed schedule but minimal profitability, this episode reveals why that happens and how to reverse it.

en

48:21

Hiring Associates: What to consider to find and...

Insurance Untangled ·

2025/07/22

In this episode, Ben Tuinei welcomes back expert guest Perrin DesPortes to dive into the real reasons so many dental practices struggle to recruit and keep great associates. They share why hiring reactively leads to mistakes, and how a proactive recruiting mindset can completely change the game. You'll learn how to build a practice associates want to join—and stay with—from smart compensation models to culture, mentorship, and even ownership. Whether you’re growing or tired of the “revolving door,”

en

24:30

From 6 Figures to 7 Figures: Lessons To Learn

Insurance Untangled ·

2025/07/15

What does it take to grow a struggling small-town dental practice into a $1M+ fee-for-service success story? In this episode, Ben and Naren break down the inspiring journey of a dentist who did just that, without working more days or relying on PPOs. You'll learn how smart strategy, a clear vision, and a commitment to value-driven care led to remarkable results, even through a pandemic. Whether you’re in a rural town or a busy metro, this story proves that your mindset and model, not your location,

en

19:01

How Much Marketing Does Your Dental Practice Actually...

Insurance Untangled ·

2025/07/08

In this episode of Insurance Untangled, Ben Tuinei is joined by Naren Arulrajah, CEO of Ekwa Marketing, to answer a key question: How much should a dental practice really spend on marketing? They discuss why 5% of revenue is a common benchmark, how some practices succeed with less than 1%, and why SEO provides a 5x cost advantage over paid ads. You'll also learn the importance of tracking key metrics, optimizing every step of the patient journey, and aligning your marketing efforts with your

en

21:15

Developing a Dental Practice Brand Identity to...

Insurance Untangled ·

2025/07/01

In this episode, Ben Tuinei and marketing expert Naren Arulrajah explain how to build a dental brand that stands out online and brings in loyal, high-value patients. Learn how to use your reviews, website, and team to create a message that builds trust—and keeps the right patients coming back. Perfect for dentists who want to grow, reduce insurance dependence, and stand out in a crowded market.

en

20:06

Random Choice vs. Getting Patients to Choose Your...

Insurance Untangled ·

2025/06/24

In this episode of the Insurance Untangled Podcast, Ben Tuinei and Naren Arulrajah tackle an important topic for every dental practice: the difference between being chosen intentionally versus being picked randomly. Discover why being a patient’s deliberate choice leads to greater loyalty, better treatment outcomes, and a more fulfilling practice life. Naren outlines how to build a marketing strategy that attracts ideal patients,those who share your values and seek your expertise.

en

19:47

How To Respond When Insurance Makes A Mistake And...

Insurance Untangled ·

2025/06/17

In this episode of Insurance Untangled, Ben and Tessina dive into a major challenge that dental offices face: what to do when insurance companies make mistakes and patients wrongly blame the doctor. You’ll hear real talk about why these mistakes happen, how offices can better educate their patients, and what steps to take when plans drop your practice without warning. Tessina shares smart, simple strategies to protect your practice, help your patients, and stop insurance from running the show. This

en

26:07

Do More of the Dentistry You Want, Not Just What You Can

Insurance Untangled ·

2025/06/10

Feeling stuck doing procedures you don’t enjoy? In this episode of Insurance Untangled, Ben Tuinei sits down with Naren Arulrajah to unpack why so many dentists feel trapped in a cycle of low-value, PPO-driven dentistry and what you can do to break free. Discover how to attract patients who truly value your skills, align your schedule with the services you love, and regain control of your practice's direction. Learn how effective marketing, especially SEO can be your most powerful tool to build a

en

26:32

How to maximize coding and billing in your hygiene...

Insurance Untangled ·

2025/06/03

Struggling to boost hygiene production without overwhelming your team? In this episode, Erica chats with Jennifer about how to improve your office’s perio performance. They break down what that number really means and why most offices treat way fewer patients than they should. Jennifer also shares how to use the D4346 code the right way, how to prep patients for treatment acceptance, and why clear systems matter more than ever. This episode is full of helpful tips to grow your practice and keep your

en

26:55

When Is the Right Time to Start Marketing Your Practice?

Insurance Untangled ·

2025/05/27

Do your treatment talks feel too “salesy”? In this episode, Ben and Naren share how to help patients say “yes” with trust, not pressure. Learn why most marketing plans fail, how to avoid ad waste, and what really builds connection. Simple tips you can use today — even if you’re just getting started.

en

31:52

PPOs are an Addiction - You need to break free!

Insurance Untangled ·

2025/05/20

Are PPO plans quietly controlling your practice? In this episode, Ben Tuinei and Naren dive into how PPOs can feel like an addiction—pulling you in with the promise of more patients, but slowly taking away your freedom, your profits, and your peace of mind. They talk about the real struggles dentists face when trying to drop insurance plans—like fear of losing patients or not staying busy. But they also share how this cycle can be broken. It starts with marketing. When you bring in new patients who

en

143 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

The Best One Yet

Nick & Jack Studios

Dagen med Di

Dagens industri

Insurance Untangled

Naren Arulrajah