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PODCAST

The Cash-Based Practice Podcast

Gathering input from many successful cash-based practice owners, this podcast covers all components of starting or transitioning into the out-of-network/private-pay business model for your private practice. Though the host, Jarod Carter PT, DPT, MTC, and many interviewees are physical therapists, this information is applicable to most healthcare, fitness, and wellness-related businesses looking to decrease reliance on 3rd party payors, and increase cash-based revenue streams. We cover a huge number

business

All Episodes

06:10

CBP 276: The Exact Phone Scripts We Use to Bring Back...

The Cash-Based Practice Podcast ·

2025/07/26

What if you didn’t need more leads to fill your schedule this month… just a list of names and a simple script? It’s easy to get caught up chasing new patients through ads, funnels, and referral strategies. But often, the most powerful growth move you can make is to focus on the people who already know you—and who may still need your help. In this episode, I’m pulling back the curtain on the exact reactivation scripts we give our Cash Practice Mastermind members—word-for-word tools you and your team

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10:53

CBP 275: The Most Overlooked Lead Generation Strategy...

The Cash-Based Practice Podcast ·

2025/07/19

What if I told you the most powerful lead-generation strategy for your practice isn’t something new you need to learn… it’s something you’re already doing? Too often, practice owners jump from tactic to tactic, chasing that one elusive "secret" to fill their schedules. But the truth is, if something is already working—even just a little—you might be one simple shift away from multiplying its effectiveness tenfold. On a recent Mastermind call, I revealed a simple mindset shift and some actionable

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13:12

CBP 273: How to minimize drop offs in your cash practice

The Cash-Based Practice Podcast ·

2025/06/28

There’s a silent killer lurking in most cash-pay practices—and it’s draining your revenue and limiting your impact more than you realize. It’s not poor marketing. It’s not your clinical skills. It’s patient drop-offs—when clients leave before completing their full plan of care. And while it may feel like an unavoidable part of running a practice, the truth is: you can stop it. In this week’s podcast episode, I share an inside look at our weekly mastermind group coaching call, where I walk through

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11:20

CBP 272: How to Create Win-Win Local Partnerships...

The Cash-Based Practice Podcast ·

2025/06/14

If you're looking for ways to attract more of your ideal patients, boost brand visibility, and fill your schedule through community engagement and collaboration, this episode is for you. In this training, I share a real-life strategy from one of our mastermind members who turned a casual opportunity with a local running shoe store into a patient-generating machine. But here’s the key: you don’t have to wait for those opportunities to fall in your lap. This episode walks you through how to create

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10:32

CBP 271: Boost First Visit Show-Ups & Patient...

The Cash-Based Practice Podcast ·

2025/06/07

If you’re looking for a simple way to reduce cancellations, increase plan-of-care completion, and create raving fans before a patient ever steps foot in your practice — this episode is a must-listen. I’m sharing the exact strategies we use in my own practice to make a lasting first impression before the first visit, pre-frame new patients for success, and set the stage for long-term loyalty and higher customer lifetime value. You’ll learn how to turn a few emails and two short videos into powerful

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09:26

CBP 270: Lesser-known Tips for Converting Free...

The Cash-Based Practice Podcast ·

2025/05/31

If you’ve ever wondered why some consultations turn into loyal, long-term cash-pay patients—and others don’t—this episode will give you the missing pieces you may not even realize are missing. Whether you're brand new to running free discovery sessions or you’ve done hundreds, there are subtle (but powerful) tactics that can drastically improve your conversion rates and long-term retention. And best of all, many of these are not commonly taught. In this short but value-packed episode, I share

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33:06

CBP 269: From Solo Practitioner to 7-Figure Cash...

The Cash-Based Practice Podcast ·

2025/05/24

Have you ever felt like you were doing everything in your practice—and that it still wasn’t enough? Maybe you started your clinic because you love treating patients, not because you wanted to become a business owner. But as your caseload grew and burnout crept in, you realized something had to change. If that resonates, this episode will speak directly to your journey. I sat down with Jennifer Chu, pelvic health physical therapist and founder of ITR Physical Therapy in the Washington, DC area. What

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09:58

CBP 268: Turn One Video or Blog into 15+...

The Cash-Based Practice Podcast ·

2025/05/17

If you're all about making every effort have maximum positive impact on your Cash Based Private Practice, this episode is for you… Whether you're writing blogs, filming short videos, or giving live presentations, there's a low-maintenance way to turn that effort into long-term visibility, higher rankings, and consistent new patients. In this episode, I walk you through a proven system that transforms a single piece of content into a multi-platform, lead-generating machine—without requiring more

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11:00

CBP 267: Essential cash practice KPI’s and successful...

The Cash-Based Practice Podcast ·

2025/04/26

If you’ve ever asked yourself, “What numbers should I actually be tracking in my practice?” — this episode is a must-listen. I’m pulling back the curtain on the exact KPIs (Key Performance Indicators) I track with my team every single week — and showing you how these small, consistent habits have made a massive impact on everything from lower cancellation rates to higher reactivations, more Google reviews, and, of course, better revenue. You’ll also get a behind-the-scenes look at how we structure

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10:24

CBP 266: How to Follow Up With Dropped-Off Patients...

The Cash-Based Practice Podcast ·

2025/04/14

If you’re ready to stop losing patients you’ve already worked hard to win — and start filling your schedule more easily — this podcast is a must-listen. In this week’s episode, I break down exactly how I approach reactivating patients without being pushy — using a simple system of texts, calls, emails, and even direct mail that keeps our schedule full and our patients feeling cared for. You’ll learn how to plug the hidden profit leaks in your practice and why your past patients are your most

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15:14

CBP 265: 4 Must-Know Out-of-Network Billing Tips for...

The Cash-Based Practice Podcast ·

2025/03/29

Are your billing habits silently sabotaging your practice? If your cash-pay patients aren’t receiving the maximum possible reimbursement from their insurance via your superbills or out-of-network billing, you could be unintentionally creating friction that costs you trust, retention, and new business. Indeed, I’ve seen this be the very reason a prospective stellar customer never gets started with a cash-based practice—or why some patients drop off before completing their plan of care. In the

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12:13

CBP 264: The Smart Way to Raise Prices Without...

The Cash-Based Practice Podcast ·

2025/03/21

Thinking about raising your cash-pay rates but worried that your current patients will push back and new leads will start saying “no”? You’re not alone—but the good news is, there’s a way to do it smoothly without losing business. In this episode, I’ll walk you through how to increase your prices strategically, so you can stay ahead of inflation, cover rising overhead costs, and pay yourself and your staff better—without triggering mass client drop-offs. USEFUL INFORMATION: Check out our course:

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07:06

CBP 263: 3 Words to Overcome Price Objection

The Cash-Based Practice Podcast ·

2025/03/14

Have you ever had that moment in a conversation where everything is going perfectly? Your prospective patient is engaged, excited, fully bought in… until you mention the price. Suddenly, hesitation creeps in. They need to “think about it.” Maybe they book, but then cancel. If this sounds familiar, this episode is a must-listen. There’s a simple way to overcome this objection—using just three words that can shift price-sensitive patients from uncertainty to action. In this podcast, I share a powerful

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10:34

CBP 262: The #1 Key To Getting More Yes’s To your...

The Cash-Based Practice Podcast ·

2025/03/07

If you aren’t converting at least 80% of your leads into cash-pay patients, or if you’re struggling to keep at least 90% of them on schedule until they reach 100% of their goals, then this episode is for you. In this episode, I deliver a concise yet powerful breakdown of the key strategies to not just get that initial “yes,” but to keep patients committed throughout their plan of care and beyond. The strategies you’ll learn in this episode have helped countless clinicians transform their practices

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41:45

CBP 261: From Burnout to Business: Jennifer Penn's...

The Cash-Based Practice Podcast ·

2025/03/01

Ever struggle to balance significant family responsibilities with starting/growing your private practice? Would you like to add new cash-pay services or classes to your existing practice, generating loads more revenue and creating a new stream of patients at the same time? If you answered ‘yes’ to either of those questions, then this episode is a must listen … In this interview, I had the pleasure of speaking with Jennifer Penn, the founder of Create Your Core Physical Therapy. Jennifer

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10:18

CBP 260: The Patient Sales Strategy I Used To Ask My...

The Cash-Based Practice Podcast ·

2025/02/15

If you struggle to get patients to commit from the beginning to complete 100% of their plan of care, and not drop off schedule once they’re 75% better, this episode is a must-listen… … You’ll also get to hear the story of how I met my wife, and how the strategy I used to get her phone number can also be used to get “Yes’s” to your cash-based services. Plus, if you want the exact high-converting script that you can use with your prospective patients to get maximum buy-in and long-term profit by

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13:57

CBP 259: How to set and raise cash-pay prices...

The Cash-Based Practice Podcast ·

2025/02/08

If you need to set and raise your cash-pay rates with confidence—while keeping your patients satisfied and avoiding pushback or “No’s” —this week’s podcast is a must-listen. Pricing your services right is one of the biggest challenges for cash-based practice owners—yet it’s also key to long-term success. Many practitioners struggle with asking for three figures out of pocket, even when they know their services are worth it. If this resonates with you, you’re not alone. In this episode, we dive into

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40:18

CBP 258: Cash-Based Pediatric Practice Success -...

The Cash-Based Practice Podcast ·

2025/01/25

What if the worst day of your career turned out to be the best thing that ever happened to you? I recently had the pleasure of interviewing Kristen, a pediatric occupational therapist based in Lincoln, Nebraska, who transformed a sudden job loss into a thriving cash-based practice. Within hours of deciding to start her own business, Kristen had already booked her first patient—and she hasn’t looked back since. Her story is a masterclass in resilience, creativity, and the power of knowing your

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15:54

CBP 256: $50K in 4 days with this Easy clinic...

The Cash-Based Practice Podcast ·

2024/12/21

Imagine generating over $50,000 in just 4 days—sounds incredible, right? In this episode, I’m revealing how one of my coaching clients achieved this with a simple yet powerful promotion for their clinic’s membership program. The best part? This framework can be tailored to fit any clinic or service-based practice, regardless of your niche, and can be designed and implemented in less than 2 hours. It is literally so simple to put this in place in your practice, even if you don’t yet have a membership

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09:14

CBP 255: Last minute ideas to add year-end patients...

The Cash-Based Practice Podcast ·

2024/12/14

Are seasonal cancellations leaving your practice schedule a bit empty at the end of the year during the holidays? If so, this week’s podcast is for you! You’ll hear about two super easy-to-implement promotions that quickly bring patients in the door to offset a holiday slowdown and ensure you finish the year stronger than ever before. Also, scroll down to get the exact emails and details so you can implement these promotions with very little of your time. In this podcast, I explain how to leverage

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292 results

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