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PODCAST

Manners and Other Matters

Do you find modern social and business etiquette dilemmas challenging, would you like to live your life with an elegant style, communicating confidently and entertaining with flair?Please join me, Louise Percy, every two weeks, as I discuss these topics, answer your questions and chat with fellow experts about the arts, fashion, jewellery, home décor, entertaining, travel and more.Regarded as an expert in my field for 32 years, I aim to inspire you in every episode to embrace etiquette and elegance

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All Episodes

18:39

34. The Etiquette Edge – Business Etiquette for Fresh...

Manners and Other Matters ·

2025/01/22

In this episode of Manners and Other Matters, Louise Percy shares her expert insights on navigating the workplace with confidence and grace after a holiday break. From making positive first impressions with a new team to building strong relationships with colleagues and supervisors, this episode provides actionable advice to help you start the year on the right foot. Whether you're returning to a familiar office or stepping into a new role, discover how to make the most of fresh opportunities

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22:59

33. From Tarnished to Treasured: A Journey in...

Manners and Other Matters ·

2025/01/08

In this episode of Manners and Other Matters, I sit down with a master jeweller, Adrian Dickens, uncover the meticulous process of restoring cherished jewellery pieces. We discuss the significance of preserving family heirlooms, the intricate steps involved in bringing vintage items back to their former glory, and the emotional connections that make these treasures truly priceless. Join us for an enlightening conversation that blends craftsmanship with heartfelt stories, offering insights into the

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26:48

32. Refined Resolutions: Elegant Living and New...

Manners and Other Matters ·

2024/12/25

In this Boxing Day episode, Louise delves into the art of refined and elegant resolutions for the New Year. From curating a wardrobe that reflects authenticity to embracing intentionality and grace in daily life, this episode is an inspiring guide to making profound lifestyle choices. Louise shares her own reflections from the serene setting of her beach house and offers actionable tips on enhancing home décor, cultivating meaningful habits, and incorporating etiquette into both personal and

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19:13

31. Graceful Gatherings: Etiquette for the Festive...

Manners and Other Matters ·

2024/12/11

The festive season is a time of joy and connection, but it also comes with its challenges. In this episode of Manners and Other Matters, Louise offers practical etiquette tips to navigate holiday commitments, host gracefully, and foster inclusivity. From blending traditions in step families to managing dietary needs, handling arguments, and balancing alcohol preferences, Louise has practical suggestions for you. Whether hosting, attending, or simply trying to keep the peace, this episode will help

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18:04

30. Ask Louise: Social Etiquette Dilemmas

Manners and Other Matters ·

2024/11/27

Welcome to Episode 30 of Manners and Other Matters, where we delve into the intriguing world of social etiquette dilemmas. This episode is a special "Ask Louise" edition, featuring questions from listeners and followers on Instagram at The Percy Institute.We kick off with a thought-provoking query: Is it rude to use your phone at a nail salon? Louise explores the nuances of this common situation, highlighting the importance of respect and courtesy towards those assisting us. We then move

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21:09

29. Making Connections: Networking and Conversation...

Manners and Other Matters ·

2024/11/13

As end-of-year office parties and festive gatherings fill our calendars, there will be many networking opportunities. Attending these events with ease and confidence isn’t always straightforward. In this episode I share my essential strategies for making genuine connections, handling introductions, and leaving a lasting positive impression.From breaking the ice and joining conversations gracefully to knowing when and how to exit, this episode provides the tools you need to shine socially and

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26:46

28. French Riviera Reflections: Manners, Elegance &...

Manners and Other Matters ·

2024/10/30

What can you learn from French etiquette to improve your own approach to everyday interactions?In this episode I share my reflections from a recent holiday in the South of France, where I observed the nuanced etiquette and refined manners of this charming region. From dining etiquette to the graceful interactions between locals, we explore how these practices can inspire more meaningful connections in our own lives.Join me as I offer insights into the elegance of French customs, their approach to

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18:19

27. Ask Louise: Business Etiquette Dilemmas

Manners and Other Matters ·

2024/10/16

How do you navigate the complexities of modern business etiquette while maintaining professionalism and grace?In this episode I talk about the nuances of contemporary workplace etiquette. We'll explore the art of following up with colleagues who don't respond promptly, maintaining decorum during virtual meetings, and managing cultural differences in international business settings. You'll gain practical advice on how to handle these situations with elegance, ensuring that your interactions ar...

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21:38

26. Wedding Etiquette Unveiled Part 2: A Contemporary...

Manners and Other Matters ·

2024/10/02

Have you ever wondered how to strike the perfect balance between tradition and modernity at a wedding?In this episode of Manners and Other Matters, I take you behind the scenes of a beautiful wedding in Western Australia, where tradition meets modernity in the most elegant way. You'll hear about the meticulous planning and thoughtful details that made this event truly special, from the carefully chosen wildflower arrangements to the contemporary twists on classic wedding etiquette.As you

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32:32

25. Wedding Etiquette Unveiled: A Journey From the...

Manners and Other Matters ·

2024/09/18

How has wedding etiquette evolved from the grandiose celebrations of the 1980s to the personalised, intimate weddings of today?In this episode of "Manners and Other Matters," I take you on a journey through the ever-changing world of wedding etiquette, from the formal, opulent weddings of the 1980s to the modern, personalised ceremonies we see today. We’ll talk about the role of the bridal party, examining how traditional responsibilities have adapted to contemporary values, and explore

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21:29

24. Ask Louise: Social Etiquette Dilemmas

Manners and Other Matters ·

2024/09/04

Have you ever faced a social dilemma and wondered what the "right" thing to do is? In this episode of Manners and Other Matters we run through etiquette questions that could be affecting your life.I address some of the most intriguing and delicate social dilemmas, from whether to return an engagement ring after a broken promise, to how to gracefully handle children’s gifts at parties. You’ll discover how traditional etiquette meets modern-day challenges, with practical advice that balances

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31:05

23. From Ocean Depths to Jewellery Boxes: The Magic...

Manners and Other Matters ·

2024/08/21

Have you ever wondered about the allure and sophistication of pearls? In this episode I sit down with renowned jewellery expert Adrian Dickens and talk about these timeless gems. Adrian explains the fascinating natural formation of pearls, the evolution of pearl cultivation, and the meticulous art of selecting high-quality pearls.Adrian shares his profound knowledge on the etiquette of wearing and caring for pearls, ensuring that you can appreciate and handle these precious gems with the resp...

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20:57

22. Right on Time: The Etiquette of Punctuality in...

Manners and Other Matters ·

2024/08/07

Ever wondered how mastering punctuality can improve your professionalism and personal relationships?In this episode, I have the pleasure of speaking with Jo Hayes, founder of the Etiquette Expert. Together, we talk about the significance of punctuality, a key aspect of etiquette that goes beyond mere timeliness.Jo shares invaluable insights on how being punctual reflects your character, enhances trust, and promotes a sense of peace in both professional and personal settings.You'll learn

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22:34

21. Ask Louise: Business Etiquette Dilemmas

Manners and Other Matters ·

2024/07/24

Are you looking to master contemporary business etiquette and enhance your professional presence? Join me in episode 21 of Manners and Other Matters, where I explore the essentials of professional behaviour in today's business environment.In this episode, you'll learn the key elements of a professional email, including how to craft clear and concise subject lines and maintain a formal tone. I'll also share tips for virtual meeting etiquette, from punctuality and appropriate attire to effectiv...

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28:32

20. The Timeless Allure of Jewellery: Insights with...

Manners and Other Matters ·

2024/07/10

Have you ever wondered about the history and etiquette behind the jewellery you wear? In this episode, I explore the world of jewellery with Adrian Dickens, one of Australia’s foremost jewellers. With over 40 years of experience, Adrian talks about the history, styles, and etiquette of ring wearing, offering you a wealth of knowledge about antique and modern designs. From the origins of engagement rings to the resurgence of brooches, Adrian's insights provide a fascinating glimpse into the en...

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23:10

19. An Elegant Guide to Hospital Etiquette

Manners and Other Matters ·

2024/06/26

Have you ever wondered how your behaviour in a hospital can impact the recovery and wellbeing of patients, including yourself? Hospital stays can be daunting, whether you're a patient or a visitor. The environment is often stressful, and understanding the nuances of hospital etiquette can make a significant difference in creating a supportive and healing atmosphere. In this episode we discuss hospital etiquette. I share a personal story of a recent hospital stay. This unexpected experience hi...

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23:01

18. Ask Louise: Social Etiquette Dilemmas

Manners and Other Matters ·

2024/06/12

How can you politely decline an invitation without hurting someone's feelings?In this special episode, I address some of your most common social etiquette dilemmas. From gracefully declining invitations to handling unsolicited advice, I provide practical tips and thoughtful solutions to navigate these tricky situations with confidence and poise.This episode is packed with real-life scenarios and actionable advice, ensuring you leave with a deeper understanding of how to maintain grace in vari...

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19:37

17. Smooth Sailing: Contemporary Cruise Etiquette

Manners and Other Matters ·

2024/05/29

Are you ready to master the art of cruise etiquette? Join me as I share essential tips and insights from my extensive cruising experience. You'll learn how to navigate the social nuances on board, whether you're on a massive ship with thousands of passengers or a small, intimate vessel.In this episode, you'll gain practical advice on everything from making timely bookings and understanding visa requirements to packing efficiently and respecting personal space. I'll also discuss

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24:36

16. Etiquette Wisdom for Timeless Friendships

Manners and Other Matters ·

2024/05/15

Have you ever considered the subtle etiquettes that shape our friendships? Today we explore the deep connections that have anchored my life. I share the wisdom gained from friendships that have weathered storms and basked in the sunshine of shared joy, all while sipping a refreshing mimosa.I’ll guide you through the do's and don'ts of nurturing meaningful connections, and how friendships require a proactive approach.Whether you're rekindling old friendships or looking to deepen

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25:55

15. Contemporary Business Etiquette: Networking and...

Manners and Other Matters ·

2024/05/01

Are you tired of feeling uncertain about how to handle professional dining situations?In today's competitive world, mastering the nuances of business etiquette can be the key to success. In this episode I discuss the art of networking and dining, equipping you with the skills to shine in any professional setting.As we transition back to in-person networking post-pandemic, I’ll provide invaluable guidance on modern business dining etiquette. From understanding RSVPs to mastering table manners,

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