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PODCAST

OPI TALK

Hear the latest news, interviews and analysis from the business supplies industry hosted by OPI, the leading media organisation for the international office products sector.

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All Episodes

33:57

Free previews from keynote speakers at OPI’s European...

OPI TALK ·

2023/04/28

The OPI European Forum is taking place in Amsterdam from 22-24 May 2023, but you can listen now to three of its keynote presenters. In this episode of OPI Talk, OPI Director Janet Bell goes through some of the highlights in store for attendees. You can also hear extracts of interviews with three high-level speakers who will be presenting and leading roundtables on key topics at the event: James Brown, Senior Partner & Managing Director UK at Simon-Kucher & Partners: managing pricing in an

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30:05

The potential of data-driven cleaning with Tork’s...

OPI TALK ·

2023/04/14

With cleaning and hygiene taking on even greater importance since the COVID pandemic, one way of driving productivity and efficiency gains is through a better understanding of data. In this episode of OPI Talk, Nancy Farrell, Senior Product Manager, Tork Services & Solutions at Essity discusses how data-driven cleaning benefits both facilities managers and frontline cleaners. Episode recorded and produced by Andy Braithwaite Music by: Extreme Energy by

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21:44

Podcast: Walter Johnsen, Acme United

OPI TALK ·

2023/03/06

OPI Talk spoke to Acme United CEO Walter Johnsen shortly after the supplier’s FY2022 earnings conference call. Johnsen gives his frank assessment of Acme’s performance in 2022, provides more details of an acquisition in Europe and discusses future acquisition possibilities. Episode recorded and edited by Andy Braithwaite Music by: Extreme Energy by MusicToday80: https://soundcloud.com/musictoday80/r... Attribution 3.0 Unported (CC BY 3.0) https://creativecommons.org/licenses/... Music provided by

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26:14

Podcast: ACCO Brands CEO Boris Elisman

OPI TALK ·

2023/02/28

OPI Talk spoke with Boris Elisman straight after ACCO’s FY2022 earnings conference call. Last Thursday, 24 February, ACCO Brands published its Q4 and FY2022 earnings. In what was a year of two halves, the business products supplier managed to achieve organic sales growth despite a slowdown in consumer-related channels and a soft market for gaming products. In this podcast, Elisman, who is the 2023 Spirit of Life honouree, talks about the start to this year’s City of Hope fundraising efforts, ACCO’s

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18:03

Podcast: Beth Wright of Fellowes

OPI TALK ·

2023/02/21

The March 2023 issue of OPI magazine will feature the inaugural Influential Women in the Business Products World list. To mark the occasion, the issue also includes a Big Interview with Beth Wright, Chief Commercial Officer at leading vendor, Fellowes Brands. In this Big Interview ‘teaser’ podcast, OPI CEO Steve Hilleard talks to Beth about how she got started in the business supplies sector, her rise to her current role at Fellowes and why there are so few women in leadership roles in the

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27:25

Kim Leazer & Beth Freeman, FSI Office

OPI TALK ·

2023/01/27

OPI Talk speaks to mother and daughter duo Kim Leazer and Beth Freeman, part of the leadership team at family-owned US independent dealer FSI Office. The two ladies represent the second and third generations at FSI, which was founded by Jimmy and Diane Godwin back in 1962. Among other things, they talk about generational change, renewing sales teams, women leaders in the business products industry, and the recent acquisition of wholesaler S.P. Richards. Episode recorded and edited by Andy

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28:17

OPI Talk meets NAOPA 2022 winner Charlie Kennedy

OPI TALK ·

2022/12/22

In the final OPI Talk podcast of 2022, Andy Braithwaite catches up with Charlie Kennedy, winner of the Professional of the Year prize at the 2022 North American Office Products Awards. Charlie discusses some of the opportunities in the US independent dealer channel, the priorities at his dealership, Kennedy Office, and his role as Chair of the Independent Office Products and Furniture Dealers Association. Episode recorded and edited by Andy Braithwaite Music by: Extreme Energy by

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33:30

OPI’s 2022 round-up and 2023 predictions

OPI TALK ·

2022/12/16

OPI CEO Steve Hilleard and News Editor Andy Braithwaite take a look back at the main business products stories from 2022 and make some predictions on what to look out for in 2023. Episode recorded and produced by Andy Braithwaite Music by: Extreme Energy by MusicToday80: https://soundcloud.com/musictoday80/r... Attribution 3.0 Unported (CC BY 3.0) https://creativecommons.org/licenses/... Music provided by Free Vibes: https://goo.gl/NkGhTg

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42:03

Langstane - still evolving after 75 years

OPI TALK ·

2022/11/18

Leading Scottish independent dealer Langstane has been celebrating its 75th anniversary in 2022. To mark that occasion, and to find out how Langstane has been dealing with recent market challenges, the guest on this episode of OPI Talk is the company’s Managing Director Colin Campbell. Campbell talks about the Scottish business products market, how Langstane has diversified its product and service offering and customer base, current inflationary and macroeconomic pressures… and what he thinks of

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22:36

A look at the latest US school and office supplies...

OPI TALK ·

2022/10/07

In this episode of OPI Talk, NPD’s Leen Nsouli discusses the back-to-school (BTS) season and year-to-date performance of the office supplies sector in the US. Nsouli looks at some of the reasons for the challenging BTS sales picture during August, the continued share gains in the online channel and the potential for environmentally friendly products. Episode recorded and edited by Andy Braithwaite Music by: Extreme Energy by MusicToday80: https://soundcloud.com/musictoday80/r... Attribution 3.0

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20:52

The frictionless online customer experience

OPI TALK ·

2022/09/01

This week’s OPI Talk features Paddy Donnelly and Dave Bent, Group CEO and President North America respectively at ES Tech Group. OPI’s Heike Dieckmann caught up with both for the Big Interview in the September issue of OPI. One of the many topics discussed was the vital importance of a great online customer experience. This then seamlessly led to the challenges so hotly debated particularly in the US business supplies space right now around technology and content. As this excerpt from the

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27:51

Market share opportunities in Australia

OPI TALK ·

2022/08/26

The board of Australian dealer group Office Choice recently approved a new strategic plan. Therefore, it seemed like an opportune moment for a catch-up with the organisation’s CEO Brad O’Brien. OPI’s Andy Braithwaite spoke to Brad about the plan, the independent dealer channel in Australia and Office Choice’s recent OPIX event, held in partnership with GNS Wholesale Stationers. Episode recorded and produced by Andy Braithwaite Music by: Extreme Energy by

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23:18

Q2 catch-up with ACCO’s Boris Elisman

OPI TALK ·

2022/08/12

A closer look at ACCO Brands’ Q2 2022 performance with the company’s CEO Boris Elisman. ACCO Brands reported its second quarter 2022 earnings on 9 August. Shortly after the manufacturer’s analyst conference call had ended, OPI’s Andy Braithwaite spoke with ACCO CEO Boris Elisman about the results and some of the main issues and trends in ACCO’s key markets. Episode recorded and edited by Andy Braithwaite Music by: Extreme Energy by MusicToday80: https://soundcloud.com/musictoday80/r... Attribution

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26:49

The breakroom goes high-tech

OPI TALK ·

2022/07/29

Vending firm Selecta now refers to itself as a ‘food tech company’ after repositioning itself in the workplace food and beverage space. In this episode of OPI Talk, Toby Venus, Commercial Director at Selecta UK & Ireland, discusses some of the latest office breakroom trends, including the growing popularity – and sophistication – of micro markets. Click here to read a recent opinion piece by Toby on the role of technology in creating better breakroom experiences. Episode recorded and edited by

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27:28

The 135-year-old start-up

OPI TALK ·

2022/07/13

Writing instruments vendor uniball recently announced a rebrand of its operations in North America to uni. As the company’s President Mike Parker says in this episode of OPI Talk, it’s more than just a name change. It’s symbolic of an ambitious strategy by uni to essentially double its sales in North America over the next five years as it looks to expand its product portfolio and grow its presence in the art and creativity categories. Uni’s roots may go back 135 years, but it has very much a

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32:07

Brushing off a “dusty” industry

OPI TALK ·

2022/06/24

Lyreco Germany’s Falko Köhler is making something of a name for himself in the business products industry. Following an impressive appearance at last year’s OPI European Forum Online and a place in OPI’s 30 Under 30 feature, the now-31-year-old was presented with the 2022 Young Professional of the Year prize at March’s European Office Products Awards (EOPA). In his EOPA acceptance speech, Köhler said: “We need to push a dusty industry into the digital era.” In this episode of OPI Talk, Andy

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26:33

Tackling dealer challenges in Italy

OPI TALK ·

2022/06/17

The guest on this episode of OPI Talk is Adriano Alessio, Managing Director of the country’s last remaining B2B independent dealer group, In Ufficio. Adriano Alessio has been a key figure in the Italian office products market for the past 25 years, both as Managing Director of In Ufficio and as President of the now-defunct trade association AIFU. In this OPI Talk interview, Alessio discusses the impact of COVID on the Italian business products sector, talks about his efforts to help In Ufficio

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30:59

Reinvigorating South Africa’s office products trade...

OPI TALK ·

2022/06/10

OPI Talk speaks with South African industry veteran Hans Servas as he prepares to retire as Chairman of the country’s shop-sa stationery and office products trade association. As reported recently on the OPI website, South African trade association shop-sa has appointed a COO ahead of the retirement of its current Chairman Hans Servas at the end of this month. Servas enjoyed a long and successful career in the country’s stationery and office products sector before taking on the Chairmanship of

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33:55

Update on the European aftermarket imaging supplies...

OPI TALK ·

2022/06/01

There have been a couple of big stories in the European aftermarket print supplies channel in the past few weeks. First, it was announced that the European Commission had rejected a Voluntary Agreement for the imaging equipment sector, saying the proposals didn’t go far enough in terms of sustainability targets. That means the EU will now draft its own legislation for the sector. And then, shortly after that, Clover Imaging announced it was pulling out of the European market, with almost immediate

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15:29

Broadening horizons

OPI TALK ·

2022/05/27

Our guest in this episode of OPI Talk is Jeanette Bresitz, Managing Director of UK dealer group Office Friendly. OPI’s Heike Dieckmann spoke to Bresitz for the Big Interview in the June issue of OPI. About a year into the job at Office Friendly but with plenty of experience in our industry, she quickly addressed some simple necessities for the group’s dealer members. Throwing off the shackles of a restricted core office products offering was just one of them, an endeavour that also involves some

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