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PODCAST

Outside the Box with Asendia USA: The International e-Commerce Podcast

Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast. Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving

business

All Episodes

26:39

13 part 2: Cross-Border Chaos: The 2024 Canada Post...

Outside the Box with Asendia USA: The International... ·

2025/01/29

Featuring special guests Dave Mays, CEO Broad Reach, an Asendia company, and Tom Foley, Vice President Government Affairs & Client Retention, Asendia USA, along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the discussion underscores the importance of preparedness in logistics during peak periods and examines alternative strategies to mitigate future disruptions. It also highlights the vital role postal services play in the Canadian economy and the significant

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22:23

13 part 1: Cross-Border Chaos: The 2024 Canada Post...

Outside the Box with Asendia USA: The International... ·

2025/01/22

Featuring special guests Dave Mays, CEO Broad Reach, an Asendia company, and Tom Foley, Vice President Government Affairs & Client Retention, Asendia USA, along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the episode delves into the recent Canada Post work stoppage and its significant impact on cross-border logistics. The conversation explores the breakdown in negotiations between Canada Post and the CUPW, shedding light on the strike's implications for both

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26:06

12 part 2: Unlocking Global Growth: Strategies for US...

Outside the Box with Asendia USA: The International... ·

2024/12/23

With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market.They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which

en

26:15

12 part 1: Unlocking Global Growth: Strategies for US...

Outside the Box with Asendia USA: The International... ·

2024/12/11

With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market.They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which

en

12:22

11: Rewind: Canada, eh? e-Commerce Strategies for...

Outside the Box with Asendia USA: The International... ·

2024/11/20

With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, our co-hosts John Walsh and Nick Agnetti discuss in depth the nuances of e-commerce shipping to Canada, highlighting the challenges and best practices for US retailers including adapting to evolving customer expectations in terms of delivery experience, managing customs clearance and much more. As Canada emerges as the 11th largest e-commerce market globally, this rebroadcast provides valuable insights for retailers looking to

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17:29

10 part 2: The Impact of AI Technology with Global...

Outside the Box with Asendia USA: The International... ·

2024/10/30

With special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America, our co-hosts, John Walsh and Nick Agnetti discuss in Part 2 of this episode the future of logistics and compliance providing a comprehensive look at how technology is shaping the international shipping industry.About Jason RowlandJason Rowland has over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, and is responsible for executing the Group Compliance and

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22:27

10 part 1: The Impact of AI Technology with Global...

Outside the Box with Asendia USA: The International... ·

2024/10/16

Our co-hosts, John Walsh and Nick Agnetti discuss how AI technology impacts HS Codes and how it ties together with Catalog reviews, ICS2, IOSS registration and its effect on global shipping with special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America.About Jason RowlandJason Rowland has over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, and is responsible for executing the Group Compliance and Risk Programs for

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17:42

09: Global e-Commerce Shipping: Preparing for Peak...

Outside the Box with Asendia USA: The International... ·

2024/09/18

Don't miss the cutoff for a successful peak season! John Walsh and Nick Agnetti discuss Planning, Carrier selection, Communication, Surcharges, Capacity and Transit ExpectationsLearn more about this topic:Asendia USA: International e-commerce and mail delivery solutionsPreparing for 2023 Peak SeasonPreparing for Peak Holiday Shipping SeasonAsendia USA: E-commerce and mail delivery to and from North AmericaSubscribe to our email listRequest a consultation

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19:04

08: Strategies to enhance the global and Canadian...

Outside the Box with Asendia USA: The International... ·

2024/08/14

Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors when choosing a carrier for your brand, marketplace, or 3PL: transparency, visibility, ease of returns, shipping metrics plus DDU & DDP shipping options.Learn more about this topic:Understanding international returns for e-commerce - Outside the Box with Asendia USADo’s and Don’ts of Shipping to

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19:35

07: DDU vs DDP - How it Impacts the Customer Experience

Outside the Box with Asendia USA: The International... ·

2024/07/17

When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' experience.Learn more about this topic:Asendia: Frequently Asked QuestionsPredict | Your Delivery Experts |

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01:17

Mid-year check in: Stay tuned for new episodes of...

Outside the Box with Asendia USA: The International... ·

2024/07/10

We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop July 17th.

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16:41

06 part 2: Understanding the international returns...

Outside the Box with Asendia USA: The International... ·

2024/06/19

Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more!About Helen Scurfield - LinkedInHelen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ

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18:40

06 part 1: Understanding the international returns...

Outside the Box with Asendia USA: The International... ·

2024/06/05

Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers.About Helen ScurfieldHelen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s

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16:08

05 part 2: Do's and Don'ts of shipping Subscription...

Outside the Box with Asendia USA: The International... ·

2024/05/22

Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more!About John Haji:John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce

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16:34

05 part 1: Do's and Don'ts of shipping Subscription...

Outside the Box with Asendia USA: The International... ·

2024/05/08

Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more!About John Haji:LinkedInLearn more about this topic:Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally -

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10:40

04 part 2: Cross-Border Shipping to Key e-Commerce...

Outside the Box with Asendia USA: The International... ·

2024/04/17

John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!

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13:26

04 part 1: Cross-Border Shipping to Key e-Commerce...

Outside the Box with Asendia USA: The International... ·

2024/04/03

John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations.

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10:09

03: Deep Dive into the Cost of International...

Outside the Box with Asendia USA: The International... ·

2024/03/13

John Walsh & Nick Agnetti will navigate the challenges of e-commerce global shipping and unlock the secrets to success in customs, costs, customer satisfaction, and much more!

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14:20

02 Part Deux: Canada, eh? e-Commerce Strategies for...

Outside the Box with Asendia USA: The International... ·

2024/02/21

John & Nick continue the conversation with our special guest, Dave Mays, CEO Broadreach, an Asendia company, discussing the advantage of growing and evolving your e-Commerce business in Canada without dramatic supply chain disruption.

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17:44

02: Canada, eh? e-Commerce Strategies for Shipping...

Outside the Box with Asendia USA: The International... ·

2024/02/14

With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, John & Nick explore the dynamic logistics between the USA and Canada, uncovering the strategies and solutions for seamless cross-border transactions and navigate the nuances of shipping within the vast expanse of Canada itself.

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