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Telecom Reseller / Technology Reseller News

Telecom Reseller

AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Simplicity VoIP Champions Growth Through Partnership,...

Telecom Reseller / Technology Reseller News ·

2025/10/29

At the Crexendo UGM, Amy Humphreys, Chief Operating Officer at Simplicity VoIP, joined Doug Green, Publisher of Technology Reseller News, to discuss her company’s customer-first approach, its long-standing partnership with NetSapiens, and the innovations shaping its growth in UCaaS, texting, and AI.Founded in 2012 and headquartered in Virginia, Simplicity VoIP provides unified communications solutions to businesses of all sizes across the U.S., maintaining a fully onshore support team. Humphreys

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Axxess Networks Champions “Old-Fashioned Customer...

Telecom Reseller / Technology Reseller News ·

2025/10/29

At the Crexendo UGM, Sam Sklaroff, CEO of Axxess Networks, joined Doug Green, Publisher of Technology Reseller News, to share how his company blends classic customer service values with cutting-edge communications technology. Axxess Networks, a leading provider of VoIP, UCaaS, and CCaaS solutions, stands out for what Sklaroff calls an old-school approach to customer care. “Whatever happened to good old-fashioned customer service?” Sklaroff asked. “At Axxess Networks, we treat every customer like

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Crexendo UGM Showcases Partner Growth, AI Innovation,...

Telecom Reseller / Technology Reseller News ·

2025/10/29

At the Crexendo UGM, Jon Brinton, Chief Revenue Officer at Crexendo, joined Doug Green, Publisher of Technology Reseller News, for an in-depth conversation about the company’s expanding ecosystem, its partner-driven growth, and the innovations shaping the NetSapiens platform. The annual Crexendo User Group Meeting (UGM) has become one of the most anticipated gatherings in the communications industry — and this year set new records, with over 570 registered attendees and 66 sponsors. “It just keeps

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NUSO Expands Global Reach and Unveils AI Strategy at...

Telecom Reseller / Technology Reseller News ·

2025/10/29

At the Crexendo UGM, Matt Siemens, CEO of NUSO, sat down with Doug Green, Publisher of Technology Reseller News, to discuss NUSO’s innovative approach to AI, its newly announced partnership with Crexendo, and the company’s accelerating global expansion across Europe. As a major event sponsor, NUSO created a branded lounge area at the conference to facilitate deeper engagement and longer conversations with partners. But Siemens’ main stage presentation captured the spotlight — highlighting NUSO’s AI

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Beetexting Launches NetSapiens Integration and AI...

Telecom Reseller / Technology Reseller News ·

2025/10/29

At the Crexendo UGM, Mike Somers, Founder and COO of Beetexting, sat down with Doug Green, Publisher of Technology Reseller News, to discuss Beetexting’s newest integrations and AI innovations for compliance and customer engagement. Beetexting provides a corporate texting platform designed to help teams move beyond email, offering shared inboxes, automation, and collaboration features that streamline customer communication. “We built Beetexting to help teams communicate faster and more

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TelcoBridges Showcases Voice Network Optimization and...

Telecom Reseller / Technology Reseller News ·

2025/10/29

At the Crexendo UGM in Miami Beach, Marco Raimo, Regional Sales Manager, Americas at TelcoBridges, joined Doug Green, Publisher of Technology Reseller News, to discuss how TelcoBridges is empowering service providers to modernize, secure, and optimize their voice networks through advanced migration and monitoring solutions. “We’re here to collaborate with our partners and help them migrate from TDM to IP while securing their voice traffic with our ProSBCs,” Raimo said. “Our goal is to make the

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Fixing 10DLC Headaches: How Sabrhub Streamlines...

Telecom Reseller / Technology Reseller News ·

2025/10/24

In a new Technology Reseller News podcast, Publisher Doug Green sat down with Sabeeh Hameed, founder of Sabrhub, to discuss how his company is solving one of the most persistent pain points in business communications: 10DLC registration and compliant texting.Sabrhub works with MSPs, carriers, and resellers around the world to simplify how businesses register for 10DLC and launch text messaging campaigns. Through its Context Register platform, Sabrhub automates what was once a complicated and

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Humanizing CX with AI: UneeQ’s Digital Humans and...

Telecom Reseller / Technology Reseller News ·

2025/10/23

“AI gives us a chance to make technology feel human again — not just efficient.” — Danny Tomsett, CEO, UneeQ In this Technology Reseller News podcast, Doug Green speaks with Danny Tomsett, CEO of UneeQ, about how digital humans and AI-driven immersive training are redefining customer and employee experience. UneeQ’s digital humans simulate lifelike emotion, movement, and empathy — helping telecoms and enterprises create interactions that feel real. These AI-powered avatars connect to live data

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Restoring Caller Trust: Hiya’s Network-Level Defense,...

Telecom Reseller / Technology Reseller News ·

2025/10/22

“Roughly 80% of unidentified calls go unanswered. The voice channel won’t recover until people trust who’s calling.” — Alex Algard, Founder & CEO, HiyaAlex Algard joined Doug Green, Publisher of Technology Reseller News, to unpack why consumers are ignoring voice calls and how Hiya—in partnership with mobile operators and handset makers—aims to modernize caller identity, block abuse, and reconnect businesses with customers. The problem Hiya’s annual research shows unidentified calls are largely

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Sinch, Podcast — From Omnichannel to “Optimal...

Telecom Reseller / Technology Reseller News ·

2025/10/22

“Consumers don’t want blasts — they want a relevant, two-way conversation on the channel of their choice.” — Sophie Chang, SVP Product Marketing, SinchAs retailers and marketers prepare for the 2025 holiday rush, Sophie Chang, Senior Vice President of Product Marketing at Sinch, says the game has changed. Based on new Black Friday/Cyber Monday survey data from over 3,100 shoppers across ten countries, brands are being asked to do more than sell — they’re being asked to converse. Early birds get

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Connectivity, Latency, and the AI Effect: Expereo on...

Telecom Reseller / Technology Reseller News ·

2025/10/21

“AI is hungry — for bandwidth, for speed, and for talent.” — Jean-Philippe Avelange, Chief Information Officer, Expereo Jean-Philippe Avelange, CIO of Expereo, joined Doug Green, Publisher of Technology Reseller News, to discuss findings from Expereo’s Horizon Telecom Report—revealing how U.S. organizations are losing millions to network failures and struggling to find skilled professionals in cybersecurity, networking, and data automation. Avelange explained that as companies digitize everything

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Ignoring Shutdowns is a Risk You Can’t Afford:...

Telecom Reseller / Technology Reseller News ·

2025/10/16

"Even though POTS lines are going away, the communication path is not," says Jake Jacoby, CEO of TELCLOUD. "Businesses still need reliable, code-compliant connections for fire, elevator, and life safety systems—and waiting until shutdowns hit is a risk no one can afford."In this latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, joins Jacoby to discuss the hidden dangers of waiting too long to replace copper lines—and why proactive

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Designing Voicebots that Feel Human: Ecosmob’s...

Telecom Reseller / Technology Reseller News ·

2025/10/15

“If responses aren’t near real-time, the bot won’t feel human.” — Ruchir Brahmbhatt, Co-Founder & CTO, EcosmobRuchir Brahmbhatt, Co-Founder and CTO of Ecosmob, joined Doug Green, Publisher of Technology Reseller News, to discuss the engineering behind human-like voicebots—where milliseconds make the difference between a smooth conversation and a frustrating one. With more than 18 years in VoIP and AI/ML development, Ecosmob builds custom voicebots for MSPs, ITSPs, and UCaaS/CCaaS providers

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Simwood Partners with ChallengeAid to Support...

Telecom Reseller / Technology Reseller News ·

2025/10/14

Simwood Partners with ChallengeAid to Support Education in Nairobi, Podcast, Simwood, a software-defined carrier based in the UK with operations in 21 U.S. states, has committed ongoing financial support to ChallengeAid’s network of 53 Schools of Hope“It’s the difference between a life of hopelessness and a life of opportunity.” — Simon Woodhead, Founder & CEO, Simwood Group In this special Cloud Communications Alliance (CCA) edition of the Technology Reseller News podcast, Doug Green speaks with

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Akixi Helps MSPs Differentiate and Specialize in the...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, John Christian, Vice President of Marketing at Akixi, joined Doug Green, Publisher of Technology Reseller News, to discuss how Akixi is helping MSPs and telecom providers stand out in an increasingly commoditized communications market.Akixi delivers value-added analytics, CRM integration, and call recording solutions that enhance cloud-based telephony and UCaaS platforms. “We exist to help our partners solve business problems—whether that’s missed revenue,

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Xima Software Empowers MSPs with AI-Driven Contact...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, Jason Moravec, Senior Channel Account Manager at Xima Software, joined Doug Green, Publisher of Technology Reseller News, to discuss how Xima’s advanced contact center solutions are helping MSPs expand revenue, strengthen customer relationships, and enhance user experience. Xima Software delivers cloud-based contact center and customer experience platforms designed to integrate seamlessly with leading UC systems like NetSapiens, which powers Viirtue and other

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STRATA7 Technology Strengthens Partnerships and...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, Bruce Widener, CEO of STRATA7 Technology, joined Doug Green, Publisher of Technology Reseller News, to discuss STRATA7’s customer-first approach, its growing partnership with Viirtue, and the new business opportunities emerging from the event. Based in Louisville, Kentucky, STRATA7 Technology is a business-to-business unified communications provider dedicated to helping organizations increase efficiency, improve profitability, and drive growth. “We wake up every day

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Phonesuite Brings Hospitality-Focused Communications...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect, Purav Maisuria, General Manager at Phonesuite, joined Doug Green, Publisher of Technology Reseller News, to discuss how Phonesuite is helping MSPs tap into new opportunities in the hospitality market through purpose-built communications solutions. Founded in 1988, Phonesuite provides voice and communication platforms designed exclusively for the hospitality industry, serving more than 10% of the global hotel market. The company is brand-approved by major hotel groups including

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Crexendo Celebrates Growth and a “Renaissance in...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, Jon Brinton, Chief Revenue Officer at Crexendo, joined Doug Green, Publisher of Technology Reseller News, to discuss Crexendo’s sustained growth, partner momentum, and the innovations driving what Brinton calls a “renaissance in voice services.” Crexendo, the parent company behind the NetSapiens platform, now serves nearly 7 million users worldwide through its expanding network of over 235 partners. Brinton credited the company’s success to a partner-first strategy

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AspireOn Networks Expands Telecom and Security...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, Adrian Andrews, Founder of AspireOn Networks, joined Doug Green, Publisher of Technology Reseller News, to discuss how his company is delivering comprehensive telecommunications, connectivity, and security solutions to businesses across Central Florida and beyond. AspireOn Networks provides business-class telecom services, including fiber connectivity, telecom expense management, and security system installations. “We partner with all the carriers in the country,”

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Telecom Reseller / Technology Reseller News

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