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PODCAST

The CU2.0 Podcast

Robert McGarvey

This podcast explores contemporary, critical thinking and issues impacting the nation"s credit unions. What do they need to be doing to not just survive but prosper?

business non-profit

All Episodes

40:38

CU 2.0 Podcast Episode 355 Prizeout Is Putting New...

The CU2.0 Podcast ·

2025/06/03

Send us a text 25% cashback on an Amazon purchase. 35% back at Kroger. Now do I have your attention? And this is cashback on a debit card. You thought debit card cashback vanished a decade ago? It had. But now it just may be coming back. On the show are David Metz, CEO of Prizeout, an innovator in adtech, and he is here to talk about a new product, CashBack+ Pay. Also on the show is Amy Sink, CEO of Interra Credit Union, an Indiana institution with assets around $...

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63:22

CU 2.0 Podcast Episode 354 Lobbyist Elizabeth...

The CU2.0 Podcast ·

2025/05/28

Send us a text Buckle up, there may be turbulence on this ride. On the show today is Elizabeth Eurgubian , now a lobbyist in Washington DC but who just a few months ago served as NCUA Director of the Office of External Affairs and Communications and Policy Advisor to Chairman Harper. That’s an important position at NCUA - it’s a political appointment. Before that she was deputy chief advocacy officer at CUNA and before that she was a vice president and a lobbyist for ICBA. S...

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40:31

CU 2.0 Podcast Episode 353 Mike Robins on the NCUA...

The CU2.0 Podcast ·

2025/05/21

Send us a text Today’s topic: How to Pass the NCUA Tech Audit (Without Losing Your Mind) The guest is Mike Robins, COO at Dynamic Edge, a company that’s helped many credit unions - particularly ones with assets between $25 million and $400 million - successfully navigate the NCUA Tech Audit which occurs “periodically,” according to the agency. Hear what’s involved in the audit, how to pass it and - crucially - how to prepare for it. Robin’s key point: prepare and you won’t lose yo...

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50:54

CU 2.0 Podcast Quantum Governance's Paul Dionne on a...

The CU2.0 Podcast ·

2025/05/19

Send us a text On today’s show is Paul Dionne, chief strategy officer at Quantum Governance, L3C. What’s an L3C? Good question: It’s a low profit limited liability company and, in the case of Quantum Governance, that means it “help[s] nonprofits, credit unions, associations and foundations realize the full potential of their missions.” The company’s work with credit unions revolves around governance - especially issues involving the board and organizational leadership -...

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57:22

CU 2.0 Podcast Episode 352 Jim Blaine Asks: Is this...

The CU2.0 Podcast ·

2025/05/14

Send us a text Is this the twilight of the golden age of credit unions? On the show to discuss exactly that question is Jim Blaine, the now retired longtime CEO of SECU, the second biggest credit union in the country. Blaine may be retired but he still has opinions about credit unions, as evidenced in his blog, SECU - Just Asking! In this podcast Blaine also digs deep into the question: what exactly is a credit union? We also talk about democracy in credit unions and often the lack th...

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40:21

CU 2.0 Podcast Journalist Frank Diekmann on the...

The CU2.0 Podcast ·

2025/05/12

Send us a text No one has a richer background in credit union journalism than Frank Diekmann. Over the past 35 years he has been co-founder and editor at Credit Union Times, publisher at Credit Union Journal, co-founder at CUToday, and now he is the founder of The CU Daily, a new publication that is the liveliest credit union pub in my opinion. Nobody has written more published words about credit unions than Diekmann. Diekmann has opinions. Longtime listeners probably think I’m op...

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57:24

CU 2.0 Podcast Episode 351 Jack Henry's Lee...

The CU2.0 Podcast ·

2025/05/07

Send us a text This show started out as an exploration of Jack Henry’s 7th annual Strategy Benchmark Survey where CEOs of credit unions and banks reveal what really matters to them. It’s a data trich survey, there’s a link in the show notes and I say that because the talk with Lee Wetherington – Senior Director of Corporate Strategy at Jack Henry quickly veered into what’s happening in Washington DC and how changes - especially at CFPB - may impact credit unions. Along the way we disc...

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37:30

CU 2.0 Podcast Peter Duffy on Mergers in 2025, Buckle Up

The CU2.0 Podcast ·

2025/05/05

Send us a text Peter Duffy’s message is plain: The pace of mergers will get fatter and it will involve credit unions of all sizes, from the small to the mega institutions. First Tech and DCU may seem an outlier but now there is ENT and Wings and the pace will keep up, says Duffy who now has joined SRM. Will the chaos and uncertainty in Washington DC slow the merger pace? Duffy thinks not, indeed the pace may quicken. That’s because, says Duffy, economies of scale are now the Holy Grail of...

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46:38

CU 2.0 Podcast Episode 350 UFCU CEO Michael Crowl -...

The CU2.0 Podcast ·

2025/04/30

Send us a text This show is a proof to me that my insistence on doing podcasts without written questions in hand or a script is the right way. I agreed to this show - a talk with Michael Crowl, ceo of $4 billion Austin Texas based UFCU - because I’d heard he had been developing an interesting strategic plan. At many credit unions there are strategic plans but often they aren’t interesting and often, too, nobody pays any attention gto them anyway. Supposedly UFCU and Crowl, who has been ...

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54:41

EpisodCU 2.0 Podcast Greatest Hits #26 Kirk...

The CU2.0 Podcast ·

2025/04/28

Send us a text Welcome to CU 2.0 Podcast Greatest Hits #26 and on the podcast is Kirk Kordeleski, onetime CEO at Bethpage Federal Credit Union, and one of the industry’s most perceptive thinkers. In this show - from November 2022 -- Kordeleski muses on what he calls the five generations of credit union CEOS and he also offers tips on surviving a recession, advice that very well may be timely.

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44:31

CU 2.0 Podcast Episode 349 Parlay Financial's Alex...

The CU2.0 Podcast ·

2025/04/23

Send us a text Credit unions, most of them, want more small business loans on their books but few credit unions know how to speedily and profitably process small business loan applications and consequently most are lagging when it comes to booking business. Meet Alex McLeod, a serial startup entrepreneur who now is tackling thee small business loan market with AI powered software that her company, Parlay Financial, is now selling to credit unions. Her key message: succeeding in the...

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74:59

CU 2.0 Podcast Episode 348 Inside the Mind of Hanscom...

The CU2.0 Podcast ·

2025/04/16

Send us a text On the show today is Peter Rice, CEO of Hanscom Federal Credit Union, a $1.9 billion institution headquartered in Boston that took flight in 1951 at Hanscom Air Force Base. Rice is a repeat guest. His first appearance came in 2021 when he was Chief Banking Officer at Workers Bank. That episode has been reposted as Greatest Hit #25. On this show Rice’s mind roams across the many issues credit unions are now wrestling with - the possible loss o...

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47:54

CU 2.0 Podcast Greatest Hits #25 Peter Rice on...

The CU2.0 Podcast ·

2025/04/14

Send us a text Welcome to the cU 2.0 Podcast Greatest Hits #25. This show dates back to August 2021 and it aired as episode 162. The guest: Peter Rice, now CEO of Hanscom Federal Credit Union, and then he was Chief Banking Officer at Workers Credit Union. He came on the show to talk about a new, dazzling branch concept. You’ll hear how Rice’s mind works in the show. And a few days after the posting of this Great Hit a new episode with Rice will post where his mind roams...

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40:12

CU 2.0 Podcast Episode 347 MDT's Pete Major on AI,...

The CU2.0 Podcast ·

2025/04/09

Send us a text I’d expected this to be an AI free show but, let’s face it, that just isn’t likely in 2025 but the good news is that in the show Pete Major, vice president of fintech services at CUSO MDT, offers concrete AI use cases at work in MDT and he also, importantly, offers cautions about security and the leading AI tools. In a rush to stay abreast of the fast moving AI universe are some credit unions losing sight of the need to be very sure of the security of the tools they use...

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35:25

CU 2.0 Podcast Episode 346 Seth Brickman on NACUSO,...

The CU2.0 Podcast ·

2025/04/02

Send us a text Quick now, what is NACUSO? Of course that’s the National Association of Credit Union Service Organizations - and CUSOs just may be the credit union secret power. On the show today is Seth Brickman, former CEO of QCash and now president of Ranqx, a powerful tool that can gather the necessary financial info from a wouldbe borrower, analyze and issue a verdict on a business loan application in a matter of minutes. A typical credit union would take a coupl...

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39:27

CU 2.0 Podcast Episode 345 Renee Sattiewhite of AACUC...

The CU2.0 Podcast ·

2025/03/26

Send us a text Hopeful. Determined. In a conversation with Renee Sattiewhite, the CEO of the African American Credit Union Coalition, she came across as both hopeful and determined. And she believes there still is work to be done and she definitely is not giving up. Definitely she knows the landscape in today’s Washington DC is dramatically different but she does not see that as a call for waving the white flag of surrender. Along the way you’ll hear mentions of some of t...

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46:30

CU 2.0 Podcast Episode 344 White Clay's Mac Thompson...

The CU2.0 Podcast ·

2025/03/19

Send us a text On today’s show, Mac Thompson, ceo and founder of White Clay - a company focused on helping financial institution use data to build better, more profitable member and customer relationships, and he comes bearing a bitter pill for CU execs to swallow. According to a recent Harris Poll sponsored by White Clay, “Roughly two-thirds of FI users (68%) do not feel truly known by their primary financial institution, with almost a third (31%) feeling like just another account nu...

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29:55

CU 2.0 Podcast The Future of WOCCU, Quo Vadis

The CU2.0 Podcast ·

2025/03/17

Send us a text What’s next for WOCCU? Is there a next? The trigger for the question is a notification from the U.S. State Department that paused all funding for USAID programs for 90 days. There’s no promise that funding would resume after 90 days. Caught in this are three major WOCCU projects - in Ukraine, Ecuador and Peru, and sub-Saharan Africa. That background is why we knew we had to schedule a call with WOCCU to learn what’s happening and what the future is. On the podca...

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36:02

CU 2.0 Podcast Episode 343 Total Expeet and Utah...

The CU2.0 Podcast ·

2025/03/12

Send us a text About 4.7 million homes sold in the US in 2024. Does that sound like a dead market? On the show today is James White of Total Expert which provides tools to help credit unions more efficiently close mortgages. What Total Expert offers is a powerful CRM for loan officers that automates much of the process. Also on the show is Zachary Short, vice president of mortgage production at Utah Community Credit Union, with assets over $3 billion. Short’s team are sati...

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19:46

CU 2.0 Podcast the Post GAC Recap with Sarah Snell...

The CU2.0 Podcast ·

2025/03/10

Send us a text This is the weather report from GAC, last week’s credit union confab in Washington DC. On the show to report on key developments is Sarah Snell Cooke, former editor in chief and publisher of Credit Union Times and now a consultant to credit unions' business partners. The big question at GAC was: is this really the end of the credit union federal tax exemption? Also on the agenda was what’s the impact of staff reduction - a la DOGE - on NCUA? Can the regulator ad...

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