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PODCAST

Kinda Different: Innovation, Connection, and Making Dental Care More Human

Kinda Different is a short podcast from the people at DifferentKind (differentkind.com). We chat with dental industry leaders, clinical providers, and patients to discuss innovation in dentistry, connect with our fascinating guests on a personal level, and explore how together we can make dental care more human.

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All Episodes

00:26:58

"Beyond Radiographs - AI In Clinical Dentistry" with...

Kinda Different: Innovation, Connection, and Making... ·

2024/04/17

🤖 Everyone is familiar with AI for dental radiographs, but beyond this use case, the clinical applications of AI in dentistry have been limited until now. Listen in to hear Matt chat with Dr. Amreesh Khanna, CEO of OraQ AI, on how AI is changing diagnostics for both the provider and the patient.You can find more about Amreesh and OraQ AI at the following places: Website: https://www.oraq.ai/ LinkedIn: https://www.linkedin.com/in/amreesh-khanna/ See more about DifferentKind at: Website:

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00:25:56

"Inclusion as Innovation" with Kristine Berry of...

Kinda Different: Innovation, Connection, and Making... ·

2024/04/10

⚖️ After a couple weeks off, Kinda Different is back with a new episode featuring Kristine Berry of the Dental Diversity and Inclusion Alliance. Tune in to hear Kristine discuss with Matt how inclusion is innovative, why recognizing bias can help the dental patient journey, and what a future can look like for dentistry where everyone has a seat at the table.You can find more about Kristine and the Dental Diversity and Inclusion Alliance at the following places: Website:

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00:33:45

"The Power of Getting 1% Better Every Day" With Kim...

Kinda Different: Innovation, Connection, and Making... ·

2024/03/13

🧠 ❤️ "It's almost like the dentistry is the easy part. The hard part is saying, "How can I get better as a human being?"" You don't want to miss the new episode of Kinda Different with Kim McGuire, COO at Fortune Management, on developing EQ, getting 1% better every day, and connecting with patient values. You can find more about Kim and Fortune Management at the following places: Website: https://fortunemgmt.com/ LinkedIn: https://www.linkedin.com/in/kimmcguire/ See

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00:28:15

"Becoming An Expert Guide" With Aditi Agarwal,...

Kinda Different: Innovation, Connection, and Making... ·

2024/03/06

🔦 If you had a light to see into the dark corners of your practice or organization, what would you find? Having experienced the frustrations of trying to illuminate all aspects of her practice, Dr. Aditi Agarwal did something about it, building not a flashlight but a flood light for all dental teams needing the data and metrics to drive improved practice decision-making. In the new episode of Kinda Different, Matt chats with Aditi, co-founder at Practice By Numbers, about empowering providers with

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00:34:00

"Singing From The Same Songsheet" With Blair Headley...

Kinda Different: Innovation, Connection, and Making... ·

2024/02/28

🎶 🌻 Systems → Training → People. Are you putting these in the right order? If you're wondering how to create an organizational environment where employees can thrive, the new episode of Kinda Different with Blair Headley, Director of Consulting at Aligned Dental Partners, LLC is for you. She shares a ton on building organizations where good culture blossoms and everyone sings from the same songsheet.You can find more about Blair and Aligned Dental Partners at the following places: Website:

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00:26:53

"Building Trust From Zero" with Greg Essenmacher, CEO...

Kinda Different: Innovation, Connection, and Making... ·

2024/02/21

How do you build trust with patients? What skills help move a provider/patient relationship forward? In this episode of Kinda Different, Matt chats with Greg Essenmacher, CEO of GNA Consult. Greg and Matt explore what skills are necessary to build trust with patients, especially when that relationship hasn't started with a referral. They also discuss how dentists looking to start or do more full-arch dentistry need to reimagine their current workflows to be successful. You can find more about

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00:24:18

"How Can I Personally Make Your Visit Better?" With...

Kinda Different: Innovation, Connection, and Making... ·

2024/02/14

🚀 3, 2, 1, Liftoff! In the new episode of Kinda Different, Matt is joined by Caitlin Maehr, Vice President of Operations at Areo Dental. They discuss the value of being with people through change, building dental clinics on Mars, and ensuring that every team member is connected to the goal of creating a stellar patient experience. You can find more about Caitlin and Areo Dental at the following places: Website: https://www.areodental.com/ Instagram: https://www.instagram.com/areodentalgroup/ See

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00:24:31

"Innovation To Drive The Next Best Business Decision"...

Kinda Different: Innovation, Connection, and Making... ·

2024/02/07

🫳 3...2...1...Season 4 of Kinda Different is dropping! In our first episode of the new season, Matt is joined by Kyle Surrat, Chief Business Officer at The Jetty Group. They discuss how to bring innovation into DSOs and dental offices, the value of relationships and presence in life and work, and personalization in health care. You can find more about Kyle and The Jetty Group at the following places: Website: https://www.thejettygroup.com/ Email: kyle@thejettygroup.com See more about

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00:22:13

Humanistic Buy-Side M&A, Seeking Perfection, and...

Kinda Different: Innovation, Connection, and Making... ·

2023/12/21

🎁 In a season of giving, we're thrilled to give you the final episode of Season 3 of Kinda Different with Samantha Strain, partner and chief development officer at HealthStream Ventures! Matt and Sam chat about the need for humanity in the process of integrating dental practices, her tendency to seek perfection, and not just building a stool by connecting various parts of an organization, but actually building something strong enough to sit on! You can find more about Sam and HealthStream

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00:30:30

"CXO, Opening Doors, and Respecting Time" with Andrew...

Kinda Different: Innovation, Connection, and Making... ·

2023/11/15

🅧 X marks the spot and X also marks the middle abbreviation for this week's guest on Kinda Different! We were thrilled to have Andrew Gordon, Chief Experience Officer - or CXO - of Open Door Dental join us. There aren't many CXOs in the dental world (this needs to change) so Andrew and Matt discuss what a CXO does, how staff experience and patient experience are linked, and how Open Door Dental is literally opening doors to patients that couldn't come to the dentist before - but not for

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00:34:12

"Values-Based, Socially Conscious Dentistry" with Dr....

Kinda Different: Innovation, Connection, and Making... ·

2023/11/09

🙏 In a month with a holiday defined by gratitude, the new episode of Kinda Different is sure to bring a smile to your face and hopefully, a new perspective (along with action) on giving back! Listen in as we chat with Dr. Jan Jaffer, CEO of TREC Dental, on how he's made it easy for his team to give and participate in making the community better, why they don't look at financial metrics at TREC, and being changed by stepping up to help. You can find more about Jan and TREC Dental at the

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00:21:08

"Autonomy Support, Managing Relationships, and Clear...

Kinda Different: Innovation, Connection, and Making... ·

2023/11/01

🛰 Like a satellite, a new episode of Kinda Different has circled around again! In this episode, Matt chats with Kirby Arnold, COO of REV One Dental Partners about providing total autonomy support to their doctors, managing relationships instead of metrics, and the "clear is kind" in their partnership process. You can find more about Kirby and REV One at the following places: Website: https://revonedental.com/ Email: kirby@revonedentalpartners.com See more about DifferentKind at:

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00:30:27

"Operationalizing Integration, Alignment, and...

Kinda Different: Innovation, Connection, and Making... ·

2023/10/25

🌅 The sun is shining (it always does in Colorado) on a new day and a new episode of Kinda Different! We were thrilled to welcome Cassie Tallon, an experienced DSO operator, integrator, and marketer, for a conversation that you don't want to miss! Matt and Cassie dive into real-world examples of how to more effectively integrate new practices into your organization's culture, more quickly align new hires around your mission, and develop your current team to become lifetime advocates and

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00:21:41

"Building Great Teams, Selection Science, and...

Kinda Different: Innovation, Connection, and Making... ·

2023/10/18

💬 The three dots we in the bubble for a few weeks, but we're back with another new episode of Kinda Different! We were thrilled to be joined by Joe Thurman, CEO and co-founder of IIA Healthcare. IIA Healthcare helps healthcare organizations (including dental!) hire and build the best teams possible. Matt and Joe chat about the science behind hiring, how that challenge presents special challenges and opportunities in healthcare, and why IA may be more important than AI 🙌🏼 You can find Joe and

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00:25:09

"One Click, Breaking Habits, and A Kind PMS" with...

Kinda Different: Innovation, Connection, and Making... ·

2023/10/04

👋🏼 Welcome back to another episode of Kinda Different! In this episode, we chat with Jonathan Rat, CEO and founder of Archy, an all-in-one cloud-based practice management software. Matt and Jonathan discuss creating efficiency in building Archy, helping staff break habits (and develop new, better ones) when it comes to using dental software, and how software can be kind and inclusive (and help solve staffing issues!). You can find Jonathan and Archy at the following places: Website:

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00:23:18

"What Do Our Patients Need?, Healthy Sweets, and Team...

Kinda Different: Innovation, Connection, and Making... ·

2023/09/27

⏰ The alarm bell is ringing because a new episode of Kinda Different is here! We are thrilled to be joined by Dr. Mary Pham, CEO and founder of Lollipop Pediatric Dentistry and Orthodontics. Mary and Matt chat about empathetic leadership that asks the question, "What Do Our Patients Need?", how the Lollipop name was born, and the importance of helping your team discover the passion for your mission. You can find Mary and Lollipop at the following places: Website:

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00:24:13

"Co-diagnosis, Moving Beyond Watch, & Data-Informed...

Kinda Different: Innovation, Connection, and Making... ·

2023/09/20

🍁 🏔 The leaves are changing, there's snow on the mountain tops, and fall is here - as is a new episode of Kinda Different! We are thrilled to be joined by Wardah Inam, CEO of Overjet, a company not just revolutionizing the dental AI space, but revolutionizing the AI space in general. Wardah and Matt discuss co-diagnosis (crucial for shared decision-making), how better diagnoses can help dentists and patients move beyond 'watch', and the future of using data to help patients make

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00:20:56

"Human-Centered Innovation, Curiosity, and...

Kinda Different: Innovation, Connection, and Making... ·

2023/09/13

Kinda Different is BACK. Tell a friend. Season 3 is here. We are so lucky to be joined on this first episode of the new season by Stephanie Moritz, Chief Customer Innovation Officer at the American Dental Association. Matt and Stephanie discuss why being person-centered is innovative, why it's important that we all have unique superpowers, and how curiosity is a need to have skill in our modern world. You can find Stephanie and the ADA at the following places: LinkedIn:

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00:46:31

"Being Nice, Creating Alignment, & The Blessing of...

Kinda Different: Innovation, Connection, and Making... ·

2023/07/17

🎬 The season finale of Season 2 of Kinda DifferentKind is here! In this wide-ranging discussion, Carolyn chats with Pat Bauer, CEO of Heartland Dental on how operationalizing values has helped Heartland become the largest DSO in the country. You can find Pat and Heartland at the following places: LinkedIn: https://www.linkedin.com/in/pat-bauer-61b832b/ LinkedIn: https://www.linkedin.com/company/heartlanddental/ Website: https://heartland.com/ See more about DifferentKind at: Website:

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00:30:16

"A Lot of Listening" w/ Dr. Catherine Rutland & Helen...

Kinda Different: Innovation, Connection, and Making... ·

2023/06/28

☀️ The summer sun is shining on Episode 11 of Season 2 of Kinda Different! What a treat to be able to welcome Dr. Catherine Rutland, Clinical Director, and Helen Goldsmith, Product Manager, of SimplyHealth/Denplan. They bring our US-based listeners a unique perspective on dental care in the UK, from innovating at a plan level to sharing why capitation has been successful to how patients have helped create a post-paternalistic care experience. You can find Catherine and Helen at the following

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