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PODCAST

From A to Franchisee: The Podcast for Smarter Franchise Buying

Franchise Business Review

Franchise Business Review is the trusted, independent source for franchise research. Join FBR President and COO Michelle Rowan as she demystifies the franchise buying process. From funding to franchisee satisfaction, she covers everything you need to know about buying and running a successful franchise. Michelle’s not going it alone, either. With 20 years in market research, Franchise Business Review has insights from hundreds of thousands of franchise owners to uncover the highest-rated brands.

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All Episodes

34:42

We Ask Franchisees If They're Happy. Here's How.

From A to Franchisee: The Podcast for Smarter... ·

2026/04/20

Send us Fan MailFranchise Business Review is a market research firm dedicated to franchisee satisfaction. This means we work hard to figure out how happy franchisees are owning their brands. This episode gets at our process and explores:Why you need franchisee satisfaction data if you're researching franchises to invest in.Why FBR's data is unbiased and how we keep it that way. What our surveying process looks like. Enjoy this engaging conversation with Maria Harmon about how FBR conducts

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30:11

How To Spot A Recession-Resistant Franchise

From A to Franchisee: The Podcast for Smarter... ·

2026/04/13

Send us Fan MailHost: Michelle Rowan, President of Franchise Business ReviewGuest: Mark Jameson, Franchise Development Officer, Propelled BrandsSummaryThinking about buying a franchise in today’s market? Before you invest, learn how to identify franchise models designed to withstand economic volatility. Michelle Rowan and franchise executive Mark Jameson break down the traits of recession-resistant franchise systems, the questions candidates should ask during due diligence, and how strong

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26:51

Start Lean, Scale Big: The Best Low-Cost Franchise...

From A to Franchisee: The Podcast for Smarter... ·

2026/04/06

Send us Fan MailWhat if you could own a thriving business for under $100,000? In this episode, Allison and Michelle reveal Franchise Business Review's 2026 Top 50 Low-Cost Franchise Opportunities, breaking down the advantages of leaner business models and what the data really shows about franchisee satisfaction, scalability, and work-life balance.With 93% of franchisees on this list saying they'd recommend their franchise to others, these brands are anything but small potatoes. Whether

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50:54

Should You Use a Franchise Broker — or Is It a...

From A to Franchisee: The Podcast for Smarter... ·

2026/03/30

Send us Fan MailHost: Michelle Rowan, President of Franchise Business ReviewGuest: Tim Parmeter, Founder and CEO of FranCoachSummaryUnlock the secrets to successful franchise ownership with insights from Tim Parmeter, a seasoned franchise broker at FranCoach. This episode reveals how working with a franchise consultant can be your shortcut to finding the right franchise fit. Tim demystifies the role of brokers, explaining how they’re compensated and how they vet both brands and candidates.Learn to

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34:45

The Path to Multi-Unit, Multi-Brand Success in...

From A to Franchisee: The Podcast for Smarter... ·

2026/03/23

Send us Fan Mail Most entrepreneurs kill their growth momentum by overcomplicating the journey—Antonio McBroom reveals how a simple mindset shift accelerated his rise from a college student scooper to one of the largest Ben & Jerry's franchisees on the planet. Discover the high-impact strategies that turned a small ice cream shop into a multi-million dollar empire, and learn how to build a culture that attracts top talent and drives exponential growth. In this episode, Antonio shares his ...

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33:57

Industry Spotlight: Brick-and-Mortar Food Franchisee

From A to Franchisee: The Podcast for Smarter... ·

2026/03/16

Send a textMichelle Rowan talks to Crumbl Cookies and Pizza Factory franchisee, Ernie Amorim, about the intricacies of operating a brick-and-mortar food franchise. Ernie, a seasoned multi-unit franchise owner, shares his journey from purchasing his first Pizza Factory franchise at the age of 23 to expanding his business empire to include multiple restaurants and Crumble Cookies outlets. The discussion highlights the challenges and rewards of managing food franchises, emphasizing the importance of

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29:17

The Top Franchises for Women of 2026

From A to Franchisee: The Podcast for Smarter... ·

2026/03/09

Send a text In this episode of "From A to Franchisee," we delve into the 2026 list of top franchises for women, celebrating female franchise owners and the brands that support them. Our host, joined by frequent guest and producer Allison Dudas, explores the unique methodology behind the rankings, emphasizing that no brand can pay to be on the list. Instead, the rankings are based on comprehensive surveys of franchisees, focusing on trust, training, support, and marketing. The discussion...

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27:05

New SBA Guidelines and the Basics of SBA Loans

From A to Franchisee: The Podcast for Smarter... ·

2026/03/02

Send a textJoin Michelle Rowan and Anthony Byrd in this episode of "From A to Franchisee" as they unravel the complexities of SBA loans for franchise buyers. Discover how SBA loans serve as a government-backed security for banks, making it easier for new businesses to secure funding. Anthony Byrd, a seasoned expert in franchising and SBA lending, dispels common myths about these loans and highlights recent changes in guidelines, including citizenship requirements and the SBA directory

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29:47

Announcing the Franchisee Excellence Awards

From A to Franchisee: The Podcast for Smarter... ·

2026/02/23

Send a textUnlock the secrets of top-performing franchisees in this insightful episode. Discover how these leaders achieve consistent success, even in challenging markets, by treating their franchise like a CEO-run business and following proven systems. Join Allison Dudas from Franchise Business Review as she shares real stories from award-winning franchisees across various industries, revealing the key patterns that set them apart.Learn how successful franchisees hire smarter, foster an ownership

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29:26

Inside Look: Franchisee with an Emerging Brand

From A to Franchisee: The Podcast for Smarter... ·

2026/02/16

Send a textDiscover what it’s really like to join a franchise in its early stages through the firsthand insights of Tom Winspear. Learn about the advantages, challenges, and strategies for success when entering an emerging brand, plus tips on assessing and building a strong franchise community.ResourcesListen: Announcing the Top 200 Franchises of 2026Listen: Understanding the Franchise Disclosure DocumentListen: The Pros and Cons of Franchise OwnershipRead: What to Know Before Investing in a

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44:08

Industry Spotlight: Brick-and-Mortar Child Enrichment...

From A to Franchisee: The Podcast for Smarter... ·

2026/02/09

Send a textIn this episode, Ashley Vetek shares her journey from military service to successful multi-unit franchise owner of Tutu School, focusing on the unique opportunities and challenges in the children’s enrichment space. Whether you're considering entering this sector or interested in franchise ownership, Ashley's insights are invaluable.ResourcesListen: Industry Spotlight on Child Enrichment Franchisees: Mobile FranchiseListen: Industry Spotlight on Tutoring FranchiseeListen: Women

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29:37

The Role of Franchise Business Coaches

From A to Franchisee: The Podcast for Smarter... ·

2026/02/02

Send us a text This episode delves into the role of a franchise business consultant (FBC), featuring guest Maria Heatherington from Massage Luxe. The discussion highlights the FBC's role as a strategic partner and coach for franchise owners, helping them operate smoothly and profitably while aligning with the brand. Maria shares insights into her journey from managing a tanning salon franchise to becoming a district manager and eventually an FBC. The conversation covers the importance of sett...

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34:29

Industry Spotlight: Education Franchises

From A to Franchisee: The Podcast for Smarter... ·

2026/01/26

Send us a text In this episode of "From A to Franchisee," Michelle Rowan interviews Carli Sonntag, a franchise owner in the tutoring space, specifically with Mathnasium. Carli shares her journey from working in media and teaching to owning a franchise, highlighting the blend of business acumen and mission-driven goals that led her to this path. She discusses the challenges and rewards of running a tutoring franchise, emphasizing the importance of community involvement, marketing, and the need...

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36:48

The Importance of Training and Support in a Franchise...

From A to Franchisee: The Podcast for Smarter... ·

2026/01/19

Send us a textIn this podcast episode, Michelle Rowan speaks with representatives from two distinct franchise systems about the importance of training and support. First up is Scott Koepf from Cruise Planners, a home-based travel franchise. Secondly, Steven Schenck shares his perspective from 360clean, a commercial cleaning franchise.They discuss the initial training brands may offer, and the ongoing support franchisees can receive from corporate. These experts offer tips for what training and

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40:27

The Pros and Cons of Buying an Existing Franchise

From A to Franchisee: The Podcast for Smarter... ·

2026/01/12

Send us a textHost: Michelle Rowan, President of Franchise Business ReviewGuest: Paige Robinson Dosch, VP Franchise Resales, Unleashed BrandsThe podcast episode features Michelle Rowan and Paige Robinson Dosch discussing the intricacies of buying and selling franchise businesses. Paige, the VP of Franchise Resales at Unleashed Brands, shares her expertise on the benefits and challenges of acquiring existing franchises versus starting new ones. The conversation highlights the importance of having a

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48:36

Announcing the Top 200 Franchise Brands of 2026

From A to Franchisee: The Podcast for Smarter... ·

2026/01/05

Send us a textHost: Michelle Rowan, President of Franchise Business ReviewGuest: Allison Dudas, B2C Senior Marketing Manager at Franchise Business ReviewEpisode SummaryIn this episode of "From A to Franchisee," Michelle Rowan, President of Franchise Business Review, unveils the much-anticipated "FBR's Top 200 Franchises of 2026." This exclusive list is unique in the franchising world as it is based entirely on the satisfaction of real franchise owners. The episode delves

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48:00

REPLAY: The Importance of Talking to Franchisees...

From A to Franchisee: The Podcast for Smarter... ·

2025/12/29

Send us a textHost: Michelle Rowan of Franchise Business ReviewGuest: Madeleine Zook, CMO | Multi-Unit/Multi-Brand FranchiseeSummary:In this episode, Michelle Rowan and Madeleine Zook delve into the crucial role of talking to franchisees before investing in a franchise investment. Madeleine emphasizes that speaking with current franchisees provides invaluable insights into the realities of running a franchise, beyond what franchisors can legally disclose. This dialogue helps potential franchisees

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24:40

REPLAY: Who Is Franchise Business Review

From A to Franchisee: The Podcast for Smarter... ·

2025/12/22

Send us a textHost: Michelle Rowan, President and COO of Franchise Business ReviewGuest: Eric Stites, Founder and CEO of Franchise Business ReviewEpisode Summary: The Journey of Starting Franchise Business ReviewIntroduction: Twenty years ago, a light bulb moment sparked the creation of Franchise Business Review. Eric Stites, then working with franchise marketing, noticed a gap in the industry: potential franchisees struggled to get honest feedback from existing owners. This realization led to a

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27:24

Industry Spotlight: Senior Care Franchisee

From A to Franchisee: The Podcast for Smarter... ·

2025/12/15

Send us a textIn this episode of "From A to Franchisee," Michelle Rowan interviews Mitch Wallace, a franchisee with Caring Senior Services, to explore the journey of transforming an existing senior care business into a franchise. Mitch shares his personal story of entering the senior care industry, driven by the need to care for his own family members. Initially starting as an independent business, Mitch and his family recognized the need for more structure and support, leading them to

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27:24

Industry Spotlight: Business Services Franchisee

From A to Franchisee: The Podcast for Smarter... ·

2025/12/08

Send us a textIn this podcast episode, Michelle Rowan interviews Mike Jones, a franchisee in the business services industry, specifically with Sandler, a well-known brand in training and sales development. The discussion delves into the unique aspects of owning a business services franchise, highlighting the transition from traditional business ownership to a franchise model. Mike shares his journey from owning a commercial truck tire center to managing a bank, and eventually purchasing a Sandler

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