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PODCAST

Dog Grooming Business Help & Support

Welcome to the Dog Grooming Business Help & Support podcast, your go-to resource for everything you need to succeed in the dog grooming industry. Whether you"re an aspiring business owner looking to start your own grooming business or a seasoned professional aiming to refine your business skills, mindset and expand your clientele, this podcast is here to offer valuable insights, practical tips, and expert advice. Join us as we delve into a variety of topics essential to running a successful

business management

All Episodes

01:05:36

Effective Communication in Pet Grooming: Insights...

Dog Grooming Business Help & Support ·

2025/06/13

Effective communication with customers is paramount for success in the pet grooming business, as discussed by Bill Betts and his guest Amanda Cookson in this enlightening episode. They explore the significance of articulating grooming processes and establishing clear expectations to foster understanding and trust with clients. Through anecdotes and practical advice, Amanda underscores the necessity of honest dialogue, not only to enhance the customer experience but also to mitigate misunderstandings

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59:08

The Journey of a Pet Groomer: Insights from Joe Awad

Dog Grooming Business Help & Support ·

2025/06/06

The conversation with Jo Awad unveils the intricate world of pet grooming, with a particular emphasis on the profound impact of pricing strategies and customer relationships within the industry. Jo, an accomplished pet groomer who transitioned from a career in medical support, shares her journey and the challenges faced as she navigated the complexities of establishing her own business, Short Bark and Sides. The dialogue explores the crucial importance of groomers effectively communicating the value

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35:41

Alex from Tilly and Family: Revolutionising Pet...

Dog Grooming Business Help & Support ·

2025/05/30

Bill engages in a profound dialogue with Alex from Tilly and Family, focusing on the innovative realm of 100% natural pet care products designed for dogs and horses. A salient point of discussion is the meticulous formulation of Tilly's shampoo bars, which uniquely consist of only five natural ingredients, eschewing harmful chemicals prevalent in conventional pet grooming products. Alex elaborates on the efficacy of these products in alleviating skin irritations often suffered by pets due to

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21:24

Running your business on the front foot

Dog Grooming Business Help & Support ·

2025/05/23

This podcast episode elucidates the imperative of adopting a proactive approach in the management of one's pet grooming enterprise. I expound upon the concept of operating from the "front foot", which entails taking deliberate actions to assert control over one's business operations rather than passively allowing circumstances to dictate outcomes. This episode also delves into the significance of efficient task management, particularly concerning administrative duties that can often overwhelm

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38:02

Elevate Your Grooming Business: Insights from Adam of...

Dog Grooming Business Help & Support ·

2025/05/16

The primary focus of this podcast episode is the essential maintenance of grooming equipment, specifically dryers and clippers, as discussed by Bill and his guest, Adam from Geared4Grooming. Adam, who has extensive experience in the pet grooming industry, shares his journey from a DIY enthusiast to a specialist in repairing and servicing grooming equipment. He elucidates the common problems faced by groomers, particularly regarding the upkeep of their dryers and clippers, and offers valuable

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01:12:24

Part 2 of our Discussion with Nexmune

Dog Grooming Business Help & Support ·

2025/05/09

The salient focus of this podcast episode revolves around the exploration of Nextmune's product offerings, particularly those that cater to the dermatological needs of pets. Our esteemed guest, John, elucidates the importance of employing effective topical treatments to manage skin and ear conditions in dogs, a topic that resonates profoundly within the grooming community. Throughout our discourse, we delve into specific products such as the Chlorhexiderm shampoo, renowned for its antimicrobial

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47:50

Empowering Pet Groomers: Nextmune and Its Impact on...

Dog Grooming Business Help & Support ·

2025/05/02

The conversation between Bill Betts and John Redbond elucidates the multifaceted offerings of Nextmune, a company dedicated to enhancing dermatological health in pets through innovative products. John, a seasoned veterinary nurse, shares insights into his professional journey, detailing his transition from clinical practice to the role of head of marketing and education at Nextmune. He elucidates the significance of non-prescription products that are accessible to pet groomers, thereby empowering

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50:43

Discovering Joy: A Journey with Raquel Braganza

Dog Grooming Business Help & Support ·

2025/04/25

Joy is a profound and often elusive element within our lives, as discussed in this enlightening conversation with Raquel Braganza, an empowerment life coach. We delve into the significance of actively seeking joy rather than passively awaiting its arrival. Raquel shares her personal journey, illustrating how joy can be rediscovered through the appreciation of life's small pleasures, even amidst adversity. The dialogue emphasises that joy is not merely the absence of sorrow, but a conscious choice

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21:54

Are Your Pet Grooming Prices Too Low? Discover the...

Dog Grooming Business Help & Support ·

2025/04/18

The episode elucidates the critical concept that if one finds themselves in a position where their prices are too low, several indicators may manifest. Among these signs is the troubling reality of insufficient funds remaining in one's bank account after fulfilling business obligations. Furthermore, the relentless hours dedicated to merely covering expenses can lead to physical and mental burnout, a plight many pet groomers face. The discussion also highlights the lack of time available to

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56:58

Profit First: A Revolutionary Approach to Pet...

Dog Grooming Business Help & Support ·

2025/04/11

Bill Betts engages in an enlightening dialogue with Crystal Lee, a distinguished business coach specializing in the pet grooming industry, and Tim Seymour from Profit First Professionals. The pivotal focus of this episode revolves around the innovative financial management system known as Profit First, which advocates for a paradigm shift in how business owners perceive and allocate their profits. By altering the traditional formula of sales minus expenses equals profit, the Profit First methodology

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46:04

Unmasking Imposter Syndrome: Bill's Transformative...

Dog Grooming Business Help & Support ·

2025/04/04

Imposter Syndrome, a pervasive phenomenon affecting approximately 70% of high achievers, is the focal point of our discussion with Dr. Tara Halliday. In this episode, we delve into the complexities surrounding this debilitating feeling, wherein individuals perceive themselves as frauds despite their evident capabilities and accomplishments. Dr. Halliday elucidates the myriad myths associated with Imposter Syndrome, dispelling the notion that it solely afflicts women or beginners. Through a candid

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16:42

Unlocking Value: How to Shift Your Pricing Mindset as...

Dog Grooming Business Help & Support ·

2025/03/28

A pricing mindset is a critical aspect of the pet grooming business that we must address to foster growth and profitability. In our discussion, I elucidate the importance of refraining from making assumptions regarding what clients can afford. It is imperative to present our services and prices transparently, thereby allowing customers the autonomy to make informed choices. Through a compelling anecdote, I demonstrate how preconceived notions about pricing can inhibit potential sales and customer

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49:49

Unlocking Efficiency in Pet Grooming: A Conversation...

Dog Grooming Business Help & Support ·

2025/03/21

The discussion with Chloe from Tuft App centers on the innovative solutions offered by the app, which aims to bridge the gap between pet groomers and their clients. Chloe elucidates the app's multifaceted functionalities, including a scheduling tool that allows groomers to manage their operations seamlessly, while clients enjoy the convenience of booking appointments through an intuitive marketplace. We explore the importance of enhancing the customer experience by shifting away from traditional

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01:08:25

Marketing Mastery: Insights from KiKi Choda of New...

Dog Grooming Business Help & Support ·

2025/03/14

The conversation with marketing expert KiKi Choda from New Media Ghost elucidates the critical significance of local search engine optimization (SEO) for pet grooming businesses. KiKi delineates the necessity for pet groomers to enhance their visibility in local searches, emphasizing that 80% of consumers utilize search engines to locate nearby services. The discourse further explores the dynamic realm of digital marketing, where traditional methods are being supplemented and, at times, overshadowed

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01:09:16

Unlocking Financial Freedom: Insights from Certified...

Dog Grooming Business Help & Support ·

2025/03/07

The dialogue with Certified Money Coach Fanny Snaith elucidates the intricate relationship individuals have with their finances, emphasizing the pivotal role of a positive money mindset. Fanny articulates that one's emotional and psychological associations with money significantly influence financial behaviors and decision-making. Throughout the conversation, we explore the manifestations of financial distress, ranging from poor money management to emotional discomfort surrounding spending. Fanny

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01:23:27

Navigating the Challenges of Pet Grooming: A...

Dog Grooming Business Help & Support ·

2025/02/28

This episode features a compelling discussion with Julie Harris, who shares insights into her extensive experience in the pet grooming industry. Central to our conversation is her recent endeavor, a comprehensive book titled "Canine Anatomy, Skin Coats, Health and First Aid," which aims to bridge the knowledge gap in grooming education. We delve into the significance of understanding not only grooming techniques but also the underlying health implications for the animals in our care. Julie

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38:54

Transform Your Pet Grooming Skills with QuickClawz

Dog Grooming Business Help & Support ·

2025/02/21

The primary focus of this podcast episode is the innovative training tool known as QuickClawz, designed to assist dog owners and groomers in the delicate process of cutting dogs' claws. I engage in a comprehensive discussion with Hazel Patterson, the creator of QuickClawz, who shares her journey from a career in podiatry to the pet grooming industry. We delve into the intricacies of the product, exploring its design, functionality, and the motivations behind its development. Hazel articulates the

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01:07:05

The Challenges of Selling a Pet Grooming Business: A...

Dog Grooming Business Help & Support ·

2025/02/14

This conversation centres on the profound implications of entrepreneurship, particularly within the context of the pet grooming industry. Bill engages with Sophie, the proprietor of the Kitty Cat Club, discussing her extensive experience and the challenges of managing businesses in a sector often overlooked. A salient point of this episode is the recognition of the emotional and psychological toll that entrepreneurship can exact, as Sophie shares her journey of selling multiple businesses and the

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01:11:00

The Evolution of Dainty Dogs: Lexi's Empowering Story

Dog Grooming Business Help & Support ·

2025/02/07

This episode features a compelling dialogue between Bill and Lexi from Dainty Dogs, wherein Lexi elucidates her transformative journey within the realm of pet grooming. Central to their discussion is the evolution of Lexi's business as she recounts her experiences of increasing her service prices significantly while managing to maintain her clientele. The conversation delves into Lexi's initial fears surrounding price adjustments and her subsequent triumphs, illustrating how she successfully doubled

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14:18

Embracing Change: How to Adapt Your Pet Grooming...

Dog Grooming Business Help & Support ·

2025/01/31

This podcast episode emphasizes the critical importance of being open to change within your pet grooming business. Speaker B reflects on the necessity of adapting to evolving market conditions and client behavior, highlighting a case where a groomer struggled due to a lack of marketing innovation over the past decade. The discussion stresses the need for business owners to step back and evaluate their practices, including diversifying services and exploring new marketing strategies across various

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268 results

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