Eye On A.I.

39:29

Video Is About to Stop Being One-Way (and That...

Eye On A.I. ·

2026/07/28

Every company is creating content that nobody reads, nobody watches, and nobody remembers, and the CEO of the AI platform that 90% of Fortune 100 companies use to fix that just explained what comes next. In this episode, Craig Smith sits down with Victor Riparbelli, co-founder and CEO of Synthesia, to discuss the $4 billion company that is now redefining what video communication means for the enterprise. The conversation opens with the founding insight that still drives the company: AI is going

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46:12

"According to NASA's Definition of Life, I'm Not...

Eye On A.I. ·

2026/07/21

Nobody has ever built a cell from scratch - assembled entirely from purified molecules on a shelf - that can feed itself, grow, and split into daughter cells through its own genetic activity. Until now. Dr. Kate Adamala, a synthetic biologist and a professor of genetics at the University of Minnesota, whose lab just published a landmark paper on what she calls "spud cells," joins Craig Smith to explain what her team built, why it matters, and what it will take to go from proof of concept to a

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44:32

6 in 10 Enterprises Can't Find the Root Cause When...

Eye On A.I. ·

2026/07/15

Companies are spending billions building AI factories, but most of them can't tell you why their AI workloads are failing, whether their GPUs are actually being used, or what their infrastructure is going to cost them when agents start running at scale. Paul Appleby, CEO of Virtana, joins Craig Smith to discuss the findings of their AI Factory Reality Check study, a research report that reveals a striking and underappreciated gap between the pace of AI infrastructure investment and the governance

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55:37

Inside the Enterprise Browser Rebuilding Security for...

Eye On A.I. ·

2026/07/13

AI is moving faster than enterprise security systems were designed to handle. In this episode of Eye on A.I., Craig Smith speaks with Bradon Rogers, Chief Customer Officer at Island, Island about how companies are struggling to govern the rise of AI agents, browser-based workflows, and unsanctioned AI tools inside the workplace. The conversation explores why traditional "block-and-control" security models are breaking down and how a new approach, embedding policy directly into the browser and user

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23:02

What Industrial AI Actually Looks Like | Kriti...

Eye On A.I. ·

2026/07/10

Most AI is built for people sitting at desks. Kriti Sharma builds it for the people who work in refineries, aircraft hangars, and utility networks responding to wildfires at 4 a.m. and she spends weekends on-site with them to make sure what she builds actually holds up. In this episode, Kriti joins Craig Smith to discuss what industrial AI really looks like when failure genuinely isn't an option, and why the gap between an impressive AI pilot and a production-grade AI system is so much wider in the

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47:40

The Biggest AI Security Problem Isn't the Model. It's...

Eye On A.I. ·

2026/07/07

What is an AI agent, really? Strip away the hype, and it's a model with access - to tools, APIs, databases, email, anything that lets it take real action instead of just generating text. That access is exactly where the risk lives, and Devvret Rishi, GM of AI at Rubrik, and former co-founder & CEO of Predibase, joins Craig Smith with a string of real-world incidents that make the case concrete: AWS reporting four major outages in 90 days after deploying coding agents, a Meta-related agent that

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49:54

Big Pharma Fails 50% of the Time in Phase Three. AI...

Eye On A.I. ·

2026/07/05

It costs up to $2 billion and fifteen years to develop a drug, and big pharma still fails half the time at the final stage. BullFrog AI founder, Chairman, and CEO Vin Singh joins Craig Smith with a clear diagnosis of why: the industry keeps picking the wrong drug target from the beginning, and no amount of downstream optimization fixes a fundamentally wrong starting point. Built on AI technology originally developed at Johns Hopkins' Applied Physics Lab, BullFrog has assembled a three-stage

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41:43

AI Agents Are Failing and It's Almost Never the...

Eye On A.I. ·

2026/07/02

After two years of AI pilots, enterprises are finally diagnosing what went wrong, and the answer keeps coming back to data. Alberto Pan, CTO of Denodo, joins Craig Smith to walk through the findings of the company's AI Trust Gap Report: a survey of 850 enterprise data leaders that reveals the dominant failure modes of enterprise AI agents are almost never the model's fault. They're caused by stale data, missing context, and inconsistent semantics across the hundreds of data sources agents need to

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01:01:20

How Modern Science Got Consciousness Wrong From the...

Eye On A.I. ·

2026/06/29

What if consciousness isn't a byproduct of complex brains, but a fundamental feature of reality itself, present, in some rudimentary form, all the way down to electrons and quarks? Philip Goff, a philosopher at Durham University and one of panpsychism's leading contemporary advocates, joins Craig Smith to make that case, arguing that modern science's founding move - separating the mathematical world physics studies from the subjective experience we know only from the inside - solved one problem

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41:35

AI Is Reading 15 Million X-Rays a Year With No Human...

Eye On A.I. ·

2026/06/20

Eighty percent of lung cancer cases are diagnosed too late, not because the signals aren't there, but because nobody was looking at the right moment. Prashant Warier, co-founder and CEO of Qure.ai, joins Craig Smith to explain how his company is changing that using a tool most people already encounter: the routine chest X-ray. Cure's Lung Nodule Malignancy Risk Score - validated in the CREATE study - analyzes X-rays people get for unrelated reasons, identifies high-risk nodules, and flags which

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59:09

Only 12% of Companies Generate Value From AI. Here's...

Eye On A.I. ·

2026/06/18

Genpact surveyed 500 senior executives to understand why companies are investing in AI but not seeing the value, and what they found was both clarifying and uncomfortable. Sanjeev Vohra, Genpact's Chief Technology and Innovation Officer, joins Craig Smith to share the results: only 12% of companies qualify as genuine AI leaders, meaning they're deploying AI in production environments, generating measurable business outcomes, and have the governance systems in place to actually assess that value

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56:23

India Is Becoming an Architect of the Global AI Order...

Eye On A.I. ·

2026/06/16

The Global AI Summit just happened in New Delhi, and the message from India was clear: this country is no longer just writing code for the rest of the world. It's becoming an architect of the global AI order. Ivana Bartoletti, Chief Privacy and AI Governance Officer at Wipro and Council of Europe advisor, joins Craig Smith to unpack what that shift actually means. Her frame is the sharpest line of the episode: Europe writes the rules, the US writes the checks, and India is writing the code, in 22

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53:23

The New BRAIN Of the Enterprise | Ryan Gavin

Eye On A.I. ·

2026/06/13

One company now has more AI agents deployed in its organization than it has human employees. Slack's CMO Ryan Gavin dropped that stat into a conversation with Craig Smith, and then immediately identified the secondary problem it creates: when your digital workforce outnumbers your human one, how do employees know which agent to call for which task? That orchestration problem, and the conversational interface that solves it, is what this episode is really about. Gavin describes Slack bot's

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57:24

AI Is Already Resolving 90% of Customer Service...

Eye On A.I. ·

2026/06/12

Zendesk went private two weeks before ChatGPT launched, and the moment it came out, it was obvious that customer service would never be the same again. Shashi Upadhyay, head of product, engineering, and AI at Zendesk, joins Craig Smith to explain what the company has built since: a self-improving AI system that doesn't just resolve tickets but learns from every failure, studies what the human did to fix it, and gets measurably better over time. He calls it the resolution learning loop, and for

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59:52

Every Enterprise Is About to Have a 100,000 Agent...

Eye On A.I. ·

2026/06/06

AI agents can now connect to every tool your employees use. The problem is that connecting them and trusting them are two completely different things, and most enterprises have figured out the first without solving the second. Oren Michaels, co-founder and CEO of Barndoor AI, joins Craig Smith to explain why that gap is the defining challenge of the agentic enterprise era. His framework is simple and sharp: agents are like enthusiastic interns. They will absolutely do something when you ask them

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56:31

More Customers Chose the AI Agent Than Anyone...

Eye On A.I. ·

2026/06/04

Every time you hit a phone tree or a chatbot with canned answers, you're experiencing the gap between what AI can already do and what most companies are still delivering. Craig Smith sits down with Tom Chen, Chief Product Officer at Aircall, to explore why that gap is closing fast, and what it means for any business that relies on voice as a customer communication channel. Tom makes a case that is both practical and counterintuitive: AI voice agents aren't better than your best human rep, but they

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01:04:19

Why the Future of AI Isn't Just Bigger Models. It's...

Eye On A.I. ·

2026/06/02

Most AI systems follow a gradient, a mathematical slope that tells them exactly how to improve, step by step, toward a known goal. Neuroevolution doesn't follow any gradient. Instead, it runs hundreds or thousands of competing solutions simultaneously, spreads them across the space of possibilities as broadly as possible, and lets the best ones recombine, the same logic that drives biological evolution. The result, as Risto Miikkulainen explains to Craig Smith, is creativity: solutions that no

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53:15

How AI Is Reinventing Elder Care | Chia-Lin Simmons...

Eye On A.I. ·

2026/06/01

One in four people over 65 will experience a fall, and for most of them, the technology designed to help is a device that hasn't meaningfully changed since the 1980s. Chia-Lin Simmons, CEO of LogicMark, joined Craig Smith to make the case that this gap is both unnecessary and solvable, and that AI is finally making it possible to shift personal safety from reactive to predictive. Her company's Freedom Alert Max doesn't just detect falls after they happen, it builds a personalized digital twin of

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54:43

The App of the Future Is Voice — Not a Screen....

Eye On A.I. ·

2026/05/28

Luiz Domingos has spent 25 years watching enterprise communications evolve, from IP telephony to cloud to AI, and his assessment of where things stand now is unusually concrete. Companies have moved past the strategy deck phase. AI is being embedded directly into contact centers, compliance workflows, and communication pipelines, and the question executives are asking has shifted from "which model is smartest" to "which deployment reduces friction and stays compliant." Domingos is direct about what

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56:30

Is ChatGPT Conscious? A Pioneer of AI Explains | Dr....

Eye On A.I. ·

2026/05/28

A fly with 100,000 neurons can fly, find food, and reproduce. A $100 million supercomputer cannot. Dr. Terry Sejnowski used that observation to silence a room full of MIT AI researchers in the 1980s, and it remains just as sharp today. Sejnowski is one of the foundational figures in the history of deep learning, co-inventor of the Boltzmann machine, and a professor at the Salk Institute who has spent his career studying both the brain and the machines we build to imitate it. In this conversation

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