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PODCAST

CX RIOT RADIO

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

All Episodes

00:12:46
CaffCX Classic: Stoicism in the Call Center
CX RIOT RADIO ·
2025/09/03
en
00:15:06
The Three Faced AI God
CX RIOT RADIO ·
2025/08/27
en
00:25:33
🔥Your Offshore Center Sucks. Here's How to Fix It.🔨
CX RIOT RADIO ·
2025/08/20
en
00:16:07
Your QA is F*cked: How to Design QA to Win Customers,...
CX RIOT RADIO ·
2025/08/11
en
00:17:01
Is The Keep Call Centers in America Act Just an Act?
CX RIOT RADIO ·
2025/08/06
en
00:13:30
Techlash
CX RIOT RADIO ·
2025/07/30
en
00:17:34
Delegate This
CX RIOT RADIO ·
2025/07/23
en
00:26:49
Your Standards are Showing
CX RIOT RADIO ·
2025/07/16
en
00:38:28
Let's Read the State of Customer Experience Report...
CX RIOT RADIO ·
2025/07/09
en
00:40:57
Let's Read the State of Customer Experience Report...
CX RIOT RADIO ·
2025/07/02
en
00:15:13
Want to Win With AI? Keep Your People
CX RIOT RADIO ·
2025/06/25
en
00:15:41
The Danger of Dirty Data
CX RIOT RADIO ·
2025/06/18
en
00:16:07
Leveling Up the Call Center With Performance Pay...
CX RIOT RADIO ·
2025/06/11
en
00:21:19
Leading Through Chaos
CX RIOT RADIO ·
2025/06/04
en
00:23:03
4 Pillars of the Blue Collar Call Center (Classic...
CX RIOT RADIO ·
2025/05/28
en
00:18:56
from formfill to revenue generator
CX RIOT RADIO ·
2025/05/21
en
00:12:52
Where Marketing Goes to Thrive... or Die
CX RIOT RADIO ·
2025/05/14
en
00:08:21
Don't Automate Away What Makes Your Brand Unique
CX RIOT RADIO ·
2025/05/07
en
00:33:42
Creating a Dispatch Score Card and Attendance Policy...
CX RIOT RADIO ·
2025/04/30
en
00:10:06
BURN THE SHIPS
CX RIOT RADIO ·
2025/04/23
en
279 results

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