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PODCAST

Positive Image Podcast

Nicole Manzer and Alicia Lumsden

Welcome to Positive Image, the podcast that dives deep into the fascinating world of the hair and beauty industry. Join us, your hosts Alicia and Nicole, two accomplished salon owners, educators, and coaches, as we take you on an enlightening journey through the art and science of enhancing your beauty and confidence. In a world where appearance plays a significant role, we believe that the pursuit of beauty should be empowering, inclusive, and most importantly, positive. With our combined

arts fashion & beauty

All Episodes

23:54

Apprenticeship Essentials Part 1: Setting Up for...

Positive Image Podcast ·

2024/11/11

In Part 1 of our Apprenticeship Essentials series, we unpack everything you need to know about starting and managing a successful salon apprenticeship. Whether you’re a salon owner looking to bring on an apprentice or a stylist eager to start your journey, this episode covers it all. We explore effective management strategies for apprentices, key questions to ask when applying, and insights into the different types of apprenticeship programs across various salon environments. For those based in

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36:06

Mastering Conversations and Compassion: A Chat with...

Positive Image Podcast ·

2024/10/28

In this insightful episode of the Positive Image Podcast, we sit down with Carly Ann Moore to explore vital topics every stylist should master. We dive into the art of responding versus reacting, offering strategies for navigating tough client conversations with grace and professionalism. Carly shares her tips on stylist self-care and how the beauty industry has evolved for the better over the years. We also discuss important resources for stylists, including how to support clients facing domestic

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36:51

The Power of Self-Love: Silence, Reflection, and...

Positive Image Podcast ·

2024/10/14

In Episode 2 of Season 2, Nicole and Alicia take a deep dive into the transformative power of self-love and the beauty of silence. This thought-provoking episode explores the importance of self-reflection, asking the right questions, and becoming aware of your inner dialogue. Are you moving through life with intention, or are you stuck in autopilot mode? We also tackle the challenges introverted hairstylists face and how setting healthy boundaries is crucial for personal and professional growth

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21:37

Season 2 Kickoff: Embracing Change and Unleashing...

Positive Image Podcast ·

2024/09/30

Welcome to the highly anticipated Season 2 premiere of the Positive Image Podcast! In this episode, Nicole and Alicia give you an exciting sneak peek into what’s in store for this season, from industry trends to empowering discussions about leadership and personal growth. We dive into how the salon industry is evolving and explore the balance between masculine and feminine energy as a salon owner. Nicole also opens up with a personal story about discovering and focusing on her "business genius"—the

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37:10

That's A Wrap: Our Season 1 Review

Positive Image Podcast ·

2024/05/04

Join us for the season finale of the Positive Image podcast as we reflect on our journey and set our sights on the future. In this special episode, hosts Nicole and Alicia recap the insightful discussions and valuable insights shared throughout the season, highlighting key topics and memorable moments. From empowering conversations on salon leadership and self-care to navigating sustainability and client experiences, we revisit the highlights and milestones of Season 1. Plus, get an exclusive sneak

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22:49

Green Glamour: Sustainable Practices for...

Positive Image Podcast ·

2024/04/20

In honor of Earth Day, join us for a special episode titled "Green Glamour: Sustainable Practices for Earth-Friendly Salons." Hosts Nicole and Alicia delve into the exciting world of sustainable salon practices, exploring innovative ways to reduce environmental impact while maintaining a high standard of service and style. In this enlightening conversation, Nicole and Alicia share practical tips and actionable strategies to help salons embrace eco-friendly practices. From sourcing sustainable

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19:04

Budgeting: Staying On Top of Your Day to Day

Positive Image Podcast ·

2024/04/06

Some owners love numbers while others despise them. Join Nicole and Alicia in a discussion about budgets and monitoring your daily cash flow. They share what they do and what they believe to be important. We promise it won't be overwhelming and you can start to get on track. If you want more details, we recommend looking up our on demand Understanding Your Numbers Masterclass Let us know your favourite part on our socials. Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email

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19:31

Gender Neutral Pricing: Is this the right option for...

Positive Image Podcast ·

2024/03/23

Do you use gender neutral pricing in your salon? Have you thought about it? Join us we share our 20+ years of experience with the past, present and future of gendered pricing. Let us know your favourite part on our socials. Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email us any ideas suggestions or comments at hello.positiveimage@gmail.com Work with Nicole - manzermethodcoaching@gmaill.com Work with Alicia - alicia.lumsden.to@gmail.com Upcoming classes! - CLICK HERE TO

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Bonus Episode: Growth And Goals PT2

Positive Image Podcast ·

2024/03/09

Bonus release: Part 2 of our Growth and Goals mini. Set aside some time with a notepad or your laptop. Think of areas you would like to grow and have a listen before your take any action. Let the ideas come in and write them down. Replay this episode over and over again, as we walk you through creating growth and setting your goals up for success. Make sure you are subscribed for our next episode in two weeks or visit our Youtube channel for more. https://www.youtube.com/@hello.positiveimage Let us

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14:57

Bonus Episode: Growth And Goals PT1

Positive Image Podcast ·

2024/02/24

Bonus release: Part 1 of our Growth and Goals mini. Set aside some time with a notepad or your laptop. Think of areas you would like to grow and have a listen before your take any action. Let the ideas come in and write them down. Replay this episode over and over again, as we walk you through creating growth and setting your goals up for success. Make sure you are subscribed and ready for Part 2 in two weeks or visit our Youtube channel for more. https://www.youtube.com/@hello.positiveimage Let us

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29:56

Cancellation Clarity: Crafting Policies for Salon...

Positive Image Podcast ·

2024/02/10

Join hosts Nicole and Alicia in our latest episode, "Cancellation Clarity: Crafting Policies for Salon Success." Dive deep into the world of cancellation policies as we unpack the essential components of effective policy creation and enforcement within the salon industry. Nicole and Alicia share their personal insights into developing robust policies that balance client satisfaction with business needs. Explore the legal and compliance considerations necessary for protecting your salon's interests

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34:22

Salon Leadership Unveiled: Building Thriving Teams...

Positive Image Podcast ·

2024/01/27

Step into the world of effective salon leadership with our latest episode. Join hosts Nicole and Alicia as they share insights from their own salon practices, offering a mastermind session for salon owners and leaders. In this engaging discussion, we delve into the key elements that define a good leader in the salon industry. Explore the nuances of team meetings, the importance of fostering a positive salon culture, implementing efficient systems, and the impact of recognition. Additionally, Nicole

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31:54

Manifesting Success: Navigating 2024 with Intentions...

Positive Image Podcast ·

2024/01/13

Join hosts Nicole and Alicia as they dive into the realm of setting intentions and goals for the new year. Grab your favorite writing tools as they guide you through a thoughtful exploration of aspirations, sharing personal goals and revealing their chosen words of the year. In this candid conversation, Nicole and Alicia address the real challenges entrepreneurs have faced, shedding light on the motivation paralysis many have encountered in recent years. Most importantly, they unravel the power of

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25:15

Salon Price Increases: Is Your Way The Right Way

Positive Image Podcast ·

2023/12/30

Ever wonder if you are setting the right price for your salon services? Better yet, do you know when to raise them and by how much? We know its confusing, because we've been there too! Lucky for you, we've learned a few lessons and tricks along the way... Join Nicole and Alicia as we discuss how we salon differently at our salons. What inflation really looks like. When and why to raise your prices. And how setting a budget can help you find your median price. Find us on Instagram

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24:38

Tender Tresses: The Art of Stylist Self-Care

Positive Image Podcast ·

2023/12/16

Join us for an intimate and revealing episode as we navigate the often overlooked realm of self-care for hair stylists. In this heartfelt discussion, Nicole and Alicia open up about their personal journeys in the world of hairstyling and share the struggles and triumphs they've faced. Delve into their self-care routines, uncovering invaluable tips and tricks crafted from their experiences. Gain insights that will empower you to build a robust self-care routine tailored to your needs as a stylist

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28:42

Crafting Salon Magic: The Client-Centric Experience

Positive Image Podcast ·

2023/12/04

Embark on a journey with us as we delve into the heart of salon excellence—the client experience. In this episode, we unravel the art of adding value and personalization to every salon visit. From immersive salon tours to the fine details that make a client feel truly special. We explore ways to deeply understand and exceed client expectations. Uncover actionable strategies that not only make clients feel appreciated but also create a magnetic pull, drawing them back to your salon time and time

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25:35

The Art of Retailing: Salon Sales Mastery

Positive Image Podcast ·

2023/11/18

In this episode, we explore the delicate art of selling retail products in a salon, emphasizing the balance between educating clients and confidently asking for the sale. Learn how to provide clients with valuable product knowledge while creating an atmosphere that encourages them to invest in the products they need. Discover strategies for internal promotions to boost retail sales within your salon and cultivate a team of retail advocates. We also delve into the power of positive and authentic

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20:30

Retail Success Strategies for the Festive Season

Positive Image Podcast ·

2023/11/04

In this episode, we dive deep into the world of retail buying for your salon during the holiday season. We'll explore valuable insights and strategies to maximize your sales, enhance your client experience, and make the most of this critical time of year. From understanding your Retail to Service numbers from previous years to building strong relationships with your sales representatives, we'll share tips and tricks that will help your salon thrive. Discover how to leverage early holiday deals in

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21:36

Unlocking Success: Choosing the Perfect Salon Brand

Positive Image Podcast ·

2023/10/21

In this enlightening podcast episode, we delve into the art of selecting the ideal brand for your salon. We'll explore the crucial factors that go into making this pivotal decision, with a special focus on how to align your chosen brand with your salon's ethos and vision. Discover the importance of finding a brand partner that resonates with your values and goals, ensuring a seamless integration into your salon's culture. We also dive into the realm of social media and its role in the brand

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18:10

Navigating Hiring in the Beauty Industry: From...

Positive Image Podcast ·

2023/10/07

Welcome to the 'Navigating Hiring in the Beauty Industry: From Intuition to Success' podcast, where we unravel the intricacies of hiring in the beauty industry. In this episode, we'll guide salon owners seeking the perfect team members and beauty professionals on the hunt for their dream job. We explore the best platforms to post and search for job opportunities, delve into what salons are truly looking for beyond the resume, and shed light on the significance of your online presence

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