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PODCAST

What It"s Like To Be... with Dan Heath

Curious what it would be like to walk in someone else’s (work) shoes? Join New York Times bestselling author Dan Heath as he explores the world of work, one profession at a time, and interviews people who love what they do.

business careers

All Episodes

35:08

A City Manager

What It"s Like To Be... with Dan Heath ·

2025/04/08

Mediating pickleball noise disputes, shepherding communities through thorny decisions, and practicing radical pragmatism with Martha Bennett, city manager of Lake Oswego, Oregon. What is it that makes public hearings so noxious? And what's the difference between "Big P" and "Little P" politics? NEW BOOK ALERT! You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book out now called RESET: How to Change W...

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35:40

A Barman

What It"s Like To Be... with Dan Heath ·

2025/03/25

Pouring pints for thirsty tourists, defusing situations with drunk patrons, and finding flow in the Friday night rush with Brian Wynne, a barman in Dublin. What caused one customer to throw a dog at Brian? And what is "craic"? If you'd like to reach-out to Brian, we'll pass along your note. Just email dan@whatitslike.com NEW BOOK ALERT! You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book out now called R...

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40:30

A Brain Surgeon

What It"s Like To Be... with Dan Heath ·

2025/03/11

Zapping parts of the brain to know where to cut, operating a mouth-controlled microscope that's worth more than a house, and carrying the weight of life-or-death decisions with Dr. Alfredo Quiñones-Hinojosa, a brain surgeon at the Mayo Clinic. How do you preserve a mathematician's expertise when removing tumors? And how did he go from picking tomatoes to performing brain surgery? Dr. Q wrote about his remarkable journey to the operating room in the book, Becoming Dr. Q: My Journey from Migran...

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35:03

An Aircraft Carrier Commander

What It"s Like To Be... with Dan Heath ·

2025/02/25

Commanding a floating city of 5,000 sailors, intercepting Houthi missiles in the Red Sea, and stripping rank from sailors who cross the line with Captain Chris "Chowdah" Hill, commanding officer of the USS Dwight D. Eisenhower aircraft carrier. How do you stop a fighter jet in 2-seconds? And what are “midrats”? NEW BOOK ALERT! You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book out now called RESET: How ...

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28:18

A Daycare Owner

What It"s Like To Be... with Dan Heath ·

2025/02/11

Singing cleanup songs, tiring out kids before naptime, and battling the "babysitter" stereotype with Brenda Hawkins, a daycare owner in Maryland. How has childcare changed over the years? And what is a "dope and drop"? NEW BOOK ALERT! You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book out now called RESET: How to Change What’s Not Working. It’s a book intended to help you and your team get unstuck, to o...

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38:04

An Audiobook Narrator

What It"s Like To Be... with Dan Heath ·

2025/01/28

Fine-tuning the perfect accent for a character, recording for hours in a sound-insulated booth, and tracking down obscure pronunciations with Sean Pratt, an audiobook narrator. What is "punch and roll"? And what kind of voice do you need to be a great narrator?EXTRAWe spoke with Sean about his work narrating the David Foster Wallace literary behemoth Infinite Jest. That part of the interview didn’t fit into this episode, but you can listen to it here!NEW BOOK ALERT!You may be aware that I’ve ...

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27:03

RESET: How To Change What's Not Working

What It"s Like To Be... with Dan Heath ·

2025/01/21

We've got something a little different and special for you this week! The day this is dropping, January 21st, is the launch day for my new book, called RESET: How to Change What’s Not Working. We’re running an excerpt (a whole chapter!) from the audiobook on this podcast.You can buy the full audiobook, hardcover, or Kindle version here!We’ll be back next week with a new episode of the show, talking with a professional audiobook narrator!NEW BOOK ALERT!You may be aware that I’ve written or co-...

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33:24

A Homicide Detective

What It"s Like To Be... with Dan Heath ·

2025/01/14

Cracking decades-old murder cases, delivering unthinkable news to victims' families, and tracking suspects across borders with John Lamberti, a homicide detective with the Los Angeles Police Department. Why are cold cases harder to solve these days? And what's a "415"?NEW BOOK ALERT!You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book coming out January 21st called RESET: How to Change What’s Not Working....

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30:59

A Toy Distributor

What It"s Like To Be... with Dan Heath ·

2024/12/31

Forecasting demand for 40,000 different products, arranging for model kits to traverse the globe from Chinese factories to mom-and-pop hobby shops, and enduring random customs inspections with Alan Bass, a hobby kit and toy distributor. Why can't shops place orders directly with factories and cut out distributors? And what is it like to discover your childhood toys were actually samples given out for market research purposes?The hobby kit and toy distributor business he runs is Stevens Intern...

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39:14

An Olympic Bobsledder

What It"s Like To Be... with Dan Heath ·

2024/12/17

Hurtling down an ice track at nearly 100mph, perfecting the practice of visualization, and shaving off hundredths of a second with Kaillie Humphries, an Olympic bobsledder. What's the most feared track in the world? And how do athletes practice when there's no ice in the summer?NEW BOOK ALERT!You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book coming out in January called RESET: How to Change What’s Not ...

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31:16

A Christmas Tree Farmer

What It"s Like To Be... with Dan Heath ·

2024/12/03

Shearing Christmas trees into their classic shape, fighting back weeds and blackbirds, and planting 5,000 trees a year with Sheldon Corsi, a Christmas tree farmer near Cincinnati, Ohio. What does a tree baler sound like? And what makes Christmas tree farming distinctive within the world of agriculture?NEW BOOK ALERT!You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book coming out in January called RESET: H...

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33:25

A Marine Biologist

What It"s Like To Be... with Dan Heath ·

2024/11/19

Swimming with 20-foot manta rays, suffering through grant applications, and rushing to the whale freezer with Jessica Pate, a marine biologist based in Florida. How have drones changed her work? And what's wrong with being a "parachute scientist"?Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.comWant to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: What do people think your job is like and wh...

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30:44

An Interior Designer

What It"s Like To Be... with Dan Heath ·

2024/11/05

Perfecting the soft finishes, dealing with divorcing couples, and cultivating the perfect network of artisans with Julie Anne Burch, an interior designer. Why did she need a crane to move a piano? And how can interior designers create a "moment"?Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.comWant to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: What do people think your job is like and wha...

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25:41

An NBA Referee

What It"s Like To Be... with Dan Heath ·

2024/10/22

Ignoring 10,000 booing fans, collaborating with the replay center, and striving for perfection with Billy Kennedy, an NBA referee. What happens when you get a call wrong? And what's the difference between the trail, slot, and lead officials?Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.comWant to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: What do people think your job is like and what is ...

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28:27

A London Cabbie

What It"s Like To Be... with Dan Heath ·

2024/10/08

Outsmarting drunks, competing with ride-share apps, and discovering that some of your passengers were Spice Girls with Jamie Owens, a London cabbie. How much does it cost to buy a cab? And what's "The Knowledge"?You can find Jamie on YouTube at his channel "Jamie The Cabby".Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.comWant to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: What do people t...

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31:57

A Life Insurance Salesman

What It"s Like To Be... with Dan Heath ·

2024/09/24

Overcoming "soft objections," hustling to line up meetings, and navigating the line between business and friendship with David Johnson, a third-generation life insurance salesman. What is the mistake that "ruins careers" for salespeople? And what is a "feed list"?Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.comWant to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: What do people think your j...

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30:57

A Camera Operator

What It"s Like To Be... with Dan Heath ·

2024/09/10

Framing a scene to draw in the audience, dealing with screaming directors, and getting lost in an actor's performance with Pauline Edwards, a camera operator. What's it like filming a reality TV show? And what's a "swingle"?Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.comWant to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: What do people think your job is like and what is it actually like?...

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32:18

A Long-Haul Truck Driver

What It"s Like To Be... with Dan Heath ·

2024/08/27

Hauling 32,000 lbs of dead rats, strategically planning every turn and pit stop, and soaking up the highway sunrises and sunsets with Kathy and Gene Lednicky, team truck drivers. What's the chatter like on the CB radio? And what's a "lumper”?Follow us on Instagram!Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.comWant to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: What do people think your ...

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32:56

A Summer Camp Director

What It"s Like To Be... with Dan Heath ·

2024/08/13

Conjuring a world where kids can reinvent themselves, running a small town in the woods, and witnessing camp counselors falling in love with Eric Sasson, a summer camp director. What happens on the last night of camp? And why does the question "Do you have a minute?" spark anxiety?Follow us on Instagram!Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.comWant to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer tw...

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28:30

An Ice Cream Truck Driver

What It"s Like To Be... with Dan Heath ·

2024/07/30

Transforming school buses into ice cream trucks, watching kids grow up (one popsicle at a time), and struggling to keep the freezers running with Erin Bailey, an ice cream truck driver in New Jersey. What’s her best selling treat? And does she ever get sick of the ice cream truck song?Music credit:"The Entertainer" by Scott JoplinCourtesy of Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 LicenseFollow us on Instagram!Got a comment or suggestion for us? You ...

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65 results

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