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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:14:29

MSP Success with ASCII Peer Groups: David Stinner (EP...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/04

Join Uncle Marv for an enlightening conversation unveiling the rewards and challenges of leading MSP peer groups, shared by US iTek’s David Stinner at ASCII Edge.Learn how ASCII Spark peer groups elevate MSPs through collaboration, sharing success stories, best practices, and practical change, as David Stinner unpacks lessons from his journey.Discover actionable insights for MSP owners—David Stinner reveals how peer groups can accelerate business growth, tackle technical hurdles, and inspire

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00:20:13

Dawn Sizer’s Tips for MSP Growth (EP 921)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/04

In this episode recorded at the ASCII Cup in Philadelphia, Uncle Marv welcomes Dawn Sizer, co-founder and CEO of 3rd Element Consulting, to share her MSP journey rooted in a service-first and security-first philosophy. Dawn describes the evolution of her company from a physical security subsidiary to a leading MSP, emphasizing client flexibility without hidden costs and tackling tough projects like ISP moves with patience and expertise. She highlights exciting developments in AI, including agentic

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00:22:49

How MSPs Can Stay Relevant with AI (EP 920)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/03

Uncle Marv welcomes ASCII CEO Jerry Koutavis for a candid conversation on why vendor-neutral collaboration is the key to thriving in a rapidly evolving MSP landscape. Listeners will learn about ASCII’s 40+ years of industry leadership, how to approach client discussions around AI, and why moving “from VAR to MSP” is only the beginning. The episode includes a preview of ASCII’s AI Collective and provides insights into building trust and optimizing service delivery amidst constant change. Why

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00:24:14

Brotherhood & Business: Josh Liberman (EP 919)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/03

Uncle Marv sits with Josh Liberman live at the ASCII Cup in Philadelphia. Josh reflects on three decades of running Net Sciences and the pivotal decision to go “all in” on managed services. Stories span global travels, challenging transitions, and heartwarming ASCII memories—including an emotional tribute to Alan Weinberger. Don't miss actionable business advice, community-building strategies, and Josh’s signature humor.Why Listen:Learn how and why to transition to a flat-rate MSP modelDiscover the

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00:18:11

The ASCII Effect: Joe Balsarotti (EP 918)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/03

Uncle Marv welcomes Joe Balsarotti, president of Software To Go and longtime ASCII board member. Joe shares a treasure trove of business wisdom from four-plus decades in IT, including how strategic vendor relationships and white-glove service drive MSP success today. Together, they honor the legacy of ASCII founder Alan Weinberger, discuss how referral networks and peer forums fuel growth, and offer advice for newcomers and veterans alike. Discover actionable takeaways, memorable stories, and key

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00:37:39

Live at ASCII Edge: Powered By Rythmz (EP 917)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/02

Uncle Marv streams live from the ASCII Edge event in Philadelphia, capturing the energy of the final channel gathering of the year. He’s joined by Steve Copeland from Rythmz, who shares insights on supplying Internet for live events and reflects on his journey from MSP to vendor. The episode pays heartfelt tribute to Alan Weinberger, founder of the ASCII Group, illustrating how his legacy of inclusivity and “community over competition” shaped today’s IT landscape. Guests trade stories of big city

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00:31:36

NSITSP Spotlight: Ryan Redmond of Optrua (EP 916)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/27

I chat with Ryan Redmond, founder of Optrua and a long-time advocate for smarter sales, better systems, and industry progress. Ryan walks us through his background in CRM and ERP, shares why MSPs struggle with sales automation, and explains the challenges facing IT professionals when adopting Microsoft Dynamics and integrating it with existing business tools. We also dig into why process matters more than technology, how co-pilot and AI are changing the game, and what NSITSP is doing to move

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00:43:13

Don’t VPN for Me, Argentina (EP 915)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/23

I share the latest MSP field story—helping a client whose remote staffer in Argentina couldn’t connect via VPN. What starts as a routine setup turns into a wild ride through blocked IPs, throttled Starlink connections, and Argentina’s secret war on VPNs. Hear how Ubiquiti’s VPN options, Microsoft 365 authentication quirks, and a dash of Duo MFA finally kept the user online.We’ll also chat about the latest MSP headlines, including ConnectWise patches, DefensX’s AI-enhanced secure browser, and

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01:07:22

MSP Journey: Kyle Kenyon, The Pro Tech Guy (EP 914)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/16

Uncle Marv welcomes back Kyle Kenyon, “The Pro Tech Guy,” for a lively, no-fluff conversation about cybersecurity, running an MSP, and working smarter — not harder. Kyle opens up about his origins, growing his space, and moving away from “man in the van” operations toward a more structured MSP approach.They dive into key challenges like client education, tool overload, and balancing personal passion projects with business demands. From SonicWall’s mess to the importance of MFA and password

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01:05:32

Man in the Van vs. MSP: 10 Years Later (EP 913)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/16

Uncle Marv hosts a special 10-year reunion with Chad Kempt of Fast Computers to revisit their classic “Man in the Van vs. MSP” debate and explore how the world of solo techs and small MSPs has evolved. They dig into shifting vendor landscapes, realistic service models, and why being lean, documented, and relationship-driven still wins in today’s managed services space.This episode offers hard-won insights into scaling without losing personal touch, crafting an exit-ready business, balancing SLAs,

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00:38:49

Meet the Aggressively Friendly Tara Rummer (EP 912)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/13

Ever wonder how someone leaps from an art history degree to leading automation in the MSP world? In this episode, Tara Rummer, Channel Captain at Immy Bot and Advisor with Immense Networks, sits down to unpack her real journey—facing down imposter syndrome, championing neurodiversity, and finding her “aggressively friendly” groove. From early days building operational processes for an MSP to becoming the face of rapid automation, Tara shares what makes her tick and why authentic conversations matter

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00:23:42

NSITSP Spotlight: Diana Giles, Skyline IT (EP 911)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/10

This episode explores why professionalism, certification, and ethics matter more than ever in the IT sector. Diana Giles talks about her rise as a recognized industry leader, the transition from side hustle to full-time business, and the benefits of clear communication for IT consultants. Hear insights from Diana’s teaching career and community involvement!Diana also demystifies the need for certifications and the impact of evolving industry standards, all while reaffirming the importance of

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00:49:51

Synology Reverses Drive Policy (EP 910)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/09

This episode opens with a bombshell: Synology finally reversed its drive compatibility policy for NAS units, allowing IT pros and businesses to use third-party drives again—a move that’s sent shockwaves through online forums and social media. I discuss the implications for MSPs and what it means for client storage setups. Next, DattoCon coverage reveals Kaseya’s acquisition of Inky, integrating cutting-edge AI email security into its MSP platform. I share community feedback, weigh pros and cons, and

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00:22:12

Ambulance Chasing Goes Cyber (EP 909)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/06

Hear from Bradley Gross, one of the tech industry’s top attorneys and founder of Bradley Gross, PA. With over 20 years representing MSPs, Brad shares what every IT pro must know as lawsuits skyrocket around ransomware events. The conversation covers the specifics of contract language, rising legal standards, and how vendor agreements now shape your liabilities. Listeners also get actionable resources, advice on insurance policies to review, and Marv and Brad’s take on setting real-world client

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01:05:08

Ubiquiti - The MSP Game Changer (EP 908)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/02

Join Uncle Marv and veteran MSP Tom Wyant as they dive deep into the Ubiquiti ecosystem for IT professionals. Discover real-world tips for replacing SonicWall and Cisco hardware, advanced UniFi management, and transitioning to cost-effective network hardware for MSPs. Whether you’re an Ingenious, Synology, or Cisco fan, get candid pros and cons plus actionable advice designed for IT business owners.Actionable TakeawaysConsider Ubiquiti for new deployments and client upgrades: it offers robust

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00:45:42

MSP Spotlight: Tech Brews LLC (EP 907)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/10/01

This episode explores the journey of Kevin Dutkiewicz launching Tech Brews, his approach to serving underserved small businesses, the struggles with business administration, and the philosophy of running a modern MSP without the typical minimums. Uncle Marv and Kevin debate the realities of break-fix models, Trunk Slammer myths, and community-driven solutions. Listeners gain insight into tech stacks, vendor management, legacy client support, and why being active in groups like MSP Geek is vital for

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00:34:09

The Future of AI in IT Services (EP 906)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/09/30

Uncle Marv sits down again with Jermaine Clark, Sherweb’s Senior Manager of AI Readiness, for a lively discussion about how managed service providers can drive real business results with AI. Jermaine walks through Sherweb’s robust AI initiatives, including training, certification, and hands-on guides for automating onboarding, ticketing, and customer service. The episode covers practical frameworks for integrating AI based on MSP business models, current trends in tech adoption, and strategies to

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00:33:04

AI Readiness for MSPs: Jermaine Clark (EP 905)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/09/26

Jermaine Clark of Sherweb sits down with Uncle Marv to discuss what AI readiness means for MSPs, sharing practical advice, personal stories, and vendor insights. The conversation tackles how the rapid adoption of AI has shifted the balance between MSP expertise and client knowledge, emphasizing the need for a security-first approach and regular data governance. Jermaine recounts his journey from saving sea turtles to leading Sherweb’s AI initiatives, offering humorous and relatable anecdotes from

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00:40:15

Kimmel & Free Speech in Tech (EP 904)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/09/25

Ever felt pressured to keep quiet in your business or IT community? Uncle Marv unpacks what Jimmy Kimmel’s comeback teaches IT pros about the freedom to speak in the face of political and industry pressure. With real stories of cyberbullying, shady marketers, and systemic bias, Marv reminds us that doing the right thing means accepting the risk—and the impact—of going public. You’ll get personal experiences, cautionary tales, plus clear advice for handling DEI, solo tech reality checks, and the

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00:30:13

MSPX 2.0: The Future of MSP Contracts (EP 903)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/09/24

I’m joined by Matt Yesbeck, the innovative co-founder of MSPX, a groundbreaking online marketplace empowering MSPs to buy, sell, and value managed services contracts with confidence. Matt brings deep industry experience as a builder of smart, secure business solutions for IT providers. Together, we unpack the new features of MSPX 2.0, including trust scores, escrow-backed transactions, and tools for contract evaluation that are driving real change in the managed services sector. Whether you’re

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