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PODCAST

Evolved Radio

Evolved Radio Podcast: Interviews with technology experts, industry thought leaders, business leaders and other interesting minds. Exploring the evolution of business and technology.

business management

All Episodes

35:52

ERP109 - The Magic of Chat

Evolved Radio ·

2024/05/31

Welcome to Evolved Radio Podcast. Join us as Matt Linn, the COO of Thread, shares insights from his journey from account management to spearheading innovative chat solutions in the MSP space with Thread. We'll explore the dynamic integration of internal ticketing systems with platforms like Microsoft Teams, address the real-time benefits of chats for triggering workflows, and consider the pressing challenges and opportunities of evolving chat support models in the MSP industry. We’ll also explore

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44:28

ERP108 - Defending Against Burnout

Evolved Radio ·

2024/05/13

Welcome back to the Evolved Radio Podcast. Today's episode features Dr. Heather Denniston, a former chiropractor turned wellness specialist who's here to share her insights into maintaining energy and focus during our workday—especially for those of us in the high-stress technology sector. We dive into practical strategies for overcoming the infamous afternoon slump, as Heather recommends simple recharging techniques you can use. We also navigate the crucial role of setting clear boundaries to

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40:16

ERP107 - Digital Health and Productivity

Evolved Radio ·

2024/03/25

Today, we welcome Joel Abramson, managing partner at TopDown. In this episode, we will explore the ever-relevant topic of maximizing productivity in an increasingly remote and digital work environment. Joel shares his insights on the challenges that businesses face, such as the distractions of technology and the need for better tools to monitor productivity. Together, we delve into Produce 8, an innovative response to the plateaued productivity issues. We'll also discuss how the pandemic has brought

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36:19

ERP106 - AI for MSPs

Evolved Radio ·

2024/03/16

Welcome back to Evolved Radio Podcast, today we are diving into the groundbreaking revolutionary world of the AI. My guest today is, Jimmy Hatzell, a man who’s not just fascinated by the capabilities of AI but also turned that fascination into a MSP focused AI startup. Together, we’re going to explore the ins and outs of AI in the world of Managed Service Providers. Jimmy and I reflect on how far the ecosystem has advanced in such a short period. We nerd out abit on the underlying technology behind

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34:01

ERP105 - Scale Your MSP

Evolved Radio ·

2024/02/22

Joining us today is Michael Nelson, the co-founder of Scaled and owner of TLC Tech, an MSP in California. Michael's journey began with skepticism towards remote work, but through revolutionary changes and an open mind, he's since embraced a mainly remote workforce, reaping benefits in productivity, profitability, and employee happiness. In this episode, we'll uncover the transformative impact of remote work for MSPs, the integration of overseas talent into local company cultures, and how these

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31:40

ERP104 - Advanced project management

Evolved Radio ·

2023/11/27

Welcome to another episode of the Evolved Radio Podcast! In today's episode, I’m joined by Mike Psenka, CEO and Founder of Moovila, to delve into the world of project management, particularly in the MSP (Managed Service Provider) space. If you've ever wondered why projects just can’t seem to get delivered on time and how you could make your project delivery process better, you’re gonna love this one. We discuss the importance of understanding dependencies, the critical path, and how technology can

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42:52

ERP103 - SMB Marketing and AI

Evolved Radio ·

2023/11/08

In this episode, I’m joined by my long-time friend and marketing expert, Matt Rouse, co-founder of Hook SEO and author of “Will AI take my job?” Together, we delve into the world of small and medium-sized business (SMB) marketing and explore the fascinating role that artificial intelligence plays in this domain. From their personal experiences in the industry to the essential strategies and tactics that maximize digital advertising ROI, we cover it all. We also reveal their insights on leveraging AI

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35:05

ERP102 - MSP Growth Strategies to Escape "Death Valley"

Evolved Radio ·

2023/10/23

Welcome back to another episode of Evolved Radio Podcast! In today's episode, Todd is joined by Jake Gregorich, VP of Growth for Lyra Technology Group, to discuss some fascinating topics related to the challenges and strategies involved in exiting a business. Together, they dive into the concept of the "Death Valley" in the 1 to 5 Million range, where businesses face difficulties due to lack of buyer interest, low selling prices, and stalled organic growth. But fear not, because our experts are here

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32:42

ERP101 - Growing a Mac focused MSP

Evolved Radio ·

2023/09/20

Today on the podcast, I’m joined by Lucas Acosta, CEO of Foojee. Foojee is an MSP that focuses on supporting Mac environments. As a long-time Apple fanatic, I’m always interested in people working in the Apple ecosystem. Lucas and I discussed how supporting Mac environments is like supporting a stable Windows environment. This provides more opportunities to provide value to the customer. We talk a bit about how Windows-focused MSPs should think about the Mac fleets they manage. We also talk about

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01:05:55

ERP100 - Linchpin: The importance of the service...

Evolved Radio ·

2023/08/22

When I started the Evolved Radio podcast years ago, I intentionally made the episode format three digits. "001" I knew this was something I wasn't going to give up on after six episodes, which is the average number of episodes that new podcasts do before being abandoned. The podcast has evolved. I've focused more heavily on my target market of MSPs and IT service providers, but I still like to throw in some random nerdy stuff like fusion, drones, genetic engineering, and more. To celebrate a real

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33:47

ERP099 - Lessons building an MSP with global reach

Evolved Radio ·

2023/08/07

On this episode of Evolved Radio Podcast, I’m speaking with Orrin Klopper, CEO of Netsurit, a veteran of the IT industry since 1997. Orrin shares his journey from high school to becoming a leading figure in the field. But it's not just Orrin's personal story that we explore in this episode. We also discuss the current state of the managed service provider (MSP) industry. Orrin sheds light on the consolidation happening within the industry, driven by private equity firms and the desire for

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38:07

ERP098 - From Startup to Exit an MSP Journey

Evolved Radio ·

2023/07/05

Today on the Evolved Radio Podcast, I’m joined by Brian Hoppe. Brian built, grew, and ran his MSP. He then went on to be acquired. In our conversation, Brian and I discuss the journey of his MSP life. We talk about his early growth through acquisitions, his thoughts on playing to a niche, some great lessons learned, like faking it till you make it, and how peer groups and mentors impacted him. There are lots of learnings that maybe help you on your business journey. Please enjoy my conversation

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43:53

ERP097 - Win the RIGHT Kind Of Clients

Evolved Radio ·

2023/05/04

Today I’m joined by Phil Edgell of Edge Consulting. Phil and I met early in our tech careers and went on a similar journey in an explosive growth phase at the company we worked at. Phil’s experience is extremely wide-ranging, from starting as a tech to leading a world-class IT company and building the sale channel for several high-growth SaaS companies like Hootsuite and Revenue.io. In this episode, Phil shares his insights on winning more business, the importance of role-playing, why cold calling

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48:07

ERP096 - How To Think About Security

Evolved Radio ·

2023/04/03

Today on the Evolved Radio Podcast I’m chatting with Alex Dow, Chief Innovation Officer and co-founder of Mirai security. Alex is an old friend and someone I deeply respect for his experience and knowledge of cybersecurity. He’s worked in the federal security space, securing the Olympics, and now runs a fast-growing security consulting firm in Vancouver. Alex is also returning guest on the podcast. He originally joined me way back on episode 11 when we talked about drone racing. On today’s

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40:10

ERP095 - The REAL MSP Market

Evolved Radio ·

2023/03/20

Today on the podcast I’m speaking with Colin Knox CEO and co-founder of Gradient MSP. Colin is an MSP channel veteran. He built and sold his MSP, and created Passportal, which he sold to Solarwinds. Now Colin is back at it with Gradient. Colin and I get real on the composition of the MSP market not being what a lot of people would seem to understand. How that influences the vendors and marketers of the industry and what effects that has on a huge majority of the MSP market. We get on our soapboxes

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34:52

ERP094 - The Power of Partnerships

Evolved Radio ·

2023/03/06

Today on the Evolved Radio Podcast, I’m chatting with Shane Mishler from SD Tech. Shane and I discuss the power of partnership. The lessons he’s learned in running an IT business with his business partner. We chat about the pros and cons of having a business partner. I explore how Shane and his partner share the responsibilities of the business and ensure effective communication between them. We also dig into how partnerships should be considered with clients and vendors. This is a great

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36:56

ERP093 - Managing Superstar Employees

Evolved Radio ·

2023/02/13

Today on the Evolved Radio Podcast I’m joined by Matt Call, Assistant Professor of Management at Mays school of business @ Texas A&M. Matt’s research seeks to understand how organizations can create and capture value from their workforce, with a particular interest in star employees. His work has been featured in Wall Street Journal and numerous academic journals. We chat about identifying high performers, the downside risks of high performers, and how they should influence our thinking about stars

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22:07

ERP092 - The art and science of sales

Evolved Radio ·

2023/01/03

Today on the podcast I’m joined by Alastair Woolcock, CSO with Revenue.io. Alastair has had an incredible career in technology sales, strategy, and industry analysis. Today Alastair is rolling those skills together to help build a sales enablement platform with Revenue.io. It’s a very cool technology that we touch on at the end of the interview. Alastair shares his thoughts and experience on the art and science of being successful at sales, the people, the tool, and the technology. Please enjoy my

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40:31

ERP091 - MSP Tools and Leadership

Evolved Radio ·

2022/10/17

Today on the Evolved Radio Podcast I’m joined by Emily Glass, CEO of Syncro. Emily and I chat about the future of the PSA and RMM in the MSP industry. How emerging MSPs needs differ from large MSPs and how Synchro is developed to support that community. We also talk about running an all-remote company, the importance of mental health in the remote age, and a great discussion about how values help you manage decisions in a company. It’s a great conversation about the MSP industry and company

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27:03

Bonus Episode - BIG Quiz - MSP Podcast Crossover Event

Evolved Radio ·

2022/09/29

Hey, welcome to a special episode of the Evolved Radio Podcast. The episode today is a little something different. You may have seen me and some podcast friends promoting the MSP podcast crossover event. You have the chance to win $1000 cash. You just need to post on social media with the hashtag #MSPPodCastCrossover. That will enter you in the draw if you post within 24 hours of us posting this episode. So the episode today is a fun gameshow-style event where myself and other MSP industry experts

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130 results

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