The Weekly Fraudcast

AI shopping agents are quietly infiltrating ecommerce sites, creating a perfect storm for fraud teams. Jordan Brannon, President of Coalition Technologies, reveals how AI bots are already making purchases while appearing completely human - using real devices and browsers that bypass traditional fraud detection.The challenge is massive. These AI agents look identical to legitimate customers in fraud systems, but companies like OpenAI are actively obfuscating their bot traffic to circumvent security

In this episode of the Fraudcast, Gena Rivera and Vito Petruzzelli welcome Kelley Andersen, a seasoned leader in payments fraud and customer support tooling at Microsoft and former Amazon fraud expert, to dive into the latest challenges and strategies in e-commerce fraud prevention. Kelley opens up about her journey from early aspirations in law to risk analytics in insurance, eventually leading major fraud teams at Amazon and Microsoft. She emphasizes the untraditional pathways many take into fraud

In this episode of the Fraudcast, Vito Petruzzelli and Gena Rivera welcome the legendary Coby Montoya, a seasoned fraud and payments specialist with two decades of experience across companies like PayPal, American Express, and Sift. The episode’s community-driven format encourages live participation and features contributions from fraud professionals including Ryan, Matthew, and Toy. The conversation kicks off with Coby sharing how a start in customer service gave him unique empathy for the human

This episode of Fraudcast centers on the theme of “making yourself heard” within ecommerce fraud and risk teams, featuring special guest Brian Davis, ecommerce fraud and risk legend. Brian draws from his vast experience building fraud teams and processes across different business models to share a practical framework he calls “Know Your Stuff, Know Your Audience, Know Your Message.” The discussion emphasizes how fraud professionals can better communicate their insights and needs—whether addressing

This episode of Fraudcast takes a deep dive into the intricacies of fraud within the art and music industries, highlighting how schemes have evolved from historical payola scandals to modern manipulations involving bots, fake streaming numbers, and AI-generated content. Vito Petruzzelli and Gena Rivera set an open and inviting tone for discussion, encouraging active participation from the live audience. They lay the groundwork for a conversation that examines the ethical, technical, and operational