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PODCAST

SOS - Shop Owner Solutions

In this podcast series, Shop Owner Solutions hosts discuss some of the nightmares independent automotive repair shop owners face with leading shop owners from across the country. Shop Owner Solutions is intended to help you avoid the 3 am panic – together, Vic Tarasik from Shop Owner Coach and Doug Kaufman from ShopOwner magazine will explore the things that cause you the most stress, put your anxiety into high gear and keep you from feeling like you’re achieving the success you deserve.

business management

All Episodes

47:03

Can Saying 'No' Be The Secret To Success?

SOS - Shop Owner Solutions ·

2021/10/08

What's the most destructive word in your shop? Sometimes, the word is "yes." In challenging economic times, saying yes to everything may seem like the only way to reach your business goals but not every job, every customer or every opportunity is right for you. Sometimes, saying "no" is the best thing you can do.In this episode, Vic and Doug discuss the power of no with two shop owners who had to learn it the hard way. AJ Nealey, from Nealey's Auto Service in Edgewater, MD and Wendy Clawson, from

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46:50

Tick Tick Tick – What Is Your Time Worth?

SOS - Shop Owner Solutions ·

2021/10/01

You have a lot of expensive "stuff" in your shop - but is that the most valuable part of your business operation? Your investment goes way beyond the hard assets like tools, equipment, your customers' vehicles and your building. Without an effective use of your time your business will only go so far."The biggest investment successful shop owners make is in time," says Vic Tarasik, Shop Owner Coach. "One thing we often forget about time is that it is the most perishable thing we have." Guests on this

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40:26

Choosing The SMS Features You Need When You're...

SOS - Shop Owner Solutions ·

2021/09/21

There's nothing more exciting – or intimidating - than an all-you-can eat buffet. Everything you could possibly want is waiting for you. Choose wisely and you'll enjoy the experience- choose poorly and it will ruin your (and everyone else's) evening. Similarly, today's Shop Management Systems seemingly offer an often overwhelming amount of features. What's best for your business? How do you choose the system or features that you really need?To help you fill your plate, Doug Kaufman, editor of Shop

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41:07

You're Not A Bank - How Text-To-Pay Can Eliminate...

SOS - Shop Owner Solutions ·

2021/08/30

Finance can be a huge headache for shop owners. It's important to get paid for the work you do, of course but there can be significant challenges to collecting the payment when the repair is completed. Have you ever looked across the counter and wondered, "Is this transaction going to be a dream or a nightmare?" The search for contactless options has led many shop owners to implement text-to-pay systems. What was once a "nice to have" option has quickly become a "must have" business tool. In this

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42:20

Employee Reviews Don't Have To Be Scary

SOS - Shop Owner Solutions ·

2021/08/20

What's the scariest time of the year? It's not New Years, when you look in the mirror and realize how far you are from completing your resolutions. It's not Halloween, with its zombies and scary clowns. It's not even Thanksgiving, with the threat of a dry turkey and judgmental relatives. No, for many shop owners the real fear comes wiith employee reviews, when you sit one-on-one with an employee to talk about their accomplishments and shortfalls.Employee reviews don't have to be scary or

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31:44

Don't Be Intimidated By Digital Vehicle Inspections

SOS - Shop Owner Solutions ·

2021/08/13

Digital vehicle inspections (DVI) let a customer "look over your shoulder" as you inspect and repair their vehicle. They are proven to be helpful to the sales process - so why are some shops very successful with the procedure and others struggle to implement this simple shop tool? A picture is worth a thousand words and, in this episode, Vic and Doug discuss digital vehicle inspections with Kurt Kennedy from Kennedy Auto Solutions in Tom Ball, TX, and Chris Boshaw from Shop Boss.

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43:29

S.O.S. Podcast - How To Get Ahead By Getting Paid For...

SOS - Shop Owner Solutions ·

2021/08/05

Truly, shop operations have changed - are you keeping up? Just as technology has changed the way you repair cars and service your customers, the ways you can request and accept payment have changed as well. In this episode, Vic and Doug discuss new technology in the credit card processing industry and how it affects shop owners with Steve Ciabottoni from 360 Payments.

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48:31

S.O.S. Podcast: When Setting Goals, Don't Do It Alone

SOS - Shop Owner Solutions ·

2021/07/25

When you set out to climb the mountain to success, it helps to know where you want to go. It also helps to have someone to climb along with you. When it comes to shop marketing, do you have the lifeline to support you?In this episode, Vic and Doug discuss the idea of partnering with someone who can help you set your goals and achieve them. Guests are Dwayne Myers, Dynamic Automotive, Frederick County, MD and Margaret Palango with Autoshop Solutions. This episode is presented by Autoshop

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41:53

S.O.S. Podcast – What Would You Say To Your Younger...

SOS - Shop Owner Solutions ·

2021/07/15

Self-improvement gurus say you should have no regrets - everything you've done has made you the person you are today. Google "Terrible Tattoos" however, and you'll see some things people wish they could somehow erase from their past. Most of us, as we look back on our careers, recognize things we should have done differently. In this episode Doug Kaufman, editor of ShopOwner and Vic Tarasik from Shop Owner Coach discuss the idea of mentorship with Bryan Rex, Fleet Services, Everett, WA and Tyson

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29 results

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