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PODCAST

Virtual GM - A Hotel Management Podcast

Vibrant Management

Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you"re a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We"ll cover everything from how to effectively market

business management

All Episodes

13:55

🎙️ Season 3, Episode 3 — BITAC Owners, HOTEC, and the...

Virtual GM - A Hotel Management Podcast ·

2025/08/14

In this episode, Cody shares highlights from his recent hospitality event double-header — kicking things off at BITAC Owners in Tucson, Arizona, held at the stunning JW Marriott Tucson Starr Pass, and wrapping up with his first-ever HOTEC at the iconic Fairmont Scottsdale Princess. These events were packed with incredible people, fresh ideas, and unforgettable experiences that are shaping the future of independent hospitality. But one standout moment? Discovering the coolest coffee company ev...

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36:35

🎙️ Season 3, Episode 2 — Behind the Scenes: How We’ve...

Virtual GM - A Hotel Management Podcast ·

2025/08/07

Ever wondered how we’ve managed to consistently produce high-quality podcast content week after week? This week, Cody is pulling back the curtain to reveal the secret sauce behind our success: BlueForm Media 🎥🎬 In this special episode, Cody sits down with Blake Norton, co-founder of BlueForm Media, to talk about the power of content creation, the importance of consistency, and how BlueForm makes it all happen — from editing to publishing to keeping our brand sharp and professional. BlueForm

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15:04

🎉 Season 3, Episode 1 — Welcome Back! The Top 5 Most...

Virtual GM - A Hotel Management Podcast ·

2025/07/31

We’re back! 🎙️ It’s hard to believe we’re already kicking off Season 3 of the VGM Podcast — and we’re so excited to have you along for the ride. To celebrate, Cody is flying solo in this episode to recap the Top 5 Most Downloaded Episodes from Season 2. Whether you’re a long-time listener or just joining us, these five episodes were the fan favorites that delivered the most value, insight, and real talk about what it takes to succeed in hospitality. 🎯 Here are the Top 5 Episodes from Season

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13:25

Episode 52: Season 2 Finale — Cody Answers Your Top 5...

Virtual GM - A Hotel Management Podcast ·

2025/07/24

To close out an incredible Season 2, Cody is flying solo and answering the top 5 questions from our listeners this year: What were the biggest takeaways or lessons from this season?What episode or guest had the biggest impact—and why?What was your favorite part of the season?What do you hope listeners learn from the VGM Podcast?What can we expect from Season 3?It’s been an amazing ride filled with inspiring guests, game-changing tools, and behind-the-scenes moments. 🎧 Thank you to all of our

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16:46

🎙️ Episode 51: Our Secret Revenue Management Strategy

Virtual GM - A Hotel Management Podcast ·

2025/07/17

In this episode, Cody and Meagan pull back the curtain on Vibrant’s proven approach to revenue management—but here’s the catch: We’re not giving anything away in the show notes. No teasers. No hints. If you want to hear how we consistently drive revenue, maximize occupancy, and make strategic pricing decisions across our properties, you’re going to have to hit play. 💡 This episode is packed with real-world advice and tactics that actually work—but only for those who tune in. 🎧 Listen n...

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30:16

🎙️ Episode 50: The 6 Tools You Need to Get Started in...

Virtual GM - A Hotel Management Podcast ·

2025/07/10

In this episode, Cody and Meagan break down the six most essential tools every aspiring hotelier, property manager, or vacation rental owner needs to launch and run a successful hospitality business. Whether you're opening your first boutique property or scaling your short-term rental portfolio, this episode covers the foundational systems and services to prioritize. 🔧 The Big Six Tools: PMS (Property Management System) Your central hub for managing bookings, availability, and operations.

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28:11

Episode 49: From Dishwasher to Icon – Rick Ueno on...

Virtual GM - A Hotel Management Podcast ·

2025/07/03

In this exciting episode, Cody sits down with Rick Ueno, the legendary General Manager of W South Beach, to talk all things hospitality, leadership, and the upcoming Independent Hotel Show Miami happening September 17–18 at the Miami Beach Convention Center. 🎧 Listen in as Rick shares: His incredible 39-year journey from dishwasher at The Westin Seattle to GM of one of Miami’s most iconic hotelsWhy he believes the Independent Hotel Show is a must-attend event for anyone serious about

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17:38

Episode 48: Hotel Design Deep Dive – HD Expo Recap &...

Virtual GM - A Hotel Management Podcast ·

2025/06/26

In this solo episode, Cody dives into one of his favorite parts of the hospitality world: hotel design 🎨🛏️ Fresh off his trip to HD Expo in Las Vegas (link), Cody shares insights, trends, and takeaways from one of the biggest design events in hospitality. Whether you're opening a new property, refreshing a space, or dreaming about your next renovation—this episode is for you. 🏨 Designing with Intention Cody was joined at the Expo by Jordan Iverson, the visionary designer behind: The Locale

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27:49

Episode 47: Behind the Curtain + Our Most Downloaded...

Virtual GM - A Hotel Management Podcast ·

2025/05/22

In this very special episode of the Vibrant Voice, Cody and Meagan pull back the curtain on something a little more personal: their relationship—as partners in life and in business. 🎙️ Real Talk: Running a business together isn't always sunshine and spreadsheets. Cody and Meagan talk about: How they divide and conquer at VibrantWhat they’ve learned from working side-by-side every dayHow they manage boundaries, stress, and wins—both personal and professionalWhether you work with your partner

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21:49

Episode 46: All the Exciting Updates with Akia –...

Virtual GM - A Hotel Management Podcast ·

2025/05/15

In this episode of the Vibrant Voice, Cody & Meagan dive into one of their favorite hospitality tech tools—Akia—and share all the latest updates and features that are helping hoteliers deliver better guest experiences, streamline operations, and drive more revenue. 💬 What is Akia? Akia is a guest communication platform built for hospitality. It's designed to help properties communicate with guests via text, streamline check-ins, promote upsells, and create frictionless guest

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33:01

Episode 45: Our Favorite Summer Vacation Spots – Sun,...

Virtual GM - A Hotel Management Podcast ·

2025/05/08

In this sun-soaked episode of the Vibrant Voice, Cody & Meagan are kicking off summer vibes early by sharing their all-time favorite summer vacation spots. Whether you’re craving coastal luxury, desert relaxation, or a mountain escape, we’ve got the perfect list of destinations that will inspire your next getaway—or give your property some hospitality ideas worth stealing. 🌞 What We Cover in This Episode: ✈️ Hotel Del Coronado – Link An iconic beachfront resort in San Diego with

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30:20

Episode 44: The Must-Attend Hospitality Events of...

Virtual GM - A Hotel Management Podcast ·

2025/05/01

In this episode, Cody & Meagan dive into Cody’s recent trip to BITAC Sales & Marketing, held at the stunning Fairmont Grand Del Mar in San Diego. From powerful networking moments to cutting-edge discussions in hospitality sales and marketing, Cody shares his key takeaways from this exclusive event. Then we shift gears to help YOU plan your 2025 hospitality calendar by breaking down the top industry events you absolutely can’t miss this year. 🎙 What We Cover in This Episode: 🏨 Cody’s

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22:31

Episode 43: The Ultimate Family Adventure at Cliff...

Virtual GM - A Hotel Management Podcast ·

2025/04/24

In this episode, Cody & Meagan dive into the best family adventure you can plan this summer—a trip to Cliff Dwellers Lodge! Nestled near Lees Ferry and Horseshoe Bend, this spot offers unparalleled outdoor experiences, breathtaking scenery, and activities the whole family will love. 🎙 What You’ll Discover in This Episode: 🏕 Stay at Cliff Dwellers Lodge – A charming, remote lodge with rustic comfort and incredible views. 🚣‍♂️ Kayak Horseshoe Bend – One of the most breathtaking paddling

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20:40

Episode 42: Hotel Pontotoc – Memphis’ Newest Boutique...

Virtual GM - A Hotel Management Podcast ·

2025/04/17

In this episode, Cody & Meagan dive into the exciting grand opening of Hotel Pontotoc and its signature bar, The Dame, launching April 21st in Downtown Memphis! 🎙 What You’ll Learn in This Episode: 🏨 The Story Behind Hotel Pontotoc – A boutique hotel with a rich and storied past, blending historic charm with modern luxury. 🍸 Inside The Dame – The property’s elegant yet rebellious bar, promising a one-of-a-kind cocktail experience. 📍 Why Memphis? – How this location captures the soul

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19:51

Episode 41: Preparing Your Property for Easter &...

Virtual GM - A Hotel Management Podcast ·

2025/04/10

In this episode, Cody & Meagan break down everything you need to do to ensure your property is ready for guests visiting during Easter and Spring Break. These seasons bring an influx of travelers looking for memorable stays, and it's crucial to be prepared! 🎙 What You’ll Learn in This Episode: ✅ Creating a Festive Atmosphere – Small touches like Easter decorations, themed welcome gifts, or a Spring Break-ready vibe. ✅ Family-Friendly Amenities – Making sure you have kid-friendly

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27:36

Episode 40: Elevating Hospitality with Dina...

Virtual GM - A Hotel Management Podcast ·

2025/04/03

In this episode, Cody sits down with Dina Belon-Sayre, the President of Staypineapple Hotels and fellow Board Member of the Independent Hotel Show Miami, to dive into the future of hospitality, leadership, and industry advocacy. 🎙 What You’ll Learn in This Episode: ✅ Dina’s journey in boutique hospitality and how she has shaped Staypineapple’s unique guest experience. ✅ The importance of AHLA (American Hotel & Lodging Association) in shaping policies, supporting hoteliers, and driving

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48:26

Episode 39: The Future of Hospitality with AI –...

Virtual GM - A Hotel Management Podcast ·

2025/03/27

In this episode, Cody sits down with Logan Nicholson, the founder of Talsey AI, to discuss how artificial intelligence is transforming the hospitality industry. Logan launched Talsey AI from the thriving tech hub of Salt Lake City, UT, with a mission to bring the spirit of hospitality into hotel technology. With a background in tech and marketing, he has built a cutting-edge platform designed to enhance both the guest experience and hotelier operations. 🧠 What You’ll Learn in This Episode:

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16:53

Episode 38: March Maintenance Madness – 5 Essential...

Virtual GM - A Hotel Management Podcast ·

2025/03/20

In this episode, Cody and Meagan dive into a brand-new topic for the podcast—maintenance! As the busy season approaches, it’s crucial to ensure your property is in top shape. That’s why they’re breaking down the five most important maintenance tasks to focus on during March Maintenance Madness so your hotel or short-term rental is fully prepped for peak season. 🛠 The 5 Most Important Maintenance Items: 1️⃣ Sinking Fund – Have a reserve set aside for unexpected repairs and ongoing maintenance

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22:37

Episode 37: Launching Edgewater Resort – 4 Keys to a...

Virtual GM - A Hotel Management Podcast ·

2025/03/13

In this episode, Cody and Meagan are thrilled to announce the launch of Vibrant’s newest property, Edgewater Resort! They take you behind the scenes of what it takes to successfully open a hospitality business and the four most important things you need to get right when launching a property. 🚀 The 4 Keys to a Successful Property Launch: 1️⃣ An Incredible Website – Your online presence is your first impression. A fast, user-friendly, and visually stunning website is a must for direct

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16:37

Anke Graichen – Climbing the Ranks in Hospitality &...

Virtual GM - A Hotel Management Podcast ·

2025/03/06

In this episode, Cody sits down with Anke Graichen, the General Manager of Hyde Beach House in Florida. Anke shares her inspiring journey of building a career in hospitality, working her way through multiple roles to reach the GM position. If you’ve ever wondered what it takes to grow in the hospitality industry, Anke’s story is packed with valuable insights and motivation. Cody and Anke also talk about their shared experience serving on the Board for Independent Hotel Show Miami. This premie...

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