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PODCAST

MSP 1337

Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don"t go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference.

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All Episodes

00:39:01

Tools, Tools, Tools

MSP 1337 ·

2025/08/27

If you are an MSP, there is probably at least one tool in both the physical space and the digital space that you were just awestruck when you finally got your hands on it. I sit down with Charles Love of ShowTech Solutions to talk about some tools from the wayback days and how the tools today are in some ways truly transformational in how they save us time, make us more accurate, and help us take better care of our clientsIf you are a Managed Service Provider (MSP), you likely have experienced a

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00:36:31

Getting Clients To Take Cybersecurity Seriously

MSP 1337 ·

2025/08/19

How do you get your clients to take cybersecurity seriously? I sat down with Ann Westerheim of Ekaru to discuss strategies for helping MSP clients improve their cybersecurity posture.

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00:18:02

Compliance and GTIA Cybersecurity Trustmark

MSP 1337 ·

2025/08/12

Getting to compliance... Do you end up with more to do because you have the GTIA Cybersecurity Trustmark Assured? I sit down with Chase Griffin with ShowTech Solutions to talk about their experience and what has transpired since achieving Assured status and how that changed their outlook on improving their compliance to a standard and setting them up to be resilient.

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00:41:22

A Client's Journey Through Ransomware

MSP 1337 ·

2025/08/05

When a client is hit with ransomware, it can be paralyzing. After the tabletop exercises carried out at #ChannelCon25, Jason Comstock of Clarity Technology Solutions explored ransomware and the path to recovery. Stay tuned to the end for Jason's after-action report.

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00:26:25

Reflect on TD Community PreDay

MSP 1337 ·

2025/07/29

With more than 100 attendees for a full day of networking and learning. The TD preday and another 30+ next door for MSP-Ignite peer group facilitated discussions, it was a learning and growing experience for all. I sat down with Roddy B. of ShureWeb to get his take and perspective. We went off script a few times, and I'll be sure to bring some more insights in future episodes. Insights to be had for sure all the way around.

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00:27:34

Channelcon25: Preview of Preday and Cyber Track

MSP 1337 ·

2025/07/22

Charles Love of ShowTech Solutions and I sit down to discuss Channelcon25. Why you should attend and a preview of some of the sessions. From MSP-Ignite and their peer group style conversations to Tech Degenerates and many other communities coming together for a Monday Pre-day and then rolling into the daily agenda, centered, of course, on sessions that pertain to Cybersecurity and perhaps a path to developing the skills to help you on your GTIA Cybersecurity Trustmark journey.

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00:34:21

BEC, AI, and Recent Events

MSP 1337 ·

2025/07/15

With some of the recent events in the ransomware space, I had a chance to hear firsthand from Dave Alton of Strategic Integrated Resources. I asked the question, "What is concerning you today?" This discussion has some action items that you can do with your own clients. Whether you are dealing with business email compromise, wire fraud, or are just worried about a vendor, you will want to listen in as Dave shares. Also, stay tuned to the end. ChannelCon and the Tech Degenerates preday is less than 2

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00:35:48

Cyber Insurance vs Risk Management

MSP 1337 ·

2025/07/08

Cybersecurity Insurance and Risk Management are generally conversations we avoid in the ITSP space, but with recent events, Matt Lee and I sit down to talk about how the two complement each other, the pitfalls, and some tips for protecting yourself through both.

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00:34:13

GTIA Cybersecurity Trustmark - Assured

MSP 1337 ·

2025/07/01

With more than 30 ITSPs through their first assessment cycle, I wanted to take some time to get feedback on why it is an important process for any ITSP. A raw conversation with someone who will pull no punches on providing feedback as it pertains to the Trustmark and the history of what Trustmarks have come out of GTIA for its members. Charles Love of ShowTech Solutions provides significant insights that allow everyone to find at least one nugget.

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00:33:48

Challenges and Opportunities

MSP 1337 ·

2025/06/24

The challenges and opportunities facing Managed Service Providers (MSPs) in 2025 are ever-changing, and the twists and turns keep any MSP on their toes. As I sat down with Brian Rodgers of Aeko Tech, we discussed several topics and found ourselves hitting on a recurring trend: the ever-evolving role of AI in business operations. Here are the four areas we covered: Client Education - If they don't understand the why, they tend not to comply. Entrepreneurial Resistance - You have heard it before,

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00:24:09

Insights on Data Intelligence with Pedro Castillo

MSP 1337 ·

2025/06/18

Where does my data go? What data was sent across the API? How do we separate the signal from the noise? Pedro Castillo of Onum and I sit down to talk about what might be the subsequent transformation of data processing since Akamai came on the scene. Onum's mission is to address the challenges in data management and cybersecurity. Enjoy our raw conversation, which just got captured; we agreed to share it immediately.

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00:54:00

Practical Insights From Recovering MSPs

MSP 1337 ·

2025/06/10

A fireside chat with George Bardissi of bVoIP and me at the 1Stream by bVoIP Partner Gathering. Mistakes we made, the challenges we overcame, and then we jump into some interesting questions ranging from AI and Insurance to the Cybersecurity Trustmark and how it benefits MSPs. This is a different format and was recorded with a live audience.

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00:27:32

GRC Platforms and Other Tools

MSP 1337 ·

2025/06/02

Sitting with Henry Tim of Tech Degenerates and Phantom Technology Solutions to talk about GRC platforms. What makes it a GRC platform? How important is a GRC in my MSP? These questions and several others are tackled, and I think we have found some answers.

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00:34:17

Positive and Productive Use of AI

MSP 1337 ·

2025/05/27

There has been a lot of buzz over the last 12 months surrounding the use of GenAI. We are all familiar with the likes of ChatGPT, Perplexity, and others, but what is the real value of AI when used correctly? I sat down with Alex Heublein of NETSURIT to talk about how they take an approach with their clients that involves democratizing AI and automation.

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00:22:32

Cybersecurity and Community

MSP 1337 ·

2025/05/20

With ITN Secure right around the corner, I sit down with Matt Topper of ConnectWise to talk about Community. What does it mean to share in a community? Matt Topper and others at ConnectWise are bringing the community to their partners. GTIA and Tech Degenerates... Whether you are in a community, peer group, or part of an association, this is for you. When multiple groups come together to share, everyone benefits.

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00:34:00

Industry Events & Community

MSP 1337 ·

2025/05/13

Over the years industry events have evolved. I remember the earily 2000s and it was very partner focused, Community, Vendors shared their roadmaps and you heard directly from those that were running the inititiatives. Join me as Charles Love of ShowTech Solution and I look at the changes and how we are seeing a glimplse at a new future of smaller micro events and more community.

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00:30:19

Vendor Olympics

MSP 1337 ·

2025/05/06

Remember the first time you implemented an RMM tool? Did you buy a tool at a show to take advantage of the show special? Charles Love of ShowTechsolutions and I will walk through the history of vendor shows and discuss how much has changed as we approach 2025.

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00:31:02

Do You Have The Right Cybersecurity Stack?

MSP 1337 ·

2025/04/28

Tools galore, shiny object syndrome, must there be a tool for that? Then we get caught up in our day-to-day, and perhaps we forget about a tool or a tool feature, and we begin looking to solve another challenge. I get to sit down with Augie Staab of TD Synnex. We have a great discussion around right sizing your tech stack as an MSP and what it means to partner and work with organizations like TD Synnex to help fill in areas of your own MSP where you might lack expertise or are taking on a new client

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00:33:06

Gaming Not Shaming in Cybersecurity Education

MSP 1337 ·

2025/04/22

How many videos and quizzes have you taken to show your skills at avoiding phishing emails and other types of Business Email Compromise? Have you been shamed or had to watch additional training videos? I know that in our world of email overload, it isn't a matter of if, it is a matter of when we might fall for one of the masterfully crafted phishing emails due to AI and other trickery. Join me as I discuss this and more with Craig Taylor of Cyberhoot.

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00:40:39

Being An MSP In 2025

MSP 1337 ·

2025/04/15

I recently had a chance to chat with Robert Smith of Intellisystems on what it means to be an MSP in today's Threat Landscape. Gone are the days of installation, configuration, and watching. Today, it is patch, patch again, be proactive, investigate, and educate. It is a 24/7/365. Take a trip with us down memory lane as Robert sets us up for what it means to be an MSP today. Intellisystems finished going through the GTIA Cybersecurity Trustmark, which has played into their future strategy.

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273 results

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