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PODCAST

Thanks For Visiting

Airbnb Superhosts Annette Grant & Sarah Karakaian

Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Superhosts

business investing

All Episodes

14:23

518. Hosting Hotline: When to Outsource Your Cleaner...

Thanks For Visiting ·

2025/11/25

How long should you clean your own property before handing it off to a professional cleaner? In this Hosting Hotline episode, Sarah and Annette tackle one of the biggest questions for new hosts: when to outsource cleaning—and how to make sure your standards don’t slip once you do.From systemizing your process to defining what a “done” bed actually looks like, the duo walks through the mindset shift every host needs to make: your guests should never be the ones to discover a bad clean. Learn how to

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54:46

517. The 2025 Tax Rulebook for STR Hosts: What You...

Thanks For Visiting ·

2025/11/20

This week, Sarah and Annette sit down with CPA and tax strategist Amanda Han to break down the major tax updates hosts need to know heading into 2025.From the newly passed “One Big Beautiful Bill” to evolving depreciation rules, Amanda explains what’s changed, what’s stayed the same, and how short-term rental owners can use these updates to maximize savings and make smarter financial decisions.She also shares why bookkeeping is the “bad B word” no host can ignore, the truth about the short-term

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12:15

516. Hosting Hotline: Airbnb Promotions: Visibility...

Thanks For Visiting ·

2025/11/18

When should you actually use Airbnb promotions—and are they really just discounts in disguise?In this Hosting Hotline episode, Sarah and Annette clear up the confusion around Airbnb’s promotion tools and explain how to use them strategically to boost visibility, not slash profits.They cover:How Airbnb really calculates your “discount” (hint: it’s not off your nightly rate)Why promotions should be treated as a visibility lever, not a crutchWhen to activate a promo to surface higher in searchThe key

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23:33

515. How to Copy Our Guest Marketing Emails (and...

Thanks For Visiting ·

2025/11/13

If you’ve been collecting guest emails for years but never actually sent one—this episode is for you.Sarah and Annette are walking you through five repeatable guest email ideas to help you stay connected with past guests, strengthen loyalty, and drive more direct bookings—all without sounding pushy or salesy.From newsletters to new-amenity announcements, you’ll learn how to keep your property top of mind and build a marketing system that runs year-round.You’ll Learn:Why your email list is one of

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15:02

514. Hosting Hotline: What to Do When Airbnb Suspends...

Thanks For Visiting ·

2025/11/11

This Hosting Hotline question comes from Renee, a Superhost in Tucson, Arizona, who found herself in an incredibly frustrating situation: after purchasing a new property, Airbnb deactivated the listing—citing “violations” she couldn’t see and refusing to explain why.In this episode, Sarah and Annette unpack what to do if this ever happens to you. They’ll walk through practical next steps for appealing the decision, plus the smart moves every host should make before a problem like this arises.Here’s

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15:32

513. Why Per-Guest Fees Are Killing Your Conversion Rate

Thanks For Visiting ·

2025/11/06

Think charging extra per guest is helping you make more money? Think again.In this episode, Sarah and Annette reveal how per-guest pricing could actually be hurting your short-term rental business—and why it’s one of the most common (and costly) settings hosts overlook.They’ll break down:Why Airbnb’s new “all-in” pricing model makes per-guest fees confusing and expensive for guestsHow hidden fees tank your conversion rate without you realizing itA smarter alternative that keeps your pricing clear

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19:57

512. Hosting Hotline: Are You Charging Enough?...

Thanks For Visiting ·

2025/11/04

If your guests keep telling you your place is too cheap, this episode is for you.This week on the Hosting Hotline, Sarah is joined by COO and revenue management expert Colleen Prochaska to unpack one of the trickiest parts of hosting—pricing your short-term rental.They break down:How to know if your property is truly “doing well” (spoiler: five-star reviews don’t pay the bills)The difference between feeling successful and being profitableHow to use dynamic pricing tools like PriceLabs the right

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56:45

511. Inside a 10,000-Square-Foot STR: Lessons from...

Thanks For Visiting ·

2025/10/30

What does it take to turn a 10,000-square-foot building into a thriving short-term rental that can host up to 42 guests? For Andrew Llewellyn, the answer included grit, rejection, and relentless problem-solving.In this episode, Sarah and Annette sit down with Andrew to hear how he went from running ice cream shops and a food truck to becoming a real estate developer along Kentucky’s Bourbon Trail. Andrew shares how he convinced a bank to back his vision (after 40 rejections), why he leans on

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16:51

510. Hosting Hotline: Should You Use a Company Logo...

Thanks For Visiting ·

2025/10/28

Should you use your company logo instead of your photo on Airbnb? It’s a question that comes up often—and in this Hosting Hotline episode, Sarah is joined by a special guest: Thanks for Visiting’s Chief Operations Officer, Colleen Prochaska.With Annette out on a well-deserved vacation, Sarah and Colleen team up to tackle Samantha’s question about whether Airbnb hosts can (and should) use their company name and logo as their profile picture.They cover:What Airbnb’s terms and conditions actually say

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21:30

509. Stop Leaving Money on the Table: Mastering Far...

Thanks For Visiting ·

2025/10/23

Are you bragging about being the first to get booked for a big event or next year’s vacation season? If so, you might be losing money without even realizing it.In this episode, Sarah and Annette break down Far Out Premium Pricing—their favorite feature in dynamic pricing software (like PriceLabs) that has saved them from missed revenue and tough conversations with guests.You’ll learn:What “far out” pricing actually means (and how it differs across markets).Why getting booked first isn’t always a

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16:51

508. Hosting Hotline: What Should You Do If Your New...

Thanks For Visiting ·

2025/10/21

In this Hosting Hotline episode, Sarah and Annette take on a question from a new host who’s been live on Airbnb for a month without a single booking. Frustrated, they’re wondering if the problem is market saturation, high guest fees, or simply the fact that the neighbor’s house has a pool.If you’ve ever launched a property and heard crickets, you’re not alone. Sarah and Annette walk through the mindset shift and tactical steps every host needs when bookings aren’t rolling in:Stop blaming what you

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25:51

507. How to Capture Event-Driven Demand with PriceLabs

Thanks For Visiting ·

2025/10/16

Local events are one of the biggest missed opportunities for hosts. Whether it’s a football game, a concert, or a citywide convention, event-driven demand can skyrocket your revenue—if you know how to capture it.In this episode, Sarah and Annette share their system for spotting demand spikes and making the most of them with the help of dynamic pricing software like PriceLabs. From annual football schedules to hidden “sleeper events” like comedy shows and board game conventions, they’ll show you how

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14:53

506. Hosting Hotline: Is One Week-Long Booking Better...

Thanks For Visiting ·

2025/10/14

This week’s Hosting Hotline question comes from Shaune, who has a short-term rental in a small town that hosts a massive week-long festival every year. The big question: should you require a full week-long stay during the event, or will multiple shorter bookings at premium rates bring in more revenue?Sarah and Annette break down three smart strategies to help you decide:Require a week-long stay (ideal if demand is strong for full-week bookings).Allow shorter stays at premium rates (often a higher

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28:03

505. The Truth About Midterm Rentals: What Hosts Need...

Thanks For Visiting ·

2025/10/09

Midterm rentals are all the buzz right now, but before you pivot your short-term rental strategy, Sarah and Annette are pulling back the curtain on what it’s really like to run them. After years of managing hybrid stays, they’ve learned that midterm rentals come with their own set of challenges—and they’re sharing the top five realities every host needs to know.From unpredictable income and complex leases to heavier turnovers and ongoing maintenance, this episode breaks down what most people don’t

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12:05

504. Hosting Hotline: How Do You Build Trust Without...

Thanks For Visiting ·

2025/10/07

When you’re just starting out on Airbnb or launching a new property, one of the biggest challenges is building trust before reviews start rolling in. Should you put “new listing” in your title or description to explain why your property has zero reviews? Or could that actually backfire?In this Hosting Hotline episode, Sarah and Annette tackle a great listener question about whether to use “new listing” in your Airbnb description—and the best ways to overcome the objections that come with having

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52:55

503. How Kristen and Michael Built a Standout STR...

Thanks For Visiting ·

2025/10/02

In a market some call “oversaturated,” Kristen and Michael have proven that storytelling, strategy, and smart reinvestment can still make a short-term rental shine. The husband-and-wife duo behind The Seventh Ray House in Joshua Tree join Sarah and Annette to share how they got started, the risks they took, and how they continue to grow in a competitive space.From renovating while living on-site to launching a direct booking website with Lodgify, Kristen and Michael break down the reality of

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20:54

502. Hosting Hotline: Do You Really Need Professional...

Thanks For Visiting ·

2025/09/30

When it comes to short-term rentals, few topics spark more debate than photography. Do you really need to hire a professional—or can natural, well-lit DIY photos do the trick?In this Hosting Hotline episode, Sarah and Annette respond to a listener comment that challenges their long-standing belief: that professional photos are a non-negotiable for serious hosts. They explore the value of constructive feedback, how to use it to refine your marketing, and why your photos are more than just

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19:40

501. How to Maximize Your Holiday Pricing Strategy...

Thanks For Visiting ·

2025/09/25

The 2025 holiday season is a unique opportunity for short-term rental hosts—but only if you plan your pricing and calendar strategy the right way. In this episode of Thanks for Visiting, Sarah and Annette break down how the holiday calendar lines up this year and how you can use it to boost your bottom line without adding extra work.They’ll show you why setting minimum stays, adjusting rates on key dates, and preparing your team now can make the difference between leaving money on the table and

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25:30

500. Hosting Hotline: What Every Host Needs to Know...

Thanks For Visiting ·

2025/09/23

This episode marks a major milestone—500 episodes of Thanks for Visiting! Sarah and Annette are celebrating by revisiting the most impactful strategies, tools, and lessons shared throughout the show. From pricing to partnerships, tech to team building, they highlight the must-know advice that separates hobbyists from professional hosts.Tune in for a rapid-fire rundown of what’s worked for hundreds of hosts and how you can apply the same insights to your business right now.You’ll learn how to:Use

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25:13

499. 5 End-of-Year Steps to Boost Your Short-Term...

Thanks For Visiting ·

2025/09/18

The year’s not over yet—and that’s exactly why now is the perfect time to plan ahead. In this episode of Thanks for Visiting, Sarah and Annette break down five essential end-of-year steps that will help you finish 2025 strong and set your short-term rental business up for a profitable 2026.From reviewing your revenue to auditing your tech stack, they’ll show you how small but intentional actions now can lead to less stress, smarter decisions, and more consistent profitability in the year

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472 results

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