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PODCAST

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering "Why Do We Care?", channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

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All Episodes

00:16:28

AI Reshaping Tech: Corporate Overhauls, Cyber...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/19

AI-driven transformation is underway as over half of tech and media firms plan major organizational restructures to integrate artificial intelligence, despite the high failure rate of early pilot programs. Salesforce expects AI to handle 50% of service calls by 2027, while Business Insider is quietly using AI to draft articles. Fiverr’s "AI-first" restructuring has led to a 30% workforce reduction, sparking backlash. The rapid shift reveals both opportunity and risk, especially as poor

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00:20:11

Travis Springer on Building Client Relationships and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/18

Travis Springer, president of Sagiss, a managed services provider based in Dallas, shares insights into his leadership journey and the unique approach his company takes in the IT services industry. Since taking over just before the COVID-19 pandemic, Travis has led a team of over 20 professionals, helping clients navigate significant challenges, including the rapid transition to remote work and compliance issues. Sagiss has built a reputation for its high-touch, in-person support, which sets it

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00:17:15

OpenAI's Developer Mode Launch, Microsoft Copilot...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/17

OpenAI has launched a beta version of Developer Mode for ChatGPT, which allows developers to utilize full read and write support for model context protocol tools. This new feature promises to enhance automation capabilities, enabling developers to create connectors for various applications, such as updating JIRA tickets or triggering workflows in services like Zapier. However, the introduction of this feature raises significant security concerns, particularly regarding the potential for prompt

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00:12:01

Microsoft’s Office Mandate vs. Remote Growth; AI...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/16

Microsoft has announced a new policy requiring employees to return to the office three days a week, citing internal data that suggests in-person collaboration enhances employee engagement and productivity. However, this move comes amidst a growing trend where remote-first companies are experiencing faster growth rates. A report indicates that firms allowing remote work are growing 1.7 times faster than those enforcing full-time office attendance. This disparity highlights a potential conflict

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00:16:11

Consulting Careers Decline as AI Takes Over: MSPs...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/15

Small businesses and managed service providers (MSPs) are currently facing a significant labor squeeze, with many unfilled job openings despite a backdrop of economic growth. According to recent reports, a notable percentage of small business owners are struggling to find qualified candidates, particularly in sectors like construction and manufacturing. The IT job market is also experiencing a downturn, with a rising unemployment rate among IT professionals, highlighting the challenges in finding

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00:18:13

Tara May on Building a $7M Tech Company with 90%...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/14

Tara May, CEO of Aspiritech, leads a pioneering tech company where over 90% of the workforce consists of autistic adults. This unique model not only serves a social mission of providing meaningful employment but also leverages the strengths of neurodiverse individuals as a strategic advantage in the tech services sector. Aspiritech specializes in quality assurance, accessibility testing, and cybersecurity, benefiting from the exceptional attention to detail and pattern recognition skills of its team

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00:42:11

Unlocking AI for MSPs: Practical Applications,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/13

Howard M. Cohen, a seasoned expert in the managed service provider (MSP) sector, discusses the current state and future potential of artificial intelligence (AI) for MSPs. He highlights that while adoption rates are still low, with only a small percentage of partners and customers fully integrating agentic AI, there is a growing interest in practical applications. Cohen emphasizes the importance of moving beyond the hype surrounding AI and focusing on real business tools that can enhance service

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00:13:33

OpenAI's $100B Restructuring, N-able's AI Standard,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/12

OpenAI has announced a major restructuring plan that involves transferring an equity stake valued at over $100 billion to the non-profit organization overseeing it. This move is part of a broader strategy to transition OpenAI from a non-profit to a public benefit corporation, alongside a tentative agreement to resolve financial issues with Microsoft, which has invested over $13 billion in OpenAI since 2019. The revised agreement includes a clause that limits Microsoft's access to OpenAI's most

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00:15:05

Oracle's $144B Cloud Bet Amid AI Adoption Decline;...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/11

Oracle Corporation has made headlines with its ambitious revenue projections, forecasting a dramatic increase in its cloud server rental business from $10 billion in fiscal 2025 to $144 billion by fiscal 2030. This growth is attributed to a significant rise in new contracts and a 359% boost in business backlog, largely driven by partnerships with major AI firms. Despite the excitement surrounding these projections, analysts express caution, noting that a decline in enterprise AI adoption could

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00:15:19

Pentagon Mandates CMMC Compliance, AI-Powered...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/10

The Pentagon has officially mandated the Cybersecurity Maturity Model Certification (CMMC) for defense contracts, transitioning from a policy framework to enforceable requirements. This regulation, set to take effect on November 10, 2025, requires contractors to meet specific cybersecurity benchmarks based on the sensitivity of the information they handle. With three certification levels, the CMMC aims to ensure that defense-focused providers adhere to stringent cybersecurity standards. This shift

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00:15:44

OpenAI's $115B Cash Burn, Klarna's AI Support Fail,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/09

OpenAI has projected a staggering $115 billion cash burn by 2029, raising significant concerns about the sustainability of the AI model market. Despite an anticipated revenue of approximately $13 billion this year, driven largely by ChatGPT, the company faces escalating costs that could lead to a cash burn exceeding $8 billion this year alone. This financial instability poses risks not only to OpenAI but also to its customers, who may find themselves affected by sudden changes in pricing, features,

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00:15:27

U.S. Job Market Stalls as AI Hiring Surges; Small Biz...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/08

The U.S. job market is experiencing a significant slowdown, with only 22,000 jobs added in August, marking the first net job loss since December 2020. The unemployment rate has slightly increased to 4.3%, indicating a decline in hiring and job seeker enthusiasm. Despite these challenges, the adoption of artificial intelligence (AI) in the labor market is not leading to widespread job losses. A recent survey revealed that only 1% of service firms reported job cuts due to AI, while many companies are

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00:30:32

Transforming IT: How AI Integration is...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/07

Ephraim Ebstein, founder and CEO of FIT Solutions, has successfully built two national IT companies and is now focused on transforming technology into a growth engine for businesses. His organization specializes in integrating artificial intelligence (AI) into various sectors, particularly in the realm of customer service and operational efficiency. With a revenue of $30 million last year and projections of $38 million this year, FIT Solutions has established itself as a leader in the IT services

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00:36:23

Exploring AI's Impact on Cloud Adoption: Lessons,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/06

Seth Robinson, Vice President of Industry Research at CompTIA, joins host Dave Sobel to discuss the intersection of cloud computing and artificial intelligence (AI). They explore the notion that while there is a prevailing narrative about moving from the cloud era to the AI era, many organizations may not have fully optimized their cloud workflows. Robinson emphasizes that the end of the cloud era is not as clear-cut as it seems, as companies continue to grapple with the complexities of cloud

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00:13:44

Gen Z's Cybersecurity Failures, AI Ransomware...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/05

Intel's recent agreement with the U.S. government includes a controversial clause that allows the federal government to acquire an additional 5% stake in the company if it loses control of its foundry business. This unusual provision has raised concerns among stakeholders, including investors and employees, as it signifies a level of government intervention in corporate governance that is not typically seen in the U.S. The deal is still being finalized, and the implications for Intel's operations

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00:17:32

MSP Market Shrinks as Revenue Soars: AI Security...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/04

The managed services provider (MSP) market is experiencing a paradoxical trend where revenue is increasing while the number of providers is decreasing. According to Canalys data, global managed services revenue surpassed half a trillion dollars in 2024, reflecting a year-over-year growth of 9.7%. However, the number of channel partners has slightly declined by 0.6%, with large MSPs rapidly acquiring smaller ones. This consolidation trend has led to a significant shift in the market dynamics, where

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00:18:34

From AI Speech Changes to Taco Bell's Drive-Thru...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/03

Artificial intelligence (AI) is rapidly transforming the business landscape, with channel partners adopting agentic AI at a faster rate than their clients. A recent survey indicates that while only 8.3% of partners and 4.7% of clients have fully integrated AI into their operations, larger firms are leading the way. Security and compliance concerns, along with budget constraints, are significant barriers for smaller firms. Additionally, a study reveals that AI is influencing human speech patterns,

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00:17:10

AI Adoption Grows Amid Earnings Reports: NVIDIA,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/02

Gartner predicts a significant shift in the adoption of artificial intelligence (AI) within enterprise applications, forecasting that by 2026, 40% of these applications will feature task-specific AI agents. This marks a dramatic increase from less than 5% in 2025, with AI expected to drive around 30% of enterprise application software revenue by 2035. Concurrently, AI-enabled personal computers are projected to dominate the global PC market, claiming over 50% by 2026. Despite market challenges such

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00:20:11

Navigating AI in PR: Strategies to Combat AI Washing...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/31

Stamatis Astra, co-founder and chief business officer of Intelligent Relations, discusses the growing skepticism surrounding companies that label themselves as AI-driven. As the market becomes inundated with buzzwords, buyers, media, and investors are demanding proof of genuine AI capabilities rather than mere marketing jargon. Astra emphasizes the importance of honesty in branding, urging companies to highlight their actual use of AI without exaggeration. He outlines the three main aspects of AI in

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00:55:48

AI’s Dark Side: What Every MSP Needs to Know

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/29

AI is revolutionizing the landscape of cybercrime, introducing sophisticated threats such as deepfakes, voice cloning, and autonomous attacks. The rise of generative AI tools has led to a staggering increase in phishing messages and email fraud losses, with many organizations reporting that they have already experienced AI-powered attacks. Despite this alarming trend, a significant number of cybersecurity professionals express a lack of confidence in their ability to detect these advanced threats

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1,773 results

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