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PODCAST

Tap Talk

Illinois State Water Survey

Everyone has a role to play in protecting public health. Tap Talk, the Drinking Water in Rural America Podcast, connects professionals across the drinking water community with ideas to extend and enhance our work.

science natural sciences

All Episodes

01:06:09

TT052 – Exploring Best Practices for Online Operator...

Tap Talk ·

2025/01/23

Next up on Tap Talk, Steve and Jennifer welcome Dr. Sidney Innerebner of Colorado-based Indigo Water Group to the show. Sidney is certified as an engineer and as both a wastewater operator and industrial operator in Colorado, and has been working in various aspects of the environmental services field since 1990. At Indigo, much of her work revolves around operator training, both in-person and online. Best practices in online training to enable meaningful learning is a particular passion, which she

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51:00

TT051 – Resources for Well and Septic Owners to Face...

Tap Talk ·

2025/01/16

This week on Tap Talk, Jennifer and Steve chatted with Dr. Andrea Albertin and Dr. Yilin Zhuang of the University of Florida Extension's Florida Well Owner Network (FWON). From intensified hurricanes to rising sea levels to eroding coasts, climate change has brought a number of significant environmental challenges to Florida. The state's millions of well and septic users — common in urban areas as well as the typical rural ones — face unique struggles in equipping their properties to face these

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50:27

TT050 — Solving the Challenges of a National CEU Program

Tap Talk ·

2025/01/09

Tap Talk hits 50 episodes! For this landmark episode, we welcome Matt Jones to the show. Matt is the manager of the Continuing Education Credit Program for the Water Environment Federation (WEF). Steve and Jennifer discuss with him the complexities of certifying and delivering continuing education credits to operators and engineers in all 50 states, particularly for large in-person events like WEFTEC and other WEF conferences. Visit drinkingwaterpodcast.org to learn more and find the full show notes

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51:20

TT049 – Bringing Water to All With Water Well Wish

Tap Talk ·

2025/01/02

In the premiere episode of our fifth season, Steve and Jennifer welcome Terry Morse to Tap Talk. Terry is the CEO of the National Ground Water Association, as well as its charitable arm, The Groundwater Foundation. Last year, the foundation launched Water Well Wish, an endeavor to make sure that every American has access to clean, safe water by funding the construction of wells for families in need. Steve, Jennifer, and Terry discuss the success of Water Well Wish and the commitment of the

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45:09

TT048 — Solutions-Focused Journalism: Creating Water...

Tap Talk ·

2024/05/24

In the final episode of our fourth season, Steve and Jennifer welcome Travis Loop to Tap Talk to discuss how to use solutions-focused journalism and storytelling to address our various water problems. Travis is the founder of waterloop, a nonprofit media outlet exploring the progress and successes in tackling water challenges in the United States through podcasts, videos, and social media content. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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47:33

TT047 — Hands-On Training: How to Develop the Water...

Tap Talk ·

2024/05/16

The latest episode of Tap Talk delves back into the topic of how to develop and train the newest generation of the water workforce. Jennifer and Steve talk with Matt Maas, the director of the Environmental Resources Training Center at Southern Illinois University Edwardsville. The ERTC is a one-of-a-kind facility with working pilot plants and laboratories that allow students to experience hands-on training throughout the entire certification program. Visit drinkingwaterpodcast.org to learn more and

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30:40

TT046 - Lead Service Line Replacements: Lessons from...

Tap Talk ·

2024/05/08

This week we are bringing you part two of our conversation with Brenda Culler and Joshua Pecek of Cleveland Water's lead service line replacement team! The substantial efforts of their team provide a model for other water systems of all sizes who are developing their own plans to replace the millions of lead service lines in the United States. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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36:57

TT045 - Lead Service Line Replacements: Lessons from...

Tap Talk ·

2024/05/02

The EPA estimates there are over nine million lead services lines to replace in the United States. During this week's Tap Talk, we learn about the efforts at Cleveland Water to replace these service lines that have landed Cleveland and Cuyahoga County ahead of the curve. We welcome Cleveland Water's Brenda Culler, Lead Program Manager, and Joshua Pecek, Work Administrator of the Lead Service Line Replacement Program. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this

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44:41

TT044 - Cybersecurity: Helpful Resources for Small...

Tap Talk ·

2024/04/25

On this week's Tap Talk, we're talking about a topic that is becoming ever more important for water utilities: cybersecurity. Steve and Jennifer discuss how essential it is to protect the digital systems at even the smallest of water systems and the basic steps that those smallest utilities can take with Jennifer Lyn Walker, the Director of Infrastructure Cyber Defense for WaterISAC. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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32:52

TT043 - Local Solutions: A Key to Growing the Water...

Tap Talk ·

2024/04/18

This week, we continue our conversation with Mike Sullivan and Shannon Drosnock, utility directors from suburban Philadelphia. Mike and Shannon lead a successful internship program for Pennsylvania Municipal Authorities Region 1. In this episode, they talk with Steve and Jennifer about the logistics of their program, how they appeal to potential participants, and how the model could be duplicated for other utilities across the country. Visit drinkingwaterpodcast.org to learn more and find the full

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34:05

TT042 - Local Solutions: A Key to Growing the Water...

Tap Talk ·

2024/04/11

This week, we welcome two guests from Pennsylvania: Mike Sullivan, executive director of the Northampton Bucks County Municipal Authority; and Shannon Drosnock, executive director of the Montgomery Township Municipal Sewer Authority. Mike and Shannon lead a successful internship program for Pennsylvania Municipal Authorities Region 1, in the greater Philadelphia area. They talk with Steve and Jennifer about their efforts to combat the "silver tsunami" affecting the water workforce. Visit

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42:24

TT041 - Data: The Key to Private Well Advocacy

Tap Talk ·

2024/04/04

This week, Jennifer and Steve are chatting with Amie Shei from the Health Foundation of Central Massachusetts, which for five years has been lobbying for the implementation of statewide regulations on private well water quality. Listen to learn how data from sampling private wells has been essential to these efforts and other strategies to advocate for the safekeeping of private wells. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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40:33

TT040 - Be the Champion: Building Knowledge with...

Tap Talk ·

2024/03/28

Bob Dunlevy of U.S. EPA's Region 7 (Iowa, Kansas, Missouri, Nebraska) has been hosting and facilitating an asset management stakeholder group and conference call for 15 years. This week, Steve and Jennifer talk with Bob about building understanding of asset management in water utilities and how informal communities can be an essential tool for knowledge building. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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44:04

TT039 - RCAP at 50: Building Sustainable Rural...

Tap Talk ·

2024/03/21

The Rural Communities Assistance Partnership (RCAP), WaterOperator.org's principal collaborative partner, has been providing technical assistance to America's rural communities for 50 years. Today, we chat with RCAP CEO Olga Morales-Pate about the challenges of ensuring the sustainability of rural communities, what it means to be a technical assistance provider, and why passion is the most important part of the job. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this

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40:01

TT038 - Operator Training: It Takes Skill

Tap Talk ·

2024/03/14

The methods with which we teach and train water operators have evolved as the world changes around us, but one thing hasn't changed: It takes skill and effort on the parts of both the teacher and learner to ensure the most effective possible training. In this episode, we chat with Ramzi Mahmood of the Office of Water Programs at California State University, Sacramento, about what he's learned from his years of teaching and the future of operator training. Visit drinkingwaterpodcast.org to learn more

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46:26

TT037 - Partnership: The More You Give, The More You Get

Tap Talk ·

2024/03/07

In the time we've spent building and maintaining WaterOperator.org and its family of websites, the importance of building strong partnerships and teams has never been more apparent. In our Season Four premier episode, Tap Talk hosts Steve and Jennifer Wilson look back on the beginnings of WaterOperator.org, discuss the evolution and expansion of our programs, and the value of our partnerships in helping those we serve. Visit drinkingwaterpodcast.org to learn more and find the full show notes for

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50:33

TT036 - Busting Myths about Regionalization

Tap Talk ·

2023/06/24

Regionalization is not just one thing, but a spectrum of partnership opportunities for efficiency and economies of scale. In this episode we’re chatting with RCAP’s Laura Landes and Sarah Buck about the fundamentals of regionalization and why these conversations are so important to the sustainability of small and rural water systems. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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52:22

TT035 - The State of Drinking Water

Tap Talk ·

2023/06/15

As we approach 50 years of the Safe Drinking Water Act, public water systems and state regulators continue to face new and long-standing challenges. In our conversation with Alan Roberson, Executive Director of the Association of State Drinking Water Administrators, we discuss the most pressing issues as well as efforts to increase compliance and sustainability for the most disadvantaged communities. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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43:48

TT034 - Leveraging Passion to Protect Public Health

Tap Talk ·

2023/06/08

Pennsylvania has no statewide well construction code or other private well regulations, but this suburban Philadelphia county is one of a small number leading the way to greater public health protection in the state. In this episode we’re chatting with Kyle Schmeck about the Montgomery County program and the lessons he has learned. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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30:47

TT033 - Research for Water Equity (Part 2)

Tap Talk ·

2023/05/31

In the second half of our conversation with Dr. Kelsey Pieper, we discuss alternate perspectives on real private well problems. The conversation reiterates the need for personalized solutions, raises various research questions, and shares opinions on the needed direction for public outreach. Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!

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