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PODCAST

Leaders In Payments

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.

business management

All Episodes

32:47

Women Leaders in Payments: Karen Xu, CFO of North...

Leaders In Payments ·

2025/07/28

The payments landscape is undergoing dramatic transformation, demanding new approaches to leadership and innovation. Karen Xu, Chief Financial Officer for North America at Ingenico, brings a fresh perspective on navigating this evolution while balancing personal and professional priorities. Growing up in Shanghai's French Concession sparked Karen's curiosity to explore the world, eventually leading her to America with a full scholarship to Emory University. After building expertise at consul...

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23:43

Women Leaders in Payments: Aglika Dotcheva, CFO at...

Leaders In Payments ·

2025/07/25

Aglika Dotcheva's journey from organizing student strikes in post-communist Bulgaria to becoming CFO of Riskified is a masterclass in resilience and adaptive leadership. With just $3,000 in her pocket and dreams of a better future, Agi arrived in New York, eventually studying at Columbia University before finding her path in fintech. What makes Agi's story particularly compelling is how she transformed setbacks into stepping stones. When her investment banking offer disappeared during an eco...

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21:45

Women Leaders in Payments: Outhay Lovan, Chief People...

Leaders In Payments ·

2025/07/23

What happens when bold career moves and authentic leadership philosophy unite? Just ask Outhay Lovan, Chief People Strategy Officer at VizyPay, who transformed from LinkedIn observer to executive leader by taking an unconventional path that started with "stalking" the company online. In this captivating conversation for Women Leaders in Payments month, Outhay reveals her remarkable journey from human resources management into the payments industry. Born in Laos with parents from Laos and Tha...

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20:26

Women Leaders in Payments: Debopama Sen, Head of...

Leaders In Payments ·

2025/07/21

From humble beginnings as a mathematics student in India to overseeing Citi's payments operations across 94 countries, Debopama Sen's 29-year journey offers valuable lessons for aspiring leaders. Her perspective on leadership is refreshingly practical: find the signal amidst the noise, articulate a clear strategic vision, and focus on helping your team excel. "It shouldn't be about the leader," she emphasizes, noting that in today's AI-driven landscape, the competitive edge comes from develop...

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22:04

Women Leaders in Payments: Lena Hackelöer,...

Leaders In Payments ·

2025/07/18

"The ability to juggle multiple projects and priorities is on a different level with working mothers," observes Lena Hackelöer, CEO and founder of Brite Payments, during our illuminating Women Leaders in Payments episode. Five years after launching her company focused on account-to-account payments in Europe, Lena brings fresh perspectives on leadership, innovation, and diversity in the rapidly evolving FinTech landscape. Having cut her teeth at Klarna during its early growth stages, Lena's ...

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27:30

Women Leaders in Payments: Ahalya Vijay, VP Product...

Leaders In Payments ·

2025/07/16

What happens when your work drains rather than energizes you? For Ahalya Vijay, VP of Product Operations at Worldpay, this realization sparked a pivotal career transformation from consulting to product leadership in payments. In this illuminating conversation for Women Leaders in Payments month, Ahalya shares her global journey from Singapore to the crossroads of product and technology transformation. With remarkable candor, she reveals how an exercise mapping her energy levels across variou...

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34:27

Women Leaders in Payments: Andie Hill, EVP, Agent...

Leaders In Payments ·

2025/07/14

Andie Hill's career defies traditional paths. From searching newspaper classifieds to becoming Executive Vice President of Agent Sales at Payroc, her journey illustrates how authenticity and relationship-building create leadership success in the payments industry. "Being relevant and authentic" defines modern leadership for Hill. Throughout our conversation, she dismantles the myth that leaders must present a perfect image, emphasizing instead that showing up as your genuine self - even on d...

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38:30

Women Leaders in Payments: Maggie O'Toole, Chief...

Leaders In Payments ·

2025/07/11

Maggie O'Toole's remarkable journey from arriving in Chicago from Poland with just $300 to becoming Chief Client Officer at Dash Solutions exemplifies the power of mindset and determination in creating extraordinary outcomes. Her story serves as both inspiration and blueprint for anyone looking to make their mark in the payments industry. With disarming candor, Maggie shares the formative experiences that shaped her leadership philosophy – from bartending jobs in her early days to orchestrat...

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38:31

Women Leaders in Payments: Sheffali Welch, Chief...

Leaders In Payments ·

2025/07/09

Discover the evolution of leadership in the payments industry through the lens of someone who's lived it. Sheffali Welsh, Chief Operating Officer of The Clearing House, brings a unique perspective shaped by her unconventional journey from cognitive science studies to overseeing operations for America's only private payment network operator. The payments landscape demands a special kind of leadership – one that balances innovation with stability, risk-taking with prudence, and technical exper...

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35:15

Women Leaders in Payments: Serena Smith, Chief Client...

Leaders In Payments ·

2025/07/07

What happens when the primary users of an industry's products aren't well-represented in its leadership? Serena Smith, Chief Client Officer at i2c, tackles this fundamental question in a fascinating exploration of women's influence in the payments ecosystem. The stark reality? Women drive 85% of consumer purchases across categories but hold only 27% of C-suite positions in financial services. This disconnect creates a leadership opportunity that Serena has embraced throughout her remarkable ...

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28:47

Women Leaders in Payments: Billi Jo Wright, Head of...

Leaders In Payments ·

2025/07/01

Billi Jo Wright's unconventional journey from working in her uncle's sheet metal factory to executive leadership in payments spans nearly three decades and offers powerful lessons about persistence, adaptability, and betting on yourself. Without a college degree but armed with boundless curiosity, Billi Jo navigated through various roles across issuing and acquiring before finding her passion in risk management, where she's thrived by approaching old problems with fresh perspectives. Two piv...

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19:01

Floris de Kort, CEO of Thunes | Episode 406

Leaders In Payments ·

2025/06/26

What happens when you build direct connections to over 350 real-time banks and wallets worldwide? You create what Thunes CEO Floris de Kort calls "the smart superhighway to move money around the world." The limitations of traditional cross-border payments are all too familiar for businesses operating globally. SWIFT transfers take days, lack transparency, come with hefty fees, and stop completely on weekends and holidays. Thunes is revolutionizing this outdated model by enabling real-time pa...

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39:35

Pulse of Payments: Swipe Right on SoftPOS: Unlocking...

Leaders In Payments ·

2025/06/24

Step into the world of payment innovation with Pierre Aurel, Chief Product Officer, and Norman Frankel, Chief Growth Officer at Stanchion Payments as they demystify SoftPOS technology - the revolutionary software turning ordinary smartphones into powerful payment terminals. SoftPOS fundamentally transforms how merchants accept payments, enabling any NFC-capable Android or iOS device to process contactless transactions without specialized hardware. This breakthrough eliminates barriers for sm...

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25:34

Matt Brennan, CEO of Spire | Episode 404

Leaders In Payments ·

2025/06/18

What happens when you combine the merchant benefits of pay-by-bank transactions with the consumer rewards typically reserved for credit cards? Matt Brennan, CEO of Spire, reveals how their groundbreaking approach is transforming everyday payments across America. Brennan walks us through Spire's innovative branded payment solution that powers merchant-specific programs like Shell's "S-Pay." By partnering with Discover Network, Spire issues 16-digit PANs linked to consumers' bank accounts - cr...

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24:04

Rui Ribeiro, Co-Founder & CEO of Jscrambler | Episode...

Leaders In Payments ·

2025/06/12

Digital commerce security stands at a critical crossroads, with an average of 66 third-party vendors present during the typical e-commerce checkout flow. Each of these represents a potential security vulnerability that could compromise your customers' payment data. Few understand this landscape better than Rui Ribeiro, Co-Founder and CEO of Jscrambler. Ribeiro's journey began in Portugal with a computer science background that led him through the banking industry before identifying a crucial...

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23:31

John Gordon, CEO of ValidiFI | Episode 402

Leaders In Payments ·

2025/06/10

The future of payments is shifting dramatically as consumers demand more options and businesses seek better ways to assess risk. John Gordon, CEO of ValidiFI, takes us deep into how bank account behavior data is becoming the missing puzzle piece in understanding consumer reliability beyond traditional credit scores. Gordon explains how ValidiFI sits at the critical intersection of compliance and fraud prevention, helping businesses meet NACHA's WEB debit rule requirements while gaining valua...

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23:07

Maxim Galash, CEO of Coinchange | Episode 401

Leaders In Payments ·

2025/06/04

Max Galash takes us on a fascinating journey through the rapidly evolving cryptocurrency landscape as CEO of Coinchange, a global crypto brokerage and asset management platform with offices in Warsaw and Toronto. Having pivoted from a direct-to-consumer approach following the collapse of major players like Celsius and BlockFi, CoinChange now focuses exclusively on B2B relationships with crypto operators, exchanges, neobanks, and payment platforms. What sets them apart in this emerging space ...

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34:34

Barry McCarthy, President & CEO of Deluxe | Episode 400

Leaders In Payments ·

2025/05/29

We’ve officially reached 400 episodes of the Leaders in Payments Podcast - and what a journey it’s been. I’m incredibly proud of this milestone and truly grateful to our listeners, guests, and community. With over 375 guests featured, we’ve uncovered countless insights from the best minds in the business. To celebrate episode 400, I sat down with Barry McCarthy, President and CEO of Deluxe. Barry takes us on a fascinating journey through the transformation of a century-old company once known ...

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26:27

Mike Hudack, CEO & Co-Founder of Sling Money |...

Leaders In Payments ·

2025/05/27

As CEO & Co-Founder of Sling Money, Mike is transforming how we think about sending funds across borders by making international transfers as effortless as sending a text message. During our conversation, Mike reveals how a personal experience moving USDC between the UK and San Francisco sparked his vision. The transfer itself was instant and free, but everything around it felt clunky – "like using a Unix command line from the 80s." This insight led him to create what he calls "the macOS...

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19:06

Frank Arellano, CEO of Revolv3 | Episode 398

Leaders In Payments ·

2025/05/22

Frank Arellano, founder and CEO of Revolv3, peels back the curtain on a staggering $600 billion problem plaguing the payments industry that few executives fully understand. False declines - legitimate transactions incorrectly rejected by payment processors - account for a shocking two-thirds of all credit card declines. For subscription-based businesses, this translates into devastating levels of involuntary customer churn. Drawing from his 25 years of experience at companies like Ingram Mic...

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438 results

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