PMP Industry Insiders

31:56

Episode 277: What’s Happening with Rollins & What It...

PMP Industry Insiders ·

2026/06/04

This week, Dan and Donnie break down the recent drop in Rollins stock, what’s driving Wall Street’s reaction and why it matters for the pest control industry. They discuss the impact of CFO Ken Krause’s resignation, explain why the core business remains strong and review what this could mean for valuations, deal activity and rolled equity in today’s M&A market.Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/ Donnie Shelton, Triangle Home

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14:34

Top Takeaways From May | Insiders Rewind

PMP Industry Insiders ·

2026/06/01

🎙️ Welcome to Insiders Rewind — Recapping May.This month, we are looking back to: Ep. 273 - Answering the Call: When & How to Deploy AI Voice In Your Business Ep. 274 - Brace for Impact: Economic Signals Pest & Lawn Owners Should Watch Ep. 275 - Streamlining the Pest Control Sales Process Ep. 276 - CEO Perspective: Next-Gen Leadership at Epcon Lane A HUGE shout to our sponsors! Coalmarch: https://www.coalmarch.com/podcast PestSure: https://www.pestsure.com/ Voice for Pest:

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31:23

Episode 276: CEO Perspective: Next-Gen Leadership at...

PMP Industry Insiders ·

2026/05/28

In this episode of the PMP Industry Insiders Podcast, Dan and Donnie interview Kacey Wyman, CEO of Epcon Lane Pest Control, a fourth-generation family business. They discuss her transition to CEO, her involvement in NPMA leadership, and what it takes to create a self-sustaining business while maintaining 90 percent recurring revenue. She also shares details about the company's nonprofit initiative supporting children with cancer and their families through Akron Children's Hospital. Guest: Kacey

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40:44

Episode 275: Streamlining the Pest Control Sales...

PMP Industry Insiders ·

2026/05/21

This week, SmarterLauch Co-Founders Eric Fletcher & Cody Smith join Dan and Donnie on the PMP Industry Insiders Podcast. They walk through the development of their proposal software, how it works and the ROI pest control companies typically see when they use it. Donnie also shares Triangle Pest Control's experience with SmarterLauch.Guests: Eric Fletcher & Cody Smith, Co-Founders, SmarterLaunch Hosts: Dan Gordon, PCO Bookkeepers & M&A

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37:10

Episode 274: Brace for Impact: Economic Signals Pest...

PMP Industry Insiders ·

2026/05/14

Economist, author and Forbes contributor Bill Conerly, Ph.D., join Dan and Donnie this week on the PMP Industry Insiders Podcast. Bill discussed the potential for a global recession related to the war in Iran, changing labor market dynamics, AI's impact and more. He closed with advice for a simple approach to contingency planning in your business. Guest: Bill Conerly, Ph.D., Economist, Author & Consultant Hosts: Dan Gordon, PCO Bookkeepers & M&A

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40:54

Episode 273: Answering the Call: When & How to...

PMP Industry Insiders ·

2026/05/07

This week, Dan and Donnie welcome back Raymond Kidwell, director of business development for Voice for Pest, for an update on the current capabilities of AI voice agents. Raymond explains how pest and lawn companies are using this ever-changing technology now, where it's going in the future, and how companies that have not yet incorporated it can get started. Guest: Raymond Kidwell, Director of Business Development, Voice for Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A

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18:02

Top Takeaways from April | Insiders Rewind

PMP Industry Insiders ·

2026/05/04

🎙️ Welcome to Insiders Rewind — Recapping April.This month, we are looking back to: Ep. 268 - After the Exit: How to Keep More of What You’ve Built Ep. 269 - Q1 Wrap: A Cooling Economy or Just a Cold Winter? Ep. 270 - Reactive to Proactive: Rethinking Driver Safety in Pest & Lawn Ep. 271 - How to Build Strong Mid-Level Management in Pest Control Ep. 272 - Scale Smarter with ROI-Driven Marketing in Pest & Lawn A HUGE shout to our sponsors! Coalmarch: https://www.coalmarch.com/podcast

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37:20

Episode 272: Scale Smarter with ROI-Driven Marketing...

PMP Industry Insiders ·

2026/04/30

This week, Donnie and Dan welcome back Alex Booth, a digital marketing consultant for Coalmarch, to the podcast. He explains how AI search changes are affecting marketing strategies for pest and lawn businesses and what owners must focus on to grow. He details the importance of properly and consistently tracking leads and advice for focusing on revenue attribution rather than just traffic metrics. Guest: Alex Booth, Digital Marketing Consultant, Coalmarch Hosts: Dan Gordon, PCO

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38:54

Episode 271: How to Build Strong Mid-Level...

PMP Industry Insiders ·

2026/04/23

This week, Dan and Donnie sit down with Kevin Lemasters, Founder of PCO Leader Academy and Action Leadership, to tackle one of the pest control industry’s biggest challenges: developing strong middle management. Kevin breaks down his 18-month train-the-trainer leadership program, explains why investing in leaders is critical for growth and shares insights on self-awareness, accountability, and the traits that define an effective mid-level manager.Guest: Kevin Lemasters, Founder, PCO Leader

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34:02

Episode 270: Reactive to Proactive: Rethinking...

PMP Industry Insiders ·

2026/04/16

In honor of National Distracted Driving Awareness Month, Dan and Donnie welcome David Coleman from Truce Software and Romex Pest Control's Technical Manager Kannon Cravey to the show. They cover how Truce turns mobile devices into driver coaching tools instead of enforcement systems, how the platform addresses distracted driving and what implementation can look like for a pest or lawn company. Guests: David Coleman, Head of Commercial Solutions, Truce Software & Kannon Cravey, Technical

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39:57

Episode 269: Q1 Wrap: A Cooling Economy or Just a...

PMP Industry Insiders ·

2026/04/09

This week, Dan and Donnie analyze the available data for the first quarter of 2026, including the Pest Index, unemployment figures and fuel, labor and material costs. They discuss the impact of this winter's cold snap, how the industry is holding up against the March energy spike, thoughts on price increases and AI's impact on marketing. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services

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16:21

Top Takeaways From March | Insiders Rewind

PMP Industry Insiders ·

2026/04/06

Welcome to Insiders Rewind - Recapping FebruaryThis month, we are looking back to: -Ep. 264 - No More Artificial Harmony: Master Conflict and Build a Better Company -Ep. 265 - 100 Years In: How Sprague Pest Grows & Wins in Commercial Services -Ep. 266 - Why Getting Involved with Regulatory Issues Matters -Ep. 267 - Exit by Design, Not by Exhaustion: A Planned Exit vs. A Desperate One. A shout to our sponsors! Coalmarch: Digital strategies and conversion-driven websites are waiting for you

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45:20

Episode 268: After the Exit: How to Keep More of...

PMP Industry Insiders ·

2026/04/02

This week, Dan and Donnie welcome Nick Bartolo, CFA, CPA, founder of Essential Partners, a wealth management firm specializing in post-exit planning. He shares strategies for maximizing after-tax wealth, including Roth IRAs, company retirement plans, and diversification of investment portfolios, with emphasis on preparing businesses for potential sale at any time.Guest: Nick Bartolo, Founder, Essential Partners Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle

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44:14

Episode 267: Exit by Design, Not by Exhaustion: A...

PMP Industry Insiders ·

2026/03/26

This week, Dan and Donnie discuss why 80 percent of businesses fail to sell when they go to market, and they explore what it takes to maximize a company's value over several years using a proper discover/prepare/decide model, rather than exiting at a disadvantageous time.Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services

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36:12

Episode 266: Why Getting Involved with Regulatory...

PMP Industry Insiders ·

2026/03/19

In Part 3 with the Pest Control Business Coach team, Rick Bell, former VP of government relations at Arrow Exterminators, joins Dan and Donnie to discuss why smaller companies need to engage with regulators and participate in legislative processes. He provides successful examples of industry advocacy and outlines the primary issues PMPs should monitor. Guest: Rick Bell, Technical & Compliance Coach, Pest Control Business Coach Hosts: Dan Gordon, PCO Bookkeepers & M&A

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35:30

Episode 265: 100 Years In: How Sprague Pest Grows &...

PMP Industry Insiders ·

2026/03/12

This week, Dan and Donnie welcome AJ Treleven, executive vice president of Sprague Pest Solutions, to the show. He covers the history and philosophy of the 100-year-old family business and shares how Sprague has grown to $50 million-plus with a stewardship mindset and a commercial focus.Guest: AJ Treleven, Executive Vice President, Sprague Pest Solutions Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services

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42:26

Episode 264: No More Artificial Harmony: Master...

PMP Industry Insiders ·

2026/03/05

This week, Dan and Donnie address the best way for leaders to encourage healthy conflict to ultimately improve their companies. They share their mistakes, signs you may have a problem and recommendations for getting great results, including training your team to speak up respectfully. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services

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13:27

Top Takeaways from February | Insiders Rewind

PMP Industry Insiders ·

2026/03/03

Welcome to Insiders Rewind - Recapping FebruaryA shout to our sponsors! Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours! PestSure - Providing pest industry specific insurance for your business and insuring the future of pest control. VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast

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38:54

Episode 263: Legislative Day: Focus On State...

PMP Industry Insiders ·

2026/02/26

This week, Dan and Donnie welcome Andy Architect (COO) and Megan Striegel (Senior Director of Public Policy) from NPMA to discuss the 2026 Legislative Day event, March 15-17 in Washington, D.C. They share priorities for this year's hill visits, including state pesticide preemption and legislation related to credit card swipe fees and wildlife services. They also cover practical advice for industry members who cannot attend Legislative Day in person, including suggestions for local advocacy and

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36:26

Episode 262: Practical AI Lessons from a Mid-Sized...

PMP Industry Insiders ·

2026/02/19

This week, My Pest Pros Co-Owner Brett Lieberman joins Dan and Donnie to share his company's real-world experiences with AI implementation. He discusses his firm's AI voice agent that books jobs and handles customer inquiries, what he learned from analyzing 1.3 million lines of call transcripts and how he created an AI board of directors to provide feedback on business decisions.Guest: Brett Lieberman, Co-Owner, My Pest Pros Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie

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