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PODCAST

Dental Protection Australia

Dental Protection

The Dental Protection Australia podcast channel discusses the key and current dentolegal risks and issues affecting dental practitioners across Australia. The Dental Protection advisory team provide helpful advice and guidance on how to steer clear of dentolegal risks, assisting you to provide safe and high quality dental care for your patients. RiskBites provides short, bite sized guidance for some of the issues impacting the profession right now.

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All Episodes

13:35

RiskBites: Burnout – using your third space wisely

Dental Protection Australia ·

2024/10/26

Join Dr Annalene Weston and Dr Kiran Keshwara, dentolegal consultants at Dental protection as they discuss the issue of Burnout, one of the most pressing concerns for contemporary dental practitioners globally.Annalene is a champion for interventions that safeguard the needs of dental professionals and in this episode, she explains what Burnout is, how it feels and how it can present in ourselves, our colleagues and in our practice.Annalene and Kiran, also discuss the concept of a third space and

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13:40

RiskBites: When can a patient sue?

Dental Protection Australia ·

2024/10/12

The thought of litigation can unsettle the most seasoned practitioner. A question often asked by members who have received notification, or a threat of legal proceedings is …. ‘When can patients sue?’In this episode of RiskBites Senior dentolegal consultant Dr Annalene Weston and Dr Kiran Keshwara, from Dental protection discuss the how, when and why patients can successfully sue their dentist.They go on to explain the process of legal claims and provide sequential advice on how to proceed if you do

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13:13

RiskBites: I’ve received a solicitors letter

Dental Protection Australia ·

2024/09/28

Receiving a solicitors letter can be a terrifying experience for any practitioner, particularly when you read it, and are unsure what it means for you and your registration Join Senior Dentolegal Consultant Dr Annalene Weston and Dr Mike Rutherford from Dental Protection as they discuss the different types of letters that can be received, and what to do when they are.

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11:49

RiskBites: How to document risks and warnings

Dental Protection Australia ·

2024/09/14

In this episode of RiskBites, Senior dentolegal consultant Dr Annalene Weston and Dr Ralph Neller focus on how practitioners can best capture their discussions about risk and warnings in their clinical records. Annalene and Ralphs discussion highlights the challenges faced by practitioners when their records fail to evidence these discussions and provide helpful advice of how to document both general and particular risks specific to each procedure and patient

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18:08

RiskBites: Online regret repent later

Dental Protection Australia ·

2024/08/31

The internet and virtual communication have brought significant gains to our profession and although this might only seem positive, in reality, there is a downside. The fallout from these advances can result in unexpected and unintended consequences for practitioners and patients alike. Join Senior Dentolegal Consultant Dr Annalene Weston and Dr Colm Harney from Dental Protection as they discuss the phenomenon of ‘online disinhibition effect’ and the role it plays in online communication. They

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8:48

RiskBites: Dealing with Angry Patients

Dental Protection Australia ·

2024/08/17

At Dental Protection, we are seeing an increase in the number of calls from members who are dealing with upset, angry or aggressive patients.In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston and Dentolegal consultant Dr Kiran Keshwara provide helpful advice on how to recognise an upset or angry patient and provide tips and strategies on how to manage these challenging situations, achieving this best outcome possible for you and your patient.

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13:31

RiskBites: Boundary setting for patients who push

Dental Protection Australia ·

2024/08/03

Some aspects of communication with patients are not just necessary, they are vital to ensuring the success of your business and or your individual reputation. In this episode of RiskBites, Dental Protections Senior dentolegal consultant Dr Annalene Weston and our inhouse lawyer Helen Harbourne, discuss the importance of establishing clear professional and personal boundaries with patients from the outset. Identifying the types of patients who might seek to challenge these boundaries, and how best to

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11:45

RiskBites: Saying No to Patients

Dental Protection Australia ·

2024/07/20

Saying no to patients or refusing treatment can be difficult for any well-meaning and caring practitioners. In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston and Dr Kiran Keshwara from Dental Protection focus on the critical subject of how we say no to patients, asking and answering that all-important question ‘Can we do it, should we do and if we should, how are we going to do it'

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14:52

RiskBites: The role of body dysmorphic disorder

Dental Protection Australia ·

2024/07/06

Members often suggest content for our podcasts, usually in areas of interest or where they perceive there is a need for more information. Body dysmorphic disorder is one such area, which most would agree is both poorly understood in the dental profession and the broader community. In this edition of RiskBites Senior Dentolegal consultant Dr Annalene Weston and Dr Mike Rutherford focus on the role of body dysmorphic disorder and how it impacts on our ability to achieve patient satisfaction.

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9:01

RiskBites - Potential pitfalls of aesthetic dentistry

Dental Protection Australia ·

2024/06/22

Aesthetic dentistry is an exciting area of dentistry, one that has accelerating in growth and popularity among patients and practitioners alike. While it can be very rewarding, it doesn’t come without its own specific set of risks and complications. Risks that are often far reaching and more challenging than routine dentistry.In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston and Dr Kiran Keshwara from Dental Protection discuss the potential pitfall of aesthetic dentistry

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11:21

RiskBites: I have received an audit letter from a...

Dental Protection Australia ·

2024/06/08

“Why me?” Dr Mike Rutherford and Dr Annalene Weston discuss why you may have received an audit letter.Further Resourceshttps://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/i-have-received-an-audit-letter-from-a-health-fund-or-medicare_This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

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50:57

RiskMatters: David Hallett – Why are item numbers so...

Dental Protection Australia ·

2024/05/25

Join Dr David Hallett and Dr Annalene Weston in our latest RiskMatters podcast ‘Why are item numbers so important?’. This insightful discussion on dental item numbers will cover the appropriate use of the ADA glossary codes and in contrast their inappropriate use. Listen as we explore key topics such as why dental practitioners are audited by health funds and Medicare, how the process works and what the best possible outcomes are. Also, find out why dental records are important when it comes to

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15:12

CaseMatters: I though she knew what she was doing

Dental Protection Australia ·

2024/05/11

Did you know that CaseMatters titles are genuine quotes from patient complaints that Dental Protection have assisted member with across the globe? The title of this CaseMatters podcast is “I thought she knew what she was doing’ which involved the provision of cosmetic veneers. When a breakdown in communication unexpectedly occurred, the unfortunate result was a complaint to the regulator, a regulatory caution and a legal compensation claim.

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12:41

RiskBites: Assault, Battery and Trespass

Dental Protection Australia ·

2024/04/27

In this episode of RiskBites Senior dentolegal consultant Dr Annalene Weston and Dental Protections inhouse lawyer Helen Harbourne discuss a particular type of allegation being increasingly argued in compensations claims, this being assault battery, and trespass. Listen in as Annalene and Helen discuss what these terms mean in the eyes of the law and how you can avoid being subject to such accusations.

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67:36

Risk Matters: The road less travelled

Dental Protection Australia ·

2024/04/13

Join Dr Annalene Weston, Senior Dentolegal Consultant at Dental Protection and Associate Professor Dr Matthew Hopcraft in this personal and informative episode of Risk Matters, titled “The road less travelled”. Listen in as Annalene and Matt revisit his early introduction into dentistry, talk through his illustrious career and explore different ways in which we can use our dental degree, based on their own journeys through the profession.

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11:14

RiskBites - The Tipping Point - I told you already

Dental Protection Australia ·

2024/03/23

Join Dentolegal consultant Dr Simon Parsons and Senior Dentolegal consultant Dr Annalene Weston at Dental Protection, as they consider that in point in time where a patient moves from being a disgruntled patient to a complainant.In this episode Simon recalls a case where a dental practitioner placed six veneers and despite feeling like he had done everything right and the case was a success, his patient was unforgiving when unexpected issues arose.

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10:37

RiskBites - The Tipping Point - Do first responses...

Dental Protection Australia ·

2024/03/09

Join Dr Annalene Weston, Senior Dentolegal consultant at Dental Protection and Case Manger Kristin Trafford Wiezel as they consider that point in time when a patient moves from being a disgruntled patient to a complainant. In this episode Kristin and Annalene discuss a case that highlights the difficulties encountered by practitioners when dealing with complaints, acknowledging that at times these complaints can feel more like a personal attack. In these situations, Annalene and Kristin remind us

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11:30

RiskBites - The Tipping Point - It’s not always about...

Dental Protection Australia ·

2024/02/24

Join Case Manager Anita Kemp and Dr Annalene Weston, Senior Dentolegal Consultant at Dental Protection as they discuss some of the reasons that can sit behind a complaint. You may be surprised to hear that it is not always related to treatment.Listen in as Anita and Annalene talk through a case, where the issues that led to a complaint were instigated before the practitioner even met the patients.

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8:33

RiskBites - The Tipping Point - Consent Counts

Dental Protection Australia ·

2024/02/11

Join Case Manager Kristin Trafford Wiezel and Dr Annalene Weston, Senior Dentolegal Consultant at Dental Protection, as they consider an allegation of treatment without consent through the lens of two cases from the Dental Protection Vault.Listen in as Kristin and Annalene identify and explore the tipping point in both cases – a moment in time when a patient moves from being a disgruntled patient to a complainant.

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49:29

RiskMatters - Cancer... Check! - the changing face of...

Dental Protection Australia ·

2024/01/28

Join Dr Annalene Weston, Senior Dentolegal Consultant at Dental Protection, and Oral Medicine Specialist and Expert Dr Amanda Poon Nguyen for an in-depth Q&A discussion about ‘The changing face of oral cancer’. Listen in as Annalene and Amanda discuss the aetiology of oral cancer, patient demographics and risk factors and red flags. Additionally highlighting the necessity for routine oral cancer screening and the integral role Dental practitioners play in oral cancer screening, identification,

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128 results

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