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PODCAST

ITS Partner"s Video Podcast

We"re an IT consulting company. But we specialize in helping large IT organizations that are trying to meet the service demands of a highly consumerized workforce but find themselves bogged down in the mundane, time-consuming side of IT management. We created a maturity model we call Productive IT Management that helps large organizations get to a higher level of productivity in key IT functions under Service Management, Asset Management, Endpoint Management, & Risk Management.

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All Episodes

18:09

3 ways the ITS Jamf Integration will simplify and...

ITS Partner"s Video Podcast ·

2019/04/19

Many organizations are leveraging Jamf Pro to help manage their Macs, but they frequently experience headaches trying to import Jamf asset data into their CMDB. With our new Jamf integration, you can be up and running in minutes and simplify the process of bringing your Mac software and hardware data into ServiceNow. In this video, Jay Wigard, Product Development Lead at ITS, discusses 3 of the key productivity-driving outcomes delivered by the integration and you’ll get to see it live in

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14:57

Drive Software Asset Management Transparency with...

ITS Partner"s Video Podcast ·

2019/02/21

ServiceNow has a full portfolio to capitalize on this age old problem. In this video we'll be discussing some of the best practices around Software Asset Management (SAM), Software Asset Management Professional (SAM-P), CMDB and leveraging a Discovery tool. ITS Partners is ServiceNow’s specialized partner for SAM and SAM- P implementations. Yvette Mathews, ITAM/CMDB ServiceNow Practice Manager, will be leading the discussion around best practices for Asset Management programs. More at

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36:28

Demo how ServiceNow's Phishing Response Workflow...

ITS Partner"s Video Podcast ·

2018/12/10

Join us for a demonstration of ServiceNow's Phishing Response Workflow. The Security Incident Phishing Workflow allows you to perform a series of tasks designed to handle spear phishing emails on your network. We will also be demoing the New Security Incident Console available from the London Release. We will provide a glimpse into what Security Operations can do to unify and accelerate your response, getting even more value out of the platform. ServiceNow customers are starting to change the game

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39:36

How ServiceNow Security Operations Can Help Unify and...

ITS Partner"s Video Podcast ·

2018/10/08

Despite major organizational investment in security and vulnerability management toolsets, surveys and studies everywhere show that companies are still taking too long to respond to important signals from all of these. Oversights of too much information are delaying security teams ability to identify, mitigate and remediate critical incidents and aging vulnerabilities. In the last 18 months, enterprises have mobilized to take security process and procedure into a SOC workbench with a maturity plan,

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17:38

5 Tips and Tricks To Build a Stronger CMDB Foundation

ITS Partner"s Video Podcast ·

2018/06/13

Does your CMDB look like an attic, filled with old junk and cobwebs? Do you feel like you are missing things in your CMDB? A healthy CMDB is foundational to an excellent Asset Management strategy. On this video, our SACM Lead Architect, Yvette Mathews, will share 5 easy to implement tips and tricks to improve your CMDB’s foundation, along with some best practices to follow in order to maintain it. More at https://www.itsdelivers.com

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31:22

So long DLP... Hello Insider Threat

ITS Partner"s Video Podcast ·

2018/03/22

We learned a lot of lessons about protecting within the 4 walls of the enterprise, but the digital transformation is changing the game, and companies are changing how they play it. Some organizations made some real headway in their privacy programs, others are using the cloud movement to get more serious. Prioritizing protection for the various control points and what we attempt to detect and respond to is much clearer now, but another level of hard work must be done to evolve and adapt with the

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41:00

7 keys to resolving security incidents faster than...

ITS Partner"s Video Podcast ·

2017/12/20

Symantec solutions are essential for helping organizations protect and detect security incidents across the enterprise. But every incident still needs a response from the organization—and in some cases, the response needs to be lightning fast. The challenge is that most companies are still responding at “people speed”—following long runbooks, relying on multiple sources of data, moving data between spreadsheets, responding to long email threads, and creating manual reports. The incident response

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18:49

Security Operations: Incident Response

ITS Partner"s Video Podcast ·

2017/11/10

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17:20

5 Awesome Features with Symantec’s ATP 3.0

ITS Partner"s Video Podcast ·

2017/11/10

Enterprises are increasingly under threat from sophisticated attacks. In fact, threats dwell in an organization’s environment an average of 190 days! Security teams also face multiple challenges when attempting to detect and fully expose the extent of an advanced attack. Symantec’s anticipated evolution to full-fledged Endpoint Detection and Response (EDR) is here to address this! There are a lot of enhancements in this latest version of Symantec's ATP, but we will focus on these 5 highlights in

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53:31

Patch compliance is not a delusion

ITS Partner"s Video Podcast ·

2017/08/23

Let’s face it, Patch Management historically hasn’t been sexy. Despite it being a critical part of any security program, many organizations are still struggling to solve these challenges and often for good reason…it’s complicated and rife with mundane activities and tasks. What’s worse is that a majority of today’s threats are exploiting these well-known and abundant vulnerabilities almost every week. Many are still missing the basics and falling for old tricks that end up causing serious problems

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40:16

Overcoming Roadblocks To DLP Maturity.mp4

ITS Partner"s Video Podcast ·

2017/07/12

If you’re wondering why you still aren’t seeing the value from your DLP investment or can’t seem to move up the maturity scale, you need to watch this video. Many organizations invest in a DLP solution thinking that it will simply plug into their environment and begin preventing data loss. Not true. As with most IT investments, there is more to solving the problem than simply buying a tool. In this webinar we’ll highlight the common mistakes we see organizations make once the dust has settled with

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29:35

Don’t lose your job over Windows 10

ITS Partner"s Video Podcast ·

2017/05/04

If your organization has already completed the migration to Windows 10, there’s really no reason to watch this video. Congratulations! However, if you’re unsure, stuck or frustrated, this event is for you. Like… specifically you. 2 million and counting…Over the past several months, we’ve set migrations in motion for over 2 million endpoints. This is a big enough sample size to draw some relevant conclusions and we think it’s time to raise the community consciousness around this set of challenges. If

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45:41

Keeping Windows 10 in orbit – The Systems Management...

ITS Partner"s Video Podcast ·

2017/03/29

We’ve discovered the launch codes for keeping Windows 10 in orbit in any organization, no matter what systems management solution you use. Here’s the trick – you have to be at the right level for your current maturity. Aim too low and you’ll crash and burn. Aim too high and you’ll just float away into the dark expanse of space… where no one can hear you scream. In this video, Troy Whittaker will be sharing 5 key insights that will help you navigate the significant challenges you’re already facing:

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51:56

Don’t Fall for Shiny Toy Syndrome

ITS Partner"s Video Podcast ·

2017/03/24

Coming out of RSA this year, we’re reminded of the saturation of security tools in the marketplace, both old and new. We all have a hangover from it. It’s easy to see how organizations innocently have taken on distractions from newcomers to the marketplace… and that’s just it; it’s become a vast marketplace. But before some shiny new toy gets your attention, make sure that your current tool set couldn’t be better optimized. Or ensure a low hanging legacy technology wouldn’t address a key gap.

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43:52

Challenging the status quo of IT Management: Keeping...

ITS Partner"s Video Podcast ·

2016/11/15

What IT leaders can learn from “open world” games like Grand Theft Auto and Minecraft. “Open world” games like Grand Theft Auto and Minecraft have transformed the gaming industry and have made a huge impact on our culture because of one simple reason: They give players freedom and control over how they play. Instead of a linear, structured track controlled by the game developers, players can choose their own path and approach. The equivalent transformation is happening in IT––end users expect

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52:36

Ten Mistakes Not to Make When Implementing ITAM/SAM

ITS Partner"s Video Podcast ·

2016/10/05

Organizations often struggle to master the art of IT Asset Management. They stumble over the unexpected hurdles, slowing down or sometimes derailing their ITAM program development. This video will cover the top ten mistakes made most often by companies and how to avoid them. From governance and process to policy and tools, this one hour video will walk you through different facets of an ITAM program to help you become more successful in your ITAM initiative. Presenters: Yvette Mathews, Senior

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14:02

Symantec Data Loss Prevention 14.5 Form Recognition

ITS Partner"s Video Podcast ·

2016/09/16

In this quick demo, Pat McPherson of ITS Partners, shows how Data Loss Prevention Form Recognition allows organizations to detect sensitive information that is contained on forms in a variety of image formats. Learn more at: https://www.itsdelivers.com/solutions/it-risk-management/

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0:35

BigFoot and the Security Drones

ITS Partner"s Video Podcast ·

2016/09/12

Productivity, not visibility, is the key to maturing risk management. Obviously BigFoot is not happy about the drone bothering his family. Learn more about our IT Risk Management team today.

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04:13

Symantec Advanced Threat Protection (ATP) 2.0.2 Update

ITS Partner"s Video Podcast ·

2016/06/16

In this quick update our risk management expert, John Higday, highlights the updates in ATP 2.0.2 which provides IT security teams with the best visibility in their endpoint environment. Advanced Threat Protection - Expose, prioritize, and remediate sophisticated advanced attacks across endpoints, networks, and email, from one single console. Download our ATP whitepaper at https://www.itsdelivers.com/white-paper-the-arms-race-to-stop-advanced-threats/

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59:15

Is 2016 the year for ransomware?

ITS Partner"s Video Podcast ·

2016/03/11

Customers ranging from SMBs to Large Enterprises showed renewed focus to keep malware at bay in 2015. Threat protection roadmaps are also proving that organizations need to be able to detect malware quickly across multiple control points, combined with a layered approach to sniff out malware that’s either hard to detect or coming into the organization in ways that are different than before.Although ransomware already had our attention, it recently it got “very real” for a California hospital who’s

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