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PODCAST

Managing Your Practice

Dimensional Fund Advisors

Managing Your Practice is dedicated to providing financial professionals with best practices in key areas such as driving growth, business efficiency, and the client experience. Dimensional Fund Advisors delivers insights based on our history of industry-leading financial advisor benchmark studies and client surveys. We help advisors leverage those insights when making the critical business decisions successful firms face every day. The information is provided in good faith without any warranty and

business management

All Episodes

44:23

How Leaders Can Map Career Journeys to Drive Growth...

Managing Your Practice ·

2024/04/10

Jennifer Climo, CEO of Milestone Financial Planning, and Martine Lellis, chief talent officer at Mercer Advisors, work in advisory firms that are vastly different in size but have the common goal of creating an environment that fosters growth in both revenue and talent. They share their experience in bringing on new employees, how their firms continue to develop internal opportunities for progression, and the importance of clearly defined career paths that emphasize advocacy on the part of both

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43:46

Future Proofing your Practice: How to Prepare for...

Managing Your Practice ·

2024/03/05

David DeVoe, founder of DeVoe & Co., appropriately nicknamed the "RIA M&A Guru," has spent 15 years helping advisors buy, sell, and merge their firms. With so much to consider in a deal, how are advisors avoiding analysis paralysis when preparing for a transition? Hear from the expert on why you should get purposeful and have a succession plan in place today, what might affect a firm’s value in the current landscape, and how to retain your talent and culture, all while continuing to grow.

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54:55

Strategic Psychology: Elevating Advisory Excellence...

Managing Your Practice ·

2024/01/29

Dr. Moira Somers, founder of Money, Mind and Meaning, is a financial psychologist, family wealth consultant, executive coach, and author, specializing in areas like neuroscience and behavioral economics. Her body of work helps financial advisors facilitate follow-through on recommendations and advice to clients. She poses important questions to identify true client priorities, mitigate procrastination, and ensure your firm can operate at a high level without compromising the client experience.

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55:11

Winning Plays for Advisors from a Harvard Lawyer...

Managing Your Practice ·

2023/12/14

Daron Roberts, founding director of the Center for Sports Leadership & Innovation at the University of Texas, is a Harvard Law School graduate turned NFL coach who now guides students, athletes, and business leaders on stepping outside their comfort zone, practicing discipline, and hiring and managing teams. In this special live episode, hear insights honed on the gridiron that translate to how advisors can approach their own firm’s goals.

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54:30

Give Them Something to Talk About: Effective Client...

Managing Your Practice ·

2023/11/17

Arabella Macpherson, director of Resonate Communications, turned a passion for acting into a career coaching, mentoring, and training leaders and teams to overcome communication obstacles. She shares her experience in influencing, negotiation, and conflict resolution; ways that advisors can manage difficult conversations with clients and employees; and the impact that communication styles can have on your business.

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55:42

The Power of Your People: How Employee Experience...

Managing Your Practice ·

2023/10/27

Michael C. Bush, CEO of Great Place to Work®, has found data-driven ways to connect the dots between human-centered leaders and good business. He shares how a focus on trust in the workplace correlates with business performance, what leaders can do to enhance the employee experience, and insights from his own 30-year career that have had a lasting impact on how he’s approached new roles and leadership positions.

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Metrics that Matter: Using Data to Measure What...

Managing Your Practice ·

2023/09/22

Lisa Salvi, Managing Director of Advisor Services at Schwab, manages advisor benchmarking studies that have collected data for over a decade on key business metrics for financial advisory practices. Listen as she shares focus areas for firms to measure and what actually matters for performance. She also discusses how firms differentiate when it comes to those areas with the greatest impact, such as talent, succession planning, referral programs, and value propositions.

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45:24

Metrics that Matter: Using Data to Measure What...

Managing Your Practice ·

2023/09/22

Lisa Salvi, Managing Director of Advisor Services at Schwab, manages advisor benchmarking studies that have collected data for over a decade on key business metrics for financial advisory practices. Listen as she shares focus areas for firms to measure and what actually matters for performance. She also discusses how firms differentiate when it comes to those areas with the greatest impact, such as talent, succession planning, referral programs, and value propositions.

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42:56

Smooth Scaling: Navigating the Murky Waters of...

Managing Your Practice ·

2023/08/25

Ben Slater of Buckingham Strategic Partners works closely with advisory firms that are near critical growth points and considering outsourcing or partnering to manage the expansion. As you approach the next level of growth, you may ask questions around when to hire, what functions to outsource, and how you can thrive as you grow. Hear how to evaluate cost vs. time, determine where you can relinquish decision-making, and return to the areas of the profession that bring you joy.

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53:46

What’s in a Dream Team: Key Characteristics of Highly...

Managing Your Practice ·

2023/07/28

Shandel Sutherland and Liv Olson share more than four decades of combined experience helping build highly effective teams. In this episode, they define key characteristics of those teams, ways to identify gaps in your own firm, and actionable steps to enhance performance. Learn why they believe investing in employee and team development is an essential aspect of achieving long-term success and creating an exceptional client experience in your advisory firm.

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48:14

“Geeking Out” on the Past, Present, and Future of...

Managing Your Practice ·

2023/06/23

Robin Wigglesworth, editor of FT Alphaville and author of Trillions, describes his career as “geeking out” on all things finance, writing to great depths on investing and markets. Hear how he connected with some of the greatest minds in finance to tell the origin story of index funds, his take on integrating corporate cultures through M&A, and what’s next in the evolution of financial advice and incorporating AI. Trillions is included on Dimensional’s 2023 Summer Reading List, which you can view

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51:13

The Bionic Advisor: Using Technology to Serve, Scale,...

Managing Your Practice ·

2023/05/25

Nirav Batavia, co–managing partner and chief technology officer of Forum Financial has used technology to build systems and processes that increase efficiency, enhance the employee and client experience, and scale the business, all while maintaining a focus on profitability. He shares his expertise on how advisors can combine technology with human interaction to support growth goals, determine areas of opportunity and improvement, and spend time doing the parts of their job they enjoy most. Nirav

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30:41

The Evolution to Ensemble: The Challenges and Rewards...

Managing Your Practice ·

2023/04/28

Michael Goodman, president of Wealthstream Advisors, founded a lifestyle practice that evolved into a $1 billion ensemble practice after combining the skills of multiple professions and taking on partners to facilitate the firm’s growth over the past three decades. Hear the pros and cons of running an ensemble practice; how hiring, team structure, and business processes transform through the progression; and why it’s important that your long-term goals and motivations match those of your people.

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28:39

Referral-Worthy Relationships: Nurturing a Long-Term...

Managing Your Practice ·

2023/04/05

Peter Lazaroff, CIO at Plancorp, knew from a young age that he would have a career in investments and wealth management. Now, he helps deliver financial planning advice to clients in various life stages and offers his perspective on how advisors can engage with clients in ways that foster a long-term investment mindset and referability. Hear how he approaches these conversations with clients, solicits feedback on their experience, and his thoughts on the evolution of an advisors’ role. Peter

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44:27

Securing Your Legacy through Succession: Tips for...

Managing Your Practice ·

2023/03/16

Joe Stephan of Stephan Independent Advisory experienced a familial succession firsthand when his father passed his advisory firm on to him. The transition left him with a desire to help other advisors in strategically planning for succession, either within the family or externally. He shares key considerations for advisors preparing for succession, the nuances of a transition within a family, and how succession is impacted by the current state of the financial advisory industry in Australia.

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43:08

Going Above and Beyond: How to Capture Clients'...

Managing Your Practice ·

2023/02/17

Julie Littlechild, founder and CEO of Absolute Engagement, has spent over 25 years finding ways to measure the client experience in financial advisory firms. She shares how advisors can analyze feedback from clients around engagement and satisfaction to anticipate needs and wants, and ultimately help clients drive business growth through referrals.

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57:29

Designing a Deal: How Advisory Firm Buyers and...

Managing Your Practice ·

2023/01/20

Allen Darby of Alaris Acquisitions and Jason Carver of Pure Financial Advisors have sat on both sides of the M&A table and experienced some of the recent, record-breaking years of deals done across the wealth management industry. They share their thoughts on when and how to start planning for a deal and searching for a partner, what each side considers deal breakers, and why you should always be prepared to sell. If you are buying, selling, merging, or simply beginning to think about the future

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47:09

Transitions: What Advisors Should Know about Changing...

Managing Your Practice ·

2022/12/14

Louis Diamond, of Diamond Consultants, guides advisors through major career transitions like launching RIA firms, scaling independent businesses, and succession planning. He joins Dimensional’s Catherine Williams to discuss how advisors can prepare for movement across the industry, best practices for building a successful advisory firm, and what strategic moves they should consider today.

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46:19

Cutting Through the Noise: How to Differentiate Your...

Managing Your Practice ·

2022/11/09

Emily Binder of Beetle Moment Marketing and Taylor Schulte of Define Financial have both built successful businesses by leveraging digital marketing and technology. Schulte’s advisory firm focuses on attracting their ideal clients through curated digital strategies while Binder’s agency helps advisors grow their practices with new tools and technology like voice marketing. In this podcast, they discuss the latest digital tactics advisors should focus on to differentiate themselves and allow them to

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46:03

The Five Values That Took an NBA Star from the...

Managing Your Practice ·

2022/10/19

Senator Bill Bradley is a former professional basketball player, Olympic gold medalist, three-term US Senator, and author of seven books. He shares personal and professional stories on the driving factors and experiences that led him to success. Dimensional’s Catherine Williams leads the discussion on the values Bradley has emphasized throughout his career and how financial advisors can implement those same values to help build a successful team and business.

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62 results

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