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PODCAST

The ShiftShapers Podcast

Change either paralyzes or energizes - the choice is yours. Hear from businesses and entrepreneurs who have become energized and who have profited by shaping the shifts in their markets and practices. Become a SHIFTSHAPERS INSIDER and get our latest download, advance notice of all podcasts, podcast summaries, and special INSIDER-ONLY content. INSIDER SIGN UP

business management

All Episodes

23:51

#523 Getting Unstuck with Reuven Shelef | ShiftShapers

The ShiftShapers Podcast ·

2025/07/29

In this episode of ShiftShapers, host David A. Saltzman sits down with Reuven Shelef, CEO of Out of the Box Consulting and creator of the Untangling Complex Challenges methodology. Reuven shares why our brains default to negativity when faced with uncertainty—and how to move from emotional reactivity to clarity and action. With a blend of logic and emotional insight, Reuven helps leaders and teams understand how to recognize internal blockers, reframe stress, and break through stuck patterns—...

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23:17

#522 Actionable Insights: From Claims Data to Member...

The ShiftShapers Podcast ·

2025/07/22

In this episode of ShiftShapers, host David A. Saltzman talks with Ramesh Kumar, CEO and co-founder of zakipoint health. Ramesh shares how a personal mission to help his father navigate healthcare led to a professional pursuit: transforming overwhelming claims data into actionable insights for employers, advisors, and members. The conversation explores the evolution of predictive modeling, the growing importance of fiduciary responsibility in plan design, and how AI-powered platforms are help...

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22:34

#521 Education and Communication For Advisors with...

The ShiftShapers Podcast ·

2025/07/15

In this episode of ShiftShapers, host David A. Saltzman welcomes Sally Pace, CEO of Connect Healthcare Collaboration and co-founder of The Granite List—a platform built to help benefits advisors compare point solutions with clarity and confidence. Sally shares how her background in storytelling and communication led to the creation of employee engagement strategies that bridge the gap between tech and human connection. From clinical and benefits advocacy to empowering advisors with transparen...

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28:15

#520 Democratizing High Performance Health Plans with...

The ShiftShapers Podcast ·

2025/07/08

In this episode of ShiftShapers, host David A. Saltzman welcomes Dave Chase, co-founder of Health Rosetta, a movement that has become a national force in transforming employer-sponsored healthcare. Dave shares the deeply personal story that drove him to create Health Rosetta and the powerful framework that emerged—one focused on transparency, outcomes, and economic sustainability. The conversation explores how Health Rosetta empowers benefit advisors and employers to break free from the...

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23:02

#519 Addiction, Outcomes, and Accountability with...

The ShiftShapers Podcast ·

2025/07/01

In this episode of ShiftShapers, host David A. Saltzman speaks with Joanna Conti, founder and chairman of the nonprofit Conquer Addiction. Joanna’s journey began when her own daughter faced life-threatening alcoholism, prompting a years-long search for effective treatment—and an urgent realization: no one was measuring long-term success. Joanna shares the results of her groundbreaking research following over 100,000 addiction patients, and exposes the massive gaps in transparency, accountabil...

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25:45

#518 Quality-Based Healthcare with Kate Grohall |...

The ShiftShapers Podcast ·

2025/06/24

Why Reducing Variation = Better Outcomes In this episode of ShiftShapers, host David A. Saltzman welcomes Kate Grohall, co-founder and Vice President of Value-Based Solutions at Holista. Kate shares her powerful journey from working with patients in a teaching hospital to building a transformative platform focused on reducing variation in care, cost, and outcomes. She unpacks how Holista restores trust in the provider-patient relationship, leverages real-time communication tools to impr...

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28:38

#517 Patient No More: Medical Harm, Misdiagnosis, and...

The ShiftShapers Podcast ·

2025/06/17

Why Are We Paying More for Worse Health? | ShiftShapers In this episode of ShiftShapers, host David A. Saltzman welcomes Helene M. Epstein—writer, speaker, and patient advocate behind the Substack series Patient No More. Helene dives deep into America’s epidemic of medical errors, misdiagnoses, and system failures. She breaks down why even the most advanced technology and training haven’t improved patient safety, how profit-driven healthcare puts patients at risk, and—most importantly—what in...

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24:53

#516 Smart Network = Better Results with Scott Smith

The ShiftShapers Podcast ·

2025/06/10

Rethinking PPOs: How High-Performance Networks Deliver Value | ShiftShapers In this episode of ShiftShapers, host David A. Saltzman sits down with Scott Smith, founder and CEO of Logro Network, to discuss a revolution in health plan design: the nationally curated high-performance network. Scott unpacks the origins of PPOs, why the old “discount everything” approach is broken, and how a focus on total value—cost, quality, and outcomes—can transform employer health plans. You’ll learn how...

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28:40

#515 Health Plan Design - Struggles Shape Smarter...

The ShiftShapers Podcast ·

2025/06/03

In Part 2 of our powerful conversation with David Contorno, president and founder of ePowered Benefits, we go beyond the strategies and structures of health plan design—diving into the real-life struggles that are shaping smarter, more compassionate solutions. Host David A. Saltzman and David Contorno discuss the realities of scaling direct primary care, creative ways to bridge care gaps, and the challenges of educating employers and advisors about fiduciary responsibility. But the heart of t...

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32:22

#514 Health Plan Design – Smart Solutions, Shifting...

The ShiftShapers Podcast ·

2025/05/27

What does “smart” health plan design look like in an industry packed with legacy thinking and rising costs? In Part 1 of a special two-part ShiftShapers interview, host David A. Saltzman welcomes back David Contorno, president and founder of ePower Benefits—and one of the industry’s most well-known disruptors. David pulls back the curtain on his journey from traditional insurance to innovative plan design, explaining why “business as usual” can’t fix the healthcare system. He discusses creati...

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30:48

#513 Medication Mandate Madness with Tiffany Ryder

The ShiftShapers Podcast ·

2025/05/20

Understanding Trump's Executive Order on Drug Pricing | ShiftShapers In this episode of ShiftShapers, host David A. Saltzman welcomes Tiffany Ryder, emergency medicine PA, host of Healthcare Liberty Lab, and writer at Red Flag Hero on Substack. Tiffany breaks down President Trump’s executive order on drug pricing and what it could mean for patients, providers, and pharmaceutical companies. She explores key issues like most favored nation pricing, transparency in drug costs, and the role of PB...

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21:36

REPLAY #453: What If Ambulatory Care Was a Direct Pay...

The ShiftShapers Podcast ·

2025/05/13

🎧 Replay Episode: Rethinking Healthcare Costs with Direct Pay Models As healthcare expenses continue to rise and insurance premiums stretch beyond affordability, more Americans are exploring alternatives. In this replay episode, we're revisiting a powerful conversation with Dr. Jawad Arshad, CEO of WoW Health Solutions, on how direct pay models could reshape ambulatory care. Dr. Arshad breaks down the benefits, challenges, and potential of a direct pay approach — offering insights into a

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21:37

REPLAY #445 Is Buying Health Insurance Like Renting...

The ShiftShapers Podcast ·

2025/04/29

In this REPLAY episode of ShiftShapers, host David interviews Paula Muto, a practicing surgeon and founder of Uber Docs. Paula shares her perspective on the inefficiencies in the current healthcare system, comparing buying health insurance to renting an apartment, and advocates for a direct pay model to improve the situation. She explains how Uber Docs facilitates transparent, direct transactions between patients and physicians, ultimately aiming to lower overall healthcare costs by empowerin...

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23:41

#512: Fixing the Pharmacy Desert with David Blair |...

The ShiftShapers Podcast ·

2025/04/22

In this episode of ShiftShapers, host David A. Saltzman sits down with David Blair, founder and CEO of LucyRx, to explore a growing crisis in American healthcare: pharmacy deserts. As rural and underserved communities lose access to local pharmacies, millions are left without a vital link in the healthcare chain. David unpacks the economic and systemic challenges driving pharmacy closures and shares how LucyRx is stepping in to reshape the future of pharmacy care. From the SPARC (Sustaining P...

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30:03

#511: The Compliance Circus Continues – Carol Taylor...

The ShiftShapers Podcast ·

2025/04/15

In this episode of ShiftShapers, host David A. Saltzman welcomes compliance expert Carol Taylor, JM, of BenefitMall, for a deep dive into the rapidly evolving world of employer compliance. From court rulings and legislative penalties to HIPAA security updates and AI-driven benefit denials, Carol offers critical insights for anyone navigating today’s tangled regulatory landscape. She unpacks the latest on ERISA preemption battles, mental health parity lawsuits, and the real-world impact of com...

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28:54

#510 - AI Declares War on Denials with Neal Shah |...

The ShiftShapers Podcast ·

2025/04/08

In this episode of ShiftShapers, host David A. Saltzman sits down with Neal Shah, co-founder of Counterforce Health, to explore how artificial intelligence is transforming the fight against denied health insurance claims. Shah shares his personal journey from finance into healthcare advocacy, shaped by firsthand experiences navigating the broken healthcare system for his family. That path ultimately led to the creation of Counterforce Health—a free AI-powered platform that’s helping patients ...

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28:14

#509 Is Prescription Pricing Transparency and...

The ShiftShapers Podcast ·

2025/04/01

In this episode of ShiftShapers, host David A. Saltzman sits down with Vinay Patel, PharmD, founder of MakoRX, to expose why prescription pricing remains so confusing—and what can be done to fix it. Patel breaks down how pharmacy benefit managers (PBMs), vertical integration, and opaque pricing structures are driving up costs for patients—while limiting access and undermining local pharmacies. From subscription pharmacy programs to cash-pay and compounding models, Patel shares bold, practical...

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21:52

#508 Is DI The Unicorn Product You Need? Part 2 with...

The ShiftShapers Podcast ·

2025/03/25

Part 2 of our deep dive into Disability Insurance (DI) on the ShiftShapers Podcast goes beyond the basics—diving into strategic implementation, evolving underwriting standards, and revenue-generating opportunities for advisors. In this episode, host David Saltzman continues the conversation with Don Schamay, Regional Director of Executive Benefits at The Principal, to explore how disability insurance can be a transformative tool for both clients and advisors. Don shares his insi...

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22:31

#507 Is DI The Unicorn Product You Need? Part 1 with...

The ShiftShapers Podcast ·

2025/03/18

Welcome to Part One of our deep dive into Disability Insurance (DI) on the ShiftShapers Podcast! In this two-part series. In this episode, host David Saltzman converses with Don Schamay, Regional Director of Executive Benefits at The Principal, about the often-overlooked importance of disability insurance in a comprehensive health insurance strategy. Don shares his journey from military service to a seasoned expert in disability insurance, emphasizing the critical need for both individual and...

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21:59

#506 Scaling Smarter by Diversifying Your Practice...

The ShiftShapers Podcast ·

2025/03/11

In this episode of ShiftShapers, Host David Saltzman interviews Dave Toeben, president of Insight Insurance Services, about how insurance professionals can enhance their business through business continuation planning. Dave shares his journey from focusing on group health insurance to specializing in buy-sell agreements, key person, and deferred compensation plans. They discuss the importance of reviewing buy-sell agreements, including recent legal changes such as the Conley case, and e...

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543 results

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