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PODCAST

Coffee and Foils

A client"s perspective from the other side of the chair. Follow @coffeeandfoilspodcast for updates and @thathaircolorist to learn more about host Simone Narissa.

arts fashion & beauty

All Episodes

01:08:51

15. Stylist to Stylist - Getting Your Master's Degree...

Coffee and Foils ·

2022/04/25

After what feels like one million hours in cosmetology school the last thing you want to do is go BACK to school, right? But after school are we actually ready to hit the ground running? Joining me on this weeks episode is stylist Stephanie who went through an intensive training program (similar to getting your master's degree in cosmetology... hence the episode title) to become a stylist on the floor. We discuss her previous salon mishaps, what lead her to seeking better training, and why she

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00:53:16

14. Balayage and Other Lingo that Clients Don't...

Coffee and Foils ·

2022/04/18

How often have you, as a stylist, dropped a word during a consultation and your client has no idea what it means? Well, on this interview I speak to Kara and ask her a series of hairstylist terms to see if our clients really know what we're talking about. For more podcast content and info follow on instagram @coffeeandfoilspodcast . DM me if you are interested in being featured on an episode or with any topic ideas. Don't forget to rate, share, and leave a review to help spread the word. Xo

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00:28:44

13. When A Client Has Hair Regret featuring Jen G

Coffee and Foils ·

2022/04/04

As stylists we've all been there - we do a major change on a client and they reach out to tell you they regret it. What happens next? What happens when it's nothing you did wrong - but the client just needs to give it time? In this episode I interview Jen G. who asked for a transformation, immediately regretted it, and came to love it after listening to some advice and giving it time. For more podcast content and info follow on instagram @coffeeandfoilspodcast . DM me if you are interested in being

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00:56:31

12. Loyal to a Fault featuring Bianca

Coffee and Foils ·

2022/03/28

The guest on this episode is Bianca who is a fiercely loyal client who found herself looking for a new "hair home" and took a bumpy road to find it. She explains what led her to leave her colorist and stylist of many years and the awful experience she went through at the first salon she tried. Her story not only reminds us of what NOT to do but also allows us to learn one perspective of how to win a client's loyalty. More about Bianca: Bianca is a mom of two and a first grade teacher living in New

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00:45:26

11. Hair Rehab featuring Christina B

Coffee and Foils ·

2022/03/21

Walking into a new salon with extremely damaged hair can be intimidating and scary. But what happens when you meet a stylist who takes the time to explain the process of rehabbing your hair and gains your trust? On this episode my guest Christina and I discuss the journey we went on together to bring her hair not only back to health but to make it into her dream hair. It took lots of patience, trust, haircuts, treatments, and abstaining from color for a long time, but Christina's hair is now

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00:30:06

10. Haircolor Anxiety featuring Cassie

Coffee and Foils ·

2022/03/14

We've all been there (whether we're a client or not)... we walked into a salon asking for one thing and we walked out with another. But what about when the mistake changes how we feel about our own identity? Enter Cassie - a natural redhead (in her words - she was born with orange hair) who worked up the courage to finally color her hair after starting to go grey and left the salon as a brunette. Although no hairdresser ever hopes to be the type of stylist who by accidentally changes someone's

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00:31:17

9. The Girl Who's Had Everything featuring Adrienne

Coffee and Foils ·

2022/03/07

For most hairstylists we have done everything to our hair from edgy cuts to fun vivid colors, but what about those that aren't hairstylists? Joining me on this episode is Adrienne, who has had every haircut (from shaved on one side to long long hair) and every color (and I mean EVERY color), to talk about what it's like changing her hair so often as someone who doesn't work in a salon. More about Adrienne: Adrienne lives in New York with her husband, two little girls, and their french bulldog

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01:14:07

8. Stylist to Stylist - Compassion Fatigue featuring...

Coffee and Foils ·

2022/02/28

For the first time in "Coffee + Foils" history I interview another stylist, Afton, to talk about a topic only people in the service industry can understand: compassion fatigue. Together we discuss feeling burnt out (physically and emotionally), setting boundaries with work and our clients, emotional discounting, and making space for yourself so you can be your best self. More about Afton: In an attempt to not take life so seriously, Afton has asked me to publish the following bio. Please enjoy. "Hi

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01:00:28

7. The Road to Icy Blonde Hair featuring Maura

Coffee and Foils ·

2022/02/21

On this episode Maura and I talk about the process of becoming icy blonde and the expectations she had as a client vs. the reality of the journey. With already damaged hair and wanting to grow it long she learned patience and trust is key. Listen to hear more about both her good and bad experiences, how long it took her to get to her dream icy blonde, her thoughts on professional haircare and her fear of haircuts. More about Maura: Maura is a recent newlywed living on Long Island with her husband

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00:34:09

6. SPECIAL: Postpartum Hair Loss featuring Amy

Coffee and Foils ·

2022/02/14

Joining me for this special episode is Amy, who discusses her postpartum hair loss after both of her pregnancies. We talk about how it made her feel, what she did about it, and changes she has noticed in her hair. Other than Amy's personal experience I share a little bit of my own perspective, postpartum hair loss facts, and advice/ideas on what you can do about it. Please share this episode if you are a stylist to help any clients you have who are silently experiencing these changes, and if you are

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01:06:35

5. Sticker Shock: The Cost of Being "Bright Like The...

Coffee and Foils ·

2022/02/07

On today's episode I talk with my guest Kat about how her thick hair prevented stylists from achieving any major changes and she left the salon time and time again feeling dissatisfied. When that feeling got paired with high New York prices, it led her to sticker shock and wondering what she had actually paid for. More about Kat: As a social worker, Kat is deeply intuitive, brilliant, and caring. She is a mama to three incredible girls, constantly balancing all that life has to throw at her while

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00:43:14

4. From Stylist-Hopper to Loyal Client featuring Eleni

Coffee and Foils ·

2022/01/31

Today's topic of discussion is one reason a "stylist-hopper" client can turn into a loyal client. My guest is MS RDN Eleni who simply didn't have a connection with any stylist, so therefore she didn't have a reason to ever go back to them... Until she met her current stylist which she refers to as "the one" (because finding a stylist is just like dating). After finding a stylist she finally connected with, she came to the conclusion that loyalty is created through trust, and trust is created through

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00:26:49

3. Hair As Your Identity featuring Lauren M.

Coffee and Foils ·

2022/01/24

Join myself and my guest Lauren as we discuss how hair is such a big part of your identity. For Lauren, she has only had two hairstyles in her lifetime and they have signified different chapters of her life. As this new chapter of her life (motherhood) begins, she finds herself contemplating another change. For more podcast content and info follow on instagram @coffeeandfoilspodcast and DM me if you are interested in being featured on an episode or with any topic ideas. Don't forget to share any

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00:44:49

2. When Redheads Go Wrong featuring Megan W.

Coffee and Foils ·

2022/01/17

Megan grew up dreaming of being a natural redhead instead of a dark brunette and turned to hair salons during her teenage years to make her dreams come true. After years of being let down and eventually giving up she went back to trying again and finally found someone who "gets it," but not without some stories to tell. Listen in to hear how Megan believes if stylists had stronger consultations, made less assumptions, and asked more questions, it wouldn't have taken her so long to find someone who

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00:37:01

1. When A Client Says They Love Their Hair (But Maybe...

Coffee and Foils ·

2022/01/10

For the very first episode of the Coffee + Foils Podcast I sit down with my close friend Jackie to talk about what happens when you don't love your hair. As a self-proclaimed "people pleaser," Jackie found herself in a situation where she didn't love her hair but said she did as to not disappoint her new colorist. Throughout our conversation we break down why some clients may not speak up, why they say they love their hair when they don't, and possible ways to ensure your client really does love

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00:00:42

Intro: Coffee + Foils Podcast

Coffee and Foils ·

2022/01/09

The perspective from the other side of the chair.

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