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PODCAST

The Best Friends Podcast

Best Friends Animal Society

An animal welfare professional’s typical day includes unparalleled joy and heart-wrenching despair, often in equal measure. The burnout is real but it’s the hard-won progress that sustains us. The Best Friends Podcast brings you stories from the front lines of lifesaving. You’ll hear from leading experts on topics that impact all of us. These are stories that matter to shelters, rescue groups, and the animal welfare organizations that enable their service to a community and its animals. These are

business non-profit

All Episodes

37:00

Responsible Transport

The Best Friends Podcast ·

2022/09/22

Transport has been a critical lifesaving program for many years. Animals from under-resourced communities overwhelmed with homeless pets are transported to another where they have the opportunity for a positive outcome. This supply and demand model has saved millions of lives.The goal isn’t solely to save the lives of the animals that can fit on that transport vehicle. Reducing the sending shelter’s population helps to relieve the pressure and allows the sending organization to focus on implementing

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26:36

Taking Risks to Save Lives

The Best Friends Podcast ·

2022/09/15

Are you a risk taker? The decisions we make in animal welfare are often fraught with risk. If for no other reason than our work involves the lives of people and pets. It's natural for even the most seasoned risk-taker to experience doubts. During the 2022 Best Friends National Conference, 20 speakers had seven minutes each to share a story about how they stepped out of their comfort zone and took a risk. Some shared stories of risky programmatic decisions, while others were more personal, but they

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45:03

Shifting Your Mission

The Best Friends Podcast ·

2022/09/08

It’s not unusual for an organization to drift away from its mission statement, purpose, and goals. Over time, the landscape in a community can change to the point that the animals your organization was founded to help don’t need that help as they once did. In Carrolton, Texas, the leadership of Operation Kindness knew their organization was already doing lots of great work. Still, they wondered if they were doing the right work to save the most lives. They knew they wanted to be more direct in

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21:24

Unicorn Foster Squad (rebroadcast)

The Best Friends Podcast ·

2022/09/01

Today is September 1st, which means you can now submit your proposals for a Rachael Ray Save Them All grant. To mark the occasion, we are looking back at an episode that featured a program that received funding during a previous cycle.Gateway Pet Guardians in East St. Louis developed the Unicorn Foster Squad program to address a common problem - a lack of foster homes for behaviorally challenging dogs.This week, we hear from Brittany Fleming more about how this program came to be and how successful

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35:13

National Preparedness Month

The Best Friends Podcast ·

2022/08/25

Making landfall five years ago today, Hurricane Harvey was one of the most destructive storms in American history, but its strength was not an aberration. It was a sign of things to come as the changing climate is creating more weather-related disasters and making storms, wildfires, and floods more dangerous.That’s why it’s important to have plans for what to do during an emergency or disaster, both for yourself and your organization.To learn more about creating effective plans, we spoke with the

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38:34

Scott Stratten

The Best Friends Podcast ·

2022/08/18

This week we’re sharing the interview we did with one of the keynote speakers at this year’s Best Friends National Conference, Scott Stratten.Scott is a prolific author and speaker. As the founder of UnMarketing, he’s helped millions understand how to create community and connection through their marketing efforts in the digital age. We talk about UnMarketing, building relationships with the public, and how a leader’s connection to their staff can impact the bottom line.The next National Adoption

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46:13

Working with Elected Officials

The Best Friends Podcast ·

2022/08/11

Love or hate it; politics is a part of our work in animal welfare. Laws, ordinances, and regulations - or the lack of them - can impact our ability to save lives positively and negatively.For example, some communities have laws that consider feral cats to be abandoned. That means a TNVR program (trap-neuter-vaccinate-return) may mean you run afoul of that law anytime you take the last step of that process by returning the newly fixed, vaccinated cat to where they were found.But these are tumultuous

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27:04

The Rachael Ray Save Them All Grants

The Best Friends Podcast ·

2022/08/04

Since 2017, the partnership between The Rachael Ray Foundation and Best Friends has supported Best Friends Network Partners through millions of dollars in grants to help reduce shelter deaths in communities across the country.The funded projects over the years have varied. Some focused on increasing lifesaving within one shelter. Others used the grant to fund programs to help other communities beyond their own. But they have all shared the same goal of impactful, innovative, and inclusive

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38:36

Return to Home Challenge

The Best Friends Podcast ·

2022/07/28

This week registration opened for the Return to Home Challenge. During October, participating organizations that handle lost/stray dogs and cats will take their efforts to get lost pets back home to the next level. Using simple practices such as microchipping, making information on lost pets easily accessible by the public, and educating the community's pet owners on what to do to ensure their pet has the best chance of getting home should they go missing. It's also about educating the community on

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33:42

Alexis Pugh at the Best Friends National Conference

The Best Friends Podcast ·

2022/07/21

During this year's Best Friends National Conference in Raleigh, North Carolina, we interviewed several industry leaders for the podcast.This week we're sharing our conversation with Alexis Pugh, the director of Memphis Animal Services.We talk about the state of animal welfare in Southwest Tennessee during this challenging time in the industry and what they're doing to meet the needs of people and pets in the community.Check out the consumer adoption survey editorial mentioned in the episode:

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25:43

Consumer Adoption Survey

The Best Friends Podcast ·

2022/07/14

The Best Friends 2021 Lifesaving Dataset showed that over the last year, adoptions did not keep pace with the increase in the number of cats and dogs entering shelters. Unfortunately, that trend has continued into 2022, and with many around the country experiencing the same issues, transports are happening less frequently, adding to the strain on animal shelters.We wanted to learn more about the public’s attitudes towards pet adoption during this turbulent time. Have we hit a national saturation

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14:16

The 2022 Best Friends National Conference kicks off...

The Best Friends Podcast ·

2022/07/07

It's the return of the Best Friends National Conference! Animal welfare professionals from across the country (and beyond!) have made their way to Raleigh, North Carolina, for our first in-person conference since the pandemic forced the cancellation of the 2020 event.This year we're in Raleigh, North Carolina. Like the previous host communities, such as Atlanta, Dallas, Atlantic City, and North Carolina are important to the animal welfare movement.We can't tell North Carolina's story in just one

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49:34

Fraily Rodriguez

The Best Friends Podcast ·

2022/06/30

As we begin the final preparations for the 2022 Best Friends National Conference happening next week, we sit down with one of this year’s speakers, the director of lifesaving centers for the east region, Fraily Rodriguez.Fraily started in animal welfare with the Pet Alliance of Greater Orlando in 2006. Over the next 15 years, he did just about everything there is to do in this field, becoming the COO of the organization, where he dramatically reduced intakes into the organization’s two shelters by

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36:17

If "nobody's perfect," then why do we expect all pet...

The Best Friends Podcast ·

2022/06/23

The Best Friends National Adoption Weekend is coming up July 22nd-24th. This network partner exclusive event helps organizations like yours adopt more animals. To learn more about the event and to register, check out this link:https://network.bestfriends.org/join-us/events/best-friends-national-adoption-eventTo get us all geared up for the adoption event, we're dipping into the archives to revisit one of our favorite adoption-themed episodes.Every time someone chooses to adopt an animal, we have the

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26:28

Dr. Louiza Chan

The Best Friends Podcast ·

2022/06/16

The animal welfare field is full of incredible people doing extraordinary things to save lives. This week we chatted with one of them, the regional strategist for the south-central region at Best Friends, Dr. Louiza Chan.In her role at Best Friends, Louiza consults with organizations across several states to help them save more lives. She’s a veterinarian, she’s from Australia, and she is a faculty member at the University of Florida’s veterinary shelter medicine online program.Are you attending the

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47:09

The 2021 Lifesaving Dataset

The Best Friends Podcast ·

2022/06/09

When saving shelter pets' lives, you can't know what's working or not if you're not tracking your efforts. So in 2016, Best Friends began an ambitious project to create the most comprehensive and accurate dataset tracking the lifesaving efforts happening in shelters across America.Since we began collecting the data in 2016, the number of animals unnecessarily losing their lives in shelters has steadily decreased. But there were many questions about how the COVID-19 pandemic affected our lifesaving

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53:37

Using transparency to empower and support your community

The Best Friends Podcast ·

2022/06/02

As we talked about in last week’s episode, many communities across the country are struggling as they try to deal with crisis levels of shelter capacity. More pets than usual are coming in, and while adoptions are up in many places, they’re just not keeping the pace with the rising intake levels.Successful communities know that they need the community to help them save lives, so they are transparent, sharing the good, the bad, and even the ugly because that sharing engages people in the mission. An

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43:44

Marketing during a crisis w/ KC Pet Project's Tori...

The Best Friends Podcast ·

2022/05/26

Many animal shelters across the country are struggling right now. In most areas, intake is up, and positive outcomes are down. With other factors impacting our industry, such as staffing issues and the economy, what is happening is nothing short of a crisis.If you are experiencing this, you know that it can be hard to maintain lifesaving when the number of animals coming in doesn’t slow down. Creating compelling content for the public and the media is a vital piece of the puzzle to getting the

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42:55

Gaining the hiring edge during "the great reshuffle”

The Best Friends Podcast ·

2022/05/19

The COVID-19 pandemic has profoundly affected our lives in many ways, and it seems to have transformed the American workforce.Last year the experts dubbed the shifting economy “the great resignation” as millions of workers left the workforce during the pandemic. Now, thanks to more data, the experts say this period has become “the great reshuffle.” Millions of workers are still leaving their jobs each month, but the data shows that the majority of people are not leaving the workforce for good

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38:42

Building better boards

The Best Friends Podcast ·

2022/05/12

This week we're talking about an important but often underutilized and sometimes dysfunctional component of every nonprofit organization - the board of directors.Boards can take on different forms, but all boards of directors provide a governance role. Sometimes (most often in the case of small organizations), the board can be a "working board," where members take on operational responsibilities on top of the governance duties.No matter the approach, board members play an essential role in the

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