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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

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All Episodes

00:45:30

Walmart's Big Week, Starbucks Gets An AI Brain &...

Omni Talk Retail ·

2026/04/22

In this week’s Omni Talk Retail Fast Five, recorded live from London and sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris Walton and special guest Ben Miller of Shoptalk discussed: -Walmart expanding its Better Care platform into GLP-1 weight management, connecting pharmacy, telehealth, nutrition, and same-day delivery into one ecosystem -Starbucks launching a beta experience inside ChatGPT to recommend and build drink orders while keeping

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00:34:43

Half Your Ads Don't Work, So Here's How to Know Which...

Omni Talk Retail ·

2026/04/21

In this Retail Technology Spotlight episode, Armen Mkrtchyan, CEO and co-founder of Extuitive, joins Omni Talk to tackle one of the oldest problems in advertising and to show how AI is finally cracking it.John Wanamaker famously said, "Half of my ads don't work. I just don't know which half." Nearly 200 years later, that problem hasn't gone away. It's actually gotten worse. Armen breaks down how Extuitive's AD Intelligence Engine uses a fusion of real consumer panel data (150,000 people, complete

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00:09:26

Starbucks’ Bet On The Third Place | Fast Five Shorts

Omni Talk Retail ·

2026/04/20

This Omni Talk Retail Fast Five segment explores Starbucks’ latest turnaround moves, including new store designs, employee bonuses, expanded tipping, and weekly pay. Chris Walton, Jennifer Meyers, and John Benson analyze whether Starbucks is successfully restoring its brand while balancing café culture, mobile ordering, and drive-thru convenience. They also debate if happier employees can lead to happier customers. ⏩ Tune in for the full episode here: https://youtu.be/DuDBhMyLkoo #Starbucks

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00:05:22

Andy Jassy’s Letter To Shareholders: “The Path Is...

Omni Talk Retail ·

2026/04/20

This Omni Talk Retail Fast Five segment explores Amazon CEO Andy Jassy’s latest shareholder letter and how the company is evolving beyond ecommerce into an AI and infrastructure powerhouse. Chris Walton, Jennifer Meyers, and John Benson discuss Amazon’s bets on robotics, logistics, cloud computing, and artificial intelligence while debating whether Amazon should still be considered a retailer at all. ⏩ Tune in for the full episode here: https://youtu.be/DuDBhMyLkoo #Amazon #AndyJassy #AmazonAI

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00:05:20

Lightning Round: DoorDash Confessions, Little House...

Omni Talk Retail ·

2026/04/20

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with rapid-fire questions on pop culture, personal stories, and unexpected hot takes. Chris Walton, Jennifer Meyers, and John Benson debate Team Alex Cooper vs. Team Alex Earle, share strange DoorDash experiences, discuss the Little House on the Prairie reboot, and weigh in on the Boston Marathon. ⏩ Tune in for the full episode here: https://youtu.be/DuDBhMyLkoo #LightningRound #AlexCooper #AlexEarle #DoorDash

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00:06:40

Can Old Navy Disrupt Athleisure? | Fast Five Shorts

Omni Talk Retail ·

2026/04/20

This Omni Talk Retail Fast Five segment explores reports that Old Navy may launch a new standalone concept called Old Navy Sport focused on affordable activewear. Chris Walton, Jennifer Meyers, and John Benson debate whether Old Navy can carve out space in the crowded athleisure market and if Gap Inc. can balance Old Navy Sport with Athleta. ⏩ Tune in for the full episode here: https://youtu.be/DuDBhMyLkoo #OldNavy #GapInc #Athleisure #Activewear #RetailExpansion #ApparelIndustry #ConsumerTrends

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00:08:30

Could Dollar General’s AI Ads Change Retail Forever?...

Omni Talk Retail ·

2026/04/20

This Omni Talk Retail Fast Five segment explores Dollar General’s rollout of AI-powered in-store audio advertising to thousands of locations nationwide. Chris Walton, Jennifer Meyers, and John Benson discuss whether in-store audio could become the next major retail media channel or simply annoy shoppers. They also examine how AI is changing the way retailers monetize store traffic. ⏩ Tune in for the full episode here: https://youtu.be/DuDBhMyLkoo #DollarGeneral #RetailMedia #AIAdvertising

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00:06:36

Burger King Goes On A 60,000-person Hiring Spree |...

Omni Talk Retail ·

2026/04/20

This Omni Talk Retail Fast Five segment explores Burger King’s nationwide hiring push and the momentum behind its Reclaim the Flame turnaround plan. Chris Walton, Jennifer Meyers, and John Benson discuss how leadership, remodels, operational upgrades, and franchise investments are helping Burger King regain relevance in the competitive QSR market. ⏩ Tune in for the full episode here: https://youtu.be/DuDBhMyLkoo #BurgerKing #ReclaimTheFlame #FastFood #QSR #RestaurantIndustry #FranchiseGrowth

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00:52:36

Amazon's Master Plan, Starbucks Bets On The Couch &...

Omni Talk Retail ·

2026/04/15

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Quorso, Infios, Ocampo Capital, and Veloq, Chris and special guests Jennifer Meyers and John Benson of the A&M Consumer and Retail Group discussed:- Amazon CEO Andy Jassy's sweeping 2026 annual letter to shareholders, covering robotics, drone delivery, satellite broadband, and AI as infrastructure - Starbucks unveiling new "uplifted" store designs in Chicago while rolling out barista bonuses,

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00:06:14

Is This The Beginning Of The End For QVC And Home...

Omni Talk Retail ·

2026/04/11

This Omni Talk Retail Fast Five segment explores the "going concern" warning issued by QVC Group as it grapples with $6.6 billion in debt.Chris Walton and Laura Kennedy analyze the staggering decline from $15 billion to $10 billion in sales and a shrinking active customer base. They also debate whether the traditional home shopping model is fundamentally broken or if a pivot to live commerce can save it. ⏩ Tune in for the full episode here: https://youtu.be/uHrdbq2r8HQ #QVC, #HSN,

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00:08:02

Carrefour’s Record-Breaking Smart Cart Rollout | Fast...

Omni Talk Retail ·

2026/04/11

This Omni Talk Retail Fast Five segment explores Carrefour Israel’s $50 million deal to deploy 4,000 smart carts with Cust2Mate. Chris Walton and Laura Kennedy discuss whether this is the proof point the smart cart industry has been waiting for or if it’s simply a new vehicle for retail media and couponing. They also debate the long-term ROI of AI-powered carts in the grocery aisle. ⏩ Tune in for the full episode here: https://youtu.be/uHrdbq2r8HQ #Carrefour, #SmartCarts, #RetailMedia,

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00:06:19

Lightning Round: Indianapolis, Movie Classics & Space...

Omni Talk Retail ·

2026/04/11

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid-fire questions for guest host Laura Kennedy. Chris Walton and Laura Kennedy cover everything from Indianapolis fun facts and Kurt Vonnegut to the most rewatchable movies like The Sting and Jaws. ⏩ Tune in for the full episode here: https://youtu.be/uHrdbq2r8HQ #LightningRound, #Indianapolis, #KurtVonnegut,

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00:07:23

Bed Bath & Beyond Is Back And It Just Bought The...

Omni Talk Retail ·

2026/04/11

This Omni Talk Retail Fast Five segment explores Bed Bath & Beyond’s acquisition of The Container Store for $150 million. Chris Walton and Laura Kennedy break down whether these two bankrupt-adjacent brands can find a new future together by leveraging premium physical real estate. They also debate if this move allows Bed Bath & Beyond to carry high-end brands that Walmart and Target simply cannot reach. ⏩ Tune in for the full episode here: https://youtu.be/uHrdbq2r8HQ #BedBathAndBeyond

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00:09:09

Carrefour Grocery Shopping via ChatGPT | Fast Five...

Omni Talk Retail ·

2026/04/11

This Omni Talk Retail Fast Five segment explores Carrefour becoming the first major European retailer to offer grocery shopping directly through ChatGPT. Chris Walton and Laura Kennedy breakdown the "agentic shopping" experience and whether consumers actually want to build grocery baskets inside a chatbot. They also debate if the current interface is too high-friction to become the future of e-commerce. ⏩ Tune in for the full episode here: https://youtu.be/uHrdbq2r8HQ #Carrefour, #ChatGPT,

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00:08:35

Aerie and Pamela Anderson’s Anti-AI Pledge | Fast...

Omni Talk Retail ·

2026/04/11

This Omni Talk Retail Fast Five segment explores Aerie’s bold decision to ban AI-generated bodies and people from its marketing. Chris Walton and Laura Kennedy discuss the impact of brand trust in an era where consumers think "everything is fake." They also debate whether authenticity like this is a sustainable competitive moat or if retailers will eventually cave to the cost-saving temptations of AI. ⏩ Tune in for the full episode here: https://youtu.be/uHrdbq2r8HQ #Aerie, #PamelaAnderson,

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01:05:02

Bed Bath & Beyond Buys The Container Store, Aerie Vs....

Omni Talk Retail ·

2026/04/08

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris and guest host Laura Kennedy discussed:Bed Bath & Beyond acquiring the Container Store for $150 million (Source) Aerie teaming up with Pamela Anderson to take a very public stand against AI-generated content (Source) Carrefour becoming the first European retailer to offer grocery shopping directly through ChatGPT (Source) QVC Group issuing a going

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00:06:40

How Regional Grocers Can Win With Fresh Over The Next...

Omni Talk Retail ·

2026/04/08

In this 5 Insightful Minutes episode, Jeremy Levine, Senior Director at Alvarez and Marsal's Consumer and Retail Group, joins Omni Talk to break down the tactics traditional regional grocers need to master fresh operations (and win) over the next decade. From the protein consumption gap to the hourly rhythm of a deli department, Jeremy shares what makes fresh so hard to get right and exactly what good actually looks like. If you run a grocery business, manage a fresh department, or advise

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00:35:41

AI Is Finally Coming for One of Retail's Most Broken...

Omni Talk Retail ·

2026/04/06

In this Retail Technology Spotlight episode, Jeff Fish, co-CEO of Intelo.ai, and Noah Herschman, Head of Merchandise Strategy at Intello AI, join Omni Talk to tackle one of retail's most persistently under-teched problems: merchandise planning and allocation.From spreadsheet-driven chaos to agentic AI, Jeff and Noah break down why merchandise planning has been left behind by technology for nearly 30 years, how AI is finally changing that, and what retailers can actually do right now to drive real

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00:03:54

REI vs Employees | Fast Five Shorts

Omni Talk Retail ·

2026/04/03

This Omni Talk Retail Fast Five segment explores REI’s potential boycott ahead of its biggest sales event of the year. Chris Walton and Jenna DeFranco break down how REI’s values-driven brand could amplify the impact of labor disputes. They also discuss whether values-based retail can hold up when financial pressure hits. ⏩ Tune in for the full episode here: https://youtu.be/D5hLtPKxk24 #REI #RetailLabor #BrandReputation #RetailLeadership #RetailNews #OmniTalk

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00:05:04

Lightning Round: March Madness Takes, Bracket Chaos &...

Omni Talk Retail ·

2026/04/03

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid fire takes on March Madness and all the bracket chaos that comes with it. Chris Walton and guest host Jenna DeFranco swap thoughts on the unpredictability of the tournament, busted brackets, and the moments that make March Madness unmatched. ⏩ Tune in for the full episode here:

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1,422 results

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