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PODCAST

Outsource Accelerator Podcast with Derek Gallimore

Derek Gallimore

Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.

business management

All Episodes

46:35

OA 545: Quality Offshore Teams Based on Quality...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/07/03

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/545 Integrated OS In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Rodney Frost, Group CEO at Integrated OS. He’s been co-running Integrated OS for 18 years now. Rodney talks about the origins of his company and gives several pieces of advice for anyone looking to start offshoring. The two also discuss a recent issue of offshore employment in the case of Joanna

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36:47

OA 544: Medical Sector Outsourcing Expertise - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/06/26

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/544 ISTA Solutions In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Nicole Barrish, Director of Operations at ISTA Solutions. ISTA provides offshore staffing solutions, but they have a large focus on medical clients. Nicole dives a bit deep into the healthcare side of outsourcing, as well as how ISTA Solutions is preparing to incorporate new

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35:42

OA 543: From startup to 1,200 staff & IPO in 14 years...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/06/19

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/543 Imperative Business Ventures In this episode of the Outsource Accelerator Podcast, Derek speaks with Dr. Sachin Paithankar, Managing Director of Imperative Business Ventures Ltd. Dr. Sachin and his wife founded the company nearly 14 years ago and have grown it to hundreds of staff in multiple locations worldwide. He shares his experience running the business and what he plans going

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46:05

OA 542: Sri Lankan Offshore Acounting Dominance -...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/06/11

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/542 H Connect International In this week’s episode of the Outsource Accelerator Podcast, we talk with Deshaka Perera, CEO of H Connect International. The company operates out of Sri Lanka and specializes in finance and accounting services. Deshaka opens us up to the accounting capabilities of the Sri Lankan workforce and how H Connect successfully evolves its offerings. References: Website:

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36:48

OA 541: Chris Mackintosh of Logix BPO

Outsource Accelerator Podcast with Derek Gallimore ·

2025/06/05

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/541 Logix BPO In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Chris Mackintosh of Logix BPO. Editor’s note: As of the time of recording, Chris served as Logix BPO’s Chief Operating Officer. He has since been appointed Chief Executive Officer. Chris shares his experience of being in the outsourcing industry for 35 years, up to coming into Logix BPO and helping

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47:31

OA 340: 25 Years in CX & Beyond - with James Reynolds...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/05/29

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/540 Peak Outsourcing We get a veteran’s perspective of the evolution of the CX industry in this week’s episode of the Outsource Accelerator Podcast. James Reynolds, Chief Revenue Officer of Peak Outsourcing, comes in to share his background and views on the growth of outsourcing. References: Website: https://www.peakoutsourcing.com/ LinkedIn:

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41:29

OA 539: Managing Change & AI Evolution in Offshore...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/05/22

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/539 Outposter In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Ben Pullen, Founder and CEO of Outposter. Ben is also connected to ZigZag Offshoring, which recently acquired Outposter. He talks about AI, changes in the outsourcing industry, and persisting through client challenges. References: Website: https://outposter.com.au/ ZigZag Offshoring Website:

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34:25

OA 538: From Pakistan Call Center Agent to Founder of...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/05/15

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/538 IdeasUnlimited This week’s episode of the Outsource Accelerator Podcast sees Derek joined by Shahzad Yaqoob, CEO and Founder of IdeasUnlimited. IdeasUnlimited will celebrate 15 years in the industry this year thanks to Shahzad’s persistence through challenges like the COVID-19 pandemic and remote work adjustments. He shares how his company grew from a collection of gig workers to a

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45:33

OA 537: Hiring & Retaining Top LatAm Software Talent...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/05/08

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/537 Coderland In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Sergio Murillo, VP of Sales and Marketing at Coderland. They converse about Coderland’s strategies in employing good developers as well as the overall direction of the industry. References: Website: https://www.coderland.com/en LinkedIn: https://www.linkedin.com/in/sergiomurillo/ Start

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45:42

OA 536: Exploring AI & Automation - with Dom Procter...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/04/30

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/536 Outsourced Staff The topic of AI is not a stranger to the podcast, but for this episode, it dominates the entire conversation. Derek speaks again with Dom Procter, Founder and CEO of Outsourced Staff. Dom is wholeheartedly embracing AI integration into his company and he’s excited to share his experience. References: LinkedIn: https://www.linkedin.com/in/domprocter/ Email:

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39:24

OA 535: Vietnamese Software Developer Outsourcing -...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/04/24

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/535 Bestarion In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Hung Nguyen, also known as Vano, the CEO of the Vietnam-based software company Bestarion. As one of the leaders of a company that’s been in business for a staggering 22 years, Vano has plenty to share regarding the evolution of the outsourcing market and the strength of Vietnamese

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51:05

OA 534: TaskUs on Agentic AI, Tech-First Solutions, &...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/04/16

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/534 TaskUs The current time sees a pivotal turning point in outsourcing, and here to grace us on the podcast is one of the shining lights of the industry, TaskUs. SVP of Global Offerings Phil Tomlinson speaks with Derek about his role in the company and how it requires looking forward at how the industry could evolve. References: Website: https://www.taskus.com/ Email:

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52:07

OA 533:The Offshore On-demand & Unlimited Design...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/04/10

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/533 Penji People frequently associate outsourcing with some manner of staff augmentation or call center operations, but the industry covers basically any kind of work that can be done remotely. Specifically, this week’s guest hails from design outsourcing. Johnathan Grzybowski, Co-Founder of Penji, joins Derek in a deep dive of their business model and the nuances of running a creative

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44:41

OA 532: Growth To 1,000 Staff Through Referrals Alone...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/04/03

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/532 Staff Outsourcing In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Chris Rush, CEO and Founder of Staff Outsourcing. Chris comes with a background in e-commerce. Their conversation takes them through his perspectives in e-commerce and outsourcing, as well as how his networks grew Staff Outsourcing to 1000 employees. References: Website:

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50:07

OA 531: Optimizing for Value, Outcomes & Expertise...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/03/27

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/531 Outsource Access In this episode of the Outsource Accelerator Podcast, Derek speaks with Brad Stevens, Founder and CEO of Outsource Access. The firm now boasts around 500 staff since its founding five years ago. As a thought leader in the space, Brad talks about his journey into the offshoring world and how Outsource Access offers a unique value in managing offshore talent

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36:33

OA 530: Combining Automation, AI Offshore Staffing -...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/03/13

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/530 Bricoleur Technologies In this week’s episode of the Outsource Accelerator Podcast, Derek catches up with Wayne Macartney. Wayne is the Managing Director and President of Bricoleur Technologies, as well as Bricoleur People. They discuss the complementary nature of professional tech services with people solutions and the onset of new AI technologies in the staffing

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43:12

OA 529: The High-Growth, Tech-Enabled Outsourcing...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/03/06

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/529 Wing Assistant In this episode of the Outsource Accelerator Podcast, Derek catches up with Roland Polzin, the Co-Founder and CMO of Wing Assistant. Wing Assistant has grown to become an amazing global product in the staffing industry. The two talk about the company’s growth and how technology plays a central role in its strategy. References: Website: https://wingassistant.com/ LinkedIn:

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48:52

OA 528: Building a Dominant Multilingual Contact...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/02/27

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/528 Callnovo In this episode of the Outsource Accelerator Podcast, Derek is joined by Jackie Xu, CEO and Founder of Callnovo. Callnovo is celebrating its 20th year in business as one of the most prominent multilingual contact centers worldwide. The two discuss Callnovo’s history, its different operations, and how the firm welcomes the new AI revolution. References: Website:

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49:18

OA_527: Global Expansion, M&A, AI & Future of...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/02/20

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/527 Outsourced We find a familiar face on today’s episode with Mike Larcher, CEO of Outsourced. The Outsourced brand has grown, encompassing not just Philippine talent but now also sourcing from an additional five countries. He and Derek discuss Outsourced’s recent developments, the logistics of global expansion, and the implications of a growing AI presence in

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40:39

OA 526: Building & Running Global Teams - With Brian...

Outsource Accelerator Podcast with Derek Gallimore ·

2025/02/13

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/526 Kore BPO In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Brian Hunt, CEO of Kore BPO. Kore BPO offers customized outsourcing solutions that are perfect for small businesses. They talk about Brian’s experience in different outsourcing locations, the mechanics and changes in the outsourcing industry, and their opinions on how AI can be integrated in the

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186 results

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