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PODCAST

1,001 Business Problems Solved with Microsoft Teams

In each bite-sized episode, we solve common business challenges using Microsoft Teams. Tune in for quick, actionable solutions—usually about six minutes per episode! If you’re short on time (like most business owners and managers are), feel free to jump directly to episodes that promise solutions to problems you’re having this very moment. Microsoft Teams is more than a chat and meeting platform. It is a problem-solving beast!

business management

All Episodes

04:37

0065-I’m Confused-Microsoft Lists App or SharePoint...

1,001 Business Problems Solved with Microsoft Teams ·

2025/06/09

SharePoint Lists have been around for more than twenty years, but now there is the Microsoft Lists app and newcomers are often confused. Perhaps you've learned what Lists can do for your business, but just getting started is confusing.In today's episode, you'll learn the difference and which to use when. If you're wondering why in the world you'd even use Lists in your business, you may want to listen to two of our most popular episodes - 56 & 57 - prior to listening to this one. As always, you

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05:04

0064-I Have No Confidence in Our File Permissions!

1,001 Business Problems Solved with Microsoft Teams ·

2025/06/02

You know that punch-in-the-gut feeling you get when you realize your sensitive document has been accidentally made available to the wrong employees? How about that seemingly constant toil that occurs when employees legitimately need access to documents?While the permissions setting features in Teams and SharePoint are robust, most employees do other work for their roles and permissions setting is not their expertise. Today's episode tells you how to not only ensure the correct people always have

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06:26

0063-Where Should Our Policies and Procedures Go Part 2

1,001 Business Problems Solved with Microsoft Teams ·

2025/05/26

After last week's Part One episode, you know how to strategically store your policies and procedures in a way that protects them from unintended edits and deletions, but still keeps them in front of employees.In this Part Two episode, Annie tells you how to eliminate most of the work it takes to manage those documents without having dozens of outdated revisions cluttering your space. She also tells you how to eliminate the tedious work of saving them as PDFs and then moving them from the draft

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07:34

0062-Where Should Our Policies and Procedures Go? –...

1,001 Business Problems Solved with Microsoft Teams ·

2025/05/19

Teams is a great method to save and share workgroup files, but what about policies and procedures? Well, not so much...not out-of-the-box, anyway.Teams sites are designed to give all team members equal access for everything contained within, so that isn't a good solution for policies and procedures because you don't want everyone on the team being able to edit and delete such important documents. Never fear, because in this episode, you'll learn how to quickly ensure these documents are protected

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05:13

0061 – Heads Up – Your Teams Button Is Going to...

1,001 Business Problems Solved with Microsoft Teams ·

2025/05/12

We usually give Microsoft the benefit of the doubt when they change things up on us. Even though change is never fun, we usually end up liking their changes once we get used to them. This latest change has us more than scratching our heads, however. Millions of Teams users are being blindsided by their Teams buttons disappearing from the left app panel in the Teams interface. In today's episode, Annie tells you how to get it back. You'll want to share this episode with other business acquaintances

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05:52

0060 - The General Channel Best Practice

1,001 Business Problems Solved with Microsoft Teams ·

2025/05/05

If your Teams site is more than a few months old, you likely still have a channel named "General." If you leverage channels, as you should, this channel may serve no obvious purpose yet.Or, if you don't leverage channels, this channel may have become a dumping ground for everything. Regardless, the General channel has been a source of clutter and uncertainty for a lot of Teams users and site owners. In this episode, Annie Rynd tells you a great best practice that gives the General channel a

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06:56

0059 – Three Reasons Microsoft Teams Training Doesn’t...

1,001 Business Problems Solved with Microsoft Teams ·

2025/04/28

You paid an excellent trainer to give your employees Teams training. Perhaps you gave them all the best online Teams courses.But...Teams still hasn't taken hold and the results are underwhelming. You're very disappointed. Maybe Teams isn't all it's cracked up to be. The truth of the matter is that the problem is not the quality of the training, nor is it that your employees just don't get it. There are three common causes for the failure of Teams training to deliver the results you're wanting and

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06:02

0058 – Isn’t It Harder to Use Both Email and Teams?

1,001 Business Problems Solved with Microsoft Teams ·

2025/04/21

What if you have successfully moved your employees to Teams, getting them to always send Teams chat messages and channel posts rather than emails, but their customers, vendors, and other external people continue using email?Isn't that confusing? Well, not really. In today's episode, Annie explains why and also tells you how to begin converting your external contacts to also move to Teams if they're open to it. At County Quest Consulting, we always communicate with our clients via Teams rather than

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07:31

0057 – Solving Many Problems Using Microsoft Lists

1,001 Business Problems Solved with Microsoft Teams ·

2025/04/15

SharePoint Lists are our favorite Microsoft 365 app to add to Microsoft Teams. As a business owner or leader, you'll love how Lists can streamline and standardize many things you currently keep in spreadsheets or email.From building your own CRM to tracking the status of complex projects or office processes, there is no doubt you'll find many efficient uses for Lists around your business.

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05:45

0056 – 8 Reasons to Use Microsoft Lists ASAP

1,001 Business Problems Solved with Microsoft Teams ·

2025/04/07

Everybody uses spreadsheets in their business. It's a tried and true way to track items and organize data in a meaningful way.But, did you know there is a much better way to organize spreadsheet information when you have multiple people using and/or consuming the information? SharePoint lists have been around for more than twenty years, but most businesses don't have a clue what they do or how they can help. This episode will expose you to Microsoft's best kept secret!

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05:04

0055 – Why You Should Go All in On Teams - Part 2

1,001 Business Problems Solved with Microsoft Teams ·

2025/04/01

After describing the problem most businesses face in Part 1 of this two-part series, Annie is back to tell you both the benefits of going all in on Microsoft Teams, as well as the four time-tested steps for succeeding with your own deployment.

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06:47

0054 – Why You Should Go All in On Teams - Part 1

1,001 Business Problems Solved with Microsoft Teams ·

2025/03/24

Going all in on Teams is like acting on a hot stock tip that actually pans out.Most businesses - especially smaller businesses - do not know about the transformative powers of Microsoft Teams. They may use Teams for video meetings and a little bit of chat, but they don't strategically leverage it to transform their businesses. This is the first of a two-part series on why Teams is worth going all-in on.

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06:22

0053-Permissions Are a Pain!

1,001 Business Problems Solved with Microsoft Teams ·

2025/03/17

How many times have you scrambled to give someone access to a shared workgroup file? How many times has someone accidentally been given access to a sensitive file? How often have you resented trying to figure out how to set permissions?Or are you just sick of the mental clutter of having to keep so many shared files straight in your head? In this episode, Annie Rynd tells you how to set permissions one time and never have to worry about them again.

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05:55

0052-I See the Value of Teams but I Have No Authority!

1,001 Business Problems Solved with Microsoft Teams ·

2025/03/10

Are you an early adopter, or perhaps just someone who sees the great value of Teams to a workgroup but feel you don't have the authority to do anything about it? Well fear not. In all likelihood, you can do something about it! This week, Annie tells you how to improve your workgroup's effectiveness with Teams, even if you are a lower-level manager in a large corporation or even if you're an individual contributor with no authority.

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04:56

0051-Our Group Chat Topics All Run Together! Part 2

1,001 Business Problems Solved with Microsoft Teams ·

2025/03/03

In today's Part Two of helping you master solving the problem of multiple topics running together in a chat thread. While it is very handy for all conversations with a person (or people) to be contained in a single container - the chat thread - finding old messages seems to be too much trouble.Today, hostess Annie tells you how to very quickly find old messages and how to resurrect the discussion in a neat way. She also shares some valuable tips on working with external people via chat.

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05:09

0050-Our Group Chat Topics All Run Together! Part 1

1,001 Business Problems Solved with Microsoft Teams ·

2025/02/24

Today, on our 50th episode, hostess Annie tells you not only how to solve your issue of topics getting jumbled into a long Teams group chat, but also how to build an incredible knowledge base for your staff or workforce.Whether you manage thousands, hundreds, dozens, or just two employees, this episode will help you improve the knowledge level of your organization. www.countyquest.com

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06:20

0049-Improve With Work Habit Audits-Part 2

1,001 Business Problems Solved with Microsoft Teams ·

2025/02/17

A simple, but effective goal for any business is to elevate all knowledge workers, or computing employees, to the proficiency level of your best computing employee. Additionally, there are unknown workgroup improvement opportunities lurking in the daily computing habits of individual employees. In today's episode - which is the second installment in the series - hostess Annie tells you how to conduct a work habits audit to identify awesome opportunities to improve your business.

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04:29

0048-Improve With Work Habit Audits-Part 1

1,001 Business Problems Solved with Microsoft Teams ·

2025/02/10

On today's episode, Annie reveals how any business can improve efficiency and individual employee effectiveness by conducting Work Habit Audits.If you're a business owner or manager who knows intuitively that your employees are not as good on their computers and working seamlessly together as they should be, this is the episode for you. Work habit audits can smoke out inefficiencies that can often be quickly improved!

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06:27

0047-Who Should Own Teams?

1,001 Business Problems Solved with Microsoft Teams ·

2025/02/03

Who should own Teams in your organization? Answering this question correctly is the first step in improving your business with Teams.Whether you own your own business or manage a single department in a large organization, it is vital that someone actively own and improve Teams. Here's a spoiler. It's not the IT department!

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05:47

0046-We Don't Know When to Use Chat vs Channel Posts!

1,001 Business Problems Solved with Microsoft Teams ·

2025/01/30

Should you use chat or channel posts? What's the difference? Doesn't it just confuse things to have two different ways to communicate in Teams?Well, the answer is a resounding no! As a business owner or leader, channel posts will become one of your favorite means of improving your organization. This episode is a must-listen if you're not currently leveraging channel posts, or not leveraging them in a way you find useful!

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