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PODCAST

The Raving Patients Podcast

The Raving Patients Podcast, where reputation matters! Get ready to learn not only how to revitalize your dental practice"s online reputation, but also increase your visibility and credibility on Google and how to use the power of your happy patients to market your practice online with The Reviews Doctor himself, Dr. Leonard Tau! For more information visit: https://www.drlentau.com/

business marketing

All Episodes

34:35

No More Silent Tension: Conflict Resolution the...

The Raving Patients Podcast ·

2025/06/27

If you're navigating the complexities of staff dynamics, practice transitions, or rapid DSO growth—this episode is for you. Because here’s the truth: hope is not a strategy. And when it comes to managing workplace conflict, ignoring the problem won’t make it go away—it just costs you more. To break this down, I’ve invited Dina Lynch Eisenberg, Esq., a nationally recognized ombuds and conflict resolution consultant, to the show. Dina brings decades of cross-industry experience—from Coca-Cola and

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38:25

Unlocking the Power of Hygiene: Empowering...

The Raving Patients Podcast ·

2025/06/20

If you’ve ever wondered how to turn your hygiene department into a true engine of growth—this episode is for you. Because the truth is, many practices underestimate the power of hygiene. But when done right, your hygiene team can elevate patient care, boost profitability, and transform your entire practice culture. To dive into this, I’m joined by Tiffany Wuebben—an accomplished hygienist, author, and founder of The Hygienepreneur. Tiffany’s 30+ years in the field, paired with a background in luxury

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41:10

Clinical Records Present Criminal Records

The Raving Patients Podcast ·

2025/06/13

What if one missing note in your chart could cost you your license—or even your freedom? That’s not a scare tactic—it’s exactly what happened to today’s guest, Dr. Roy Shelburne. A respected dentist turned federal inmate, Roy learned the hard way that poor documentation and billing practices can destroy even the most well-intentioned practice. Now, he's using his story to help others protect what they’ve built—and to ensure no one else has to go through what he did. If you're running a dental

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40:39

Cultivating Culture in the Modern Dental Practice

The Raving Patients Podcast ·

2025/06/06

Your dental practice is only as strong as the people behind it—and if you're not shaping your culture with intention, someone else is. In this episode, we dive into what it really takes to create a happy, high-performing team that grows your practice from the inside out. To help us reframe how we approach leadership and growth, I’m joined by Bianca Dornan, founder of Practices Made Perfect. With 20+ years of in-the-trenches consulting experience and a hands-on approach that’s reshaped practices

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36:50

All Things Cosmetic Dentistry: Building a Brand That...

The Raving Patients Podcast ·

2025/05/30

If you’ve ever felt overwhelmed by insurance red tape, staffing headaches, or the pressure to be a “do-it-all” practice—this episode is for you. In this conversation, I’m joined by Dr. Tejas Patel, a leading cosmetic dentist whose journey from multi-location burnout to solo, specialized success is one every dentist should hear. With over 2 million TikTok followers and a fully cosmetic boutique practice in Austin, Texas, Dr. Patel has redefined what’s possible when you combine smart systems, social

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38:30

Open Wide: Striving for Excellence in Your Dental Career

The Raving Patients Podcast ·

2025/05/23

If you’re worried that modern dentistry is trading principles for profit, you’re not alone. But today’s episode might just give you the confidence and clarity to do things differently. Dentistry is changing—and not always for the better. In this compelling episode, Dr. Len Tau welcomes Dr. Ed Feinberg, a crown-and-bridge expert and educator with over four decades of hands-on clinical experience. Ed was mentored by his father, a pioneer in full-mouth reconstruction, and today he carries on that

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36:15

Leaving a Legacy: Turning Grief into Purpose with Dr....

The Raving Patients Podcast ·

2025/05/16

Grief doesn’t wait for the perfect moment—and neither does oral cancer. In this powerful episode of the Raving Patients Podcast, Dr. Len Tau welcomes Dr. Parul Dua-Makkar to share how personal tragedy transformed her career and fueled a mission to save lives. After losing her brother—also a dentist—to oral cancer at just 34, Parul now advocates for early diagnosis, clinical vigilance, and emotional healing within dentistry. This isn’t just a clinical conversation—it’s a raw, inspiring look at how

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37:40

Is AI Being Overhyped? How Dental Practices Can...

The Raving Patients Podcast ·

2025/05/09

If you're feeling overwhelmed trying to balance patient care while navigating all the buzz about AI in dentistry, you're not alone. But today's episode will help clear the confusion and show you how to use AI to your advantage—starting now. To break it down, I’ve invited Conner Ludlow, founder of Annie, an AI platform that builds virtual front desk assistants for dental practices. With a background as a software engineer and tech leader, Conner knows exactly where AI is truly helpful—and where the

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39:57

Hygiene 2025 and Beyond – Profitable. Productive....

The Raving Patients Podcast ·

2025/05/02

What if the key to transforming your entire practice isn’t a new procedure—but a reimagined hygiene department? In this powerful episode of the Raving Patients Podcast, Dr. Len Tau is joined by Rachel Wall, founder and CEO of Inspired Hygiene, to explore how dental practices can heal old rifts, boost team synergy, and build a more profitable, empowered hygiene department. Rachel shares her insights from over 30 years in the industry and breaks down why 2025 is the perfect time to invest in your

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40:56

Breaking Down Silos and Empowering Team through...

The Raving Patients Podcast ·

2025/04/25

If your team’s struggling to stay aligned or your office feels stuck in a rut, you’re not alone—and this episode is your wake-up call. Dental success isn’t just about clinical excellence. It’s about communication, leadership, and team synergy—and that’s exactly what we’re diving into today. I’m joined by three powerhouse women in dentistry—Lois Banta, Dana Watson, and Emme Sanders—to talk about their latest collaborative event: COLLABricon, the team synergy summit built specifically for dental

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39:20

Beyond the Chair: Converting First Time Patients into...

The Raving Patients Podcast ·

2025/04/18

If you’re investing time and money into attracting new patients but still struggling to build long-term loyalty, this episode is for you. Great dental marketing doesn’t stop when a new patient books—it starts the moment they walk through the door. And no one understands that better than Victoria Porter, founder of Bitemark Media. With a background in luxury hospitality and a passion for branding, Victoria brings a fresh perspective to dental marketing—one centered around real relationships,

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34:32

The Wisdom (Tooth) of AI with Wardah Inam, CEO of...

The Raving Patients Podcast ·

2025/04/11

Wondering how AI is reshaping dentistry—for real? If you’ve heard the buzz but haven’t seen how it translates to your day-to-day practice, this episode is for you. I’m joined by Wardah Inam, the brilliant mind behind Overjet, the AI platform that’s helping dentists diagnose with more confidence, improve case acceptance, and finally bring consistency to treatment planning. Whether you’re part of a DSO or running your own practice, this conversation will change how you think about tech in the

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37:24

A Mouthful of Insurance: Demystifying Dental Billing...

The Raving Patients Podcast ·

2025/04/04

If insurance headaches are draining your energy and slowing your growth, you’re not alone—and today’s guest has the tools to help you take back control. In this episode, I sit down with Colleen Huff, an industry veteran with over 30 years of hands-on experience in dental insurance, revenue cycle management, and practice consulting. From her early days at MetLife to managing multi-location practices and now educating thousands through speaking, writing, and online courses—Colleen knows what it takes

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36:18

Reclaim Time and Joy in Your Dental Practice with...

The Raving Patients Podcast ·

2025/03/28

If you're feeling overwhelmed by the day-to-day grind of running your dental practice while trying to grow and stay competitive, you're not alone. But today’s episode will help you take back control. Efficiency isn’t just about working harder—it’s about working smarter. To break this down, I’ve invited Gabe Hofmann, the Dental Efficiency Guy, to the show. Gabe has spent 17 years in the dental industry, helping DSOs and private practices streamline their operations, reclaim lost time, and boost

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34:06

All Things Marketing , Call Tracking and Call Rail

The Raving Patients Podcast ·

2025/03/21

If you’re spending money on marketing but have no clear way to track what’s actually bringing in new patients, you’re not alone. The good news? There’s a way to fix that. In today’s episode, we’re talking about one of the most overlooked yet powerful tools in marketing: call tracking. If you’re not tracking your calls, you could be wasting thousands on campaigns that aren’t delivering results. That’s why I invited Nick Jascomb, Sales Manager at CallRail, to break down how dentists can easily track

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38:17

Empowering Dentists: Luxury CE and Strategic...

The Raving Patients Podcast ·

2025/03/14

If you’ve ever felt like your dental career is a nonstop hustle, you’re not alone. Balancing patient care, business growth, and personal well-being can feel overwhelming. But what if there was a way to elevate your practice while also investing in your own professional and personal development? In today’s episode of The Raving Patients Podcast, I’m joined by Dr. Jim Arnold, a veteran in the dental industry who’s taking education and practice transitions to a whole new level. With over two decades of

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34:52

Safe Spaces, Strong Teams: Building a High-Performing...

The Raving Patients Podcast ·

2025/03/07

If you've ever struggled with hiring the right people, fostering a positive workplace culture, or keeping your team engaged, you’re not alone. But today’s episode of The Raving Patients Podcast can help you change that. To break this down, I’ve invited Jonathan Bonanno, an expert in leadership development, workplace culture, and psychological safety. With a background in corporate consulting and dental practice optimization, Jonathan specializes in helping practices attract top talent, build

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36:48

Getting Your Team to Perform Like "Owners"!

The Raving Patients Podcast ·

2025/02/28

If you’ve ever wished your team cared about your practice as much as you do, this episode is a must-listen! Building a successful dental practice isn’t just about providing great care—it’s about creating a culture where your team takes ownership, works together, and drives growth. To break down how you can make that happen, I’m joined by Craig McVey, Chief Operations Officer and Acquisition Analyst at Mountainside Dental Group. With 18 years in the dental industry and a deep understanding of

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40:48

Reduce Your Debt Fast Without Living on Ramen Noodles

The Raving Patients Podcast ·

2025/02/21

Think a low interest rate is the key to paying off debt fast? Think again! Banks have mastered the art of distraction—getting you to focus on interest rates while the real secret to reducing debt stays hidden. If you're a dentist or business owner struggling with high monthly payments, there’s a better way to take control of your finances, free up cash flow, and pay off debt faster than you ever thought possible—without sacrificing your lifestyle. That’s why I’m joined by Dr. Howard Polansky, a

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38:40

Critical Questions That Get Your Patients To Say Yes!

The Raving Patients Podcast ·

2025/02/14

If you've ever wondered why some patients hesitate to move forward with treatment, you're not alone. Case acceptance isn't just about presenting a treatment plan—it's about understanding the psychology behind a "yes." That's why I’ve invited the highly respected Debra Engelhardt Nash to the Raving Patients Podcast. With decades of experience in dental consulting and coaching, Debra knows exactly how to help dental teams transform their patient conversations into powerful case acceptance strategies

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407 results

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