PODCAST

Auto Service World Conversations

Auto Service World

News, views, features and commentary about the automotive repair and service industry in Canada.

leisure automotive

All Episodes

21:00

ASW Conversations: Pricing Amid Tariffs, with Kumar Saha

Auto Service World Conversations ·

2025/02/04

Leading industry expert and Jobber News columnist Kumar Saha joined Auto Service World Conversations to discuss the latest implications of the trade standoff between Canada and the United States. A 25% tariff has been announced for Canadian goods going into America, while Canada retaliated with a tariff package of its own. As the auto industry is uniquely positioned in this battle — auto parts cross borders multiple times during production — Kumar shared his thoughts on what impact this could...

15:10

ASW Conversations: Navigating the Canadian Automotive...

Auto Service World Conversations ·

2025/02/03

Todd Campau, associate director of the aftermarket at S&P Global Mobility, explores the unique dynamics of the Canadian automotive market, with a focus on electric vehicle adoption, market trends and the impact of the economy on the aftermarket. He provides insights into the factors driving Canada’s lead over the U.S. in EV growth, the implications of changing incentives, and the challenges posed by parts proliferation. Todd also dives into differences in consumer preferences, vehicle age...

17:36

ASW Conversations: Technology, Change and...

Auto Service World Conversations ·

2025/01/20

The state of the automotive aftermarket is complex. Shane O'Kelly, CEO of Advanced Auto Parts, talks about where the industry is and where it’s going. He explores the increasing importance of technology, from right-to-repair issues to the challenges posed by advanced driver assistance systems. O'Kelly also shares insights on Advanced Auto Parts' decision to keep its Canadian operations and what he learned while trekking across the country to meet with store owners and operators.Support the show

17:45

ASW Conversations: Being a Professional Pivoter, with...

Auto Service World Conversations ·

2025/01/06

Autumn Lamb’s LinkedIn description might tell you all you need to know about her: Professional pivoter of all things marketing. She’s all about opening the various doors that she comes across in the automotive aftermarket. Autumn pivots from one challenge to another, one association group to the next. In this conversation, we learn more about the marketing manager for GSP Americas, from her journey through the aftermarket to the value of mentorship to opening yourself up to opportunities that...

6:10

Enhanced Media: More from the Shop of the Year...

Auto Service World Conversations ·

2024/12/16

Tune into the Enhanced Media portion of the December 2024 issue of CARS magazine to hear more from Craig and Heather Maidens, from Maidens Family Auto Care, winner of the 2024 Shop of the Year Award, sponsored by Milwaukee Tool.Support the show

15:16

ASW Conversations: Your Top Right to Repair Advocate,...

Auto Service World Conversations ·

2024/12/09

On the job for a few short months, Emily Holtby has been thrown into the fire. AIA Canada’s new vice president of government relations joins the aftermarket at a critical juncture: Getting right to repair for the automotive aftermarket front and centre of Canada’s politicians. During her first visit to AAPEX, she sat down to talk about her journey to the industry and how she’s ready to advocate for it to ensure consumers and professionals have access to repair and maintain vehicles.Support th...

15:10

ASW Conversations: Going Local and International with...

Auto Service World Conversations ·

2024/11/25

At a global event, J.F. Champagne, president and CEO of AIA Canada, was also thinking local. While Automotive Aftermarket Industry Week in Las Vegas is highlighted by AAPEX and the SEMA Show, it was important for Champagne to connect with his global partners on challenges that continue to hit the auto care sector. But in a sit down conversation during the event, he highlighted the local struggles his group is trying to alleviate. From talent challenges to training to right to repair, Champagn...

6:22

Enhanced Media: More from the 2024 Jobber of the Year...

Auto Service World Conversations ·

2024/11/18

Tune into the Enhanced Media portion of the November issue of Jobber News to hear more from Shannon Black, manager of Motorcade’s St. Catharines, Ont. branch and winner of the 2024 Jobber of the Year Award.Support the show

12:41

ASW Conversations: Growing EV Service with Eccles Auto

Auto Service World Conversations ·

2024/11/11

Electric vehicles are increasingly growing on Canadian roads, meaning there’s more of a chance an EV owner will come through your doors looking for service. Scott and Bruce Eccles at Eccles Auto Service in Dundas, Ontario, have been growing their EV services over the last few years. They share how they grew this part of the business, found training, educated their customers, tips for success and more.Support the show

14:04

ASW Conversations: Porsches to Pastries — How Nhu...

Auto Service World Conversations ·

2024/10/28

Movember is a time to raise awareness for men’s health and Nhu Nguyen, a classic Porsche technician, has dedicated herself to the cause. What started as baking cookies to raise money has grown into an event called “Nhuvember” — a fundraising event benefiting Movember, sponsored by Canaweld. In this episode of ASW Conversations, we chat with Nhu about why she supports the cause, what she does and how you can help the movement. Contact her on Instagram at @dear_nhu to help out. Canaweld will do...

14:01

ASW Conversations: On a Journey of Growth, with Nick...

Auto Service World Conversations ·

2024/10/21

After a year at the helm, we catch up with Nick Brunet, president of Bestbuy Distributors. He joined the company after a stint outside the aftermarket but spent years before that with 3M. He’s no stranger to the aftermarket and is now taking on the challenge to growing Bestbuy’s place in the market. The distributor’s shareholder base has grown over the last year and looks to go even higher. He discusses growth, challenges like inventory management, using new tools like predictive analytics an...

16:04

ASW Conversations: Generational Divides in Auto Care,...

Auto Service World Conversations ·

2024/10/07

The priorities of those working in the automotive aftermarket vary widely by generation, according to the Defining Culture Survey, put out by the Modern Industry eXpertise (MiX) Council, part of MEMA Aftermarket Suppliers. Just what do these generations value — and what do they have in common? MiX chair Jeff O’Hara chats about what the survey found, what jumped out to him and what the industry can learn from the results. Support the show

12:12

ASW Conversations: Hanging His Own Shingle, with Rui...

Auto Service World Conversations ·

2024/09/23

Rui Silvestre has been a technician for a long time. But things change. Due to circumstances beyond his control, his home at Master Mechanic High Park had to close down. Silvestre knew he wanted to open up his own shop — and he finally did on August 1. Join us for a conversation about how he got there, moving from tech to owner, and what it’s like to have the support of the community. Support the show

14:41

ASW Conversations: A Place for the Industry’s Young...

Auto Service World Conversations ·

2024/09/09

Host Adam Malik is joined by Kari Hann. By day, she’s the marketing and digital communications manager at Specialty Sales & Marketing, but Kari is also the chair of the Young Professionals in the Auto Care Sector (YPA). They talk about the importance of the YPA, what its goals are, why young professionals should join, why employers should encourage their under-45 staff to join, what her goals are as chair, and more.Support the show

12:26

ASW Conversations: A Lifetime of Automotive...

Auto Service World Conversations ·

2024/08/26

Virushin Vepulan from eBay Motors joins host Peter Bulmer to discuss his lifelong passion for cars. He began tinkering with vehicles alongside his father from a young age, modifying them on a budget. He reflects on the importance of basic maintenance ahead of flashy upgrades and how online marketplaces like eBay have helped keep older vehicles running. While things have changed, Virushin explains how much has remained the same for car lovers. Support the Show.

30:08

Repair Roadblocks, with Scott and Michael Waddle

Auto Service World Conversations ·

2024/08/12

If you’re trying to repair a Mercedes-Benz vehicle in the aftermarket, chances are you’re out of luck. Michael Waddle, a technician in his father Scott’s shop, Precision Auto Service in Langley, B.C., is fed up with being roadblocked by the automaker when attempting to repair their vehicles. He’s gone straight to Mercedes-Benz and feels their solutions are unfair to their aftermarket. Michael and Scott talk about what the industry is up against.Support the Show.

14:05

ASW Conversations: Shop Owners on the Importance of...

Auto Service World Conversations ·

2024/07/22

From Worldpac STX in Nashville, two Canadian shop owners talk about why they made the trip, why training is so important for them, the challenges they’re facing in their shop today and more.Support the Show.

14:49

ASW Conversations: Closing Time with Josie Candito

Auto Service World Conversations ·

2024/07/08

Master Mechanic High Park is no more. With the landowner having decided to turn the space into condos, owner Josie Candito has now closed her doors, ending her 25-year run in west Toronto. She speaks with host Adam Malik about her memories, why she’s proud of the work she did, pushed for greater respect for technicians and gave advice to her fellow industry professionals.Support the Show.

17:23

ASW Conversations: Bruce Eccles, Shop Owner Turned...

Auto Service World Conversations ·

2024/06/24

What does a semi-retired shop owner do when coming upon a milestone? They write a book. With Eccles Auto Service reaching 40 years in business, Bruce Eccles decided to reflect on his time in the business. He joins host Adam Malik to talk about his first book, Don’t Look Back, Look Ahead: 40 Years of Business and Life’s Unexpected Road.Support the Show.

6:08

ASW Conversations: AutoShow Insights — Stellantis Canada

Auto Service World Conversations ·

2024/06/10

Host Adam Malik talks to Brad Horn from Stellantis Canada about EV goals, concerns and more at the Canadian International AutoShow.Support the Show.

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