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PODCAST

Superstar Communicator podcast

Susan Heaton Wright

Become an excellent speaking communicator with your audience, clients, colleagues and prospects. Full of invaluable content, this show deals with everything about speaking, and includes interviews with successful entrepreneurs who share their top tips as well as masterclasses from speaker expert Susan Heaton-Wright.

business careers

All Episodes

36:27

How to build successful business relationships

Superstar Communicator podcast ·

2023/03/01

We are delighted to host a discussion with Colette Cooper, Client Services Director at Cariad Marketing. An Award-winning Hertfordshire digital marketing agency. With a passion for helping SME's compete with the online giants, Colette is the most often the first person people see for help with their marketing. With over 20 years of Sales and Marketing experience, Colette is a a hybrid professional who is good at sales, marketing and leadership. We discuss top tips on how to build successful business

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31:25

The power of diverse line ups at events

Superstar Communicator podcast ·

2023/02/15

With International Women's Day on 8th March this is a good time to remind everyone the power of a wide range of different speakers at events. I am joined by Mette Johansson, a leading Diversity leadership consultant and founder of Keynote women speakers. During the discussion we covered: Why having a diverse line up in events is so important How we can find diverse speakers for events what we can do to challenge event organisers to have more diverse speakers at events DOWNLOAD THE TRANSCRIPTION

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30:57

Be a great technical speaker with Bob Ferguson

Superstar Communicator podcast ·

2022/12/30

Bob Ferguson is an Engineer by profession who now supports technical experts to make a positive impact when they present and pitch. We discuss how technical experts NEED to be heard. And Bob shares some top tips to being more impactful when discussing technical topics. Here are three highlights. 1. Try not to rely on powerpoint slides and specifically slides full of information. You will overwhelm your audience. 2. Learn to summarise key points for the audience. This will generate interest - and

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44:50

Managing your emotions when your buttons are pressed

Superstar Communicator podcast ·

2022/12/21

In 2022, there was an incident at the Oscars where Will Smith hit the compere Chris Rock, when Rock made a derogatory comment about Smith's wife. This was shocking to see. I am joined by international executive coach, Carol Stewart We discuss why this incident was so shocking and what we can learn from this as leaders. Some key points include: 1. Why both men were at fault in this incident. 2. How a pause and a verbal response would be far more effective 3. How as leaders we should be aware of what

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30:36

Celebrating International Men's Day

Superstar Communicator podcast ·

2022/11/19

international men's day is on 19th November. Not only should we celebrate the men in our lives we should also support them. I am joined by Dave Algeo who supports men with their health and mental health. We discuss a number of topics including how we can reach out to men who might find it difficult to discuss their feelings. This is full of content but some key points are: 1. Men will often use humour or alcohol to hide their feelings 2. Remembering to 'nudge' regularly to remind men they

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39:48

Recognising others emotions from non-verbal cues

Superstar Communicator podcast ·

2022/10/28

We are joined by Dr Paddy Ross, Associate director of psychology at Durham University. Paddy has done a lot of work on how children learn to read emotions. He highlights the fact that before a certain age, sound is more important than non-verbal cues. We don't exclusively communicate with what we say but how we say it - and hand gestures, facial expressions and body language play a big role in this. Some highlights include: 1. Wearing a mask (during covid) or not makes little difference in reading

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13:55

Speaking and Engaging with International Clients

Superstar Communicator podcast ·

2022/10/24

Do you wish to engage and make more impact with international clients? In this podcast episode Susan Heaton-Wright shares top tips and case studies to ensure you have invaluable engagement with your clients; whether they speak English as their first language or not. She uses examples of working with clients in North America, the Middle East and Myanmar. Tips include: * Modifying the way you speak and the language you use to ensure everyone understands you. * Read the room; be aware of what is going

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34:29

Lessons to lean into your influence with Joel Green

Superstar Communicator podcast ·

2022/10/14

Joel Green is the CEO of pro level training, the National Director of Nike sports camps, a former professional basketball player, and renowned motivational speaker. He endured significant trauma as a child, and experienced unacceptable racism, yet went on to have a successful basketball career and to alter his mindset and "Filter". This is such a powerful tool he developed, where he was able to focus on the good rather than continue to be impacted by the appalling acts he witnessed and experienced

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37:41

Managing Microaggressions as a leader with Joanne...

Superstar Communicator podcast ·

2022/09/26

Microaggressions cause harm in the workplace. What might appear to be a tiny comment; if repeated, undermines someone's confidence. In this incredible podcast discussion with Joanne Lockwood We discuss: * What Microaggressions are * The impact on individual talent and the team * Ways we, as leaders can manage these so we have an inclusive, effective workforce. Here is a transcription of the podcast You can contact Joanne's company SEE Change Happen here Connect with Joanne on Linkedin Here

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34:08

Top tips for Leading New Graduates

Superstar Communicator podcast ·

2022/09/06

Early September is the time new graduates are employed in their graduate roles. These young people are the "COVID generation" whose degrees were studied, in part, online. And it is even more important to support and demonstrate positive leadership to these talented young people. I am joined by Nick Simon He is a recent graduate who has researched his friends' experiences and what they need in the way of information and support to thrive in their new role. The discussion highlighted: * How important

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33:10

Managing your emotions as a leader

Superstar Communicator podcast ·

2022/08/22

As a leader or emerging leader, there are times when you need to manage your emotions - even if you are triggered or impacted by a situation or what someone else has said. In this impactful episode Susan is joined by Donna McGrath to discuss this important communication skill. We cover: * Why it is important to understand what might trigger your emotions * Why there are occasions where managing your emotions are extremely powerful and important as a leader * Techniques and tips to help you manage

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30:14

Presentation Skills Top Tips

Superstar Communicator podcast ·

2022/07/11

Our latest Ask Susan Masterclass is a Q and A about presenting. Susan shares 5 top tips to consider when you are presenting as well as questions from listeners. Learning includes; * What is your purpose for presenting? * Who will you be speaking to? * Grab the opportunity to answer questions * Practice so you really know your content Here is a transcription of the podcast You can grab a copy of our Ten Top Tips to presentation skills here Our latest Virtual Presentations Skills online course is

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07:44

Celebrating the Queen's Platinum Jubilee

Superstar Communicator podcast ·

2022/06/01

This weekend in the United Kingdom, we are celebrating Queen Elizabeth's 70th Anniversary of being our monarch. An extraordinary achievement. In this podcast I share key points as to why she is such a powerful public figure despite her not being political and what we can learn for our own personal brand. Remember you can grab your copy of 10 Top Tips to being a SuperStar Communicator here. Our website is SuperStar Communicator Want to book a call with us to discuss providing workshops, speeches or

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32:54

Creating effective ways to work in Hybrid environments

Superstar Communicator podcast ·

2022/02/22

How does a company navigate working effectively and efficiently in a hybrid work structure? Jo Rigby works for Zappi This company has always run with remote workers as well as teams in the office. This innovative company has created effective ways to communicate, build a business community and a supportive work environment. We can all learn from this. Jo shares: * How important trust is for developing this work environment * The use of APPs and technology for keeping people engaged and connected *

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30:33

Public Speaking to Global Audiences with Kayra Martinez

Superstar Communicator podcast ·

2022/01/30

We work in global environments: and not everyone speaks English despite it being the language of business. So how can we ensure we engage with our audiences who don't speak English and how can we make more impact if English is not our native language? I am joined by Kayra Martinez: humanitarian, TEDX speaker and founder of Love without borders This is a challenge she regularly encounters when working with refugees in Athens. in the discussion we cover: * Why it is important to understand our

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22:51

All about public speaking and presentations

Superstar Communicator podcast ·

2022/01/18

There are so many questions about public speaking and presentation skills. We have a session where individuals have asked Susan questions related to public speaking. These questions include: * What is your top tip for preparing a speech? * What is more important; content or delivery of a speech? * How do I know what to say? * Do courses on public speaking? * What is the best way to improve your public speaking? Book a call to see how we could help you If you would like to download our checklist for

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07:40

New Year Outlooks 2022

Superstar Communicator podcast ·

2021/12/27

Speaking and sharing your plans for 2022 are powerful ways to connect with others; be more accountable and receive ideas. In this episode, I share an exercise I do with my friends and family each year. You will need to download the worksheet from www.superstarcommunicator.com/newyearoutlooks I still have the sheets from previous years and it is fascinating to see how my family has evolved! The idea is that you are inspired by each of the questions and write what you wish to do related to it. Then

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31:21

Supporting Charities at Christmas

Superstar Communicator podcast ·

2021/12/16

Suzy Moody is the Marketing Strategist for Hertfordshire Homestart in the United Kingdom. The charity provides outstanding support for parents of young children. In this episode we discuss the important role many charities play in people's lives and how, at Christmas, the needs of their clients is intensified. This is an inspirational and insightful interview and focuses our minds on supporting others rather than thinking about material things! Key points include: * Why it is especially important

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29:25

The Impact of Animation in your communication

Superstar Communicator podcast ·

2021/11/24

Animation is a powerful way to communicate your message to clients and customers. So I was thrilled to interview the CEO or multi-award winning Animation company Salamandra, Christine MacKay. In the interview we covered plenty of tips, advice and ideas including: 5:00 mins: Plenty of advice that the visual element of animation helps retain information in many viewers 15.30 mins: you never finish learning; learning new skills keeps you vibrant 16.30 mins: Use animation to translate complex

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57:12

Dark Cockpit: How to communicate, lead and be in control

Superstar Communicator podcast ·

2021/11/12

It is an honour to interview two such incredible guests. Capt. Emil Dobrovolschi is an Airline Captain; ensuring all his passengers and crew are safe. He and the leading leadership coach Octavian Pantis have written a fantastic book "Dark Cockpit" about how to approach leadership and use communication as the principle tool in managing this. In the podcast interview there are many fascinating examples they use to support their work. These include: * (9.00mins) How everyone knows who you are due to

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109 results

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