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PODCAST

What does it take to build a successful BPO company? How successful are you with your agents?

SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica"s Call Center - Cutter Consulting GroupWhat does it take to build a successful BPO company? How successful are you with your agents?In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call

business

All Episodes

29:11

Sipping with Maria & Tika Gee podcast Season 2...

What does it take to build a successful BPO company?... ·

2025/07/16

This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities! There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and curse us out! And that is fine. But if you like Culture, Fashion, Philosophy, Business, Traveling, In a

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31:13

Scale Tales From the Ground Up. The Business...

What does it take to build a successful BPO company?... ·

2025/07/15

Curing back office blues. Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to

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1:40:00

Salty Ginger Talk Podcast. How Richard Blank Built a...

What does it take to build a successful BPO company?... ·

2025/07/11

Welcome to Salty Ginger Talk, a podcast and video platform for people who want to improve themselves every single day. Hosted by Joe Canfield, this channel is built for thinkers, doers and self-leaders who are tired of excuses and ready to take control of their growth.We dive deep into powerful life principles like personal responsibility, emotional discipline, self-control and the stoic mindset. Whether it's solo reflections or raw conversations with bold entrepreneurs and purpose-driven leaders,

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1:03:40

Episode 79 of Off the Comma podcast lands today and...

What does it take to build a successful BPO company?... ·

2025/07/10

In this episode, we talk to Richard Blank. He is empathetic, confident and has “old school grit”. Richard lives in Costa Rica.You’re stuck, I get it. I’ve been there too. I call it “sitting on a comma”. We all know what it’s like to feel stuck in life and not know where to go next. This podcast is all about what it’s like to be on the comma, as shared by individuals just like ourselves. We will explore what they experienced, what they learned and how they got themselves off the comma. See more at

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46:14

Not Quite After Midnight Podcast interview with...

What does it take to build a successful BPO company?... ·

2025/07/08

Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.Be sure to listen in and share the show with others who might enjoy or benefit from it.The show is also available on Facebook and all the major podcasting platforms.Enjoy.The show is recorded

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1:09:38

Not Quite After Midnight Podcast with Richard Blank,...

What does it take to build a successful BPO company?... ·

2025/07/03

I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center:

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1:30:11

Not Quite After Midnight Podcast. Special guests Tony...

What does it take to build a successful BPO company?... ·

2025/07/02

I would like to thank my wonderful guests, Tony Jeton Selimi and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful.Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center:

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45:32

Networking Unleashed Podcast. An interview with...

What does it take to build a successful BPO company?... ·

2025/07/01

Discover essential strategies for both extroverts and introverts to thrive at networking events. We share tips on practicing your skills and building confidence, which will transform your networking experience from daunting to rewarding. Don’t miss these valuable insights! #NetworkingTips #Extrovert #Introvert #ConfidenceBuilding #SalesStrategies #NetworkingEvents #PersonalGrowth #CommunicationSkills #PracticeMakesPerfect #WingmanSupportRichard’s vision quest journey is filled with twists and turns

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33:36

B2B Growth Blueprint Podcast . Modern Revenue...

What does it take to build a successful BPO company?... ·

2025/06/30

The Future of Sales: AI, Soft Skills, and Human Connection Sales is no longer just about scripts and automation—it’s about human connection, strategic communication, and effectively leveraging AI. Richard Blank, CEO of Costa Rica’s Call Center, shares how blending soft skills, gamification, and AI can enhance customer engagement and improve sales outcomes.In the latest episode of the B2B Growth Blueprint Podcast, host Mark Osborne speaks with Richard about the power of emotional intelligence in

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53:31

Manager Memo podcast by professor Len Samborowski. Un...

What does it take to build a successful BPO company?... ·

2025/06/26

Manager Memo podcast A biweekly podcast focused on the planning, organizing, leading, and evaluating functions of management. Interviews with leading business practitioners provide tantalizing tips, wizardly wisdom and energized encouragement to our listeners.Len Samborowski, MBA Associate Professor, Nichols CollegeSeason 07 Episode 25Richard Blank:President of Costa Rica’s Call Center provides a fast, fun, and furious master class on the science and secrets behind telemarketing sales.Along the way

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56:40

Night Beat Media "Living The Dream" podcast....

What does it take to build a successful BPO company?... ·

2025/06/24

"Night Beat Media's Living The Dream" is a Podcast dedicated to providing inspirational and educational content for entrepreneurs, small business owners, and individuals seeking personal and professional growth. Through a combination of mindset hacks, interviews, and open discussions, our podcast aims to share the real-life stories and insights of successful entrepreneurs, entertainers, industrial experts, and thought leaders. Our mission is to empower and educate our audience, helping them overcome

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35:00

The Jamilia Grier Show.. The Heartfelt Risk Behind...

What does it take to build a successful BPO company?... ·

2025/06/20

Richard Blank: Building a Business Abroad & Leading with EmpathyIn this powerful episode of The Jamilia Grier Show, I sit down with Richard Blank, CEO of Costa Rica's Call Center, to explore how he turned leading with empathy into building a business abroad. We unpack the real journey behind building a business overseas, overcoming self-doubt, leading with empathy, and mastering human connection in an AI-driven

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17:36

The Jamilia Grier Show. Richard Blank: Building a...

What does it take to build a successful BPO company?... ·

2025/06/20

In this powerful episode of The Jamilia Grier Show, I sit down with Richard Blank, CEO of Costa Rica's Call Center, to explore how he turned leading with empathy into building a business abroad. We unpack the real journey behind building a business overseas, overcoming self-doubt, leading with empathy, and mastering human connection in an AI-driven

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56:29

Special guest interview Richard Blank. The iNNOVATION...

What does it take to build a successful BPO company?... ·

2025/06/18

The iNNOVATION Insights Podcast, hosted by Dr. Eulanda Sanders, welcomes a mosaic of voices from different backgrounds, industries, and expertise, converging on a singular goal: exploring the multifaceted realm of innovation.The insightful Dr. Eulanda Sanders hosts the iNNOVATION Insights podcast, which welcomes a mosaic of voices from different backgrounds, industries, and expertise, converging on a singular goal: to explore the multifaceted realm of innovation. Eulanda deftly navigates

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39:48

Dialing Into Success: a Call Center into a Legacy...

What does it take to build a successful BPO company?... ·

2025/06/17

How do you build a business during a recession—and turn it into a legacy?In this episode of the Growing Up B2B Podcast, Ed Delia, PCM Delia sits down with Richard Blank, CEO of Costa Rica's Call Center, who shares how family values, relentless perseverance, and people-first leadership helped him scale a company with heart.He discusses the dynamics of working with family, including his wife and nephew, and the importance of open communication and respect. Richard also explores the future of the call

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1:15:36

Host Don McTaggart has a conversation about...

What does it take to build a successful BPO company?... ·

2025/06/16

For the Curious and Confused PodcastWe live in a world where we’re surrounded by experts, but rarely do we get to hear what truly sparked their passion or how they grappled with uncertainty. So, how can we better understand this world through the people who inhabit it?"For the Curious and Confused" is a podcast hosted by Don McTaggart, a PhD Chemistry student at the University of North Carolina at Chapel Hill. The podcast focuses on exploring diverse perspectives and experiences from thinkers and

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57:09

The Secret to Closing More Deals with special B2B...

What does it take to build a successful BPO company?... ·

2025/06/14

Firewatch Business - Entrepreneurial InsightsI’ll help you break free from the 9-5 and build a life of independence and freedom on your own terms.—so you have the money to seize opportunities, support your family, and create the safety and stability you need. You’ll also gain the tools to take control of your time, so you never miss family events and can decide when and how you work, instead of letting a boss dictate your life. My channel is here toI am a CPA and serial entrepreneur.I am made money

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42:45

Unicorn Round Up with Richard Blank, Julie Seibert...

What does it take to build a successful BPO company?... ·

2025/06/13

Finding the Unicorn in You is a podcast hosted by Dr. Jaime G. Raygoza, dedicated to empowering professionals to prevent burnout and achieve sustainable success. Each episode features engaging conversations and practical strategies that enhance career trajectories, foster work-life balance, and cultivate resilience. Join Dr. Raygoza and his guests as they explore essential topics in personal and professional development, helping you unlock your unique potential and thrive in your career.We're diving

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1:06:19

The King of Communication Ft Richard Blank | Ep. 105....

What does it take to build a successful BPO company?... ·

2025/06/11

The Figuring Shxt Out podcast by Buneeflacs and Swangkkking is Two business and positivity minded individuals trying to just Figure Shxt Out!We cover topics ranging from wellness, wealth, health, business and being an entreprenuer!This week we speak with Costa Ricas own Richard Blank! Richard is a communications expert and has trained well over 500 call center employees in Costa Rica and beyond. Learn from this magnificent communicator and oral strategist!Come with us and Let's Figure Some ShXt

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4:10

Host Indraneel Cosmos Samaddar interview with Richard...

What does it take to build a successful BPO company?... ·

2025/06/10

The Wolf of Costa Rica Street: Hustle, Grit, and the Real Grind | Richard BlankCosmos Dar:My Mission is to educate and inspire people to Financial FreedomSummaryJoin us in this exciting episode as we sit down with Richard Blank, a visionary entrepreneur who journeyed from Philadelphia to Costa Rica, where he revolutionized the telemarketing industry. Discover how Richard's passion for languages and gamification led him to train over 10,000 bilingual telemarketers and establish Costa Rica's Call

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179 results

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