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PODCAST

Auto Care ON AIR

Auto Care Association

"Auto Care ON AIR" is a candid podcast dedicated to exploring the most relevant topics within the auto care industry. Each episode features insightful discussions with leading experts and prominent industry figures. Our content is thoughtfully divided into four distinct shows to cover four different categories of topics, ensuring collective professional growth and a comprehensive understanding of the auto care industry.The Driver"s Seat: Navigating Business and the Journey of LeadershipTo understand

business

All Episodes

24:10

Putting the "Right" in Right to Repair: A...

Auto Care ON AIR ·

2025/06/30

Jerry Bender never set out to become a political advocate. As the Vice President of Midwest Wheel Companies, his journey from small-town Iowa to the halls of Congress reveals how ordinary industry professionals can make extraordinary impacts on critical policy issues. Growing up in Pleasantville, Iowa, a town of just 1,500 where his graduating class had only 49 students, Bender was no stranger to politics. In a state where presidential candidates regularly visit local barbershops (including ...

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67:30

Finding Your Voice: How Communication Styles Impact...

Auto Care ON AIR ·

2025/06/23

Ever wondered why your perfectly crafted message falls flat with certain colleagues? The answer might lie in understanding your communication "voice" and how it resonates (or clashes) with others. In this illuminating conversation, Shawn Collins of Extend Group joins Auto Care Association's President and CEO, Bill Hanvey and host, Jacki Lutz, to unpack the Five Voices communication framework developed by Giant Worldwide. This powerful model reveals how we all speak through different voices (...

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50:08

Consumer Confidence Drives the Automotive Aftermarket

Auto Care ON AIR ·

2025/06/16

The resilience of the automotive aftermarket might seem puzzling during economic uncertainty, but as our conversation with Olivia Droney-Newton reveals, this industry thrives even when consumers tighten their belts. Why? Because cars must function regardless of economic conditions. Consumer confidence has fluctuated dramatically, yet vehicle maintenance remains essential. When faced with repair decisions, consumers may shop around or choose "good" over "best" options, but they rarely forego ...

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100:44

YANG Special: Open Mic Sessions

Auto Care ON AIR ·

2025/06/10

Our Young Auto Care Network Group (under 40s in the Auto Care industry) gather at Auto Care Connect in Phoenix to discuss how mentorship, community building, and self-awareness shape career development in today's rapidly evolving marketplace. • Traditional mentorship is evolving – valuable guidance can come from peers facing similar challenges, not just industry veterans • YANG's mentorship program creates circles of support with both peer and experienced mentors • Career paths are no longer...

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36:06

The Hidden Crisis: Building Tomorrow's Automotive and...

Auto Care ON AIR ·

2025/06/02

Kenny Meerschaertdidn't set out to revolutionize workforce development in the automotive industry. The Regional Operations Director for Michigan CAT simply faced a problem: traditional recruitment methods weren't filling critical technician positions. What evolved from this challenge has become a blueprint for companies across the industry. Drawing from his experiences building deep partnerships with educational institutions, Meerschaert reveals how Michigan CAT transformed their approach to...

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115:22

ACPN Special: Open Mic Sessions

Auto Care ON AIR ·

2025/05/27

Step behind the curtain of the automotive aftermarket and discover the passionate community that powers the digital backbone of the parts industry. In this revealing episode, Jacki Lutz sits down with leaders and rising stars from the Automotive Content Professionals Network (ACPN) at AutoCare's Connect Conference in Phoenix, Arizona. These are the data specialists and content professionals who transform complex vehicle information into the standardized formats that make modern parts lookup ...

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50:49

Unleashing Creativity and Breaking Industry Boundaries

Auto Care ON AIR ·

2025/05/20

Could you be stifling your best ideas without even realizing it? Most people don't recognize their own creative potential, limiting themselves with the false belief that "creativity" belongs only to artists and designers. This enlightening conversation with Kyle Scheele, a "patron of crazy ideas," and Brian Matthias, Senior Content Syndication Manager at Dorman Products, dismantles this misconception and reveals how creativity drives progress in every industry, including the auto care industr...

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52:10

The Human Firewall: Why Cybersecurity Isn't Just a...

Auto Care ON AIR ·

2025/05/13

The digital revolution has transformed our lives, but it's also created unprecedented vulnerabilities. In this eye-opening conversation between our host, Stacey Miller, and cybersecurity expert Tony Perez, we dive deep into how artificial intelligence is supercharging cybercrime at an alarming rate. Perez, a former US Army Captain and Founder of NetLok, explains why professional cybercriminals aren't just shadowy hackers, but organized businesses with marketing departments and customer servi...

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89:03

Todd Hertzler, Regional President, Bosch Mobility...

Auto Care ON AIR ·

2025/05/05

What does leadership look like in today's rapidly evolving mobility industry? Todd Hertzler, newly appointed Regional President of Bosch Mobility Aftermarket, brings a refreshingly balanced perspective shaped by 19 years at Bosch and significant international experience. In this candid conversation, Hertzler reveals how his four years working in Germany transformed his understanding of work-life balance. "My boss told me, 'You want to impress me? Get your job done in 40 hours,'" he recalls, ...

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46:21

The Future of Automotive AI: How Technology Is...

Auto Care ON AIR ·

2025/04/28

What happens when artificial intelligence meets automotive expertise? Tilak Kasturi, founder of Predii, takes us on a fascinating journey through the rapidly evolving landscape of automotive AI and its transformative impact on the parts and service industry. Drawing from his diverse background, spanning from NASA's space shuttle launch systems to radiation oncology software, Kasturi explains how Predii developed specialized AI solutions for the automotive aftermarket. Unlike generic AI appli...

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44:48

Sustainable Manufacturing in the Auto Care Industry

Auto Care ON AIR ·

2025/04/22

Sustainability isn't just a buzzword—it's deeply woven into the fabric of the automotive aftermarket, though many consumers remain unaware of this long-standing tradition. Mark Nugent, Chief Sustainability Officer and EVP of Strategy at TERREPOWER, brings a unique perspective shaped by his childhood in Jamaica, where he developed an early appreciation for environmental stewardship while witnessing the power of business to drive positive change. TERREPOWER (formerly BBB Industries) has been p...

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106:18

Duncan Gillis, CEO, TERREPOWER (formerly BBB Industries)

Auto Care ON AIR ·

2025/04/14

From infantry officer to innovative CEO, Duncan Gillis' life story reads like a masterclass in determination and reinvention. In this riveting conversation The Driver's Seat host Behzad Rassuli, Duncan reveals how being told "you can't do that" has been the fuel that propelled his remarkable journey from military service to leading TERREPOWER's sustainable manufacturing revolution. As a young man from a modest New England background, Duncan's educational path began with an ROTC scholarship t...

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59:39

People First! Building Cultures That Attract Today's...

Auto Care ON AIR ·

2025/04/07

What if the secret to doubling your business revenue wasn't a marketing trick or sales technique, but simply putting your people first? That's exactly what Shari Pheasant discovered when she returned to help manage her auto repair shop, taking it from $1.6 million to $3.2 million in just three years through revolutionary people-first strategies. In this fascinating conversation, NAPA Vice President Jason Rainey and A Master Mechanic/Horsepower Strategies CEO Shari Pheasant reveal the transfo...

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56:06

Indicators: Gen Z's Evolving Relationship with Cars...

Auto Care ON AIR ·

2025/03/31

Two automotive industry experts with the same name – Mike Chung of MarketCast and Mike Chung of the AutoCare Association – explore the fascinating evolution of Gen Z's relationship with cars and mobility in a data-rich, candid conversation that challenges conventional automotive industry thinking. The conversation dives deep into how the pandemic fundamentally altered the formative years of those now aged 18-26, creating a generation with dramatically different expectations about transportat...

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28:46

Understanding Extended Producer Responsibility (EPR)...

Auto Care ON AIR ·

2025/03/24

The automotive aftermarket is facing a seismic shift as Extended Producer Responsibility (EPR) regulations gain momentum across the United States. In this illuminating conversation, our host, Stacey Miller, sits down with Lisa Gochenour, Senior Environmental Manager at Highline Warren and Vice Chair of the Auto Care Association's Sustainability Committee, to demystify these complex regulations that are rapidly transforming how manufacturers approach product lifecycle management. Lisa breaks ...

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79:27

The Driver's Seat: Tina Hubbard, President and CEO,...

Auto Care ON AIR ·

2025/03/17

Humor as a strategic weapon. Hands-on learning as a competitive advantage. The unstoppable drive to succeed in spaces where you're told you don't belong. These are just a few elements of Tina Hubbard's extraordinary journey from being the first female heavy-duty sales rep at Federal Mogul to her current role as CEO and President of HDA Truck Pride. Along with host Behzad Rassuli, Tina takes us behind the scenes of a career spanning over three decades in the male-dominated heavy-duty trucking...

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47:46

Carpool Conversations: Finding Calm in Crisis

Auto Care ON AIR ·

2025/03/10

Fighter pilot Colonel Kim "KC" Campbell takes us into the cockpit of leadership under extreme pressure, sharing the heart-stopping moment her A-10 Warthog was struck by a surface-to-air missile over Baghdad. What happened next reveals powerful lessons about preparation, decision-making, and maintaining clarity when everything is on fire—literally. Campbell's military nickname "Killer Chick" might suggest a hardened warrior, but her most profound insights come from embracing vulnerability. "I...

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38:08

Indicators: Data, AI, and the Future of Product...

Auto Care ON AIR ·

2025/03/03

In this engaging episode, we uncover the transformative power of data and technology in shaping modern product development strategies. Join host, Mike Chung, as he welcomes Stephen Goldsmith, Vice President of Product at Hanover Research, who shares his extensive knowledge on market intelligence and the innovative approaches being utilized in the realm of user feedback and productization. We dig deep into the importance of high-quality data and how organizations can pivot from outdated surve...

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55:15

Carpool Conversations: Women in Auto Care Special:...

Auto Care ON AIR ·

2025/02/25

Carpool Conversations host, Jacki Lutz, holds 15-20 minute discussions with Women in Auto Care Leadership Conference attendees about important professional development skills. 1:01 - Imposter Syndrome: Sheila Sarkozi, Yelp & Danni Withers, DENSO 17:36 - Over Communication: Cass Tomac, Highline Warren & Michelle Tansey, Euro Clinic 37:32 - Collaborating with Competitors: Cindy Sisson, Women in Motorsports North America & Missy Stevens, Auto Care Association Send us a text To le...

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67:27

Carpool Conversations Women in Auto Care Special:...

Auto Care ON AIR ·

2025/02/25

Carpool Conversations host, Jacki Lutz, holds 15-20 minute discussions with Women in Auto Care Leadership Conference attendees about important professional development skills. 0:57 - Staying on Task: Megan Dineff & Jamie Carson, Ervine's Auto Repair and Grand Rapids Hybrid and EV 22:46 - Opening and Closing Presentations: Kirsten Von Busch, Experian & Kathleen Long, Yelp 46:35 - Standing Out: Brooke Peckham, AutoWares & Dawnn Devereaux, AutoZone Send us a text To learn more about ...

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79 results

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