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PODCAST

Retail101online

Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone

business management

All Episodes

17:35

Leading With Ubuntu - I Am Because We Are

Retail101online ·

2025/06/11

Send us a text Episode 21 – Leading the Ubuntu Way: The African Philosophy That Builds Better Retail Teams In this powerful 21st episode of Retail101online, we explore a management philosophy that’s as human as it is effective—Ubuntu. Rooted in Southern African tradition and best summarized as "I am because we are," Ubuntu offers retail managers a new way to lead with compassion, connection, and community. Join us as we unpack what Ubuntu really means, how it differs from Western leadership m...

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15:34

From Ordinary To Extraordinary With Uplifting Service

Retail101online ·

2025/05/28

Send us a text Rise Above the Ordinary: Uplifting Service Lessons for Retail Success Welcome to a milestone episode of RETAIL101online! In Episode 20, we explore one of the most powerful tools for transforming your retail career — Uplifting Service by bestselling author Ron Kaufman. Whether you're working in fashion, food, electronics, or customer support, this episode gives you real-world strategies to stand out, get promoted, and feel proud of your work. We break down the structure of the b...

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15:41

Your Money - Your Future: Personal Finances Explained

Retail101online ·

2025/05/14

Send us a text Episode 19 – your money, your future: personal finance basics for retail workers In this powerful and practical episode of retail101online, we explore how retail workers—especially those working abroad in the middle east—can start building a stronger financial future with simple, easy-to-understand personal finance tips. Many frontline employees have never had the chance to learn money management skills. This episode changes that. We break it down into five clear segments...

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13:12

Thinking Fast & Slow By Daniel Kahneman And The...

Retail101online ·

2025/05/07

Send us a text In this podcast, we dive into Daniel Kahneman's "Thinking, Fast and Slow" to uncover how you can solve your everyday thinking problems. By understanding the two systems of thought—fast, intuitive reactions and slow, deliberate analysis—you'll learn how to make better decisions, avoid common cognitive biases, and enhance your problem-solving skills. Whether you are a retail leader looking to improve team performance or someone wanting to sharpen your mental clarity, these insigh...

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39:54

Episode 17 - Scaling Convenience in KSA, A Podcast...

Retail101online ·

2024/11/09

Send us a textIn this episode, the team from DTEK.AI and Sanad Yaghi of What’s in Store, sits down with Mark Lack, CEO of Circle K Arabia, to explore the rapid expansion of Circle K in Saudi Arabia and the broader GCC region. Mark shares insights from his 40-year career in retail, spanning multiple formats and countries, and discusses the unique challenges and opportunities of growing a convenience store empire in a post-pandemic world. From Circle K’s innovative franchise model to the role o...

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22:53

Episode 16 - The Psychology Of Store Loyalty - What...

Retail101online ·

2024/09/29

Send us a textIn this episode, we explore the exciting future of loyalty cards and how they are evolving to meet the demands of modern consumers. As technology advances, traditional plastic cards are giving way to digital wallets and mobile apps, enhancing convenience and personalization. We'll delve into innovative trends such as blockchain technology, which promises secure and transparent transactions, enabling cross-brand loyalty initiatives. Sustainability is also a key focus, with brands...

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14:48

Episode 15 - Conquering Loneliness In Leadership - 5...

Retail101online ·

2024/09/01

Send us a textIn this episode entitled "Lonely at the Top," we dive into the unique challenges faced by leaders in the as they climb the ladder to success. As they reach the pinnacle of leadership, the feeling of isolation and loneliness often sets in, making it difficult to make decisions and maintain confidentiality. Discover the top 5 reasons why being at the top can feel lonely, including the burden of decision-making, lack of peers, and the challenge of maintaining professional boundarie...

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15:12

Episode 14 - Mastering Sisu - Transform Your Life...

Retail101online ·

2024/08/25

Send us a Text Message.Send us a Text Message.In this episode, we delve into the fascinating concept of Sisu, a Finnish term that embodies unyielding determination, courage, and resilience. Sisu is more than just grit; it's a mindset that empowers you to push beyond your limits and triumph over adversity. We'll explore the core elements of Sisu, including how to cultivate it in your daily life through setting challenging goals, embracing discomfort, and devel...

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13:49

Episode 13 - Mastering Self Leadership With The...

Retail101online ·

2024/08/18

Send us a Text Message.In this podcast, we explore the powerful concept of Ikigai. Ikigai, a Japanese term meaning "a reason for being," focuses on finding the perfect balance between what you love, what you are good at, what the world needs, and what you can be paid for. By integrating these elements into a retail environment, businesses can create a more engaged and motivated workforce. We’ll discuss practical steps to align passion, mission, vocation, and profession within y...

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21:20

Episode 12 - Visual Merchandising 101 - Creating...

Retail101online ·

2024/08/11

Send us a Text Message.Welcome to "Visual Merchandising 101: Creating Displays that Sell" for mastering the art and science of retail display. Whether you're a seasoned store manager or new to the world of merchandising, this episode will equip you with the essential knowledge and skills to create eye-catching displays that drive sales. We break down the topic into three insightful parts:Part 1: The Power of Merchandising Discover why visual merchandising is a critical tool for any retail bus...

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30:47

Episode 11 - From Store Assistant to Store Manager:...

Retail101online ·

2024/07/07

Send us a Text Message.Welcome to "From Store Assistant to Store Manager: Mastering Retail Leadership," your ultimate guide to climbing the retail career ladder. Whether you're starting as a store assistant or aiming for a management position, this podcast is designed to help you succeed at every level. We'll dive deep into the essential skills and competencies required for each role, from providing exceptional customer service and mastering communication as a store assistant to strategic pla...

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28:33

Episode 10 - The Supermarket Story: Past Innovations,...

Retail101online ·

2024/06/09

Send us a Text Message.In this episode, we delve into the fascinating world of retail, tracing its evolution from its humble beginnings to the bustling industry we know today. We explore how historical trends have shaped current practices and discuss the innovative changes we can expect in the future. Join us as we uncover the pivotal moments in retail history, analyze the current market dynamics, and predict the future of shopping. Whether you're a retail enthusiast or a busin...

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23:05

Episode 9 - Unlocking Retail Secrets: Decoding PSPSPP...

Retail101online ·

2024/05/12

Welcome to Unlocking Retail Secrets: Decoding PSPSPP For Retail Success, the podcast where we delve into the intricate workings of retail store operations through the lens of six key elements: Presentation, Signage, Promotion, Safety, Product Quality, and People.In each segment, we unravel the significance of PSPSPP, examining how thesefundamental aspects shape the success and sustainability of retail businesses.From the visual appeal of store displays to the effectiveness of promotionalstrat...

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31:04

Episode 8 - Supermarket Secrets - The Eye Opening...

Retail101online ·

2024/04/28

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33:46

Episode 7 - Unleashing Potential Your People Are Your...

Retail101online ·

2024/04/14

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54:08

Episode 6 - Unleashing Potential: Your People Are...

Retail101online ·

2024/04/14

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46:50

Episode 5 - Customer Connection: The Heartbeat of...

Retail101online ·

2024/03/31

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43:56

Episode 4 - The Assortment Chronicles: Unveiling the...

Retail101online ·

2024/03/17

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30:45

Episode 3 - The Assortment Chronicles: Unveiling the...

Retail101online ·

2024/03/17

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28:56

Episode 2 - RETAIL101online - Mastering Supermarket...

Retail101online ·

2024/03/03

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41 results

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