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PODCAST

AI-volution: Redefining HR

Powered by Mercer

Mercer’s, AI-volution: Redefining HR podcast will not post new episodes as of 2026. We are moving these conversations to our AI Forum, where you can continue to engage with Mercer"s subject matter experts & thought leaders to stay informed about the latest in AI & HR tech. Register for the AI Forum here: https://mmc.zoom.us/webinar/register/WN_VVFv17aVSa6pzerbozVLKg#/registration We also have Mercer"s New shape of work podcast that drops new episodes monthly. https://www.mercer.com/insights

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All Episodes

00:29:40

AI Mindset, Skillset and Toolset

AI-volution: Redefining HR ·

2025/02/05

In this episode, Adriana O'Kain and Jason Averbook discuss the transformative impact of AI on business and society. They explore the importance of mindset in adopting AI technologies, the shift towards human-centric skills, and the concept of human-machine teaming. The conversation also delves into the latest AI tools and their capabilities, as well as the future of work in 2025, emphasizing the need for continuous learning and adaptation in a rapidly changing landscape.Takeaways AI is

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00:15:24

HR's Role in Unlocking AI in the Workplace

AI-volution: Redefining HR ·

2024/12/27

In this episode of the AI-volution podcast, Jim Holincheck and Tara Cooper discuss the latest research findings on HR technology and its impact on the workforce. They explore the role of HR in facilitating AI adoption, the hesitance of employees to embrace new technology, and the trends in HR technology investments, particularly in generative AI. The conversation emphasizes the importance of HR leadership in communicating the benefits of technology to employees and the need for organizations to

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00:21:49

Leveraging Generative AI to Drive Implementation Success

AI-volution: Redefining HR ·

2024/12/15

In this episode of the AI Evolution Podcast, Jason Averbook discusses the critical role of software implementation and how generative AI can enhance each phase of the process. He outlines five key areas of the Digital Equation of Success: Strategy, Activation, Deployment (+ Tech Implementation) and Betterment and emphasizes the importance of aligning technology with corporate and HR strategies. Averbook provides practical examples of how generative AI can assist in each phase, from creating a vision

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00:21:36

Generative AI: Promise or Possibility?

AI-volution: Redefining HR ·

2024/11/27

In this conversation, Ryan Malkes discusses the potential of generative AI, emphasizing that its value is a possibility rather than a guaranteed promise. He explores how organizations can leverage generative AI to expedite, enhance, and elevate work processes, but notes that many are only using it for low-impact tasks. Malkes highlights the importance of mindset, culture, and continuous learning in successfully adopting generative AI technologies. He advocates for a shift from traditional behaviors

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00:23:38

Getting Ready to Deploy AI at Scale

AI-volution: Redefining HR ·

2024/11/15

In this episode of AI Evolution, Mercer's Mike Brennan and Harry West discuss the essential elements for deploying AI at scale within HR organizations. They explore the importance of mindset, people, processes, and technology in successfully integrating AI. The conversation emphasizes the need for a human-centric approach, the rethinking of traditional processes, and the significance of data management and governance in leveraging AI technologies effectively. The episode concludes with insights on

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00:19:51

Using AI to Unlock the Power of Your HR & Workforce Data

AI-volution: Redefining HR ·

2024/10/31

In this episode, Mike Brennan discusses how AI is transforming HR and workforce data through enhanced analytics. He outlines the people analytics lifecycle, emphasizing the importance of data preparation, system integration, AI-enhanced insights, personalization, and continuous improvement. The conversation highlights the rapid adoption of AI in organizations and the need for a strategic approach to leverage its capabilities effectively. Using AI to Unlock HR and Workforce Data Takeaways: AI is

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00:27:40

AI as Your Thought Partner

AI-volution: Redefining HR ·

2024/10/17

In this episode of the AI Evolution Podcast, Mercer's Adriana O'Kain and Jose Molina discuss the transformative impact of AI in the workplace, emphasizing the importance of education and immediate action for organizations. They explore the risks associated with AI deployment, the need for HR professionals to embrace AI as a thought partner, and the insights gained from the AI Essentials for HR course. The conversation highlights the urgency for organizations to adapt to the rapid advancements in AI

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00:18:19

Key Insights from Gartner ReimagineHR Conference in...

AI-volution: Redefining HR ·

2024/09/25

In this episode, Mercer's Global HR Transformation COE, Emily Liddle, and Digital HR Strategist and Service Delivery Leader, Kristin Rhebergen, discuss the key themes and insights from the Gartner ReimagineHR Conference held in London. They explore the growing global audience, the importance of technology in enhancing employee experience, and the evolving role of HR in the age of AI. The conversation emphasizes the need for a strategic approach in HR, focusing on what makes organizations unique

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00:29:27

Collaborating to Create Your Enterprise AI Vision

AI-volution: Redefining HR ·

2024/09/11

In this episode, Mike Brennan, Partner & Digital HR & Technology Advisory Services Leader at Mercer, discusses the importance of cross-functional collaboration to create an enterprise AI vision. Learn why you need to jumpstart development of your AI vision and strategy, and why it's important to remain agile and adaptable to potential disruptors. Takeaways Cross-functional collaboration is crucial for creating an enterprise AI vision. Executive leadership, IT, HR, business

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00:27:44

AI in HR: How to Monitor and Sustain It

AI-volution: Redefining HR ·

2024/08/28

In this episode of AI-volution: Redefining HR, Harry West and Lynsey Hathcock, Principal Consultants in Mercer’s HR Next practice, discuss the implementation of AI in HR organizations. They explore how organizations can get started on their AI journeys, the key factors to consider on the journey, and the role of HR in driving the conversation. They also discuss the integration of AI into existing systems and processes, the potential impact on HR roles, and the importance of change management. West

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00:20:43

Unleashing the Power of AI across Asia

AI-volution: Redefining HR ·

2024/08/14

In this episode of AI-volution: Redefining HR, Mercer Global HR Transformation COE Leader, Emily Liddle, interviews Mercer Asia Regional HR Transformation Leader, Miriam Daucher, about the impact of AI in the APAC and Asia market. Daucher shares her insights on the trends and themes she has observed since AI has become more prevalent in her region. She highlights the diversity and cultural differences in Asia, as well as the varying levels of AI adoption and governance. Daucher also discusses

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00:15:45

The Year of Education and Experimentation in AI and HR

AI-volution: Redefining HR ·

2024/07/31

In this episode of AI-volution: Redefining HR, Kristin Rhebergen, Mercer Principal Digital HR Consultant, deems 2024 the year of education and experimentation in AI and HR. HR teams are diving deeper into understanding practical and transformative applications of generative AI. Access to AI tools is a constraint for HR, but organizations are allowing employees to access public platforms and models with strict policies. She goes into how HR is often leading the way in partnership with IT. Education

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00:25:09

The Future of HR in the Age of AI

AI-volution: Redefining HR ·

2024/07/17

In this episode of AI-volution: Redefining HR, Mercer AI Strategy & Innovation Leader, Adriana O'Kain, and Mercer HR Transformation Services Leader, Alex Zea, discuss the future of HR in the context of AI. They emphasize the need for HR to focus not only on tactical implementation but also on strategic thinking and the role of HR in caring for the human element in AI-driven teams. They highlight the importance of education, experimentation, and enablement in getting started with AI in HR

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00:41:01

The Role of the HUMAN in AI

AI-volution: Redefining HR ·

2024/07/03

In this episode of AI-volution: Redefining HR, Mercer Global HR Transformation COE, Emily Liddle, and Mercer AI Products Sales Leader - EU and UK, David Osborne, discuss their perspectives on the impact of AI on the HR function. They share insights from their conversations with clients and highlight the challenges organizations face in adopting AI. The majority of companies are not ready for AI implementation, both in terms of technology infrastructure and skills. Only about 10% of organizations

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00:59:55

Bonus Episode: AI@Work

AI-volution: Redefining HR ·

2024/06/25

Could AI be like the Olympics? 🌐Similarly, AI has various disciplines, lots of winners, even more losers, international collaboration, and strict governance. Success is measured by multiple metrics and there is no single finish line. Or is it a zero sum game? You either win or lose, game over. While some aspects are still unfolding, we can already identify clear winners in this tech race. Companies like Apple, NVIDIA, and Microsoft are medalists to be sure. However, what happens when Apple doesn’t

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00:41:04

Ravin Jesuthasan joins AI-volution to talk all things...

AI-volution: Redefining HR ·

2024/06/20

In this episode of the AI-volution: Redefining HR podcast, Jason Averbook is joined by Ravin Jesuthasan, Mercer Global Transformation Services Leader, to discuss the impact of AI on work, HR, and humanity. They explore the misconceptions around AI and the need for a clear understanding of its different applications. They also discuss the transformation of work and the skills needed in the workforce. The conversation highlights the importance of re-architecting work for a generative AI-ready

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00:19:33

Bonus Episode: Apple Intelligence (AI) and the impact...

AI-volution: Redefining HR ·

2024/06/11

Apple made a significant AI announcement at the Worldwide Developers Conference 2024. The announcement focused on Apple's approach to design and the impact of AI on HR and HR technology. The key takeaway is that AI is now accessible to everyone, changing the employee experience and how we work. The seven key themes discussed are multimodal AI, agentic interactions, frictionless experiences, predictive capabilities, delegation, modularity, and privacy. These themes highlight the transformative

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00:16:45

Embracing AI: An Epic Adventure through Industry Events!

AI-volution: Redefining HR ·

2024/06/05

In this episode of AI-volution: Redefining HR podcast, Tara Cooper, Work Tech Analyst at Mercer, discusses her recent tour of analyst days and industry conferences across the United States, focusing on the presence and impact of AI in HR technology. She highlights the unique approaches of companies like Paradox, Phenom, Walkme, and the Unleash America Conference, emphasizing the need for a realistic and strategic approach to AI adoption in HR. Follow along Tara Cooper's epic AI and HR Technology

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00:42:30

Digital Wellness and AI - What does it mean?

AI-volution: Redefining HR ·

2024/05/01

In this episode of the AI-volution: Redefining HR podcast, Jason Averbook interviews Amy Blankson, Chief Evangelist at the Digital Wellness Institute, about the concept of digital wellness and its impact on happiness. They discuss the evolution of concerns around technology and happiness, the importance of human behavior in determining happiness, and the need for individuals and organizations to take responsibility for their digital wellness. Averbook and Blankson also explore the measurements of

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00:40:24

Live with Martin Smit - Why you need to start TODAY...

AI-volution: Redefining HR ·

2024/04/10

In this episode, Jason Averbook interviews Martin Smit, a Senior HR Leader passionate about Artificial Intelligence. They discuss how AI is transforming various aspects of HR, the readiness of HR functions to adopt AI, and the skills needed to navigate the AI-volution. Averbook and Smit also explore the potential impact of AI on jobs and the importance of staying current in the field of AI. Learn more about Martin Smit by following him on LinkedIn and reading his article about AI use cases in Total

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