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PODCAST

Golf Business Podcast

This is the Golf Business podcast brought to you by the National Golf Course Owners Association (NGCOA), the leading voice for today"s owners and operators. Each episode features guests and discussions about some of the most important matters in our business. This podcast is supported by Yamaha Golf Cars, the official golf car partner of NGCOA.

business golf

All Episodes

39:58

Episode 81: Rock Lucas + Del Ratcliffe (Owner to...

Golf Business Podcast ·

2022/03/31

Hear from course owners Rock Lucas of Charwood Golf Club and Del Ratcliffe of Ratcliffe Golf Services (00:45–21:15) as they highlight challenges they’re noticing early in 2022, as well as opportunities on the horizon. In our first "Owner to Owner" chat of the year, learn how Rock and Del are adjusting operations to stay profitable considering the labor climate and record inflation levels. Plus, with all of the innovation and technology sweeping across the industry, how are they deciding on what's

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01:01:44

Episode 80: Jim Daily + Adam Besvinick (LinksDAO) |...

Golf Business Podcast ·

2022/03/04

Hear from the founders of the new crypto-based LinksDAO (1:15 - 47:45) during their recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Jim Daily and Adam Besvinick discuss crypto’s unmistakable emergence in the golf industry, and share plans for how their “DAO” club membership model would function in this digital concept… and what owners and operators should know going forward. Then, Jason Pearsall of Club Caddie talks to Michael

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45:55

Episode 79: Will Robins (Owner, WRGolf Coaching) |...

Golf Business Podcast ·

2022/02/11

Hear from renowned golf instructor Will Robins (1:45 - 34:00) during his recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Find out Will’s take on the current state of golf facility instruction and his vision for future coaching models, which could transform the bottom line at your club. Then, Chris Novak of PGA HOPE talks to Michael Williams (34:00 - 45:30) on the most recent episode of NGCOA’s brand new series Golf Business LIVE with

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31:37

Episode 78: Golf Business Conference Sponsors: Tony...

Golf Business Podcast ·

2021/12/22

In this House Chat segment, Tony Schaffer, President, HALO DAS discusses HALO DAS wireless solutions to take your facility to the next level when it comes to operational efficiency and the delivery of outstanding customer experiences. Today’s staffing challenges and customer expectations demand innovative solutions and HALO DAS delivers. In this House Chat segment, Ken Reynolds, VP of Sales and Marketing, aboutGOLF, and Golf Business Conference 2022 sponsors, discusses aboutGOLF gaming and

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30:38

Episode 77: Owners Allison George, Toad Valley Golf...

Golf Business Podcast ·

2021/11/23

In this Owner to Owner segment, Allison George, Toad Valley Golf Course, Iowa and Rock Lucas, Charwood Golf Club, South Carolina talk about labor challenges at golf courses, creative solutions, and how they are working to support high demand, and their view towards 2022. In this Inside Golf Business segment, Ben Vainer, Founder & CEO of Tee Commerce, will share with owners the financial benefits of e-commerce and an online pro-shop, including zero financial risk to maintain shop inventory. How do

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56:09

Episode 76: Anthony Robinson, Founder & CEO, Golf...

Golf Business Podcast ·

2021/10/27

In this Inside Golf Business segment, NGCOA Partner Golf Surprize Founder & CEO, Anthony Robinson shows you how to thank your customers for every purchase they make, create loyalty, and grow your revenue and database. Whether daily rounds, tournament rounds, merchandise, food & beverage, range balls or more, Golf Surprize rewards your customers for making the right decision...choosing to play and spend at your club! In this House Chat - Advocacy segment, Loretta Raftery, Founder & Managing

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29:51

Episode 75: Cathy Harbin, PGA, LPGA, Pine Ridge Golf...

Golf Business Podcast ·

2021/09/28

In this Owner to Owner segment, Cathy Harbin, PGA, LPGA , Pine Ridge Golf Club, NGCOA Board of Directors Secretary, and At-Large Director for the PGA Board of Directors along with Del Ratcliffe, PGA, Ratcliffe Golf Services, Inc, NC and 2021 NGCOA Don Rossi Award dig into motivating and gaining buy-in from a small staff with reluctant customers to help push the fundamental things that a golf course has to do well such as obtaining customer data, email campaigns, constantly promoting upcoming events,

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40:55

Episode 74: Bodo Sieber, CEO Tagmarshal & Joey...

Golf Business Podcast ·

2021/08/25

In the House Chat segment, on-course optimization experts Bodo Sieber, CEO Tagmarshal and Joey Walters, General Manager, Tagmarshal, our newest NGCOA partners, share their insights into how top golf courses like Valhalla, Bandon Dunes, Cog Hill, Baltusrol, Olympia Fields and others, use data and technology to achieve important business goals including, operating more efficiently, creating excellent player experiences, managing increased course traffic, and maximizing revenue. We also discuss which

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34:29

Episode 73: Whitey O’Malley, Saddleback Golf Club,...

Golf Business Podcast ·

2021/07/28

In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss the surge in play they are experiencing at their courses, supporting charitable golf events, pricing, and actions they are taking to capitalize on play at their facilities. In this House Chat segment, Jason Pearsall, CEO of Club Caddie, an NGCOA Partner and sponsor of Golf Business LIVE, will discuss his experiences operating golf courses as a former golf course owner, now

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28:45

Episode 72: Justin Apel, Executive Director, Golf...

Golf Business Podcast ·

2021/06/25

In this House Chat segment, Justin Apel, Executive Director of the Golf Course Builders Association (GCBAA) discusses the valuable assets and information their organization brings to golf course owners and operators. In this Inside Golf Business segment, John Brown, CEO of Brown Golf Management and creator of GolfBack with owners, operators and the Brown Golf team discusses the importance of maintaining a direct relationship to their customers, and systems they have created to drive direct bookings

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32:28

Episode 71: Allison George, Toad Valley Golf Course,...

Golf Business Podcast ·

2021/05/26

In this owner to owner segment, Allison George of Toad Valley Golf Course and Jeff Hoag, Scott Lake Golf & Practice Center discuss golf at their facilities coming out of a year of Covid, the high-demand and interest in golf. Where will the staff come from to support unprecedented levels of play and how does golf continue to ride this wave? Are you ready to support the “Make Golf Your Thing” initiative? In this House Chat segment, NGCOA partners from the PGA of America, Kelly Gilley, PGA, Career

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35:58

Episode 70: Jim Koppenhaver, Founder & President,...

Golf Business Podcast ·

2021/04/28

In this House Chat segment, Jim Koppenhaver, Founder & President of Pellucid Corp provides a detailed overview of the new Golf Market Research Center (GMRC) Pellucid he created with Stuart Lindsay, Principal, Edgehill Golf Advisors. The GMRC provides facility comparative reporting and benchmarking information including weather-based operational data, mini-market profiles, monthly trends, a range of KPIs, and peer group benchmarking. Numerous facilities are already taking advantage of an outstanding

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38:17

Episode 69: Don Rea, PGA, Augusta Ranch Golf Club, ...

Golf Business Podcast ·

2021/03/24

In this Owner to Owner segment, Don Rea, PGA, Augusta Ranch Golf Club and Secretary of the PGA of America, along with Cathy Harbin, PGA, LPGA - Pine Ridge Golf Club, NGCOA Board of Directors Secretary, and At-Large Director, PGA Board of Directors, discuss the use of newer technologies to enhance their golfers experiences, a return of events to their clubs, and the importance of educating new golfers about what they offer at their clubs. In this Inside Golf Business segment, “The New Municipal

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31:29

Episode 68: Steve Tanner, PGA of America Director of...

Golf Business Podcast ·

2021/02/24

In this Inside Golf Business segment, we welcome our partner the PGA of America and Steve Tanner, Director of League Golf, as he shares how PGA Jr. League drives significant engagement and value to host facilities. In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss a lot of snow, environmentally friendly on-course “facilities” for customers, and 2021 plans for after the “thaw”.

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35:05

Episode 67: Mike Ketterman & Dave Barton; Del...

Golf Business Podcast ·

2021/01/20

In this edition of House Chat, Dave Barton, NGCOA Director of Education & Editor of Golf Business Magazine and Mike Ketterman, NGCOA Director of Corporate Sponsorships, discuss the upcoming 2021 Golf Business Conference, to be conducted Jan 25-27 on the front end of the PGA Show Virtual Experience & Marketplace, Jan 26-29. In this Owner to Owner segment, Del Ratcliffe, Ratcliffe Golf Services, Inc, NC and 2021 NGCOA Don Rossi Award recipient along with Rock Lucas, Charwood Golf Club, SC and 2020

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24:48

Episode 66: Steve Jubb, Accessible Golf; Jay Karen,...

Golf Business Podcast ·

2020/12/22

In this Inside Golf Business Edition, Steve Jubb, Executive Director of the National Alliance for Accessible Golf, discusses inclusion and their mission "... to increase participation of people with disabilities in the game of golf", offering resources to those with disabilities and golf facilities that can support this important mission. In this House Chat segment, Jay Karen, CEO, NGCOA discusses the year in review and a look ahead to a bright forecast for golf course owners in 2021. Although 2020

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23:39

Episode 65: Allison George & Rock Lucas; George...

Golf Business Podcast ·

2020/12/11

This Owner to Owner segment features Allison George, Toad Valley Golf Course, IA and Rock Lucas, Charwood Golf Club, SC discussing the past year and what they can incorporate and apply in 2021 from what transpired in 2020. In this House Chat segment, George Cooper, Partner, Forbes Tate Partners discusses post-election legislative activities and what is on the horizon affecting golf course owners and small businesses as 2021 approaches with a new administration beginning and COVID still very much in

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25:33

Episode 64: Charlie Garrison; Shawn Six & Jay...

Golf Business Podcast ·

2020/11/24

In this Inside Golf Business, Charlie Garrison, one of the two founding brothers of Garrison Brothers Distillery, Hye, TX, will discuss injecting energy and creative "to go" solutions into your spirits program. In this House Chat segment,Shawn Six, Principal, Industry Insights, Inc, Dublin, OH, & Jay Andersen, NGCOA Director of Membership, will discuss the recently released NGCOA 2020 Golf Industry Compensation and Benefits Report, key takeaways, and this valuable NGCOA member benefit.

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27:02

Episode 63: Don Rea, PGA & Jeff Hoag; Tim Ummel -...

Golf Business Podcast ·

2020/11/13

In this owner to owner segment Don Rea, PGA, Augusta Ranch Golf Club, AZ and recently elected Secretary of the PGA of America and Jeff Hoag, Scott Lake Golf and Practice Center, MI. discuss operational diligence as Covid lingers to ensure safe social distancing practices are still observed to provide a safe environment for both staff and customers. In this House Chat segment Tim Ummel, Co-Founder/CEO of Give Virtual Care discusses this exciting new health benefit NGCOA members will have access to

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27:27

Episode 62: J. Last, Sports & Leisure Research; G....

Golf Business Podcast ·

2020/10/29

In this Inside Golf Business segment, Jon Last, President, Sports and Leisure Research Group discusses the focus of their Back to Normal Barometer research, insights from that research, and what they are learning about golfers and implications for golf course operators and the "surge". Where is the increase in play coming from and what do their findings suggest will be the impact on longer term sustainability of this surge in play? In this House Chat segment, George Cooper, Partner, Forbes Tate

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101 results

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