PODCAST
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
On The Ticket, you"ll hear Intercom"s Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com
All Episodes
00:35:36
Rewind: Coda’s Shishir Mehrotra on rethinking docs...
en
00:20:26
Celebrating Pride: Being out while the world is in
en
00:28:17
How Intercom is preparing for a return to the office
en
00:33:11
Rewind: Guru's Rick Nucci on using automation to...
en
00:35:20
Intercom on Product: Accelerating your strategy after...
en
00:29:05
Rewind: Lean UX author Jeff Gothelf on why design...
en
00:47:51
Conversations with friends: 6 highlights from behind...
en
00:35:30
Gong’s Linda Lin on customer success strategies for...
en
00:35:20
Rewind: Close.com’s Steli Efti on balancing...
en
00:29:41
360Learning’s Joei Chan on embracing innovation as a...
en
00:38:16
Calm’s Will Larson on how to build a technical...
en
00:41:35
MadKudu’s Francis Brero on how AI can boost...
en
00:27:12
Cliniko founder Joel Friedlaender on bringing digital...
en
00:46:06
Wikimedia Foundation COO Janeen Uzzell on...
en
00:24:07
CX pioneer Jeanne Bliss on building customer-centric...
en
00:25:37
Built for you E03: Behind conversation topics and...
en
00:41:21
Later’s Farhan Virji on adapting B2C support...
en
00:49:42
Black Women’s Business Collective founder Zanade Mann...
en
00:29:01
CX expert Annette Franz on putting the 'customer' in...
en
00:29:46
Inter-Women Presents: Karen and Leandra on leadership
en