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PODCAST

Remarkable Results Radio Podcast

RISC_OBFUSCATED

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast will interview successful automotive aftermarket professional service entrepreneurs and hear about their business success story. The show will also interview leaders from distribution

business management

All Episodes

00:23:01

RR 372: Edwin Hazzard – Training is the...

Remarkable Results Radio Podcast ·

2018/10/19

Did You Know That Training is the Responsibility of the Technician? A hard-hitting interview on technician training with trainer, writer, and mobile diagnostic tech Edwin Hazzard, Owner of Southeast Mobile Tech who has a lot to say about the responsibility of training in the aftermarket. Edwin Hazzard owns a mobile diagnostic company in South Carolina. He contributes articles to Motor Age and has instructed in many different capacities over the years. Edwin has been a dealership technician and

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00:47:11

RR 371: Technician Round Table at ASTE –...

Remarkable Results Radio Podcast ·

2018/10/16

Technician Talk: Retention, Aftermarket Training vs. Dealership Training And How To Handle And Fix Mistakes In The Shop. The panel consists of Mike Reynolds, Mobile Automotive Service Solutions in Charleston, SC, Shane Steele, Hoover Dodge located in Summerville, South Carolina, and Robert Griffin, Owner and technician at Griffin Transmissions, North Charleston, SC.

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00:34:09

RR 370: Darren Garlock Treating Company Culture and...

Remarkable Results Radio Podcast ·

2018/10/12

Treating Company Culture and Customer Retention Alike! Darren Garlock along with his brother Dan are the owners of Silver Lake Auto & Tire Center a multi-shop organization headquartered in Oconomowoc, WI. Like so many Darren started his career in the shop pushing brooms, pumping gas and washing cars. An early adopter of DVI, Darren explains how he and Dan split their responsibilities and how family, values, culture, and customer all intercede to form a cohesive unit that exemplifies their

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00:39:12

RR 369: Patrick McHugh. Using a Scoreboard to Manage...

Remarkable Results Radio Podcast ·

2018/10/09

Patrick McHugh. Using a Scoreboard to Manage Shop Performance. In this episode, Patrick shows us an interesting way of tracking progress and goals in his shop with his new scoreboard. It actually came from a discussion he had with his techs and his disciplines as a former pilot. The board is located in the bays of his shop and has sections for workflow and numbers. The scoreboard is meant to be in technician speak. It has a grid that flows from top to bottom with customer name/car, incoming work,

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00:47:32

RR 368: Shop Talk 4. Gaining New Customers Through...

Remarkable Results Radio Podcast ·

2018/10/05

Gaining New Customers Through Marketing Automation Shop Talk 4 brings Doug Callaghan from Vic’s Service Centre, David Roman Done With Care Auto Repair, and Bill DeBoer Jr, AAM from DeBoer’s Auto Sales and Service together for an open discussion. The big storyline here is Gaining New Customers Through Marketing Automation. We're talking lead generation, email automation, sales funnels and creating fresh organic content. And so much more. These owners are looking to find their new customers before

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00:50:42

RR 367: Mike Tatich. John Maxwell Leadership Certified.

Remarkable Results Radio Podcast ·

2018/10/02

Mike Tatich. John Maxwell Certified Leadership Coach Mike Tatich, President of Tatich’s TMT Automotive Inc., Bremen, Indiana made a major decision after reading many of John Maxwell’s Books on Leadership to become a Maxell Certified Leadership Coach. Mike went through the certification program in Florida and discovered that not one person in the program was from the automotive industry. He says leadership training is one of the most valuable commitments you need to make. He is very keen on

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00:38:05

RR 366: Defend Our Marketplace – Keeping Up With...

Remarkable Results Radio Podcast ·

2018/09/28

Defend Our Marketplace - Keeping Up With Connected Cars Our ASCCA Connected Cars Panel; Carolyn Coquillette of Luscious Garage, San Francisco, CA, Dave Kusa of Autotrend Diagnostic, San Francisco, CA, and Niko Sougias of Charlie's Foreign Car Service, Encinitas CA help us better understand the impact of the connected car. The Panel discusses how the committee defends our ability to do business in the automotive aftermarket, current outlook on Connected trends, and Why is ASCCA focused on Connected

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00:42:57

RR 365: Reto Filli. Shop Owner Sold His Business and...

Remarkable Results Radio Podcast ·

2018/09/24

Shop Owner Sold His Business and Became an E-Myth Business Coach Reto Filli came from Switzerland and is a trained mechanic. He and his wife ran a successful Auto Repair business for over 26 years that he sold and retired from. His business took off when he read the E-Myth Revisited from Michael Gerber. He never looked back and he is now enjoying his next career as a E-Myth Business Coach. We cover concepts of the E-Myth, preparing your business to sell, stop being a know it all, and apprentice

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00:42:35

RR 364: ASCCA Automotive Degree Program. First of Its...

Remarkable Results Radio Podcast ·

2018/09/21

ASCCA Degree Program. First of Its Kind to Channel Students to Independents. The ASCCA Degree Program at Cuyamaca College in El Cajon, CA was forged by a small group of independent shop owners and a dedicated educator. Kicked off by Dara Bakhshandeh of CD Auto Care, in La Mesa, CA with support from John Epstein of John’s Automotive Care, San Diego, and Brad McCombs, instructor, Cuyamaca Community College. The program was started to find qualified technicians and ASCCA (Automotive Service Councils

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00:34:32

RR 363: David Justice – You Must Manage Your Labor...

Remarkable Results Radio Podcast ·

2018/09/18

David Justice - You Must Manage Your Labor Profit Before Anything Else When David Justice sold his $5M business he was already speaking and coaching in partnership with NAPA. To help run his business David created the Labor Profit Management tool to keep a tight and smart handle on his labor and he was traveling the country and speaking to service professionals on the power of managing your labor. Post sale he started Repair Shops of Tomorrow which not only incorporates the Labor Profit Management

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01:01:30

RR 362: Technician Round Table – Part 6 – Heipp –...

Remarkable Results Radio Podcast ·

2018/09/14

Technician Roundtable Part 6 Our continuing Tech Talk series is back for another go at some intense thinking. Join Matt Fanslow, the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN, Peter Landry, ASE L1 Master Automotive Technician from Brookfield, WI and Bob Heipp from Mobile Auto Solutions, LLC (MAS) and lead tech and Technician Manager in the Chicago metropolitan area and northwest Indiana. Both Peter and Bob work for MAS. They are talking Valuing Techs, Marketing your diag

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00:38:40

RR 361: Scott and Michael Waddle. Owner and Prodigy....

Remarkable Results Radio Podcast ·

2018/09/11

Father and Son / Owner and Prodigy Scott and Michael Waddle of Precision Auto Service, Langley, British Columbia. Shows us that a tandem of father and son can unlock different creative and innovative skill sets applicable to the modern shop of today. Listen to how Scott is nurturing his son’s gifts and transforming them into assets their shop can use. Michael’s innovative work on automotive electrical and lighting systems is phenomenal considering that he is 15 years old this year. Even though

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00:48:09

RR 360: Shop Talk 3 – Millennial Shop Owners.

Remarkable Results Radio Podcast ·

2018/09/07

Shop Talk: Volume 3 - Millennial Shop Owners. Young, energetic and committed to becoming great leaders. The panel consists of Justin Barrett of Barrett Automotive, Cornelia GA, Brett Bohlmann of HWY 7 Service Center, Newel, IA, and Tony Tatich from TMT Complete Auto Service Center in Bremen, IN. Listen to these great young professionals discuss their current challenges and the advantages and disadvantages of being a young leader. This episode also addresses how maintaining a shop culture, hiring

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00:28:29

RR 359: Mike Maleski. PSK Performance –...

Remarkable Results Radio Podcast ·

2018/09/04

Underappreciated So He Opened His Own Shop. Mike Maleski is the Owner of PSK Performance in Pittsburgh, PA. He is a Highly Certified Factory Honda Technician that also holds multiple ASE, STANDARD, MECP, And Pennsylvania Certifications and Licenses. He is a forever student who seeks to address some of the issues that have been plaguing the industry such as the technician shortage, sub-par labor rates and keeping the dreams of underappreciated technicians alive. He shares his insight into the life

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00:40:07

RR 358: John Gustafson – ATC: Synchronizing the...

Remarkable Results Radio Podcast ·

2018/08/31

ATC: Synchronizing the Automotive Trades John Gustafson is the president of Gustafson Brothers Automotive Repair, Huntington Beach, CA and the founder of the Auto Talent Co-Op (ATC). ATC is an independent non-profit organization whose vision is to effectively unite resources within the automotive industry, and establish clear career path standards for its users. ATC’s Mission is to build a synchronized and accessible platform, able to unite the automotive industry. To help refill the talent pool

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00:50:57

RR 357: Shop Talk Volume 2- Women Shop Owners

Remarkable Results Radio Podcast ·

2018/08/28

Shop Talk Volume 2- Women Shop Owners Kim Auernheimer of Cool Springs Automotive Brentwood Tennessee, Mary Ann Croce of Croce’s Transmission Specialists, Norwalk, Connecticut, and Kathleen Jarosik of Xpertech Auto Repair, Englewood, Florida comprised the roundtable of the second edition of Shop Talk the Series. Kim went to her first WorldPac training expo when she was in a tough financial situation. A light bulb came on. She is naturally competitive so she and her husband Rob decided they were

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00:24:12

RR 356: Bruno Tabbi And The Power of a Vanity Phone...

Remarkable Results Radio Podcast ·

2018/08/24

The Power Of A Vanity Phone Number Bruno Tabbi is the President and Co-Founder at Ignition Toll-Free, where he focuses on premium vanity phone numbers including 1-800-MECHANIC. Bruno says that organic marketing, through phones, is still alive and important in this day and age. We are so preoccupied with online marketing strategies that we forget that the phone call is still relevant and powerful. Managing your incoming phones is as powerful as having a solid SEO strategy for the web.

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00:43:00

RR 355: Andrew Emery from Antero Automotive has The...

Remarkable Results Radio Podcast ·

2018/08/21

The Best Job in The World! Andrew Emery is the owner and operator of Antero Automotive in Greenwood Village, Colorado. He believes if you take care of your employees, they will take care of your customers. This episode tackles relationships with customers and employees on how it can be your secret sauce to success. Every customer receives a free car wash. After 22 years in the industry and 10 years as a business owner, Andrew still loves what he does every day. He gets to turn a wrench when

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00:53:49

RR 354: Geek Talk 2.0 Part Two – Tech Talk From...

Remarkable Results Radio Podcast ·

2018/08/17

Geek Talk 2.0 Part 2 - Who owns your data. Join Greg Buckley CEO, Buckley’s Personalized Auto Care, Wilmington, DE, Chris Cloutier, Golden Rule Auto Care, Dallas TX and CEO of Autotex.me, Bill Nalu, President of Interstate Auto Care, Madison Heights, MI, Karim Morsil, Winkler Automotive, Gaithersburg, MD, and author and trainer Tracy Martin. This is the second part of this episodic series covering important ‘tech’ topics that the automotive aftermarket, especially the service professional needs

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00:47:53

RR 353: Kyle Holt from S/P2 – Helping Entry-Level...

Remarkable Results Radio Podcast ·

2018/08/14

Kyle Holt. Helping Entry-level Technicians Enter And Stay In Industry. Kyle Holt is the Co-Founder and President of S/P2. S/P2 serves businesses and career tech schools in the automotive service, collision repair, heavy-duty/diesel, welding, among others. They are not just building careers, they are nurturing! Offering an innovative mentor training program which has its own Mobile website in which Mentors can log in, comment and grade a student based on the ASE task list. This would be good at

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300 results

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