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PODCAST

The Human Risk Podcast

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of "human risk", or "the risk of people doing things they shouldn"t or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at "human reward", or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often

science social sciences

All Episodes

67:11

Dr Sarah Tischer on Sustainable Compliance

The Human Risk Podcast ·

2022/01/07

What does Sustainability have to do with Compliance?On this episode, I’m speaking to a Compliance innovator that has combined both. Dr Sarah Tischler is Head of Compliance for NKG, the world’s largest coffee trading company. Since NKG is privately owned and isn’t operating in a regulated industry, on the face of it, they’re not the kind of company you might naturally expect to have a compliance function. And up until a few years ago, they didn’t. Until Sarah came along and persuaded them that they

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62:52

Sebastian Boo on Kindness

The Human Risk Podcast ·

2022/01/02

What is kindness and why does it matter? One of my New Year's resolutions for 2022 is to be kinder to others. So, in this episode, I'm learning more about what being kind means — spoiler alert, it doesn't mean always being nice — and why that matters.My guest Sebastian Boo is a trainer, tutor and researcher at the London School of Economics and Political Science and the founder of Kindness Advantage Ltd, a company that brings kindness training to the workplace. So he knows what he's talking about

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65:05

Alex Chesterfield & Ali Goldsworthy on Depolarisation

The Human Risk Podcast ·

2021/12/28

Why do we live in such a polarised world and what can we do to minimise the dynamic? On this episode, I’m joined by Alex Chesterfield and Ali Goldsworthy, two of the co-authors of a book called Poles Apart - Why People Turn Against Each Other and How To Bring Them Together. They’re also two of the co-hosts of the Changed My Mind podcast that talks to people who have changed their minds on big issues. Alex Chesterfield is a behavioural scientist with a master's degree in Cognitive and Decision

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48:19

Béatrice Otto on Fools

The Human Risk Podcast ·

2021/12/19

What do fools have to do with managing human risk? On the face of it, they’re likely to be a driver, rather than a solution. But when we use the term to describe in the context of court jesters, then the answer might be very different. As my guest on this episode, Béatrice Otto, helps me to understand. She’s the author of a book called Fools Are Everywhere: The Court Jester Around The World, which explores the history of the role. I’m fascinated by this from a human risk perspective because the

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45:02

Josh Berry on Comedy, Satire & Impressions — Part Two

The Human Risk Podcast ·

2021/12/15

This episode is the second part of my discussion with comedian & impressionist Josh Berry. If you haven't yet listened to the first part, I recommend you do that, before listening to this.You'll find Part One here: https://www.humanriskpodcast.com/josh-berry-on-comedy-satire-impressions-part-one/In this episode, we discuss how Josh's interest in human decision-making drives his comedy and explore further aspects of his work. Links to specific topics we discuss are below.To find out more about

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54:46

Josh Berry on Comedy, Satire & Impressions — Part One

The Human Risk Podcast ·

2021/12/10

What can comedy teach us about human decision-making?That’s something that my guest on this episode Josh Berry, knows all about. He’s a comedian, impressionist and satirist — though as you’ll hear on the episode, he’s not hugely keen on that third label. If there’s anyone that can help us to understand human risk, it’s someone who is really good at observing human behaviour and making us laugh about it.I first discovered Josh last year, thanks to videos he released on social media which went

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56:00

Christian Harris on Slips, Trips & Falls

The Human Risk Podcast ·

2021/12/04

How can we prevent people from falling over and injuring themselves? What sounds like a simple challenge, is actually a major issue. In a normal year, over 300,000 people in the UK alone have to go going to hospital after slipping on a surface. That equates to 1.5 million bed days and around a billion pounds, so 1.3 billion dollars of insurance claims. My guest on this episode, Christian Harris, is the founder of Slip Safety, a company that specialises in helping prevent these kinds of accidents. If

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67:27

Colin Pereira on reporting in fragile environments

The Human Risk Podcast ·

2021/11/27

How can we manage risk and keep people safe in fragile environments?My guest Colin Pereira is Director at HP Risk Management, a consultancy that assists media organisations operating in challenging environments. Since the business of journalism is to report, news organisations need to get their reporters into locations the rest of us might prefer to avoid. As a human risk challenge, this is multifaceted — many of the risks facing journalists in the field are human, and the decisions they make while

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64:01

Mary Shirley on Women In Compliance

The Human Risk Podcast ·

2021/11/21

How can diversity help make Compliance functions more effective? My guest, Mary Shirley is a compliance professional who has been working to promote women in compliance. She’s the co-host of The Great Women in Compliance podcast and the co-author of a book called Sending the Elevator Back Down: What We’ve Learned from Great Women in Compliance.One of the ways we can mitigate human risk is to have a more diverse range of opinions involved in decision-making. And that’s arguably even more important

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67:55

Pete Dyson on making transport more human

The Human Risk Podcast ·

2021/11/10

How can we make transport more human? On this episode, I'm exploring the human risk dynamics of transport — both from the perspective of the traveller, but also from the perspective of those who run and design transport networks and policy.Every single one of us has reasons why we want to get from A to B and usually, we have to make choices about how we do that - whether we walk, cycle, drive a car, ride a motorbike, catch public transport or get on a plane. There’s human risk in the decisions we

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65:37

Professor Ian McCarthy on the business of being...

The Human Risk Podcast ·

2021/10/23

How can counter-intuitive thinking help us to make better business decisions? It’s something that Professor Ian McCarthy explores in his research.Ian has been on the show before, talking about his research Into workplace bullshit. You can hear that episode here 🎧 👉 https://www.humanriskpodcast.com/professor-ian-mccarthy-on-workplace/On this episode, we begin by catching up with Ian’s work on bullshit and find out why several large companies are getting his help to run bullshit audits.We then

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52:18

Dane McCarrick on Home Advantage

The Human Risk Podcast ·

2021/10/16

What impact do crowds have on football ⚽️games? Is there such a thing as 'home advantage'? It's a question that is of interest to those of us who watch the sport, but also to non-sports fans because it helps us to understand the psychology of how we are impacted by our environment and other people.My guest, Dane McCarrick is a postgraduate researcher at The University of Leeds whose interests include the psychosocial factors underpinning sporting excellence in association football, with a particular

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60:32

Michael Walford-Williams on Ethical Hacking of Human...

The Human Risk Podcast ·

2021/10/09

How can we assess the level of human risk we’re running in a control framework? Unlike technology, humans aren’t always reliable and how they behave under pressure may well be different to how they behave in normal situations.My guest on this episode, Michael Walford-Willaims is a risk professional who specialises in how to plan for when things go wrong, covering areas like business continuity, operational resilience and crisis management. Michael helps companies by testing out the human

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57:10

Professor Vanessa Bohns on Influence

The Human Risk Podcast ·

2021/10/02

Why do we sometimes find ourselves feeling unable to influence other people? If you've ever found yourself thinking you're ineffective, invisible or inarticulate, then you're not alone. We've all experienced it. But what if it turned out that those feelings were actually wrong? On this episode, I'm speaking to the author of a new book that explores precisely this. Vanessa Bohns is a social psychologist and professor of organizational behavior at Cornell University. She’s the author of a new book

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64:48

Taylor Edwards on Selling Compliance

The Human Risk Podcast ·

2021/09/25

What can Compliance learn from Sales? On the face of it, they're very different things: sales is about persuading customers to buy a service or product, whereas Compliance is about telling employees what to do or not do. Yet, perhaps surprisingly, there are lots of lessons for Compliance from the sales process.If we want to mitigate human risk, then we’ll be more effective if we can borrow ideas from other disciplines that also involve influencing human decision-making.My guest on this episode,

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62:50

Jean-Marc Le Tissier on Communities

The Human Risk Podcast ·

2021/09/15

How can building a community help business? That's what my guest Jean-Marc Le Tissier helps me to understand on this episode. We're all familiar with the idea of a community, in terms of where we live, but how might it be relevant for businesses and other organisations. The answer is that what works for us in our domestic lives, can also have benefits in a work context. If we want to achieve our goals, then we need to work collaboratively together.Businesses can thrive if they build communities —

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60:25

Mark Bowden on communicating effectively in a virtual...

The Human Risk Podcast ·

2021/09/02

How can we communicate more effectively in a virtual environment?My guest Mark Bowden is a body language expert who is well known for advising senior business leaders, celebrities and politicians on how to present themselves. He’s also the author of a number of best-selling books on communication and body language. During our discussion, we explore how Mark became a body language expert and he shares some fascinating insights into how to be more effective in a virtual environment.  In our

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57:37

Dr Nihan Albayrak-Aydemir on Responses to Refugees

The Human Risk Podcast ·

2021/08/22

What determines how we individually react to refugees? That’s the question that my guest on this episode, Dr Nihan Albayrak-Aydemir, has explored in her PhD. Nihan is originally from Turkey and came to the UK to study at LSE - the London School of Economics & Political Sciences. Nihan was intrigued by the fact that the level of engagement she saw in Turkey towards Syrian refugees was very different to that which she observed in the UK. And she noted changes in her own behaviour.Her curiosity about

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66:21

Alastair Thomson on Creative Accountancy

The Human Risk Podcast ·

2021/08/16

What is Creative Accountancy? That's what I'm exploring on this episode. It's a term I've invented — a deliberate play on the term 'Creative Accounting' — to describe the approach which my guest Alastair Thomson adapts to his role as an accountant. He's actually much more than an accountant, but that's his background.Nowadays, Alastair advises companies in a growth phase, which requires him to adopt an approach that might not fit what you'd expect from an accountant. I'm fascinated by this

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59:50

Dr Ruidi Shang on Crowdsourcing Human Risk Insights

The Human Risk Podcast ·

2021/08/13

How can we use crowdsourcing to obtain human risk insights? We’re all familiar with companies that have faced big issues in terms of misconduct. When there’s a big scandal — whether that’s banks engaging in bad behaviour or the diesel emissions cheating scandal in the motor industry - it’s very easy to look back with hindsight and point to things that could have been spotted at the time. But wouldn’t it be better for regulators, shareholders, customers and the companies themselves, if we could

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364 results

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