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PODCAST

The Human Risk Podcast

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of "human risk", or "the risk of people doing things they shouldn"t or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at "human reward", or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often

science social sciences

All Episodes

67:55

Pete Dyson on making transport more human

The Human Risk Podcast ·

2021/11/10

How can we make transport more human? On this episode, I'm exploring the human risk dynamics of transport — both from the perspective of the traveller, but also from the perspective of those who run and design transport networks and policy.Every single one of us has reasons why we want to get from A to B and usually, we have to make choices about how we do that - whether we walk, cycle, drive a car, ride a motorbike, catch public transport or get on a plane. There’s human risk in the decisions we

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65:37

Professor Ian McCarthy on the business of being...

The Human Risk Podcast ·

2021/10/23

How can counter-intuitive thinking help us to make better business decisions? It’s something that Professor Ian McCarthy explores in his research.Ian has been on the show before, talking about his research Into workplace bullshit. You can hear that episode here 🎧 👉 https://www.humanriskpodcast.com/professor-ian-mccarthy-on-workplace/On this episode, we begin by catching up with Ian’s work on bullshit and find out why several large companies are getting his help to run bullshit audits.We then

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52:18

Dane McCarrick on Home Advantage

The Human Risk Podcast ·

2021/10/16

What impact do crowds have on football ⚽️games? Is there such a thing as 'home advantage'? It's a question that is of interest to those of us who watch the sport, but also to non-sports fans because it helps us to understand the psychology of how we are impacted by our environment and other people.My guest, Dane McCarrick is a postgraduate researcher at The University of Leeds whose interests include the psychosocial factors underpinning sporting excellence in association football, with a particular

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60:32

Michael Walford-Williams on Ethical Hacking of Human...

The Human Risk Podcast ·

2021/10/09

How can we assess the level of human risk we’re running in a control framework? Unlike technology, humans aren’t always reliable and how they behave under pressure may well be different to how they behave in normal situations.My guest on this episode, Michael Walford-Willaims is a risk professional who specialises in how to plan for when things go wrong, covering areas like business continuity, operational resilience and crisis management. Michael helps companies by testing out the human

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57:10

Professor Vanessa Bohns on Influence

The Human Risk Podcast ·

2021/10/02

Why do we sometimes find ourselves feeling unable to influence other people? If you've ever found yourself thinking you're ineffective, invisible or inarticulate, then you're not alone. We've all experienced it. But what if it turned out that those feelings were actually wrong? On this episode, I'm speaking to the author of a new book that explores precisely this. Vanessa Bohns is a social psychologist and professor of organizational behavior at Cornell University. She’s the author of a new book

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64:48

Taylor Edwards on Selling Compliance

The Human Risk Podcast ·

2021/09/25

What can Compliance learn from Sales? On the face of it, they're very different things: sales is about persuading customers to buy a service or product, whereas Compliance is about telling employees what to do or not do. Yet, perhaps surprisingly, there are lots of lessons for Compliance from the sales process.If we want to mitigate human risk, then we’ll be more effective if we can borrow ideas from other disciplines that also involve influencing human decision-making.My guest on this episode,

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62:50

Jean-Marc Le Tissier on Communities

The Human Risk Podcast ·

2021/09/15

How can building a community help business? That's what my guest Jean-Marc Le Tissier helps me to understand on this episode. We're all familiar with the idea of a community, in terms of where we live, but how might it be relevant for businesses and other organisations. The answer is that what works for us in our domestic lives, can also have benefits in a work context. If we want to achieve our goals, then we need to work collaboratively together.Businesses can thrive if they build communities —

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60:25

Mark Bowden on communicating effectively in a virtual...

The Human Risk Podcast ·

2021/09/02

How can we communicate more effectively in a virtual environment?My guest Mark Bowden is a body language expert who is well known for advising senior business leaders, celebrities and politicians on how to present themselves. He’s also the author of a number of best-selling books on communication and body language. During our discussion, we explore how Mark became a body language expert and he shares some fascinating insights into how to be more effective in a virtual environment.  In our

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57:37

Dr Nihan Albayrak-Aydemir on Responses to Refugees

The Human Risk Podcast ·

2021/08/22

What determines how we individually react to refugees? That’s the question that my guest on this episode, Dr Nihan Albayrak-Aydemir, has explored in her PhD. Nihan is originally from Turkey and came to the UK to study at LSE - the London School of Economics & Political Sciences. Nihan was intrigued by the fact that the level of engagement she saw in Turkey towards Syrian refugees was very different to that which she observed in the UK. And she noted changes in her own behaviour.Her curiosity about

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66:21

Alastair Thomson on Creative Accountancy

The Human Risk Podcast ·

2021/08/16

What is Creative Accountancy? That's what I'm exploring on this episode. It's a term I've invented — a deliberate play on the term 'Creative Accounting' — to describe the approach which my guest Alastair Thomson adapts to his role as an accountant. He's actually much more than an accountant, but that's his background.Nowadays, Alastair advises companies in a growth phase, which requires him to adopt an approach that might not fit what you'd expect from an accountant. I'm fascinated by this

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59:50

Dr Ruidi Shang on Crowdsourcing Human Risk Insights

The Human Risk Podcast ·

2021/08/13

How can we use crowdsourcing to obtain human risk insights? We’re all familiar with companies that have faced big issues in terms of misconduct. When there’s a big scandal — whether that’s banks engaging in bad behaviour or the diesel emissions cheating scandal in the motor industry - it’s very easy to look back with hindsight and point to things that could have been spotted at the time. But wouldn’t it be better for regulators, shareholders, customers and the companies themselves, if we could

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62:10

Professor Elizabeth Sheedy on Biases, Blindspots &...

The Human Risk Podcast ·

2021/08/07

What causes human risk in companies, particularly at senior levels? That's what my guest on this episode, Professor Elizabeth Sheedy, has been exploring in her research. And she's just published a new book called Risk Governance: Biases, Blindspots & Bonuses. Elizabeth has been on the show two times before (links below) talking about Bad Behaviour in Banking and Accountability regimes. This time, she's back to help us understand how the three 'b's in the title of her book, are key drivers of

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60:46

Gareth Lock on Human Risk in Diving

The Human Risk Podcast ·

2021/08/02

How do human factors influence an inherently risky activity like scuba diving?That’s what my guest on this episode, Gareth Lock explores in his work as the founder of The Human Diver — a company that specialises in teaching the diving community about human factors.Whether you’ve ever been diving or not, it's fairly obvious that it’s an activity, that comes with a degree of inherent risk. After all, It involves getting into an environment that requires us to use specialist equipment because being

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71:58

Professor Olivier Sibony on Noise

The Human Risk Podcast ·

2021/07/27

Why might judges in the same Court give vastly different sentences for the same crime? The answer is noise. When experts who assess the same situation come to very different conclusions for no good reason, we risk bad outcomes.On this episode, I’m speaking with Professor Olivier Sibony, who is the co-author — along with Professors Daniel Kahneman and Cass Sunstein — of Noise: a flaw in human judgement.In our discussion, he explains what noise is, why it matters and what we can do to mitigate it.He

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61:45

Richard Fenning on Tales from the Risk Business

The Human Risk Podcast ·

2021/07/20

How can we manage risk in an increasingly complex world?My guest on this episode, Richard Fenning, has spent three decades advising multinational companies on geopolitics and security crises. He’s been involved in helping to manage situations involving kidnappings, terrorist attacks, coups d’etat, corruption scandals, cyber-attacks, earthquakes and hurricanes in places ranging from Iraq and Russia to Colombia and Nigeria. Richard is the former CEO of Control Risks (https://www.controlrisks.com/) a

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63:02

Dr Nick Morgan on connecting in a virtual world

The Human Risk Podcast ·

2021/07/16

How can we make better connections when we're on virtual calls and webinars? My guest on this episode, Dr Nick Morgan is a speaking coach and writer who helps people to find their voice in a physical and virtual world. For personal reasons, that he explains on the episode, Nick is on a mission to help people have better interactions with others. To find out more about his business visit https://publicwords.com/Nick's book "Can You Hear Me? How to connect with people in a virtual world" was

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80:55

Lasse Frost & Jakob Danelund on Gamification &...

The Human Risk Podcast ·

2021/07/07

If we want to mitigate human risk, we need to engage the humans that might crystallise it. But how can we do that effectively?My guests, Lasse Frost and Jacob Danelund have been working on this challenge for some time. Their focus is on engaging target audiences, using techniques that range from gamification — turning something into a game — to story-telling, the natural way we all learn as children. Lasse and Jacob both work for Implement Consulting, a firm based in Denmark, that as you’ll hear,

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54:46

Professors Benjamin van Rooij & Danny Sokol on...

The Human Risk Podcast ·

2021/07/02

What does the word 'compliance' mean? On the face of it, we've all had experience of it under COVID as governments have introduced rules to influence our behaviour to stop the spread of the virus. But its influence is far broader than that, with applications ranging from corporate environments to the medical profession. It's even become an industry in its own right, complete with its own professional organizations and creating an ever-growing stream of jobs. As a result, the term has various

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63:58

Lisa Richardson on the Psychology of Peloton

The Human Risk Podcast ·

2021/06/27

Why is Peloton - a company that sells bikes that allow you to take on-demand and live classes at home - so successful? With a Net Promoter Score of 94 (that's 94% of customers who would recommend it to someone else), there must be a psychological explanation. That's what my guest Lisa Richardson has researched as part of her psychology masters.I'm interested in this because I've recently joined Peloton and absolutely love the product. I didn't think I would since I'd previously viewed it as a bit

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60:12

Jon Levy on Influence

The Human Risk Podcast ·

2021/06/23

How can we create better connections with other people to help us meet our objectives? On this episode, I’m speaking to a Behavioural Scientist that was introduced to me by my good friends Tim Houlihan and Kurt Nelson, hosts of the Behavioral Grooves podcast. If you’re not familiar with their show, do check it out - https://behavioralgrooves.com/The reason I mention that is because it's highly relevant to the topic I’m going to be covering on this episode. That topic is influence and the ways in

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