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PODCAST

Insurance News Wrap

Paige Estritori

Join Paige Estritori each week on the forefront of discovery in the Australian insurance industry. Our podcast meticulously curates the most relevant news from the past week, tailored specifically for both personal and business consumers across Australia. Delving deeper than the surface, we conduct thorough research to craft original articles on selected news items, ensuring you receive insightful and valuable information. Our summaries focus on the key developments that matter most to you. Whether

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All Episodes

00:00:00

Wed, 30th Apr 2025

Insurance News Wrap ·

2025/04/29

This episode of the Weekly Insurance News Wrap discusses the increasing cost-of-living crisis in Australia, largely driven by skyrocketing insurance premiums due to weather-related claims, leading to insurance affordability stress. The Insurance Council reports just 23% of homes facing serious flood risk are insured, highlighting a need for strategic approaches from both policymakers and the insurance industry. Additionally, the podcast explores potential risks of AI in professional services,

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00:00:00

Tue, 29th Apr 2025

Insurance News Wrap ·

2025/04/28

In this episode of Financial Services Online's Weekly Insurance News Wrap, Paige Estritori discusses key issues impacting Australia's insurance industry. The first topic involves concerns over Artificial Intelligence's (AI) role in insurance claims, highlighting potential errors and omissions in AI that can exacerbate indemnity issues. Experts have called for better AI-specific policies to manage potential risks adequately. This extends to directors and officers insurance policies, as issues of

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00:00:00

Mon, 28th Apr 2025

Insurance News Wrap ·

2025/04/27

This podcast, hosted by Paige Estritori from Financial Services Online, offers an overview of significant news from the week in Australian insurance. Firstly, it examines the potential risks of AI inaccuracies for insurers, discussing how these might contribute to major claim incidents and calling for the industry to develop AI-specific policies, using the asbestos insurance model as a guide. Then, the podcast features two crucial rulings by the Australian Financial Complaints Authority (AFCA). It

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00:00:00

Sun, 27th Apr 2025

Insurance News Wrap ·

2025/04/26

In this week's news wrap, Financial Services Online discusses recent developments in the insurance industry and legal space. Concerns over inaccuracies in AI and their potential risks have been raised, with industry experts comparing this to past 'silent cyber' challenges. Experts suggest insurers should consider AI-specific policies to manage these issues effectively. In Australian legal affairs, the Australian Financial Complaints Authority (AFCA) made several rulings. They backed RAA Insurance's

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00:00:00

Sat, 26th Apr 2025

Insurance News Wrap ·

2025/04/25

In this episode of the Weekly Insurance News Wrap, Paige Estritori discusses significant interventions by the AFCA in insurance disputes. One case saw AFCA support RAA Insurance over a vehicle location dispute. In the other, AFCA sided with homeowners against Youi Insurance regarding property damage, a landmark ruling that sets a positive precedent. The episode also explores potential risks associated with inaccuracies in AI implementation in the insurance sector, calling for detailed questioning on

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Fri, 25th Apr 2025

Insurance News Wrap ·

2025/04/24

This episode of Financial Services Online's Weekly Insurance News Wrap, hosted by Paige Estritori, explores a range of issues impacting the Australian insurance sector. Major points of discussion include the industry's navigation of potential risks associated with AI inaccuracies, with parallels drawn to historical 'silent cyber' concerns, and the emphasis on AI-specific policies to guard against related claims. There's also coverage of recent rulings by the Australian Financial Complaints

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Thu, 24th Apr 2025

Insurance News Wrap ·

2025/04/23

In this episode of "Weekly Insurance News Wrap" on behalf of Financial Services Online, we uncover the concerns over the increasing use of AI within the insurance industry. Experts warn that the unpredictability and potential inaccuracies of AI pose risks to insurers. Therefore, it is advised that insurers be proactive, possibly implement AI-specific policies and include detailed AI usage questions in policy forms. Further, we highlight how honesty and clarity remain essential, as a case involving

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00:00:00

Wed, 23rd Apr 2025

Insurance News Wrap ·

2025/04/22

On this week's Financial Services Online podcast, Paige Estritori digs into key issues affecting the insurance industry. A landmark case involving homeowners and Youi insurance highlights the importance of fair practices, with the Australian Financial Complaints Authority ruling against the insurer's unwarranted claim denial. Meanwhile, the growing impact of climate change is posing serious concerns for insurers, homeowners, and the Australian property market. As increased risk due to climate

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00:00:00

Tue, 22nd Apr 2025

Insurance News Wrap ·

2025/04/21

In this week's episode of Financial Services Online, host Paige Estritori discusses several updates from the insurance industry in Australia. Homeowners won a case against insurer Youi under the arbitration of the Australian Financial Complaints Authority (AFCA) after being initially denied claims for property damage arising from a water leak. The episode also highlights the significant impact of climate change on insurance policies, with increasing costs and risks affecting property insurability

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00:00:00

Mon, 21st Apr 2025

Insurance News Wrap ·

2025/04/20

In this week's Insurance News Wrap by Financial Services Online, we discuss the impact of climate change on insurance in Australia. Research shows 4% of Australian properties are high risk because of climate change, causing a surge in insurance costs, predicted to reach $35 billion by 2050. The Insurance Council of Australia and Climate Valuation advocate for more resilience, like investment in flood defenses and national climate-proofing standards, to manage risk and potentially ease premiums. We

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00:00:00

Sun, 20th Apr 2025

Insurance News Wrap ·

2025/04/19

In this week's insurance news wrap, Paige Estritori discusses significant developments. Climate change threatens the Australian housing sector with increasing property insurance costs due to weather-related dangers. The Insurance Council of Australia and industry experts urge improved resilience, retrofitting, and climate-proofing measures, warning potential costs could reach $35 billion by mid-century. A controversial case involving Suncorp and a motor policyholder highlighted the need for clear

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00:00:00

Fri, 18th Apr 2025

Insurance News Wrap ·

2025/04/17

In this episode, Paige Estritori discusses major happenings in Australia's insurance industry. A Climate Valuation report warns that escalating climate change threats could render an increasing number of Australian properties uninsurable, given a notable uptick in insurance costs. As a remedy, The Insurance Council of Australia is advocating for climate resilience measures and an end to state insurance taxes. Another narrative revolves around a Suncorp motor insurance claim dismissed due to the use

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00:00:00

Thu, 17th Apr 2025

Insurance News Wrap ·

2025/04/16

In this week's episode, Paige Estritori discusses pressing updates in the Australian insurance industry. The significant impact of climate change on property insurance prices is examined, with costs increasing by nearly 70%. Industry leaders are advocating for investments in resilience infrastructure to mitigate risks. A court case involving Suncorp highlights the importance of clear communication in policy documentation. Also examined are legal actions taken by ASIC against Hollard Insurance due to

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00:00:00

Wed, 16th Apr 2025

Insurance News Wrap ·

2025/04/15

In this episode of the Weekly Insurance News Wrap, we discuss key insurance developments in Australia. ASIC is in a legal dispute with Hollard Insurance over delayed claim settlements which resulted in $1.5 million damages. Suncorp is reportedly reducing its workforce and offshoring roles to increase efficiency, sparking concerns from the Finance Sector Union. The Australian Financial Complaints Authority (AFCA) reaffirms the importance of honesty in insurance declarations, highlighting a case where

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00:00:00

Tue, 15th Apr 2025

Insurance News Wrap ·

2025/04/14

In this week's Insurance News Wrap, we cover ASIC's court case against Hollard Insurance for allegedly breaching utmost good faith during a prolonged claim handling. Also, we discuss imminent job cuts at Suncorp as the company plans to offshore some duties, prompting the Finance Sector Union to voice concerns over job security. The Australian Financial Complaints Authority emphasizes the need for accurate disclosures in insurance applications, following a trucking firm's claim denial due to

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00:00:00

Mon, 14th Apr 2025

Insurance News Wrap ·

2025/04/13

This episode discusses the latest updates in the Australian insurance market. It starts with Suncorp, a leading insurer, planning to cut 40% of its motor claims assessing squad to improve efficiency, a decision following a net profit increase of $1.4 billion. This could set cost-cutting precedents for other Australian insurers. The podcast also recounts the Australian Financial Complaints Authority invalidating a trucking firm's claim due to misinformation, an event that underscores the critical

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00:00:00

Sun, 13th Apr 2025

Insurance News Wrap ·

2025/04/12

This podcast, hosted by Paige Estritori, covers recent significant developments within Australia's finance and insurance industry. It discusses Suncorp's plans to cut its motor claims assessing team nearly in half due to efficiency measures, leading to concerns from the finance sector union over offshoring and job security. A major issue is highlighted with an Australian trucking firm having their insurance claim invalidated due to misrepresentation on their application, prompting calls for tighter

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00:00:00

Sat, 12th Apr 2025

Insurance News Wrap ·

2025/04/11

This episode of Financial Services Online with Paige Estritori explores latest developments in the Australian insurance industry. It discusses Suncorp, a major Australian insurer, planning to cut almost half their motor claims assessing team to boost efficiency, a move triggered after an impressive net profit rise to $1.1 billion. It also talks about the Australian Financial Complaints Authority's ruling that could change businesses' and insurers' documentation procedures. The show highlights

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00:00:00

Fri, 11th Apr 2025

Insurance News Wrap ·

2025/04/10

This podcast features updates from the Australian insurance sector, including Suncorp's plan to cut part of its motor claims assessing team to boost efficiency, which has caused concerns within the Finance Sector Union. Concurrently, AFCA's invalidation of a trucking firm's insurance claim due to inaccurate disclosures brings attention to the need for precise representations in policy applications. Football NSW's contract renewal with insurance broker Gow-Gates aims to provide enhanced insurance

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00:00:00

Thu, 10th Apr 2025

Insurance News Wrap ·

2025/04/09

Paige Estritori delivers the Weekly Insurance News Wrap from Financial Services Online, discussing key developments in Australia's insurance and property sectors. Firstly, the insured Strata properties nationwide are now valued at an impressive $1.4 trillion, pressing the need for improved regulations, policy updates, and investments for these ageing structures that house 15% of the population. In other news, TAL, a top life insurance provider, aims to tap into the retirement sector by purchasing a

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