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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:21:00

701 Business Continuity and Resilience with ShadowHQ

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/12

Nick Scozzaro discusses the inception and evolution of ShadowHQ, a platform initially built to address cyber threats but now also used for other scenarios like natural disasters. Drawing from his background in secure communications at BlackBerry, Nick emphasizes the need for a digitized approach to incident response. ShadowHQ offers a comprehensive solution by providing a secure environment for managing crises, collecting evidence, and supporting audits and lawsuits post-incident. The platform's

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00:19:16

700 Attack Surface Management with ThreatMate

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/12

Uncle Marv kicks off the episode by introducing Anup Ghosh and ThreatMate, a company focused on improving cybersecurity for IT networks. Anup shares insights into the company's approach to attack surface management, emphasizing the importance of viewing security through an adversarial lens. Unlike traditional vulnerability management tools, ThreatMate identifies "security exposures," which include insecure protocols and default passwords, offering a comprehensive view of potential threats. The

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00:48:46

699 Star Trek Picard and Shanna

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/08

Uncle Marv and Shanna Utgard kick off the episode with a lively exchange, reminiscing about Shanna's journey from nearly falling victim to a ransom attack to becoming a respected figure in cybersecurity. The discussion quickly shifts to a pressing news story involving a dispute between Microsoft, CrowdStrike, and Delta Airlines. Delta has accused these tech giants of contributing to a recent IT outage that reportedly cost the airline over $500 million. Both Microsoft and CrowdStrike have denied

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00:17:50

698 User Verification with MSP Process

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/05

Marvin and Chris kick off the discussion by exploring the core functionalities of the MSP Process platform. Chris explains how the platform helps MSPs verify the identity of end-users and technicians, thereby preventing unauthorized access and AI voice phishing attacks. The platform's unique technician verification feature is particularly emphasized as a critical tool to thwart malicious actors. The conversation then shifts to the platform's security features, including encrypted communication and

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01:04:40

697 Democratizing Threat Intelligence: Blackpoint...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/01

In this engaging episode, Uncle Marv and MacKenzie Brown explore the critical role of threat intelligence in modern cybersecurity. MacKenzie explains the dual nature of her role at Blackpoint Cyber, balancing threat research with enabling their SOC team to respond effectively to cyber threats. She emphasizes the importance of understanding both academic and real-world threat intelligence and how MSPs can leverage this knowledge to protect their clients better. MacKenzie introduces the concept of the

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00:26:22

696 Rob Rae on the Future of MSPs: Community,...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/31

Rob Rae, known as the "godfather of the channel," shares insights from his extensive experience in the MSP industry. He discusses the significance of building relationships and fostering community within the IT sector, emphasizing how these factors contribute to long-term business success. Rae reflects on his early experiences with ASCII events and how they shaped his understanding of the MSP community. The conversation explores the changing nature of technology consumption, influenced by the

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00:16:17

695 Uncompromized: The Future of Identity Protection...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/30

In this episode, Ted and Woody explain the functionality of Uncompromized, which provides identity theft protection, dark web monitoring, and internet privacy for individuals. They detail how the service allows MSPs to invite clients to subscribe easily, offering them immediate monitoring and protection against identity theft. The discussion also touches on the significance of scrubbing personal information from data broker sites, a feature that sets Uncompromized apart from traditional identity

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00:12:03

694 MSP Growth Strategies with Dori Spade

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/30

Uncle Marv sits down with Dori Spade, who has over 17 years of experience in the MSP industry, having worked with MSPs ranging from $8 million to over $100 million in value. Dori discusses her transition from managing MSPs to founding Call to Action, a consulting firm that helps MSPs navigate common challenges such as role clarity and scaling. She emphasizes that regardless of the size of the MSP, the foundational principles of customer service and technical support remain constant. Dori also

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00:11:13

693 Owning a Data Center Transformed This MSP Business

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/30

Uncle Marv welcomes Corey Tapper, a new ASCII member and owner of Tech Evolution, to the IT Business Podcast. Corey shares his experience attending ASCII events over the years before finally becoming a member, citing the emotional impact of seeing Frank Abagnale speak and the valuable networking opportunities. Tech Evolution, Corey's company, has been in business for 25 years. It started as a break-fix operation and transitioned to an MSP model about 8-10 years ago. What sets Tech Evolution apart is

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00:11:43

692 Vendor Booth Interviews - ASCII Boston 2024

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/30

Uncle Marv begins by interviewing Eric Pinto from SocSoter, who discusses their new reporting platform designed to help MSPs prepare for audits and compliance checks. Pinto emphasizes the importance of providing evidence for services offered to customers, especially in the context of 24/7 coverage. Next, the host speaks with Dave Cava, partner at Encore Strategic and co-author of "The Pumpkin Plan for Managed Services." Cava shares insights on helping MSPs understand pricing and customer approach

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00:09:41

691 Brianna Rubino: Live from ASCII

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/29

Uncle Marv hosts the IT Business Podcast live from ASCII Edge in Boston, featuring guest Brianna Rubino, Director of Events for the ASCII Group. Brianna shares insights on ASCII's 40th anniversary celebration and the ongoing event series. The ASCII EDGE event series includes nine events across North America, with eight in the U.S. and one in Canada. Brianna hints at exciting plans for 2025, including new locations for events. The ASCII Cup, set to take place in Tampa Bay, will be a significant

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00:23:27

690 Cybersecurity Simplified - Ann Westerheim at...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/29

In this episode of the IT Business Podcast, Uncle Marv interviews Ann Westerheim from Ekaru at the ASCII EDGE event in Boston. Ann discusses her book "Cybersecurity for Main Street, Cyber Fit in 21 Days," which aims to simplify cybersecurity concepts for small businesses. She emphasizes the importance of basic security measures like multi-factor authentication and explains how her book has led to speaking opportunities. The conversation examines recent cybersecurity incidents, including the

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00:10:47

689 Dawn Sizer on Community and Growth in ASCII

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/29

Uncle Marv interviews Dawn Sizer at the ASCII event in Boston, marking their first in-person meeting. Dawn shares her experience speaking at the event about automation and the positive response from attendees. They discuss the challenges of remote work verification, particularly in light of deepfake technology, and explore potential solutions such as enhanced background checks and identity verification methods. The conversation shifts to recent vendor issues in the industry, with both acknowledging

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00:19:35

688 Cavelo: Data Risk Management for MSPs

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/29

Uncle Marv welcomes Kris Shoemaker from Cavelo to discuss their data risk management platform. Cavelo positions itself under the attack surface management umbrella, offering a comprehensive solution for MSPs that includes data discovery and classification, vulnerability management, identity access management, and asset discovery. Kris explains that Cavelo's approach is data-centric, focusing on protecting a company's data and intellectual property. The platform uses agents deployed on Windows, Mac,

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00:24:19

687 From Quarterback to Convict: Damon West at ASCII...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/26

Damon West, the keynote speaker at ASCII Edge in Boston, joins Uncle Marv to discuss his extraordinary life story. West begins by praising ASCII Edge for their exceptional client relationships and event organization. West recounts his past as a Division 1 starting quarterback at the University of North Texas, whose career was cut short by injury. This led to substance abuse issues, which escalated when he was introduced to methamphetamine while working as a stockbroker in Dallas. His addiction

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00:15:57

686 CrowdStrike: A Look Back

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/23

Uncle Marv kicks off the episode by acknowledging the sponsor, SuperOps, and dives into the major news of the CrowdStrike incident. A faulty sensor configuration update from CrowdStrike led to widespread computer outages affecting about 8.5 million Windows machines globally. Marv explains how he managed client concerns and highlights the critical need for robust disaster recovery strategies and business continuity planning. He underscores the importance of having a comprehensive crisis response plan

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00:18:58

685 Boost MSP Efficiency with Strategy Overview

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/22

Boost MSP Efficiency with Strategy OverviewWebsite: https://www.strategyoverview.com/In this episode, Uncle Marv sits down with Alex Markov to delve into Strategy Overview, a software platform tailored for MSPs to optimize their strategic planning and client management. Alex explains how the platform's powerful and flexible template engine allows MSPs to standardize their processes and save significant time. The user-friendly interface and comprehensive client portal are highlighted as key features

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00:19:50

684 SaaS Security with Overe: An Interview with Paul...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/22

Revolutionizing SaaS Security with OvereWebsite: https://www.overe.io/In this episode, Uncle Marv welcomes Paul Barnes, co-founder and CEO of Overe, to discuss their SaaS security platform and its role in the IT Nation Pitch It Accelerator program. Overe focuses on providing automated security analysis and continuous monitoring for SaaS applications, addressing the increasing number of cloud security incidents. Key Highlights: Introduction to Overe: Paul explains that Overe was created to address

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00:58:12

683 Align Spending with Business Goals - Tim Coach

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/18

Uncle Marv welcomes Tim Coach to discuss strategic spending in IT businesses. Tim emphasizes the importance of aligning spending with business goals and market demands. He advises against arbitrary budget cuts, instead recommending a focus on ROI and strategic investments. Tim highlights the significance of investing in both technology and talent. He suggests prioritizing spending on areas that directly impact customer satisfaction and business growth. Tim also discusses the need for flexibility in

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00:45:43

682 Solo Tech Success: TorqueNet LLC

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/16

In this episode of the IT Business Podcast, host Uncle Marv interviews William Hibbard, owner of TorqueNet LLC. The two discuss Bill's journey from Air Force cyber operations officer to running his own Managed Service Provider (MSP) business. Hibbard shares insights on transitioning from a hobby to a full-fledged business, his approach to cybersecurity, and the challenges of being a solo tech. Bill explains how his Air Force background in information assurance prepared him for his current role,

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521 results

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