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PODCAST

Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and

All Episodes

21:09
How To Generate "Results Thru Strategy" With Fred...
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24:08
Leadership Development Within Your Workplace With...
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22:03
The Positive Effect Of Providing For Your Employees...
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21:08
What Tech Can Do For You With Pete Gibson
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22:16
End Of The Review Era With Steve Raggiani
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24:05
Consulting, Convenience, and Connection With Bassem...
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18:57
Deep Dive Into The Guest Experience With Michael Brown
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23:31
Measuring Guest Experience With Micha Magid
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27:53
Mending Marketing Mishaps With Matt Plapp
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27:10
Making Drive Thru Connections Pop With Nicole Tanner
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19:33
Keeping Restaurant Management Rreal With Damian Otero
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19:10
Being A Guest Services Multiplier With Jesse B Good
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22:27
Empowering Brands While Involving Third Party With...
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34:43
Let's Talk Tech With Rob Grimes
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25:05
Brewing a Culture of Connection With Leigh Gower
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23:03
The Future of the Virtual Table Touch With Dustin Mares
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23:43
The Perfect Mixt of Tech and Food With Leslie...
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24:02
Delivering on Expectations with Harold Walters
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18:30
Giving Guests a Voice with Abe Ruiz
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24:58
Shaping The Guest Experience With Joanne Heyob
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