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PODCAST

The Raving Patients Podcast

The Raving Patients Podcast, where reputation matters! Get ready to learn not only how to revitalize your dental practice"s online reputation, but also increase your visibility and credibility on Google and how to use the power of your happy patients to market your practice online with The Reviews Doctor himself, Dr. Leonard Tau! For more information visit: https://www.drlentau.com/

business marketing

All Episodes

40:40

Why Leading Clear Aligners Provider Candid Shut Down...

The Raving Patients Podcast ·

2022/03/25

Candid, a pioneering clear aligners provider, just closed all their 40+ studios and folded the D2C side of the business. What prompted the team to make this bullish resolution? Nick Greenfield, CEO at Candid, joins me today to discuss the factors behind this decision and why he believes strategic B2B is the way of the future. My second guest is renowned dentist Dr. Ben Miraglia, who shares his personal experience joining CandidPro and how the company has provided him with a level of control and

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41:47

How Dental Professionals Can Help Stop Human Trafficking

The Raving Patients Podcast ·

2022/03/18

Human trafficking is the fastest-growing organized crime globally – even ahead of drugs. We seldom discuss this uncomfortable topic, but this issue is so persistent that it's critical for health care professionals to help report, recognize and stop human trafficking. So, how can you be part of the solution as a dental professional? Today I’m joined by Loren King, account executive at Edge Health Solutions and an international speaker and consultant with ample experience in the dental industry. We

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43:43

Smile Now, Pay Later: Re-Inventing Patient Financing

The Raving Patients Podcast ·

2022/03/11

Do you offer third-party financing to your patients? While there are many financing companies out there, today I wanted to share with you the one company I always recommend to practice owners: Sunbit. Sunbit’s technology provides access to every single patient with a FICO score above 500 - almost 85 to 90% of people get approved with interest rates that are fair and easy. The company focuses on specific industries, leveraging artificial intelligence and machine learning to give specialized offers to

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41:49

The 3 Best Ethical Marketing Strategies for...

The Raving Patients Podcast ·

2022/03/04

Marketing should not be a stress point in your practice, and finding ways to support your team while still driving new business is vital. Tyler Jorgenson, CEO of Four Sail Digital Marketing, joins me today to discuss how to attract high-ticket customers to your practice by using automated lead systems. Tune in to find out more! You'll learn to develop a successful digital marketing strategy and how automation systems can help you optimize your campaigns. Key Takeaways Intro (00:00) Tyler's

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28:56

The Benefits of Smart Orthodontic Treatment

The Raving Patients Podcast ·

2022/02/25

Orthodontic treatment can be a considerable expense for most patients; however, only 47.8% of patients are compliant with their treatment after the first year. Moreover, about 20% of those people have to get the treatment done again. So, how can we dentists help our patients follow through? Today, my guest is Dylan Drozdowicz, entrepreneur and Founder / CEO of ToothCase LCC. Dylan has created a smart retainer case for post orthodontic treatment, called MyToothCase, specifically designed to help

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44:34

Investing in Oral Tech with Jeremy Krell, Managing...

The Raving Patients Podcast ·

2022/02/18

Dentists can now own a piece of the technology they use every day in the practice! Jeremy Krell is the Managing Partner of Rever Partners, the first and only independent VC fund for oral health. Today, Jeremy joins me to discuss why oral tech is a high-performing investment opportunity for dentists and what to expect when building an investment portfolio. We also discuss the latest trends in the space and analyze how oral tech compares against other investment avenues. Tune in now to learn more!

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29:24

How to Scale and Automate Patient A/R Collections...

The Raving Patients Podcast ·

2022/02/11

What if you could collect patient A/R collections faster while using less staffing? Today I'm joined by Kimberlee Mulkay, Customer and Sales Manager of Abella, the first patient A/R software that provides patients with a convenient solution to pay past due balances while generating substantial financial results for your practice. Tune in to learn more! We discuss how Abella allows you to automate and scale patient A/R collections. You'll also learn how Abella can help you reduce collection costs,

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45:47

How to Become a Bolder Dentist

The Raving Patients Podcast ·

2022/02/04

Why are bold individuals so successful in all aspects of life? Fred Joyal is an author, entrepreneur, and public speaker with over 20 years of experience in marketing and advertising. Today, he joins me to discuss why boldness is a superpower anyone can learn and how to cultivate this life skill faster. Being bold as a dentist means you can ask for referrals, present bigger cases, give precise feedback to your team, and much more. Tune in to learn Fred's 5-step guide on how to build up your

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01:03:54

Episode 4 - Moonlight Beach Dental

The Raving Patients Podcast ·

2022/01/28

On this episode of the Raving Patients Podcast, Len sits down with Nicole Vane to discuss how consulting can be a waste of money, but investing in good software, people and systems is valuable! Nicole grew up in Sacramento, and went to UC Berkeley to pursue her studies as a bio major. She’s known she wanted to be a dentist since the age of 12. She attended Tufts University, graduating in 2003, and has invested in a ton of CE constantly learning. She has always wanted to buy into a partnership,

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47:41

Episode 3 - The Opposite of Dental Insurance

The Raving Patients Podcast ·

2022/01/21

On this episode of the Raving Patients Podcast, Len sits down with Leslie D’Agostino to discuss how we've barely scraped the service of the cultural/societal changes that we're beginning to see. Consumers dislike dental insurance just as much as you do; people are looking for alternative options. Playing small will not serve your office, your patient base, or those needing to access care. By offering membership plans, you're lifting the typical insurance barrier, that unfortunately plays a role in

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37:50

Episode 2 - The Healthcare R&D Tax Credit

The Raving Patients Podcast ·

2022/01/14

On this episode of the Raving Patients Podcast, Len sits down with Ben Dyches to discuss how the R&D tax credit provides a direct and potentially significant benefit to dental practices and dental practice owners. Most dentists are already doing things that satisfy the requirements to take this credit, but, as with all things tax-related, it's important to understand the fine print. Dr. Benjamin Dyches is the founder of Dr. Tax Credit, LLC. He studied microbiology and chemistry as an

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52:06

Season 5 Episode 1: Is Your Practice a Safe Harbor?

The Raving Patients Podcast ·

2022/01/07

On this episode of the Raving Patients Podcast, Len sits down with Debi Carr to discuss cyber security and how it can protect your practice. Debi Carr is recognized as a leader in cybersecurity and compliance. She is a Cyber Security and Crisis Management Consultant, Speaker, and CEO of D K Carr and Associates, LLC. She assists private practices in obtaining and maintaining security in their practices including performing risk analysis, team security training, and assisting doctors navigate

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42:32

Episode 53 - Candid: The Future of Clear Aligners

The Raving Patients Podcast ·

2021/12/31

On this episode of the Raving Patients Podcast, Len sits down with Nick Greenfield to discuss the difference between what Candid is doing in the DTC space and what all the other lower cost, non-clinically minded businesses are doing, as well as CandidPro (which gives GPs and orthodontists a chance to expand their offering and boost their revenue by treating clear aligner cases using Candid’s revolutionary aligners, cutting-edge patient tech, and patent-pending CandidRx.) Takeaways from this

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38:08

Episode 52 - Tips For Practice Growth and Success

The Raving Patients Podcast ·

2021/12/24

On this episode of the Raving Patients Podcast, Len sits down with Wayne Kerr to discuss how Wayne successfully built a million dollar practice in a small town from a cold start long before the days of computers, practice management software, the internet, advertising, or social media. It wasn't easy and there were many missteps. He learned to calculate his break even point, schedule the correct number of hygiene days per week, and to never spend more than 10% of monthly collections on elective

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46:29

Episode 51 - The Fulfillment Coach

The Raving Patients Podcast ·

2021/12/17

On this episode of the Raving Patients Podcast, Len sits down with Robert Maguire to discuss the importance of focusing on "people" as the primary way to build your dental practice. It's the "heart" of "the hands, the head, and the heart" philosophy. They discuss the importance of great communication with yourself, your team, and your patients. I'll talk about the initial steps dentists can take to make this happen. The benefits will be more joy, more happiness, and more fulfillment, as well as

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45:24

Episode 50 - Connect With Your Emotions To Create and...

The Raving Patients Podcast ·

2021/12/10

On this episode of the Raving Patients Podcast, Len sits down with Tiffany Maly to discuss how success is 20% strategy and 80% psychology. When you master the state of your emotion, you free yourself from the chains of suffering and open your mind to the door of insight that leads to possibility. Pain is inevitable. Suffering is a choice. When combined with proven strategies that streamline systems, maximize profitability and empower leadership, you are well on your way to a life of meaning,

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42:16

Episode 49: Why Patients Leave Negative Reviews

The Raving Patients Podcast ·

2021/12/03

On this episode of the Raving Patients Podcast, Len sits down with Elizabeth Dooher-Anthony to discuss how negative patient interactions begin with misunderstanding of what a patient is experiencing, and how perceived non caring by providers is the basis of most litigation, bad reviews. Takeaways from this episode includes: How do negative patient interactions occur? What creates dental trauma? Solutions for better patient interactions Elizabeth has been a dental hygienist for over 30 years

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43:18

Episode 48 - Kickstart Your Dental Marketing

The Raving Patients Podcast ·

2021/11/26

On this episode of the Raving Patients Podcast, Len sits down with Chris Pistorius to discuss how effectively marketing your dental practice or any small business can set you up for success for years to come. Takeaways from this episode include: Marketing for dentists Online reviews for dentists Chris Pistorius is the founder of KickStart Dental Marketing which has consistently been listed as one of the top dental marketing companies in the country by UpCity, SEO For Growth, DesignRush,

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51:53

Episode 47 - Firestart Your Brand

The Raving Patients Podcast ·

2021/11/19

On this episode of the Raving Patients Podcast, Len sits down with Mindi Barnett to discuss the 3 secrets to jumpstarting your success as well as forming your brand. Takeaways from this episode include: Difference between PR and Advertising How Dentists can become local celebrities and leaders in their markets How to find a story idea How to know who to pitch How to pitch Why hire a PR person vs. doing it yourself After ten years working as a television news reporter and anchor within the

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53:43

Episode 46 - Communicate Your Way To Happiness and...

The Raving Patients Podcast ·

2021/11/12

On this episode of the Raving Patients Podcast, Len sits down with Kelly Lynch to discuss using the correct communication skills for the specific situation will change your practice for the better. When discussing optimal treatment plans, financing options, or encouraging team development; the conversations you have will make or break outcome of those discussions. Takeaways from this episode include: Team Cross Training Increase Case Acceptance by using the "right" words and motivation. Keeping

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